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 4. 2022 News
 5. Complete Special Needs Plan MOC training

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November 01, 2022


COMPLETE SPECIAL NEEDS PLAN MOC TRAINING

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The Centers for Medicare & Medicaid Services (CMS) requires all special needs
plans (SNPs) to provide initial and annual Model of Care (MOC) training to
network providers contracted to see SNP members and out-of-network providers who
routinely see SNP members. Every year, the deadline for training completion is
Dec. 31.

Our SNP MOC training is available as a self-paced course on
UHCprovider.com/training, and it takes about 10 minutes to complete.

Access the training


TRAINING REQUIREMENTS

CMS requires MOC training if you’re a health care professional contracted to see
SNP members or an out-of-network licensed independent practitioner (LIP) who
routinely treats and/or provides services to UnitedHealthcare SNP members.

There’s one exception – if you only see UnitedHealthcare commercial members, you
don’t have to complete the training.


MOC TRAINING OVERVIEW

An MOC is a document, reviewed and approved by CMS, describing the structure,
processes and systems used by a SNP to coordinate care for members with special
needs. It must include these 4 elements:

 * SNP population description
 * Care coordination elements
 * Care provider overview
 * Quality measurement and performance goals

CMS requires all SNPs to provide MOC training. Care management processes vary
across insurers and CMS doesn’t offer centralized SNP MOC training. This means
you may be asked to complete multiple trainings.

View more information about the types of SNPs in the UnitedHealthcare
Administrative Guide, Chapter 4.


QUESTIONS?

If you have questions about the training, contact the UnitedHealthcare SNP MOC
training team:

 * Email: snp_moc_providertraining@uhc.com
 * Phone: 877-842-3210
 * Fax: 855-281-1299 

PCA-1-22-03228-CLINICAL-NEWS


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