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Submitted URL: http://link.prep-info.email.aa.com/ls/click?upn=Me9rRds445RojaG2TFmhunruBXLexo549MAyJVnJci9NO-2BDjE7kUPbYJFgV0r1wEuq7j5WwbdrnYccn1f...
Effective URL: https://www.aa.com/i18n/customer-service/contact-american/american-customer-service.jsp?ntf=CNE,All,EML,CON
Submission: On April 12 via api from US — Scanned from DE
Effective URL: https://www.aa.com/i18n/customer-service/contact-american/american-customer-service.jsp?ntf=CNE,All,EML,CON
Submission: On April 12 via api from US — Scanned from DE
Form analysis
2 forms found in the DOMPOST /international/mclaSplashSubmit.do;jsessionid=B61170FC5C4258DE68C631AB6CB13584
<form id="splashForm" method="post" action="/international/mclaSplashSubmit.do;jsessionid=B61170FC5C4258DE68C631AB6CB13584">
<label for="aa-country-selector"> Select Country / Region <select name="countryselector" size="1" id="aa-country-selector">
<option value="en_AI"> Anguilla </option>
<option value="en_AG"> Antigua And Barbuda </option>
<option value="es_AR"> Argentina </option>
<option value="en_AW"> Aruba </option>
<option value="en_AU"> Australia </option>
<option value="en_BS"> Bahamas </option>
<option value="en_BB"> Barbados </option>
<option value="en_BE"> Belgium </option>
<option value="en_BZ"> Belize </option>
<option value="en_BM"> Bermuda </option>
<option value="es_BO"> Bolivia </option>
<option value="en_BQ"> Bonaire </option>
<option value="pt_BR"> Brazil </option>
<option value="en_VG"> British Virgin Islands </option>
<option value="en_CA"> Canada </option>
<option value="en_KY"> Cayman Islands </option>
<option value="es_CL"> Chile </option>
<option value="zh_CN"> China </option>
<option value="es_CO"> Colombia </option>
<option value="es_CR"> Costa Rica </option>
<option value="en_HR"> Croatia </option>
<option value="en_CW"> Curacao </option>
<option value="en_CZ"> Czech Republic </option>
<option value="en_DK"> Denmark </option>
<option value="en_DM"> Dominica </option>
<option value="es_DO"> Dominican Republic </option>
<option value="es_EC"> Ecuador </option>
<option value="es_SV"> El Salvador </option>
<option value="fi_FI"> Finland </option>
<option value="fr_FR"> France </option>
<option value="de_DE"> Germany </option>
<option value="en_GR"> Greece </option>
<option value="en_GD"> Grenada </option>
<option value="fr_FR"> Guadeloupe </option>
<option value="es_GT"> Guatemala </option>
<option value="en_HT"> Haiti </option>
<option value="es_HN"> Honduras </option>
<option value="en_HU"> Hungary </option>
<option value="en_IS"> Iceland </option>
<option value="en_IN"> India </option>
<option value="en_IE"> Ireland </option>
<option value="en_IL"> Israel </option>
<option value="it_IT"> Italy </option>
<option value="en_JM"> Jamaica </option>
<option value="ja_JP"> Japan </option>
<option value="ko_KR"> Korea </option>
<option value="fr_FR"> Martinique </option>
<option value="es_MX"> Mexico </option>
<option value="nl_NL"> Netherlands </option>
<option value="en_NZ"> New Zealand </option>
<option value="es_NI"> Nicaragua </option>
<option value="en_NO"> Norway </option>
<option value="es_PA"> Panama </option>
<option value="es_PY"> Paraguay </option>
<option value="es_PE"> Peru </option>
<option value="en_PL"> Poland </option>
<option value="pt_PT"> Portugal </option>
<option value="es_PR"> Puerto Rico </option>
<option value="en_SG"> Singapore </option>
<option value="es_ES"> Spain </option>
<option value="en_KN"> St. Kitts and Nevis </option>
<option value="en_LC"> St. Lucia </option>
<option value="en_SX"> St. Maarten </option>
<option value="en_VC"> St. Vincent </option>
<option value="en_SE"> Sweden </option>
<option value="de_CH"> Switzerland </option>
<option value="en_TT"> Trinidad and Tobago </option>
<option value="en_TC"> Turks & Caicos Islands </option>
<option value="en_GB"> United Kingdom </option>
<option value="en_US" selected="selected"> United States </option>
<option value="es_UY"> Uruguay </option>
</select>
</label>
<label for="aa-language-selector"> Select Language <select name="languageselector" size="1" id="aa-language-selector">
<option value="url=https://www.aa.com?locale=en_US" selected="selected">English</option>
<option value="url=https://www.aa.com/es_US?locale=es_US">Español</option>
</select>
</label>
<div class="customComponent">
<input type="checkbox" name="localePreferenceSaved" value="on" id="aa-country-language-save">
<label for="aa-country-language-save">
<span class="control"></span> Remember this selection? </label>
</div>
<div id="locale-change-alert" class="alert alert-small alert-success" style="display: none">
<p><span class="aa-icon-alert-sm" aria-hidden="true"></span> We'll redirect you to the home page of the country / region site you choose.</p>
</div>
<input type="submit" class="btn btn-fullWidth" data-behavior="deleteVPNR" id="aa-choose-locale" value="Select" onclick="deleteBackCall();">
<input type="hidden" name="selectedCountry" value="" id="splashSelectedCountry">
<input type="hidden" name="anchorLocation" value="WorldWide_Sites" id="splashAnchorLocation">
<input type="hidden" name="url" value="" id="splashUrl">
<input type="hidden" name="_locale" value="en_US" id="currentLocale">
<input type="hidden" name="georedirect_param" value="" id="splashGeoRedirect">
<input type="hidden" id="cancel" name="cancel" value="yes">
</form>
<form id="utilitySearchForm">
<label for="aa-search-field">
<span class="hidden-accessible">Search AA.com®</span>
<input id="aa-search-field" type="search" name="q" maxlength="1000" placeholder="Search AA.com®" autocomplete="off">
</label>
<button type="submit" id="aa-search-button" class="btn-search widget" value="Go">
<span class="icon icon-18 icon-search" aria-hidden="true"></span>
<span class="hidden-accessible">Submit search</span>
</button>
</form>
Text Content
ENABLE JAVASCRIPT Please enable JavaScript to fully experience this site. How to enable JavaScript Log in and restart your reservation? * Skip to global navigation * Skip to content * Skip to footer * Home * Log in * Travel alerts Travel alerts * English Select Country / Region Anguilla Antigua And Barbuda Argentina Aruba Australia Bahamas Barbados Belgium Belize Bermuda Bolivia Bonaire Brazil British Virgin Islands Canada Cayman Islands Chile China Colombia Costa Rica Croatia Curacao Czech Republic Denmark Dominica Dominican Republic Ecuador El Salvador Finland France Germany Greece Grenada Guadeloupe Guatemala Haiti Honduras Hungary Iceland India Ireland Israel Italy Jamaica Japan Korea Martinique Mexico Netherlands New Zealand Nicaragua Norway Panama Paraguay Peru Poland Portugal Puerto Rico Singapore Spain St. Kitts and Nevis St. Lucia St. Maarten St. Vincent Sweden Switzerland Trinidad and Tobago Turks & Caicos Islands United Kingdom United States Uruguay Select Language English Español Remember this selection? We'll redirect you to the home page of the country / region site you choose. * Search AA.com® Submit search * Skip to global navigation * Skip to content * Skip to footer Log in Menu link * * Flight status * Check in * Your trips * Your account * Join AAdvantage® * Plan Travel Taking a trip? We have your travel plans covered. * Flights * Hotels , Opens another site in a new window that may not meet accessibility guidelines. * Cars , Opens another site in a new window that may not meet accessibility guidelines. * Vacations , Opens another site in a new window that may not meet accessibility guidelines. * Cruises , Opens another site in a new window that may not meet accessibility guidelines. * Book with miles * Travel deals and offers * Flight schedules and notifications * Discover places open for travel , Opens another site in a new window that may not meet accessibility guidelines. * Flight status * Check in * Your trips * Your account * Join AAdvantage® * Travel Information Taking a vacation? Allow us to simplify your travels. * At the airport * Travel experience * Mobile and app * Planes * Lounges * Bags * International travel * Special assistance * Airline partnerships * Flight status * Check in * Your trips * Your account * Join AAdvantage® * AAdvantage® Traveling the world? Our loyalty program can get you there. * AAdvantage® * AAdvantage® status * Earn miles * Redeem miles * Award travel * Earn miles with our partners , Opens another site in a new window that may not meet accessibility guidelines. * Buy, gift or transfer miles , Opens another site in a new window that may not meet accessibility guidelines. * AAdvantage® credit cards * Flight status * Check in * Your trips * Your account * Join AAdvantage® * Log in 1. Home 2. American customer service AMERICAN CUSTOMER SERVICE HOW CAN WE HELP? RESERVATIONS AND TICKETS * Reservations and ticket changes * Delayed or canceled flights * AAdvantage® award travel * Cars, hotels and activities * American Airlines Vacations * Receipts and refunds AADVANTAGE® PROGRAM * AAdvantage® account service * Request miles * Request missing partner miles * Reactivate miles BAGS, CLUBS AND MORE * Baggage * Admirals Club® * Lost and found * Trip insurance * Special assistance FREQUENTLY ASKED QUESTIONS Where can I get a receipt? Receipts and refunds Can I request a refund? Receipts and refunds How do I check the status of my baggage claim? Delayed bag search Opens another site in a new window that may not meet accessibility guidelines I need help with the website, where can I get technical support? Technical support Where do I reset my account password? Need a password? SHARE WITH US EMAIL US Contact American CALL US Reservations and ticket changes COME SEE US Ticket sales centers PRODUCTS AND PROGRAMS * Payment options * AirPass Opens another site in a new window that may not meet accessibility guidelines * Contact Business Extra® Opens another site in a new window that may not meet accessibility guidelines * Contact gift card support Opens another site in a new window that may not meet accessibility guidelines * Contact Group & Meeting Travel FLYING ON A PARTNER AIRLINE? Find helpful information if your trip includes 1 or more flights with our partner airlines. * British Airways * Finnair * Iberia * Japan Airlines * Qatar Airways YOU MAY ALSO LIKE... * Redeem miles * AAdvantage® FAQs * Customer service FAQs * Passenger rights – Canada Back to top HELP * Contact American * Receipts and refunds * FAQs * Agency reference * Cargo , Opens another site in a new window that may not meet accessibility guidelines. * Bag and optional fees * Customer service and contingency plans * Conditions of carriage ABOUT AMERICAN * About us * We're hiring! Join our team , Opens another site in a new window that may not meet accessibility guidelines. * Investor relations , Opens another site in a new window that may not meet accessibility guidelines. * Newsroom , Opens another site in a new window that may not meet accessibility guidelines. * Legal, privacy, copyright * Environmental, social and governance , Opens another site in a new window that may not meet accessibility guidelines. * Combating human trafficking * Browser compatibility * Web accessibility EXTRAS * Business programs * Gift cards , Opens another site in a new window that may not meet accessibility guidelines. * American Airlines credit card * Trip insurance -------------------------------------------------------------------------------- Link opens in new window. Site may not meet accessibility guidelines. AA.com® aa.com uses cookies Like most sites, American Airlines uses cookies to collect and store information and deliver a personalized experience. You can control the use of cookies anytime by going to the settings on your browser or device. We may use cookies that: * Are essential for the site to work * Remember your preferences * Collect information about how you use our site * Provide more relevant content and advertising Read our cookie policy Check to agree to content and advertising cookies, including from third parties Continue ???global.button.close??? LOG IN AND RESTART YOUR RESERVATION? Click OK to log in and restart your reservation. Click Cancel to continue with your reservation without logging in. OKCANCEL