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Submitted URL: https://refundhqsecureinterac.com/
Effective URL: https://www.telus.com/en
Submission: On February 12 via automatic, source certstream-suspicious — Scanned from DE
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Text DONATE to 41010 to give $20 to Türkiye-Syria earthquake aid.
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Text DONATE to 41010 to give $20 to Türkiye-Syria earthquake aid.
Save the $50 connection fee when you shop Mobility online.1 Plus get fast, free
shipping.
* PRE-ORDER THE NEW GALAXY S23 ULTRA TODAY
Get the 512GB model for the same price as 256GB – double the memory at no
extra cost2. Plus, save up to $760 when you trade in an eligible device.3
Pre-order now
Pre-order now
* Special offer
BRING THE STADIUM HOME FOR THE BIG GAME ON OPTIK TV
Save big when you bundle world-class coverage of your favourite sports with
live TV and streaming, for only $68/mo on 2 year term4.
Score this deal
Score this deal
* INTERNET AND TV DEAL
GET A FREE $400 VISA GIFT CARD
Get a FREE $400 TELUS Visa gift card when you sign up for Optik TV and
PureFibre Internet for 2 years.5
Get this deal
Get this deal
* EMPOWERING LIFE-CHANGING SUPPORT THROUGH TECHNOLOGY
With funding from TELUS Friendly Future Foundation®, youth like Olivia have
been able to maximize their independence and create more meaningful
connections.
Read story
Read story
Pre-order Samsung Galaxy S23 Ultra
Optik TV
Get a FREE $400 Visa gift card
Our purpose
Limited time offer
TIRED OF STREAMING BILLS? GET YOUR NETFLIX INCLUDED
Save up to $840 and get streaming services like Netflix6 included when bundling
Optik TV & Internet.
Get this deal
STREAM+ OFFER
GET STREAM+ FOR AS LOW AS $20 PER MONTH
Add Stream+ while activating or renewing any Unlimited 5G+ or CAN-US plan.7
Discover Canada’s first Netflix Premium, Apple TV+, discovery+ and TELUS TV+
bundle.
See plans
Gift with purchase
GET A FREE 55” SAMSUNG 4K TV
Valued at $749.99, you can get one when you bundle Optik TV & PureFibre Internet
for 2 years.8
View deal
Gift with purchase
GET A FREE 55” SAMSUNG 4K TV
Valued at $749.99, you can get one when you bundle Optik TV & PureFibre Internet
for 2 years.8
View deal
Internet Plans
ALL PUREFIBRE® PLANS INCLUDE:
* 100% PureFibre connection direct to your home9
* Canada’s most reliable internet technology9
* Named Canada’s fastest major internet provider three years in a row by
PCMag10
* With Wi-Fi 6 hardware for the fastest Wi-Fi in your home11
Most popular
PUREFIBRE GIGABIT INTERNET
Get 9x faster upload speeds than the competition for crystal-clear video calls.
* Up to 940 Mbps download and upload speeds12
* Ideal for up to 25 device for surfing, streaming or gaming
* Unlimited home internet data for 24 months13
On a 2 year term14
$
89
/mo.
Get this deal
View all plans
EVERYTHING YOU NEED IS IN THE MY TELUS APP
Manage your services anywhere, anytime. Pay your bill, check your usage, change
your plan, stay on top of your account and more with the My TELUS app.
Text "app" to 54555 to download.
Standard message rates may apply.
Need more information?
We are here to help. Get support with your TELUS device or service, account and
more with our online help centre. Plus, TELUS Assist is available 24/7.
Support
Find answers and support for frequently asked questions.
Contact us
Message us via chat or give us a call.
Visit our stores
Search for a location near you and drop by in person.
SUSTAINABILITY
TRADE IN YOUR DEVICE AND WE’LL REFURBISH IT TO CONNECT CANADIANS IN NEED, OR
RECYCLE IT WITH TELUS AND KEEP IT OUT OF LANDFILLS.
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SOCIAL IMPACT
FROM TRANSFORMING HEALTHCARE TO REDUCING OUR FOOTPRINT, LEARN HOW WE’RE BUILDING
A MORE SUSTAINABLE FUTURE FOR COMMUNITIES.
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VIEW TERMS AND CONDITIONS
1. The $50 savings is a waiving of our $50 connection fee. Offer applicable
online only on Mobility orders for smartphones, connected devices (ie.
tablets, smartwatches) and Bring Your Own Device plans. Offer applicable to
Mobility consumer accounts only. Offer not applicable to Business,
Corporate or EPP account types.
2. Limited time offer. Offer ends March 2nd, 2023. Offer only available with a
2-year TELUS Easy Payment term. Offer includes a $80 device discount for
the Samsung S23 256GB, a $160 device discount for the Samsung S23+ 512GB,
or a $240 device discount for the Samsung S23 Ultra 512 GB. Customer must
purchase either a 256GB or 512GB device in order to receive a discount.
Device discount is a one-time discount, applied to the total cost of the
device. Device discount can only be used towards the cost of the device, is
non-refundable, and carries no cash value if deactivating services. While
supplies last. TELUS reserves the right to change or withdraw the offer at
any time.
3. Offer ends April 3rd, 2023. Offer is subject to change at TELUS’ sole
discretion and can be withdrawn at any time without notice. Only available
in online and in select stores. Offer based on trading in an Samsung Galaxy
S21 Ultra 512GB. Maximum offer of $760 based on trading in an Samsung
Galaxy S21 Ultra 512GB (valued at $410 in good condition), with a $350
trade-in bonus. Up to $350 trade in bonus available to TELUS wireless
customers who activate or renew an Samsung Galaxy S23, Galaxy S23+, or
Galaxy S23 Ultra on a 2 year TELUS Easy Payment plan and who trade in an
eligible Galaxy Note series, Galaxy S series, or Galaxy Z Series device
(S20FE, S21FE, S10, S10e, S10+, S20 family, S21 family and S22 family) Note
10 and Note 10 Ultra, Note 20 and Note 20 Ultra. All ZFlip and ZFold models
from the first launched SKUs to today's ZFlip4 and ZFold4). $100 trade in
bonus available to TELUS customers who activate or renew Samsung Galaxy
S23, Galaxy S23+, or Galaxy S23 Ultra on a 2 year TELUS Easy Payment plan
and who trade in other eligible devices (any device with a trade-in value
$25 or higher). Bonus is applied in addition to the trade-in value of
eligible device. Devices traded online will receive Trade-in value and
bonus in a one-time bill credit. Limit of one trade in per customer.
Trade-in value will be confirmed upon in-store evaluation. In-store trade
in credits have no cash value, are non-transferable and can only be used
when activating or renewing service in the TELUS store where the device was
traded in at the time of the trade in. Products purchased using in-store
trade in credits cannot be returned for full cash value. All trade ins are
final. The trade in transfers all rights in the device to HYLA Mobile ULC
and waives any claim against TELUS or HYLA Mobile ULC with respect to the
device or the trade in program. The HYLA Mobile ULC trade in program is
available in Canada only and may be cancelled at any time without notice.
Trade-In value is dependent on the condition of the device being traded in.
4. Available to residential TELUS Internet customers who have not subscribed
to Optik TV in the past 90 days.Offer requires TELUS Internet. Offer
subject to change without notice. Available to residential customers who
have not subscribed to Optik TV in the past 90 days. Eligibility for TV
plans may vary by customer address. Final eligibility for the services will
be determined by a TELUS representative. For customers signing up on a 24
month term, the Optik TV rate plan price is guaranteed to remain the same
for the duration of the 24 month term. Prices of features and add-ons such
as a la carte TV channels/theme packs and premium TV content are not
guaranteed during the 24 month term and subject to change anytime. Cannot
be combined with other promotional offers. Offer includes Optik TV 4 Theme
Packs & 1 Premium. From month 1-24, a $10/mo discount applies to TELUS
Optik TV ($240 savings over two years). Regular price is currently $78/mo.
and is subject to change. All prices do not include applicable taxes.
Minimum system requirements apply. TELUS reserves the right to modify
channel lineups and packaging without notice. HDTV input
equipped-television required to watch HD. Downgrading to Optik TV Basics
after accepting a promotional offer will trigger the cancellation fees. A
cancellation fee applies to the early termination of your Optik TV service
agreement, which will be the sum of $360, declining by $15 for every month
of Optik TV service and reducing to $0 at the end of your 2 year term, plus
applicable taxes. Rental equipment must be returned in good condition upon
cancellation of service, otherwise the replacement cost will be charged to
the account. The TELUS TV Digital Box is the property of TELUS and is
provided as a monthly rental for a regular price of $5/mo. Customers on a
2-year service agreement receive a $5/mo discount equivalent to the price
of the rental. Current rental rates apply thereafter. Free installation and
equipment rental is not available with Optik TV Basics. Downgrading to
Optik TV Basics after accepting a promotional offer will trigger the
cancellation fees associated with the plan and the installation and
equipment rental charges.
5. Available to TELUS Mobility customers who purchase qualifying TELUS Home
Services product(s). A $10/mo. discount will be applied to the Home
Services bill for 24 months (or as long as the eligibility requirements are
met). Offer subject to change without notice, while quantities last and
cannot by combined with promotional prices. All prices do not include
applicable taxes. $0 Unlimited data offer is only available to customers
signing up on a 2 year internet service agreement. Regular pricing
(currently $20 for Unlimited Data add-on) applies at month 25. Minimum
system requirements apply. TELUS reserves the right to modify channel
lineups and packaging, and regular pricing, without notice. 4K HDR
television required to watch 4K HDR. Optik 4K PVR and Internet 50 or above
required to watch 4K HDR on Optik. Subscription to corresponding channels
required; not available with all channels. Final eligibility for the
services will be determined by a TELUS representative. The Essentials is
required for all Optik TV subscriptions. Offer includes Optik TV Essentials
and Internet 75. Regular price of Optik TV is currently $40/mo. and
Internet 75 is currently $105/mo. If service is cancelled within 90 days,
any credits will be reversed and the amount will be charged to you in
addition to any applicable cancellation fees. Card is issued by Peoples
Trust Company pursuant to license by Visa Int. Trademark of Visa
International Service Association and used under license by Peoples Trust
Company. No cash access or recurring payments. Card valid for up to 12
months; unused funds will forfeit after the valid thru date. Card terms and
conditions apply. Cards will be shipped 30 days after the installation of
internet service. A cancellation fee applies to the early termination of
your internet and Optik TV service agreement, which will be the sum of
$720, declining by $30 for every month of Internet and Optik TV service and
reducing to $0 at the end of your 2 year term. If you cancel a single
service (Optik TV or Internet), the service cancellation fee is $360
declining by $15 per month and reducing to $0 at the end of your commitment
term. Rental equipment must be returned in good condition upon cancellation
of service, otherwise the replacement cost will be charged to the account.
Additional cancellation fees will be charged on the promotional gift
received which will be the sum of $400, declining by $16.66 for every month
of Internet service and reducing to $0 at the end of your commitment
period. If all services are cancelled early, total fee will be $1120 ($720
for service cancellation plus $400 for Visa pre-paid card cancellation)
declining by $46.66 per month and reducing to $0 by the end of your
commitment term. Applicable taxes not included.
6. Netflix Standard plan ($16.49/mo value) is included at no extra cost with
select TELUS Optik TV packages. Netflix Premium plan ($20.99/mo value) is
available for an additional $4/mo charge with select TELUS Optik TV
packages. Netflix existing account or new account activation required. This
offer, Netflix plans and pricing subject to change.
7. Offer current as of February 8th, 2023. Offer of Stream+ for $5/month plus
tax only available to customers who activate or renew on any in market 5G+
or 5G+ CAN-US plan. Discounted price for Stream+ only valid for 12 months,
or as long as the customer meets the eligibility requirements. In-market
price for Stream+ applies at month 25. In-market price is subject to
change. Offer will be removed if the customer rate plan changes to a lower
value plan. Offer not stackable with other Stream+ offers. TELUS reserves
the right to remove or amend the offer at any time.
8. Offer subject to change without notice, while quantities last and cannot be
combined with promotional prices. Available to residential customers who
have not subscribed to Internet and Optik TV in the past 90 days. For
customers signing up on a 24 month term, the Internet and Optik TV rate
plan price is guaranteed to remain the same for the duration of the 24
month term. Prices of features and add-ons such as unlimited internet data,
a la carte TV channels/theme packs and premium TV content are not
guaranteed during the 24 month term and subject to change anytime. Offer
includes Optik TV Essentials and Internet 75 for a regular price of
$145/mo. All prices do not include applicable taxes. $0 Unlimited data
offer is only available to customers signing up on a 2 year internet
service agreement. Regular pricing (currently $20 for Unlimited Data
add-on) applies at month 25. Minimum system requirements apply. TELUS
reserves the right to modify channel lineups and packaging, and regular
pricing, without notice. 4K HDR television required to watch 4K HDR. Optik
4K PVR and Internet 50 or above required to watch 4K HDR on Optik.
Subscription to corresponding channels required; not available with all
channels Subscription to corresponding channels required not available with
all channels. Final eligibility for the services will be determined by a
TELUS representative. The Essentials is required for all Optik TV
subscriptions. If service is cancelled within 90 days, any credits will be
reversed and the amount will be charged to you in addition to any
applicable cancellation fees. A cancellation fee applies to the early
termination of your internet and Optik TV service agreement, which will be
the sum of $720, declining by $30, for every month of Internet and Optik TV
service and reducing to $0 at the end of your commitment term. If you
cancel a single service (Optik TV or Internet), the service cancellation
fee is $360 declining by $15 per month and reducing to $0 at the end of
your commitment term. Additional cancellation fees will be charged on the
promotional gift received which will be the sum of $749.99, declining by
$31.25 for every month of Internet service and reducing to $0 at the end of
your commitment period. If all services are cancelled early, total fee will
be $1,469.99 declining by $61.25 per month and reducing to $0 by the end of
your commitment term. Rental equipment must be returned in good condition
upon cancellation of service, otherwise the replacement cost will be
charged to the account. Samsung 55TU7000 TV has a retail value of $749.99,
based on the manufacturer’s suggested retail price.
9. Traditional copper wire or copper wire hybrid networks are subject to
capacity constraints and environmental stresses that do not affect TELUS
fibre optic technology, which is based on light signals. Not available in
all areas.
10. Based on a national average of the PCMag Speed Index that compares major
Canadian ISPs using 281,952 tests conducted between June 1, 2021 and June
7, 2022. Reproduced with permission. © 2022 Ziff Davis, LLC. All Rights
Reserved. A trademark of Ziff Davis, LLC. Used under license.
11. Based on third party testing that compared the upload and download
throughput speeds of TELUS and its major competitor’s Wi-Fi 6 devices.
Benefits of Wi-Fi 6 are only experienced on Wi-Fi 6 enabled devices. For
more information on Wi-Fi 6 capabilities visit
telus.com/WiFi
.
12. Individual results may vary depending on the construction materials of your
home, location and configuration of your Wi-Fi modem, location and
capabilities of Wi-Fi devices, number of nearby Wi-Fi networks, number of
active Wi-Fi devices or other factors.
13. Available to TELUS Mobility customers who purchase qualifying TELUS Home
Services product(s). A $10/month discount will be applied to the Home
Services bill for 24 months (or as long as the eligibility requirements are
met). Eligible Home Services products include TELUS Home Internet 15 and
higher, Optik TV, Home Phone or combination thereof. Offers subject to
change without notice. Available to residential customers who have not
subscribed to TELUS Internet in the past 90 days. For customers signing up
on a 24 months term, the Internet rate plan price is guaranteed to remain
the same for the duration of the 24 month term. Prices of features and
add-ons such as unlimited internet data, are not guaranteed during the 24
month term and subject to change anytime. Offer includes Gigabit Internet.
From month 1–24, a $36/mo discount applies. Regular price, currently
$135/mo, applies after the 24-month term. All prices do not include
applicable taxes. $0 unlimited internet data offer is only available to
customers signing up on a 2 year internet service agreement. Regular
pricing for Unlimited Internet Data add-on applies at month 25, regular
price is currently $20 per month and is subject to change without notice.
Minimum system requirements apply. Final eligibility for the services will
be determined by a TELUS representative. A cancellation fee applies to the
early termination of your internet service agreement, which will be the sum
of $360, declining by $15 for every month of Internet service and reducing
to $0 at the end of your 2 year term. Rental equipment must be returned in
good condition upon cancellation of service, otherwise the replacement cost
will be charged to the account. Maximum speeds require optimal network
conditions on a wired connection. Internet access speeds may vary depending
on location, usage within the home network, Internet traffic, applicable
network management or server configurations. Concurrent data streams,
including combinations of uploads and downloads, may be required to access
maximum speeds. Maximum speeds may not be achievable using a single device.
14. Offers subject to change without notice. Available to residential customers
who have not subscribed to TELUS Internet in the past 90 days. For
customers signing up on a 24 months term, the Internet rate plan price is
guaranteed to remain the same for the duration of the 24 month term. Prices
of features and add-ons such as unlimited internet data, are not guaranteed
during the 24 month term and subject to change anytime. Offer includes
TELUS PureFibre Gigabit internet. From month 1–24, a $36/mo discount
applies. Regular price, currently $135/mo, applies after the 24-month term.
All prices do not include applicable taxes. $0 unlimited data offer is only
available to customers signing up on a 2 year internet service agreement.
Regular pricing for Unlimited Data add-on applies at month 25, regular
price is currently $20 per month and is subject to change without notice.
Minimum system requirements apply. Final eligibility for the services will
be determined by a TELUS representative. A cancellation fee applies to the
early termination of your internet service agreement, which will be the sum
of $360, declining by $15 for every month of Internet service and reducing
to $0 at the end of your 2 year term. Rental equipment must be returned in
good condition upon cancellation of service, otherwise the replacement cost
will be charged to the account. Maximum speeds require optimal network
conditions on a wired connection. Internet access speeds may vary depending
on location, usage within the home network, Internet traffic, applicable
network management or server configurations. Concurrent data streams,
including combinations of uploads and downloads, may be required to access
maximum speeds. Maximum speeds may not be achievable using a single device.
TERMS AND CONDITIONS
MY TELUS IS THE BEST WAY TO MANAGE YOUR ACCOUNT.
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The TELUS team acknowledges that our work spans many Territories and Treaty
areas and we are grateful for the traditional Knowledge Keepers and Elders who
are with us today, those who have gone before us and the youth that inspire us.
We recognize the land and the benefits it provides all of us, as an act of
Reconciliation, as recommended by the Truth and Reconciliation Commission’s
(TRC) 94 Calls to Action and gratitude to those whose territory we reside on,
work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
CompanyAbout Us Careers MediaPolicies / RegulatorySecurity Social
ImpactDiversity and InclusionLEGALPrivacy / CookiesTELUS & CRTC Wireless
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TERRITORIAL ACKNOWLEDGEMENT
The TELUS team acknowledges that our work spans many Territories and Treaty
areas and we are grateful for the traditional Knowledge Keepers and Elders who
are with us today, those who have gone before us and the youth that inspire us.
We recognize the land and the benefits it provides all of us, as an act of
Reconciliation, as recommended by the Truth and Reconciliation Commission’s
(TRC) 94 Calls to Action and gratitude to those whose territory we reside on,
work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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COMPANY
About Us
Careers
Media
Policies / Regulatory
Security
Social Impact
Diversity and Inclusion
--------------------------------------------------------------------------------
HELP
Accessibility
COVID-19
TELUS Service Status
Neighbourhood
Order Status
User Terms
Student Offers
Desktop sharing
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LEGAL
Privacy / Cookies
TELUS & CRTC Wireless Code
TELUS & CRTC Internet Code
Internet Code, Simplified
Wireless Code, Simplified
Service Terms
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OTHER TELUS PROPERTIES
Social Impact
TELUS Digital
TELUS Procurement
TELUS International
TELUS Webmail
TELUS Wise
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