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PARAGON CONTINUES GROWTH WITH ACQUISITION OF WILLIAMS LEA CCM LTD


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PARAGON CUSTOMER COMMUNICATIONS (PARAGON) HAS ANNOUNCED THE ACQUISITION OF
LEADING BUSINESS SUPPORT SERVICES PROVIDER, WILLIAMS LEA CCM LIMITED (WLCCM) THE
CUSTOMER COMMUNICATIONS DIVISION OF WILLIAMS LEA TAG GROUP, WHICH WILL BECOME
PART OF THE PCC UK, IRELAND AND LUXEMBOURG BUSINESS. WLCCM HAS 425 UK-BASED
EMPLOYEES AND AN ANNUAL TURNOVER OF APPROXIMATELY £40 MILLION.

Photo caption(right): Jeremy Walters, CEO of Paragon Customer Communications
 

The investment in WLCCM is in line with Paragon’s strategy to acquire
complementary businesses to augment the company’s capabilities, talent, and
market share. With locations in Normanton, Norwich, and Loughborough, the
addition of WLCCM’s UK operations further enriches Paragon’s market-leading
customer communications proposition.

WLCCM brings a talented team to the business, to complement and work with the
existing leadership team at Paragon. WLCCM has an impressive track record of
working with high-profile clients from the financial services, legal, and
professional services sectors including NatWest, Virgin Money, Capital One,
Aviva and the Student Loans Company. The acquisition brings exciting
opportunities to work with these new clients as well as extending relationships
with shared clients.

John Rogers, Executive Director of Corporate Development, Paragon Group,
commented:
“Paragon remains committed to its acquisition growth strategy in a market that
clearly remains fragmented and provides outstanding opportunity for further
expansion, in particular to cross sell our extensive digital solutions”.

Jeremy Walters, CEO of Paragon Customer Communications UK, Ireland and
Luxembourg said: “The acquisition strengthens our position as one of the most
trusted and reliable service providers in the customer communications market,
and further consolidates our position as a technology-enabled international
business services group”.

“As we’ve got to know the team at WLCCM in recent weeks, we have been impressed
with their approach to client management and service delivery, so I’m delighted
to welcome 425 new colleagues to our business”.

John Evans, Managing Director of WLCCM said: “Paragon sets the standard for
quality, performance, and innovation that others aspire to. I am delighted to be
joining the Paragon family along with my 425 valued colleagues, and each of our
cherished clients”.

 





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