heybubble.tumblr.com Open in urlscan Pro
74.114.154.18  Public Scan

Form analysis
1 forms found in the DOM

GET /search

<form action="/search" method="get" id="search-form">
  <input type="hidden" name="t" value="heybubble">
  <input type="hidden" name="scope" value="all_of_tumblr">
  <input type="text" name="q" class="query" value="">
  <input type="submit" value="Suchen" class="submit">
  <div class="clear"></div>
</form>

Text Content

 * Chat with us!
 * Email us!

 * Dashboard
 * Pricing
 * Why HeyBubble?
 * About Us


HeyBubble Wins 2014 TechDay Techie Award - Best in B2B!

Wow!  What an event.  We met so many fantastic people doing some really
fantastic things.  It’s so exciting to see all of the amazing companies
sprouting and growing in the, now thriving, New York tech scene.

Now to toot our own horn (well other people did it first - we are just reporting
it):


HEYBUBBLE WON THE 2014 TECHDAY TECHIE AWARD


BEST IN B2B!



We are quite humbled to have won this award with all of the fantastic companies
with which we were in competition - there are truly some great companies out
there doing some really inspiring things.  A special thanks to all the judges
and the TechDay Staff for awarding us with such an honor.  

We see this as just the beginning of our journey, only inspiring us to work
harder, improve our product, and provide the best customer support we possibly
can.  2014 has already been great for us and we are only looking forward to
bigger and better things.


WHAT’S NEXT FOR HEYBUBBLE?

Here is just a sneak peak at what to expect to see in our next product update:

Partner Program - we are putting the finishing touches on our partner program,
which will allow you to get paid for spreading the word about HeyBubble.  Learn
More Here.

Preferred Customer Identification - all of your customers are important, but
some are REALLY important.  We are going to let your customer service and
support reps identify which is which when chatting with them on your site.

… And something to expect to see in the very near future:

Improved Chat Logic - we have had a lot of companies asking about complex logic
and we are steps away from giving you all the options you need as an improvement
on what we have

Lastly, the super secret stuff:

Well, obviously we can’t share all of this stuff, but just know that we are
going to start blowing you away with features that will make your reps truly
empowered with meaningful data and information to serve your customers better.

Thank again to everyone at NY TechDay 2014!



Vor 8 Jahren gepostet
0 Comments

Getaggt: techday2014, New York TechDay, b2b, .



Dear users, 

For those using Heybubble on imo.im, they just announced today, that they might
stop supporting Jabber
(http://blog.imo.im/post/78065991703/discontinuing-support-for-all-third-party-messaging).

Too bad for them…

Note that there is tons of other Jabber compatible IMs you can use to chat with
your visitors on mobile devices, full list
here http://xmpp.org/xmpp-software/clients/

We recommend to Check out ou Skype feature (also working on Skype mobile app), a
very unique integration that made us popular!

<3 Love you customers!

Vor 8 Jahren gepostet
1 Comment

Getaggt: Jabber, mobile, imo.im, .


Why having a live chat support software for your website will boost your sales
and increase your conversions!






1) Your customers are not doing you any favors, they are on your website to find
what they need and don’t have time to waste (like you).

This is the key of online conversions: we are getting lazy while browsing the
Internet, and when we’re not finding what we are looking for… well, we just
leave! Even worse, we go to competition :s

So there is a lot of great tools to increase conversions: A/B testing, visitors
behavior analysis, CRMs, email and phone support, etc… But none of them are
real-time. That means only very motivated visitors will use those channels. 

The key is to find before getting tired of searching. Here’s where the live chat
act as a friendly, non intrusive guide for your visitors.








2) Companies are moving to a mutli-channel customer service model.

Consumers are becoming more sophisticated and demanding. 90% of customers who
already engaged in live chat find it helpful and 63% are more likely to return
to a website that offers live chat. That mean they now expect to be helped in
real-time and they know a lot of companies out there (some might steal that
visitor from you) are doing it this way. 








3) We all know that leads are hard to generate and need trust, human trust, not
robot trust (neither wait in line trust!)

Live chat is also the ability to make forgettable (and forgivable) some of the
very small issues, but critical that let a bad first impression.

Plus, there is some industries where human interaction is even more important:
Business services, Development Agencies, Real estate, Law, Medical, etc… because
they’re based on trust. What you need here is bring your expensive service
directly to your customers instead of waiting for them to come get it.






4) Proactive chat invitations can help to show your visitors that you’re here to
help, and finding the perfect moment to engage them in a conversation will make
them feel comfortable.

Our live tracking tool is like reading your visitors minds, and lets you engage
them at just the right time when they’re asking themselves where to go, or
better.. when they’re about to leave to a competitor :p

With proactive invitations you can setup the chat to automatically engage your
visitors at critical steps you can define. Not possible on any other customer
service channel right?






5) Live chat boosts productivity, and customer satisfaction.

The fact that the chat allows to help multiple visitors at the same time has two
main advantages: 
     - Your operators will be more productive and will be able to deal with
several tasks simultaneously. Plus HeyBubble is integrated with the most usual
tools around like Skype, iMessage, iChat, etc… as well as available on mobile
devices to let you guys create leads while on the go.

- The waiting time for your visitors will drop significantly. You’ll make them
happy… if you love them enough.








Try out HeyBubble for free and start converting more customers today.



<3<3<3<3 Love Your Customers <3<3<3<3




Article by David Amsallem
CEO & Founder
www.HeyBubble.com





Vor 8 Jahren gepostet
2 Anmerkungen • 0 Comments

Getaggt: live chat, live chat software, customer retention, customer service,
live chat support software, heybubble, heybubble live chat, .



HeyBubble Premium plans are finally live, a great fit for all size businesses.
Spread the word around you!

Discover our pricing plans here: https://www.heybubble.com/live-chat-pricing



Vor 8 Jahren gepostet
0 Comments



Have you ever used HeyBubble through Skype or Jabber on your smartphone? And why
you should do it.

1) It gives you the ability answer to your visitors directly from your phone.



You’ll receive incoming chats on your smartphone with push notifications and
you’ll be able to help your visitors and turn them into customers while on the
go. 

2) It’s a no brainer

This feature gives you the ability to answer to the chat while outside the
office, using the most usual tools around (Skype, iChat/iMessage, IMO.im, Adium,
Pidgin, etc…) and guess what?

This feature is included in ALL our plans! 

Vor 8 Jahren gepostet
0 Comments

Getaggt: Mobile live chat, mobile, live chat, customer service, no brainer,
skype, jabber, imo, ichat, heybubble, .


Vor 8 Jahren gepostet
1 Anmerkung • 0 Comments




Live chat infographic by HeyBubble

Vor 8 Jahren gepostet
1 Anmerkung • 0 Comments




Our Statistics and Analytics are LIVE!

Vor 9 Jahren gepostet
1 Anmerkung • 0 Comments



Archives are live!

You can now retrieve any chat or conversation from the past as well as names and
email addresses of people you’ve chatted with! Don’t worry about loosing info
anymore.

Visit the Archives page of your web dashboard to check that awesome new
feature. Don’t hesitate to tell us what you think in the chat.





Vor 9 Jahren gepostet
1 Anmerkung • 0 Comments




Hey! We reached over 1,000 registered operators and we want to grow to a lot
more.

Tell your friends and colleagues to like our Facebook page, follow us
on Twitter and follow us on Angel List. The more we grow, the better we will be
for you!

Vor 9 Jahren gepostet
1 Anmerkung • 0 Comments



Nächste Seite →
HeyBubble.com Live Chat Software blog, pertaining to marketing, social media,
customer service, and related software releases.


Mein Blog Ganz Tumblr
Auf Tumblr folgen
Verfolgte Blogs

RSS Feed
Beliebig

Archiv
Mobil


© 2012–2022 Powered by Tumblr


HEYBUBBLE

 * DashBoard
 * Index
 * Pricing / Sign up
 * Learn More
 * HeyBubble Mobile
 * Partner program
 * FAQ
 * Help

ABOUT US

 * Jobs / Hiring
 * Blog
 * Company
 * Press
 * NewsLetter:



LEGAL

 * Privacy Policy
 * Terms & Conditions

CONTACT US

 * HeyBubble inc.
   175 Varick Street,
   8nth floor, 10014,
   New York, NY, USA

FOLLOW US

 * Twitter
 * Facebook
 * HeyBubble
 * In
 * GooglePlus
 * RSS