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Submitted URL: https://x863p9zh.r.us-east-1.awstrack.me/L0/https:%2F%2Fhealow.com%2Fapps%2Fhealow%2Fdownload.jsp%3Fkey=dIFu8dveFGwmEOsHVWa_QBIEpWZ3Qr8p/...
Effective URL: https://play.google.com/store/apps/details?id=com.ecw.healow
Submission: On October 25 via manual from IN — Scanned from US

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HEALOW

eClinicalWorks LLC
4.6star
121K reviews
5M+
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ABOUT THIS APP


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healow™ lets you communicate with your doctor’s office and access up to date
medical records. You will be able to access your appointments, lab results,
vitals, manage medications and other personal data all within one app. From the
healow™ app you can manage multiple accounts and access your and your family’s
medical information.

Find a doctor and book your appointment - fast, free & easy, at your convenience
– morning, noon or late at night! No more waiting on the phone with your
doctor's office for an appointment. Find an appointment that works for you and
book instantly – on the go!

Set your goals and track them easily using trackers. Use our weight management &
activity trackers to reach your fitness goals. Track your numbers regularly to
watch the trends change and share your progress with your doctor. Stay motivated
to make healthy choices.
Updated on
Aug 7, 2023

Health & Fitness



DATA SAFETY


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Safety starts with understanding how developers collect and share your data.
Data privacy and security practices may vary based on your use, region, and age.
The developer provided this information and may update it over time.
This app may share these data types with third parties
Health and fitness
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

See details



RATINGS AND REVIEWS


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Ratings and reviews are verifiedinfo_outline
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4.6

117K reviews
5

4

3

2

1

Taylor O'Connell

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August 25, 2023
The app is incredibly unresponsive, with little indication that you have
selected anything. Much of the processing happens without informing the user
that something is loading or processing. Also, it is literally impossible to
change it password. There are multiple issues with the process, including
waiting until the service sends you a recovery code before moving to a new
screen. The button doesn't react to input. Finally, pushing submit on the new
password does not seem to do anything.
256 people found this review helpful
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eClinicalWorks LLC
August 25, 2023
We sincerely apologize for the troubles you've had with the app. We'd be happy
to take a look into this for you, please contact us at help@healow.com. Thank
you.
Freya

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August 1, 2023
Not quite as intuitive as I expected it to be by now. Additionally, too many
restrictions are placed on the users as far as adjusting personal information.
For instance, a complete inability to change ones home address, or to challenge
(incorrect) information filled out by their medical practitioner. They are not
omniscient, they make mistakes. An app centered around managing your personal
health history/information should actually allow you to manage/adjust such
information (within reason).
255 people found this review helpful
Did you find this helpful?
Yes
No
eClinicalWorks LLC
August 1, 2023
We sincerely apologize for the troubles you've had with the app. We'd be happy
to take a look into this for you, please contact us at help@healow.com. Thank
you.
Julia Rodriguez

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July 12, 2023
Crashes, along with the fact it doesn't accept my login information even if it
is correct. Tried to call customer service and they can't do anything but give
you an email of IT support. At which point it's too many hoops to jump through
that takes away the ease the stupid app's "goal" to provide anyway. This is just
the login, not even the ability to use the app yet.
131 people found this review helpful
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No
eClinicalWorks LLC
July 12, 2023
Sorry to hear you’ve been experiencing some crash issues. Please contact us at
help@healow.com and share as much information as you can. We will definitely
investigate your case. Thank you for posting!

See all reviews


WHAT'S NEW

Appointments - be notified of earlier openings
Simplified copayment for your appointments
Several other UX improvements in Labs, Documents, Pharmacy search, and health
trackers
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APP SUPPORT


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