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Sony SupportWH-1000XM3

Article ID : 00237715 / Last Modified : 19/05/2022


HOW TO RESET OR INITIALIZE THE WIRELESS HEADPHONES (WH-1000XM3)










Applicable Products and Categories of This Article
WH-1000XM3 Reset Guide


RESET THE HEADPHONES


STEP 1

Plug the USB cable into the headset to charge.


STEP 2

Press the Power Button and the NC/Ambient button at the same time while the USB
cable is still connected.


STEP 3

The headset will reset. To charge the headset after resetting, disconnect and
reconnect the USB Type-C cable.

--------------------------------------------------------------------------------


INITIALISE THE HEADPHONES TO FACTORY SETTINGS


STEP 1

Turn off the headset, and ensure no USB cable is connected.


STEP 2

Press and hold the power button and the NC/Ambient button for 7 seconds or more.
A blue indicator light will flash four times.


STEP 3

The headset will initialise, resetting the settings and pairing information.


STEP 4

Delete the headset from the list of Bluetooth products on your device.


STEP 5

Pair the headset to your selected device again




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