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Submitted URL: https://support.brightbox.co.uk/
Effective URL: https://www.brightbox.com/docs/contact/
Submission: On September 06 via automatic, source certstream-suspicious — Scanned from GB
Effective URL: https://www.brightbox.com/docs/contact/
Submission: On September 06 via automatic, source certstream-suspicious — Scanned from GB
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🎉 Announcing new lower pricing — up to 40% lower costs for Cloud Servers and Cloud SQL! Read more → * Products * Cloud Servers * Database Servers * Block Storage * Object Storage * Load Balancers * Pricing * Managed Ops * Blog * Help * More.... Start free trial Login CONTENTS * Getting help using Brightbox * Reporting a problem HelpGetting in touch GETTING IN TOUCH GETTING HELP USING BRIGHTBOX If you’re stuck and need some help using Brightbox, you can contact our support team directly by emailing support@brightbox.com When you contact our support team you get a real Brightbox expert who knows our infrastructure and network inside out, not just a contact centre operative :) We also provide support realtime chat support via the Brightbox Control Panel web app, depending on availability. REPORTING A PROBLEM If you encounter an error or believe there is a problem with our systems please do let us know - although check the system status page first which lists details of any current known issues and when we expect them to be fixed. If you’ve checked the status page, contact our support team by emailing support@brightbox.com including: * Your account id (acc-xxxxx) * The id of any affected Servers, Cloud IPs or Load Balancers * A clear description of the problem * Steps to reproduce the problem Last updated: 14 Jun 2023 at 13:53 UTC TRY BRIGHTBOX RISK-FREE WITH £50 FREE CREDIT SIGN UP TAKES JUST TWO MINUTES... Create my account PRODUCT * Cloud Servers * Cloud Storage * Load Balancing * Cloud SQL * Pricing COMPANY * About * Blog * Jobs * Legal * Contact HELP * Getting Started * Guides * Documentation * Service Status * API docs * Changelog LET'S TALK * hello@brightbox.com * 0113 347 4977 * Mastodon * Twitter * Facebook Copyright © 2024 Brightbox Systems Ltd Registered Office: Unit 1, 8A Stonegate Road, Leeds, LS6 4HY, United Kingdom SEARCH RESULTS QUICK LINKS PRODUCT * Cloud Servers * Cloud Storage * Load Balancing * Cloud SQL * Pricing COMPANY * About * Blog * Jobs * Legal * Contact HELP * Getting Started * Guides * Documentation * Service Status * API docs * Changelog LET'S TALK * hello@brightbox.com * 0113 347 4977 * Mastodon * Twitter * Facebook