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Free setup and 3 days of full access. Free setup and 3 days of full access.
 * Products
   * Chat panel Get all your messages in one place and respond to your customers
     promptly.
   * Live chat Communicate with customers, solve their problems and increase
     sales.
   * Plans Build your own plan to your needs and pay only for the features you
     need
   * Business card maker Make your own personalized digital business card to
     share all your contact details in one convenient view.
   * Partners Get a 25%commission for each referred customer's payment
   * Help Centre Get answers to your questions about Teletype App
 * Plans
 * Partners
 * Help
   * Knowledge Base Check the detailed instructions on how to use and customize
     Teletype App
   * Tutorial Videos Watch short tutorial videos about Teletype App

+7 (495) 156-07-05 Contact us via phone number, WhatsApp or Telegram

Already Registered? Log In Sign Up Sign Up


AGGREGATOR MESSENGERS AND SOCIAL NETWORKS

We will increase the efficiency of business and sales by combining all dialogs
in one window, controlling employee correspondence and distributing appeals


 * Telegram
   Whatsapp
   Live-chat
 * VKontakte
   Viber
   Avito

others
Start for free

First 3-days free trial
Without any restrictions!




ALL MESSENGER APPS
IN ONE PLACE

Teletype App is a convenient aggregator of chats and messages from instant
messengers and social networks for business. Now you can receive messages from
all instant messengers in one window and respond to customers faster. You won't
miss a single message and respond to everyone instantly.

All messengers in one application is an opportunity to optimize interaction with
customers , reduce costs and introduce more advanced marketing tools.

You get a single platform for sending messages with extensive customization
options for specific business tasks.

More about chat dashboard





CHANNELS THAT CAN BE CONNECTED TO TELETYPE APP

Get your customer's messages from all these channels in one place

Chat on your website WhatsApp API WhatsApp Business API Telegram via phone
number Telegram via bot Avito Messages VK Facebook Messenger Viber via bot
Instagram Direct Instagram Comments SMS Email Show more channels

CHAT ON YOUR WEBSITE

Communicate with your site visitors, solve their problems and boost your sales

Functionalities

 * Automated invitations to increase your website conversion rate and boost
   sales.
 * Add messengers and social networks buttons to live chat in order to
   communicate with customers via their preferred channel.
 * Customize the chat widget design and the operating hours.
 * Automatic request for phone number or email when customers contact you
   outside working hours or your agents are offline.
 * Chat can be turned off to provide customer support only via your preferred
   contact channels.
 * Send files, pictures and audio messages.
 * Loading chat on the website page happens later so as not to cause a slow
   loading website.
 * Fully compatible with Emojis and GIFs.

Connection

Only two clicks to add chat to your website. All you need is to copy chat code
from settings and paste it on your website code.



WHATSAPP API

Send and reply to your messages via WhatsApp

Functionalities

 * Stable WhatsApp channel doesn't allow you to loose your customers due to
   bugs. Usage of own integration algorithm without intermediaries.
 * Quick reaction on the messenger's updates and timely technical support.
 * Transfer your previous WhatsApp chats to Teletype App via phone number.
 * Instant messaging without having them delayed.
 * Unlimited amount of chats and messages in a channel.
 * Text your customers first (the feature is included in the main WhatsApp plan,
   an additional payment is not required).
 * Start chatting with customers without adding contact. Contact your customers
   during your working on computer and save your time.
 * Send and receive as many documents, pictures and audio messages as you need.
 * Unlimited amount of agents can provide support via one phone number.
 * Respond to your WhatsApp messages via Teletype App panel, Mobile Teletype App
   or use WhatsApp on your mobile phone.
 * Check the message read status and know if it is read or not.
 * Quote messages (soon).

Connection

Сhannel integration takes no more than 2 minutes. Scan QR code, connect your
phone to WiFi and the charger, keep your WhatsApp open.



WHATSAPP BUSINESS API

Receive and respond to your WhatsApp messages via Official WhatsApp API

Functionalities

 * Name instead of phone number. Customer is able to see not only the phone
   number but also your company name.
 * Green tick next to the account's name. WhatsApp Inc will be placed.
 * Extended Company Information placed on account properties.
 * Send service messages including order status messages etc. The percentage
   point of viewing these messages accounts to 90% It is significantly
   higher than email messages can provide.
 * Instant messaging without having them delayed.
 * Unlimited amount of chats and messages in a channel.
 * Check the message read status and know if it is read or not.
 * GDPR

Connection

Text us “WhatsApp Business API” on live chat and send a brief description of the
company including the link to its website, if you wish to add WhatsApp Business
API.

TELEGRAM VIA PHONE NUMBER

Receive and respond to your Telegram messages via your Telegram account

Functionalities

 * Add your Telegram via phone number.
 * Text first via phone number.
 * Send and receive messages at a fast speed.
 * Send and receive documents, photos and audio messages.
 * Get stickers.
 * Unlimited number of chats and messages.

TELEGRAM VIA BOT

Receive and respond to your Telegram messages via bot

Functionalities

 * Greeting messages.
 * Send and receive messages at a fast speed.
 * Send and receive documents, photos, audio messages.
 * Get stickers.
 * Unlimited amount of chats and messages in a channel.

Connection

You need to create an Active Bot and past its token in order to have your
Telegram account connected.



AVITO MESSAGES

Receive and respond to your messages via Avito.

Functionalities

 * Send and receive messages at a fast speed.
 * Receive geo-tags, photos, audio messages.
 * Flexible distribution of dialogs between operators.
 * Unlimited amount of chats and messages in a channel.
 * Statistics.

Connection

To connect, just click the button and automatically log in via Avito.



VK

Receive and respond to your messages via VK

Functionalities

 * Send and receive messages at a fast speed.
 * Send and receive documents, photos, audio messages.
 * Get stickers.
 * Unlimited amount of chats and messages in a channel.

Connection

Select the VK community that you have admin access.



FACEBOOK MESSENGER

Receive and respond to your messages via Facebook

Functionalities

 * Send and receive messages at a fast speed.
 * Send and receive documents, photos, audio messages.
 * Get stickers.
 * Unlimited amount of chats and messages in a channel.

Connection

Select the Facebook group that you have admin access.



VIBER VIA BOT

Receive and respond to your messages via Viber

Functionalities

 * Greeting messages.
 * Send and receive messages at a fast speed.
 * Send and receive documents, photos, audio messages.
 * Get stickers.
 * Unlimited amount of chats and messages in a channel.

Connection

You need to create an Active Bot and past its token in order to have your Viber
account connected.



INSTAGRAM DIRECT

Receive and respond to your Instagram Direct messages via official API

Functionalities

 * Integration via official API with no risk to be banned
 * Instant messaging without having them delayed.
 * Reactions on stories
 * Sending photos, audio and video files
 * Unlimited amount of chats and messages in a channel.

Connection

Just add your account in a few clicks



INSTAGRAM COMMENTS

Receive and respond to your Instagram comments via Instagram

Functionalities

 * Instant messaging without having them delayed.
 * Unlimited amount of chats and messages in a channel.

Connection

Link your Instagram Business account to Teletype App.



SMS

Response - personalized SMS mailings with feedback

Functionalities

 * Respond to inquiries, complaints and customer questions.
 * Notify about news and offers of your company.
 * Send out individual offers.
 * Send SMS from CRM.

Connection

Try

Try


The channel is being tested by group of first users. The full release for all
users is planned for 01/10/2023.

EMAIL

Teletype App allows centralised management of email along with messengers,
simplifying communications. Integration with CRM systems allows you to automate
tasks, send notifications and maintain customer support directly from the
application interface. The ability to use templates for quick replies and
powerful search filters make working with email as efficient as possible.



Add your channels with Teletype App for free Add your channels for free


 * ADD TELEGRAM BY PHONE NUMBER
   IN LESS THAN A MINUTE
   
   We offer the easiest way to integrate your Telegram with Teletype App. All
   you have to do is enter your phone number
   and the received code.


 * WE HAVE WHATSAPP FOR YOUR FOR YOUR BUSINESS!
   
   Sign up for Teletype App and integrate the most popular messaging app in the
   world in order to sell products and offer your services. Sign up for Teletype
   App and integrate the most popular messaging app in the world in order to
   sell products and offer your services.


 * GET COMMENTS AND DIRECT MESSAGES FROM INSTAGRAM GET
   COMMENTS AND DIRECT MESSAGES FROM INSTAGRAM
   
   Add Instagram Direct and Instagram Comments to be able to receive and reply
   to customers queries via Teletype App panel. Add Instagram Direct and
   Instagram Comments to be able to receive and reply to customers queries via
   Teletype App panel.


 * PLACE
   LIVE CHAT ON YOUR WEB SITE
   
   Communicate with customers, solve problems and increase sales. Not a single
   request will remain unanswered. A simple widget will fit organically into the
   interface of your website. It is adapted for various devices, including
   Windows, Android and other OS. Communicate with customers, solve problems and
   increase sales. Not a single request will remain unanswered. A simple widget
   will fit organically into the interface of your website. It is adapted for
   various devices, including Windows, Android and other OS.


 * 800+
   
   projects added to Teletype App


 * 2500+
   
   agents use Teletype App to interact with customers.


 * 3 507 482
   
   sent via Teletype App


TELETYPE APP WORK SCHEME

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 * Чат




 * Agent
 * Agent
 * Agent
 * Agent with smartphone


ALL CUSTOMERS REQUESTS IN ONE APP!

We will customize your project and add necessary channels for free. Meanwhile,
you can focus on what is most important, namely the comunication with your
customers via preferred app.

Connect instant messengers to your website and manage correspondence with
clients in one place. All dialogues are saved for each contact. At any time, you
can view the history of messages sent from all instant messengers.

Start for free Try for free



WHY MESSAGING APPS ARE IMPORTANT FOR YOUR BUSINESS?

You loose solvent clients when messengers and chats aren't used.

Millennials and post-millennials don't like making phone calls. Only 12% of
people aged 14 to 35 would prefer to call you rather than communicate via
instant messengers.

Don't force your customers to email or call you - that's yesterday.


 * CALLS ARE OFTEN MADE AT THE WRONG TIME.
   
   A phone call always distracts from something more important. Your customers
   can respond to a message at any time convenient for them.


 * YOUR CUSTOMER IS HOLDING UP THE LINE AND LISTENING TO HOLD MUSIC.
   
   In the meantime, your competitor has already responded to 5 customer's
   requests via Teletype App.


 * USING A MESSENGER APP INSTEAD OF CALLING OR SENDING SMS CAN SAVE YOU MONEY
   
   Customer interaction via messenger apps can be less expensive or even free.


CONNECT YOUR CRM SYSTEM TO TELETYPE APP

All messengers in one program are a common communication channel that can be
easily integrated into your customer relationship management system.

Control the movement of customers through the sales funnel. Teletype App
synchronizes all leads with Bitrix24. And if you use amoCRM, you will be able to
correspond with clients directly from their card in the CRM system (all
dialogues are synchronized).


AD AS MANY AGENTS AS YOU NEED

Teletype App is an easily scalable customer communication service.

If the load has increased, add as many operators as needed. Each operator sees
customer requests from all communication channels in one window.


EFFICIENCY STATISTICS

Measure the support efficiency provided by each agent. Make unproductive
employees redundant and reward the best ones.


RECOGNIZE YOUR CUSTOMERS

Teletype App allows you to combine the functions of a messenger, an analytics
tool and a client database. It automatically fills out the client’s card: you
see his name, city, device, how he came to your site and what pages he visited,
as well as data from CRM (average receipt or number of purchases).


RESPONSE TEMPLATES

Response templates will save agent's time and help them to reply quickly and
helpfully .


NOTES ABOUT YOUR CUSTOMERS

Agents can add detailed information on each client's spending habit for seamless
client interactions across your team. This makes customers feel valued and
appreciated. 


REDUCE THE NUMBER OF CHATS MISSED BY YOUR AGENTS

Live agent gets a message notification accompanied by a sound and blinking
browser title bar.


ZERO INBOX

An agent can check the number of unread messages and unsolved customer's
problems. The agent's aim is to have zero unread messages and open chats.


CHANNELS PRIORITY

Agent is always able to see what customer's queries require an immediate
response. For example, messages sent from chat and website can be considered as
the most important. Conversely, you can respond to an email later.

Try for free


ANALYTICS AND STATISTICS

Check customer service statistics in your personal account. Determine the most
popular customer service channels, adjust your business strategy and reward the
best employers.

 * Requests
 * Channels
 * Chat on your website
 * Staff

Detailed statistics of all requests for the selected period.

The average time it takes to send an answer and solve customer's problem on all
channels.

Distribution of requests by day of the week and time of dayк

Statistics on incoming messages from each channel. Average first response time
and resolution time on each channel. The number of answered and missed messages
Clicks statistics on all messengers added to your live chat.
Detailed statistics on each agent's performance
can showcase the time spent, the amount of finished and unanswered chats, the
average response rate and their char rating.
Get started with Teletype App for free Try for free


INTEGRATE TELETYPE APP WITH YOUR PREFERRED APPS AND CRM SYSTEMS

 *  * 
    * 
   
   
   CONNECT YOUR CRM SYSTEM TO TELETYPE APP
   
   All messengers in one program Teletype App is a common communication channel
   that can be easily integrated into your customer relationship management
   system.
   Teletype App allows you to integrate WhatsApp, Telegram and other messengers
   and social networks with Bitrix24, amoCRM, SberCRM or any other CRM via API.
   
   
 *  * 
   
   
   USE CROSS-CUTTING ANALYTICS
   
   Teletype App is not just an aggregator of messages from social networks and
   instant messengers, combining various communication channels. This is a
   powerful tool for data collection, analytics and decision-making for
   managers.
   
   Find out the ROI of all communication channels with clients. Assess the
   profitability or unprofitability of advertising channels. Identify and reduce
   channels that are not generating revenue.
   
   
 *  * 
   
   
   CHOOSE AN INTEGRATION
   WITH OUR API
   
   We offer an easy-to-use API for integrations with your systems. API allows to
   receive and send messages via all channels, find customer by their phone
   number and even integrate their avatars from the messenger profile.
   
   Have not found required features? Contact our support team and we will do our
   best to help you.
   
   API documentation
   


MORE REASONS TO GET STARTED WITH TELETYPE APP


 * REDUCE THE COSTS FOR CALLS AND SMS
   
   Communication with customers via social networks and messenger apps is free
   in contrast to calls and SMS. Make the choice to communication via free
   messenger apps instead of phone calls and SMS


 * USE AUTOMATIC MESSAGES
   
   Send automatic messages which take customers behavior into account. For
   example, you can help your customers to complete their purchase by providing
   help via live chat on the web site.


 * INCREASE THE EFFICIENCY OF YOUR AGENTS
   
   One agent is able to take only one call. Teletype App lets each one of your
   agents to respond to 5 chats at the same time.


 * ATTRACT GENERATION Y CUSTOMERS
   
   It's the most frequently targeted audience which "lives" on the Internet.
   According to Markswebb Rank & Report purchases made by these customers
   represent 53% of all online sales.


 * BE AWARE OF ALL CHATS
   
   Telegram notifications let you get all customer messages and answers provided
   by your agents. In the case of any conflict, you will get the full view of
   this situation. You won't miss a message even if it was deleted.


 * PROTECT YOUR CUSTOMER BASE
   
   Teletype App allows you to hide customer's contact without detriment to your
   agent performance. If your employee leaves to join a competitor, they won't
   be able to get
   your customer base.


YOU'RE IN GOOD COMPANY

More than 800 projects are already registered on Teletype App. Our clients
appreciate it as an effective customer communication tool.

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CONVERT YOUR WEBSITE VISITORS
INTO CUSTOMERS

 * 3-day free trial of all features!
   
 * We will customize your project and channels for free.

Start for free Try for free



PRODUCTS

 * Chat panel
 * Live chat
 * Teletype App for WhatsApp
 * Teletype App for Viber
 * Teletype App for Telegram
 * Teletype App for Telegram-bot
 * Teletype App for Instagram-Direct
 * Teletype App for Instagram-Comments
 * Teletype App for VK-community
 * Teletype App for VK personal page
 * Teletype App for Avito
 * Teletype App for Facebook
 * Plans
 * Business card maker


CONTACT US

 * Telegram
 * WhatsApp
 * hello@teletype.app
 * +7 (495) 156-07-05


INFORMATION

 * Blog
 * Enterprise
 * Help Centre
 * API documentation
 * Affiliate Program
 * Changelog

English
 * Русский

© 2024 Teletype App Ltd.

Privacy Policy Terms of Use Payment Agreement License agreement

* Компания Meta Platforms Inc. признана экстремистской организацией, и ее
деятельность запрещена на территории РФ. WhatsApp, Facebook и Instagram являются
ее продуктами. Реализация Facebook и Instagram на территории РФ запрещена.
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