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Blog   /   Stop Yahoo! Mail from Rendering Your Media Queries
Email Development July 28, 2011


STOP YAHOO! MAIL FROM RENDERING YOUR MEDIA QUERIES

34

--------------------------------------------------------------------------------

UPDATE: As of March 2015, Yahoo! Mail has remedied this issue with media query
rendering. Read more at Yahoo! Mail Now Supports Media Queries.

In April 2011, Campaign Monitor published this article which identifies an issue
in the way Yahoo! Mail handles media queries. With the help of Brian Sisolak
@bsisolak at Trilogy Interactive, we’ve identified a few more issues with regard
to the way Yahoo! Mail handles media query styles intended for mobile devices
only. To make a long story short, each version of Yahoo! ignores your media
query declaration along with all of its conditional statements. It then renders
each of the styles as if they are outside of the media query to begin with. On
top of that, it gets confused with your first declaration which is therefore
ignored. So for example, this:

<style>
 @media only screen and (max-device-width: 480px) {
   #smallScreen {width:100px; padding:2px;}
   .desktop {width:500px; padding:10px;}
 }
</style>

Will get converted to this:

<style>
 _filtered #yiv1449593645 {padding:2px;} 
 #yiv1449593645 .yiv1449593645desktop {width:500px;padding:10px;} 
 #yiv1449593645
</style>

As you can see, Yahoo! converts each of your style names into a name that is
unique to your email. They do this in order to keep your styles separate from
the ones they use in their interface. So later in the document, it also converts
your HTML:

<div class="desktop">Text</div>

Is converted to:

<div class=" yiv1449593645desktop ">Text</div>

Although Yahoo! has really good intentions, I think the problem is occurring
because their parsing tool does not take into account media queries and the way
they are formatted.




SO WHAT’S THE FIX?

Campaign Monitor came up with a sneaky solution to use attribute selectors since
they are not supported either.  That way your media query and the styles within
will not get picked up by Yahoo!

To give an example, if I convert my original query from above, it would look
like this:

<style>
 @media only screen and (max-device-width: 480px) {
   *[id=smallScreen] {width:100px; padding:2px;}
   *[class=desktop] {width:500px; padding:10px;}
 }
</style>

Another option is to use attribute selectors a little differently wherein you
add a “*[class]” before all class declarations and “*[id]” before ID’s like
this:

<style>
 @media only screen and (max-device-width: 480px) {
   *[id]#smallScreen {width:100px; padding:2px;}
   *[class].desktop {width:500px; padding:10px;}
 }
</style>

The bugger about using the examples above is that each element controlled within
your media query must contain an HTML attribute (id, class, style, etc).
Unfortunatly, universal, type and decendent selectors are out of the question.

So here’s one more creative tactic that gives you access to additional selector
types:

<style>
   @media only screen and (max-device-width: 480px) {
      body[yahoo] p {color:#00C}
      body[yahoo] .foo {color:#C03}
      body[yahoo] .bar {color:#C03}
    }
 </style>
...
<body yahoo="fix">
    <p>test</p>
   <p class="foo">test</p>
   <div class="bar">test</div>
</body>

In this example, I am making up a “yahoo” attribute and placing it in the body
tag.  I could have left out the value “fix” but this will help me remember what
it’s for later on.  Then I am placing “body[yahoo] ” before each declaration
which now allows me to access universal selectors.

Each of the recommendations above will work in both Yahoo! Classic and Yahoo!
Mail.

 * 
 * 
 * 
 * 



AUTHOR: EMAIL ON ACID

The Email on Acid blog is on a mission to share email best practices, industry
news, and solutions to most annoying email client bugs. Plus, we like to have a
little fun along the way. Learn how to join the party and contribute to our
blog.

AUTHOR: EMAIL ON ACID

The Email on Acid blog is on a mission to share email best practices, industry
news, and solutions to most annoying email client bugs. Plus, we like to have a
little fun along the way. Learn how to join the party and contribute to our
blog.


34 THOUGHTS ON “STOP YAHOO! MAIL FROM RENDERING YOUR MEDIA QUERIES”

 1.  James says:
     August 18, 2011 at 9:57 pm
     
     I’m a little confused. Doesn’t the new Yahoo! Mail mean that this
     workaround isn’t needed anymore?

     
 2.  Michelle Klann says:
     August 18, 2011 at 11:19 pm
     
     Hey James, yeah it’s confusing sorry.
     
     Yahoo Beta has now officially become Yahoo Mail. Yahoo New has been
     discontinued and Yahoo Classic is difficult to get to. So this fix is still
     required for Yahoo Mail and Yahoo Classic.

     
 3.  Cellarmasters eCommerce Team says:
     September 6, 2011 at 4:51 pm
     
     Hi I was wondering if you can help solve my problem? I have successfully
     applied your solution to the HTML except that my 600px wide images are
     still being scaled to 300px in Yahoo, or being hidden. Are you able to help
     me understand why? Here’s a snippet of my code:
     
     <style type=”text/css”>
     @media only screen and (max-device-width: 480px) {
     #table {width:300px !important;}
     #cell {width:300px !important;}
     #hide {display:none !important;}
     #emailHeader {width:300px !important; height:40px !important;}
     #borderTop {width:300px !important; height:5px !important; display:none
     !important;}
     #borderBottom {width:300px !important; height:5px !important; display:none
     !important;}
     body[yahoo] #table {width:300px !important;}
     body[yahoo] #cell {width:300px !important;}
     body[yahoo] #borderTop {display:block !important;}
     body[yahoo] #borderBottom {display:block !important;}
     }
     </style>

     
 4.  Michelle Klann says:
     September 6, 2011 at 10:15 pm
     
     Cellarmasters,
     
     Did you add the yahoo=”fix” attribute to your body tag?
     
     For example:
     <body yahoo=”fix”>
     
     There is no need to duplicate your styles above (#table and #cell). You
     must use the body[yahoo] before every declaration in your media query –
     this is to ensure Yahoo does not render your mobile version:
     
     <style type=”text/css”>
     @media only screen and (max-device-width: 480px) {
     body[yahoo] #table {width:300px !important;}
     body[yahoo] #cell {width:300px !important;}
     body[yahoo] #hide {display:none !important;}
     body[yahoo] #emailHeader {width:300px !important; height:40px !important;}
     body[yahoo] #borderTop {display:block !important; width:300px !important;
     height:5px !important;}
     body[yahoo] #borderBottom {display:block !important; width:300px
     !important; height:5px !important;}
     }
     </style>…
     <body yahoo=”fix”>…
     
     Hope this helps!

     
 5.  Cellarmasters eCommerce Team says:
     September 7, 2011 at 7:35 am
     
     Yes I have added the <body yahoo=”fix”> tag. I have tried using your
     suggested code. This fixes the Yahoo bug, but the fix then overwrites how
     it appears in Android native when using Email on Acid to preview. In
     Android native the image displays at full dimensions 600×80 pixels. So it
     seems I can please either Yahoo or Android native, but not both. Has anyone
     else experienced this issue do you know?
     
     Thanks,
     Keiron

     
 6.  Michelle Klann says:
     January 9, 2012 at 10:33 pm
     
     Keiron,
     
     We have updated our online simulation to reflect this fix, sorry for any
     confusion! I double checked and confirmed that this fix works correctly on
     both the iPhone and Android devices.
     
     Cheers,
     Miki

     
 7.  Cameron says:
     March 21, 2012 at 9:22 pm
     
     I’ve been using this workaround for a while but today I tried removing
     attribute selector fix and my email still displayed correctly in Yahoo
     Mail. Perhaps they’ve fixed this?

     
 8.  Yunait.co.uk Team says:
     July 6, 2012 at 4:56 pm
     
     Definitely not fixed as of today.

     
 9.  Dave says:
     July 24, 2012 at 3:04 am
     
     I’m not entirely sure if this covers the same issue, but we’ve noted
     recently that, using this code, the Yahoo Mail app for iPhone doesn’t
     render the 320px-wide version that we have defined. Rather, it stays at
     640px. Which wouldn’t be a big deal, as it still looks good and the amount
     of the user base with this configuration is tiny, but of course, it’s what
     the client uses, and he wants to know why the emails still aren’t
     mobile-optimized. And finding specs or API for the app has led to dead ends
     so far. Anyone else running into this?
     
     Thanks.

     
 10. littlea1ien says:
     September 21, 2012 at 2:06 am
     
     I am trying to fix a template so its fluid using all percentages for mobile
     but when i try to fix it so that it makes the main content 600px it still
     stretches the tables that are set to 100% with a max-width of 600px the
     email works in outlook gmail and mobile so far yahoo is the only mail
     system i cant seem to work

     
 11. Raphael says:
     May 27, 2013 at 4:52 pm
     
     Hi the solution seem to work but not for Mobile,
     
     what should i do for keep this :
     Before :
     
     /* HELPERS */
     .mobileHide {display:none!important;}
     .mobileWidth {width:100%!important;}
     .mobileShow {display:block!important;width:100%!important;}
     
     After :
     
     /* HELPERS */
     body[yahoo]#mobileHide {display:none!important;}
     body[yahoo]#mobileWidth {width:100%!important;}
     body[yahoo]#mobileShow {display:block!important;width:100%!important;}
     
     thanks for helping 🙂

     
 12. chintan says:
     June 13, 2013 at 1:24 pm
     
     Hi,
     i created responsive e-mailers but media quires not support in android
     device it take horizontal scroll.
     
     plz tell me how to i resolve.
     
     thanks & regards,
     Cooper

     
 13. chintan says:
     June 13, 2013 at 5:18 pm
     
     hi

     
 14. vasanth says:
     June 27, 2013 at 4:31 pm
     
     This really helped me to fix yahoo !!!! gr8 one!! Thanks a lot!

     
 15. Circoloco says:
     July 1, 2013 at 9:47 pm
     
     help! I’m having issues with Yahoo mail. It works fine even on outlook but
     Yahoo falls over and tries to use the media.
     
     <style type=”text/css”>
     body { margin: 0; padding: 0; background-color:#eeeeee; color:#777777;
     font-family:Arial, Helvetica, sans-serif; font-size:12px;
     -webkit-text-size-adjust:100%; -ms-text-size-adjust:100%; width:100%
     !important; }
     .ReadMsgBody { width: 100%; background-color: #eeeeee; }
     .ExternalClass { width: 100%; background-color: #eeeeee; }
     .ExternalClass, .ExternalClass p, .ExternalClass span, .ExternalClass font,
     .ExternalClass td, .ExternalClass div { line-height: 100%; }
     img { display: block; }
     div, p, a, li, td { -webkit-text-size-adjust:none; }
     a { color: #d1254b; text-decoration: none; }
     
     @media only screen and (max-device-width: 640px) and
     (-webkit-min-device-pixel-ratio: 1) {
     body { width: auto!important; background-color: #eeeeee; margin: 0;
     padding: 0; -webkit-font-smoothing: antialiased; }
     table { width: 100%!important;}
     table[class=table600] { width: 450px !important; }
     img[class=header_img] { width: 460px !important; height: 269px !important;
     }
     img[class=image270] { width: 430px !important; height: 313px !important; }
     
     }
     @media only screen and (max-device-width: 479px) and
     (-webkit-min-device-pixel-ratio: 1) {
     body { width: auto!important; background-color: #eeeeee; margin: 0;
     padding: 0; -webkit-font-smoothing: antialiased; }
     table { width: 100% !important; }
     table[class=table600] { width: 300px !important; }
     img[class=header_img] { width: 300px !important; height: 176px !important;
     }
     img[class=image270] { width: 260px !important; height: 189px !important; }
     </style>

     
 16. mketest says:
     October 21, 2013 at 9:56 pm
     
     It works fine, but i have one clarifications if i use this code,Android 4.0
     native client showing desktop version in my mobile. How to fix that issue?

     
 17. Jorn says:
     November 26, 2013 at 11:23 pm
     
     Hi,
     
     We use an email marketing tool that has an email editor that handles the
     content of our responsive email. The problem is that this tool interprets
     all block quotes in the email as system variables, which end up in lots of
     errors when passing all instances of ‘body[yahoo]’. And this behavior is
     probably not going to change any time soon.
     
     Could there be a way to apply this or a similar fix that doesn’t use the
     ‘[]’?
     
     I know that using the block quotes is essentially the whole point of the
     fix, but right now I am quite stuck in the fact that your hack (the only
     one I found) is not being accepted by the editor, which we cannot get out
     of the equation (expensive investment)…
     
     Last but not least: Thumbs up for your really usefull articles & posts!

     
 18. Geoff Phillips says:
     November 27, 2013 at 1:19 am
     
     Jorn,
     No, attribute selectors require the use of brackets. I don’t know of
     another way to use them. Sorry I can’t be of more help!

     
 19. Jorn says:
     November 27, 2013 at 9:48 pm
     
     Thanks Geoff, I was afraid so 🙁

     
 20. Samson says:
     December 5, 2013 at 12:31 am
     
     @Jorn: If you cannot use brackets the only other solution I can think of is
     to counter act each style in the @media-css inside another @media-css that
     you write below the mobile one.
     
     Like so:
     
     @media only screen and (max-width: 599px) {
     .wrapper { width:320px; }
     }
     
     @media only screen and (min-width: 600px) {
     .wrapper { width:600px; }
     }
     
     It is annoying and tiresome, but it does work. You probably don’t really
     need to use it within a “everything else” @media-tag but I haven’t tested
     it.

     
 21. Jorn says:
     December 5, 2013 at 3:33 pm
     
     Thanks Samson, I guess this could be a solution. I’ll give it a try and
     keep you posted!

     
 22. Nathan Mynarcik says:
     March 12, 2014 at 2:41 am
     
     Thank you so much! This saved me!!

     
 23. Daniel Norton says:
     April 29, 2014 at 9:42 pm
     
     I had a question is it possible to go around the media queries? My company
     is sending out blast through a different system and it won’t read css so
     I’m trying to do everything inline but of coarse I haven’t seen media
     queries done inline. I just need a way to make the email blasts I send out
     responsive without css or idk. I’m at a lost.

     
 24. Geoff Phillips says:
     April 29, 2014 at 9:53 pm
     
     Daniel,
     No, not as far as we know. Media queries cannot be used inline. You could
     try putting the style block inside your body tags. The only other option is
     to use “fluid design” instead, using % based widths to try and accommodate
     any screen.

     
 25. visiblemedia says:
     June 5, 2014 at 11:16 pm
     
     I’ve had this problem as well and I think I’ve found a solution that tests
     well for Yahoo email clients.
     
     Originally I was using this:
     @media only screen and (max-device-width: 480px) {
     @viewport { width: 320px; }
     @-ms-viewport { width: 320px; }
     .hide-mobi {
     display: none;
     }
     }
     with <meta name=”viewport” content=”initial-scale=1.0″> (so Blackberry
     doesn’t display a blank email, I removed width=device-width from the
     content)
     
     …Yahoo was displaying the mobile version (in my case using the class
     .hide-mobi) on the desktop instead of only recognizing it as for
     media-queries.
     
     Including the HTML tag with HTML attributes with all @media styles, yahoo
     will read it as only for mobile and ignore for desktop. This works:
     
     @media only screen and (max-device-width: 480px) {
     @viewport { width: 320px; }
     @-ms-viewport { width: 320px; }
     table[class=”hide-mobi”],
     tr[class=”hide-mobi”]
     td[class=”hide-mobi”] {
     display: none;
     }
     }
     
     In our case, our clients strip the table out of the HTML and send to their
     customers. They do not include the body tag or header, so this solution
     works without including <body yahoo=”fix”>.
     
     Cheers!

     
 26. Aniket Suryavanshi says:
     July 9, 2014 at 8:05 pm
     
     It’s a shame that this still happens in Yahoo Mail. How hard it is to
     ignore media queries?

     
 27. Peter says:
     September 29, 2014 at 7:41 pm
     
     <body yahoo=”fix”> doesnt work
     
     It only seems to work when I use:
     
     <body yahoo>

     
 28. Sam says:
     February 24, 2015 at 6:43 pm
     
     Hi,
     
     I search and find that Media Queries doesn’t work with Android Yahoo! Mail
     app unfortunately.
     
     So that breaks my html only in this app, but work anywhere else.
     The text in my “td” doesn’t take the width i want and stop at the midlle of
     the screen, it takes all the width only when i write “text-align: center”
     but isn’t what i want. I try a lot of things but nothing works.
     If someone have a solution?
     
     Thanks for reading me.

     
 29. Sam says:
     February 26, 2015 at 5:16 pm
     
     Oh i find the solution, no problems any more

     
 30. Justin Khoo says:
     March 4, 2015 at 10:34 am
     
     It looks like Yahoo! Mail has finally fixed this four year old bug! 🙂
     
     Finally no more attribute filter or body attribute hacks in media queries.
     
     In fact Yahoo! Mail is now responsive.
     
     I wrote a bit more about what I found here:
     http://freshinbox.com/blog/yahoo-mail-fixes-media-query-bug-yahoo/

     
 31. Lucre says:
     March 4, 2015 at 1:44 pm
     
     Seems this issue is now fixed.
     http://freshinbox.com/blog/yahoo-mail-fixes-media-query-bug-yahoo/?utm=email

     
 32. Yahoo says:
     March 10, 2015 at 1:20 am
     
     Hi All, Yahoo here. Just wanted to confirm that this has been fixed! The
     information that you gathered was really helpful to our engineering team.
     Thank you very much.
     
     If you need to contact Yahoo support in the future you can do so using our
     help pages. Here’s that link:
     
     https://help.yahoo.com/kb/helpcentral

     
 33. web design says:
     November 19, 2015 at 9:33 pm
     
     Hmm is anyone else experiencing problems with the pictures on this blog
     loading? I’m trying to determine if its a problem on my end or
     if it’s the blog. Any feed-back would be greatly appreciated.

     
 34. seo service says:
     November 25, 2015 at 3:54 am
     
     Aw, this was a very good post. Finding the time and actual effort to create
     a great article… but
     what can I say… I procrastinate a whole lot and never seem to get anything
     done.

     

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