www.postnl.nl Open in urlscan Pro
2a02:26f0:6c00:2a8::1040  Public Scan

Submitted URL: https://p.notificatie.postnl.nl/public/r/L4ZV_veiU28D1wmzZPGYPQ/NO+K2SYRGiSqVVX7abjMfQ/K5hEHHVjQu7DmfBjQDBAzQ/DLOWsvrn4JDHNOk5nO...
Effective URL: https://www.postnl.nl/en/customer-service/
Submission: On June 27 via api from CH — Scanned from NL

Form analysis 3 forms found in the DOM

GET /en/search

<form data-publication="9" class="new-header-search" id="search-form" action="/en/search" method="get" data-autocomplete-param-name="searchEntry" data-autocomplete-param-value="auto-suggest">
  <input class="gsa-autocomplete autocomplete" type="search" name="q" id="global-search" data-autocomplete-url="/en/search/suggest?version=5.13.0.0" data-autocomplete-param="q" data-autocomplete-host="" placeholder="Search this website"
    autocomplete="off">
  <input type="hidden" name="searchEntry" value="searchfield">
  <input type="hidden" name="boosting_label">
  <button type="submit">Find</button>
  <div class="suggestion-results small">
    <div class="gsa-suggestions"></div>
    <div class="suggestions"></div>
  </div>
</form>

GET /en/search

<form data-publication="9" class="new-header-search" id="search-form" action="/en/search" method="get" data-autocomplete-param-name="searchEntry" data-autocomplete-param-value="auto-suggest">
  <input class="gsa-autocomplete autocomplete" type="search" name="q" id="global-search" data-autocomplete-url="/en/search/suggest?version=5.13.0.0" data-autocomplete-param="q" data-autocomplete-host="" placeholder="Search this website"
    autocomplete="off">
  <input type="hidden" name="searchEntry" value="searchfield">
  <input type="hidden" name="boosting_label">
  <button type="submit">Find</button>
  <div class="suggestion-results small">
    <div class="gsa-suggestions"></div>
    <div class="suggestions"></div>
  </div>
</form>

GET /en/search?version=5.13.0.0

<form data-publication="9" class="search-form search" action="/en/search?version=5.13.0.0" method="get" data-autocomplete-param-name="searchEntry" data-autocomplete-param-value="auto-suggest">
  <h2><label for="search-query">Or try searching with a keyword</label></h2>
  <p class="form-row search">
    <span class="inputs">
      <input class="gsa-autocomplete autocomplete input" type="search" name="q" id="search-query" data-autocomplete-url="/en/search/suggest?version=5.13.0.0" data-autocomplete-param="q" placeholder="Type a keyword" autocomplete="off">
      <input type="hidden" name="searchEntry" value="searchfield">
      <input class="button" type="submit" value="Search">
    </span>
  </p>
  <div class="suggestion-results">
    <div class="gsa-suggestions"></div>
    <div class="suggestions"></div>
  </div>
</form>

Text Content

WELCOME TO POSTNL! WE USE COOKIES.

With cookies we collect information about your use of our website. Convenient,
because this enables us to:

 * Ensure that our website works properly
 * Improve our services
 * Provide you with more interesting information and personal suggestions
 * Display PostNL advertisements that suit you on other websites

What exactly do we do with your data? You can read all about it in our cookie
statement and privacy statement.



Select in "settings" the cookies you want to accept. You can also do this later,
on the cookie statement page. If you agree, you will accept all cookies.

Agree Change cookie settings

Menu

Find

 * Home
 * Menu
 * Sending
    * Sending a parcel
    * Sending a letter or card
   
    * Buy stamps
    * PostNL points

 * Receiving
    * Receiving a parcel
    * Receiving a letter or a card
    * International service alerts
   
    * Track & trace

 * Business Solutions
    * International parcel services
    * Domestic parcel solutions
    * International mail services
    * Domestic mail

 * Customer Service


 * NL
 * EN


Menu

Find

 * Home
 * Menu
 * Sending
    * Sending a parcel
    * Sending a letter or card
   
    * Buy stamps
    * PostNL points

 * Receiving
    * Receiving a parcel
    * Receiving a letter or a card
    * International service alerts
   
    * Track & trace

 * Business Solutions
    * International parcel services
    * Domestic parcel solutions
    * International mail services
    * Domestic mail

 * Customer Service


 * NL
 * EN




CUSTOMER SERVICE

How can we help you?

 * Customer service


ARE YOU MAYBE LOOKING FOR THIS?


CORONA AND OUR DELIVERIES

Deliveries of post, parcels and other shipments in these difficult times are
important for society. We will therefore continue with deliveries as long as it
is safe, taking care to do so responsibly.

Read more


WHEN CAN I EXPECT MY DELIVERY?

You can follow your parcel’s progress with track & trace (also available in the
PostNL app). Simply enter a tracking code and the recipient’s postcode.

Read more


I HAVE NOT RECEIVED MY DELIVERY YET

Visit our tracking page or open the PostNL app on your phone. Next, enter a
tracking code and the recipient’s postcode. Usually a tracking code will be
provided by the sender.

Read more


IS YOUR QUESTION ABOUT SOMETHING ELSE?

 * Status of my delivery
 * Problems and complaints
 * PostNL service points and opening hours
 * Postage rates and stamps
 * Missed delivery
 * Delivery days and times
 * International Service Alerts
 * Shipment conditions
 * Returns
 * International shipments


OR TRY SEARCHING WITH A KEYWORD




 * Mail
   * Domestic mail
   * International mail
 * Parcels
   * Domestic parcel
   * International parcel

 * Quick links
   * Track & trace
   * Find a postcode
   * Send
   * PostNL locations
 * PostNL app
   * iOS
   * Android
 * Help
   * Customer service
   * Privacy
   * Cookies
   * Terms and conditions
 * About PostNL
   * About PostNL
   * Investors
   * Press and news
   * Careers

 * © Koninklijke PostNL
 * Privacy Statement
 * Cookie Statement
 * Terms of Use
 * Terms and Conditions