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BANDAI NAMCO ENTERTAINMENT AMERICA INC.


ONLINE SERVICES PRIVACY POLICY


EFFECTIVE DATE: DECEMBER 23RD, 2021

BANDAI NAMCO Entertainment America Inc. (“BNEA”) respects the privacy of users
of its products and services and has adopted the following Online Services
Privacy Policy in furtherance of that commitment (the “Privacy Policy”).

As described below, this Privacy Policy applies to each BNEA-operated website,
forum, or other web-based service operated by BNEA, including its webstore,
where it is displayed or referenced (such as through an embedded hyperlink)
(collectively, the “Online Services”), including with respect to the data
collected from or provided by any user, or any user’s device, that accesses such
Online Services. However, data collected through certain BNEA products or
services may be subject to a different product- or service-specific privacy
policy which can be accessed through such product or service and/or at:
https://www.bandainamcoent.com/legal.

Any questions, comments, or concerns regarding this Privacy Policy or BNEA’s
privacy practices, can be sent to privacy@bandainamcoent.com.

TABLE OF CONTENTS

Q1:    Why Does BNEA Have This Privacy Policy?
Q2:    How Do BNEA’s Online Services Collect Information From Users And User
Devices?
Q3:    What Information Is Covered By This Privacy Policy?
Q4:    What Information Is NOT Covered By This Privacy Policy?
Q5:    How Does BNEA Use Information Covered By This Privacy Policy?
Q6:    Where Does BNEA Store Personal Data Covered By This Privacy Policy?
Q7:    With Whom Does BNEA Share Information Covered By This Privacy Policy?
Q8:    Do Third Parties Collect Information Through BNEA’s Online Services?
Q9:    What Security Measures Does BNEA Take To Safeguard Users’ Personal Data?
Q10:  How Can Users Update Or Change Information Provided To BNEA Or Collected
By BNEA?
Q11:  How Can Users Ask Questions, Or Send BNEA Comments About This Privacy
Policy?
Q12:  How Will Users Know If BNEA Changes This Privacy Policy?
Q13:  Does BNEA Collect Information From Or About Children?
Q14:  What Does This Privacy Policy Mean For Users That Reside In California?
Q15:  What Does This Privacy Policy Mean For Users That Reside In The European
Economic Area?

Q1:    Why Does BNEA Have This Privacy Policy?
A1:     BNEA’s mission is to inspire people around the world, to help them enjoy
their time to the fullest, and to create “more fun for everyone.” Allowing users
to have confidence in BNEA’s privacy practices is essential to BNEA’s
aspirations and success. To demonstrate BNEA’s concern for user privacy, BNEA
has developed this Privacy Policy, which tells users - in simple, plain language
- how BNEA collects, stores, uses, and discloses user data.

Q2:    How Do BNEA’s Online Services Collect Information From Users And User
Devices?
A2:     BNEA’s Online Services may collect information from users and users’
devices, as follows:

 * User Disclosure: Certain BNEA Online Services may enable, request, or require
   users to disclose certain information by:
   * Creating or logging into his or her Online Services account;
   * Purchasing and receiving shipment of goods or services through BNEA’s
     Online Services;
   * Confirming his or her age or date of birth;
   * Participating in polls, surveys, questionnaires, contests, sweepstakes, or
     other promotions offered through the Online Services; or
   * Submitting a request for customer support through the Online Services.
 * Information Received from Third Parties: BNEA may also be given access to
   certain information third parties have collected from a user or a user’s
   device, through use of such third party’s services, games, websites,
   applications, or other services. In the event BNEA is given access to such
   information, BNEA’s access to and use of such information will be subject to
   and consistent with the privacy policies of the third party responsible for
   initially collecting it. Please note: BNEA cannot prevent third party
   advertisers from obtaining information about users from publicly available
   sources (online profiles, social media, etc.)

Q3:    What Information Is Covered By This Privacy Policy?
A3:     This Privacy Policy covers all information that may be voluntarily
disclosed to, or automatically collected by BNEA, from a user or a user’s
device, through use of the Online Services, as described below:

 * Personal Data: In general, “personally-identifiable information” (or
   “Personal Data”) may include information that would reasonably allow someone
   to individually identify, locate, or contact a user, and may include a user’s
   real name, mailing address, e-mail address, phone number, and credit card
   information, among other things. Personal Data collected under this Privacy
   Policy will be collected, stored, used, and disclosed, only as set forth
   herein and in compliance with applicable laws and regulations. BNEA generally
   avoids collecting, or allowing any third party service provider to collect,
   any Personal Data from users through BNEA’s Online Services, except as
   described herein:
   * First & Last Name: Certain Online Services may require a user to provide
     his or her first and last name. When provided to BNEA, this Personal Data
     may be stored with the user’s Online Services account information and may
     be accessed and updated by such user by logging into his or her Online
     Services account. This Personal Data may be used to fulfill any of the
     purposes described in Section A5 of this Privacy Policy. BNEA will only
     share this Personal Data with the third party service providers listed in
     the Addendum displayed at the end of this Privacy Policy.
   * Email Address: Certain Online Services may require a user to provide BNEA
     with his or her email address. When provided to BNEA, this Personal Data
     may be stored with the user’s Online Services account information and may
     be updated by the user by logging into his or her Online Services account.
     This Personal Data may be used to fulfill any of the purposes described in
     Section A5 of this Privacy Policy. BNEA will only share this Personal Data
     with the third party service providers listed in the Addendum displayed at
     the end of this Privacy Policy.
   * Mailing Address: Certain Online Services may also require a user to provide
     BNEA with his or her mailing address. When provided to BNEA, this Personal
     Data may be stored with the user’s Online Services account information and
     may be updated by the user by logging into his or her Online Services
     account. This Personal Data may be used to fulfill any of the purposes
     described in Section A5 of this Privacy Policy. BNEA will only share this
     Personal Data with the third party service providers listed in the Addendum
     displayed at the end of this Privacy Policy.
   * Password, Security Questions & Answers: Certain Online Services may require
     a user to select certain security questions and provide secret answers to
     such security questions. When provided to BNEA, this Personal Data may be
     stored with the user’s Online Services account information and may be
     updated by the user by logging into his or her Online Services account.
     This Personal Data will only be used to authenticate a user’s identity
     before granting anyone access to such user’s Online Services account and
     BNEA will only share this Personal Data with the third party service
     providers listed in the Addendum displayed at the end of this Privacy
     Policy.
 * Non-Personal Data: In general, non-personally-identifiable information (or
   “Non-Personal Data”) includes information that, by itself, does not
   reasonably allow anyone to individually identify, locate, or contact a
   particular user. BNEA’s Online Services may automatically collect, or ask
   users to provide the following types of Non-Personal Data, all of which may
   be used in connection with any of the purposes described in Section A5 of
   this Privacy Policy and may be shared with third parties, including BNEA’s
   third party service providers:
   * User Activity Records:  Certain Online Services may automatically create
     records about user activities within such Online Services, such as dates of
     certain user activities within such Online Services, such as when certain
     legal terms were presented to and accepted by a user.
   * Order Number:  When a user purchases a product or products through the
     Online Services that order will be automatically assigned a unique
     alphanumeric identifier that is generated by or on behalf of  BNEA and does
     not contain any Personal Data of such user (“Order Number”). That Order
     Number is then used to reference such user’s transaction in other records
     created or maintained by BNEA and/or third party service providers to avoid
     unnecessary propagation of such user’s Personal Data into records that
     cannot easily be deleted from or modified. This Order Number may be used to
     fulfill any of the purposes described in Section A5 of this Privacy Policy
     and may be shared with any of BNEA’s third party service providers.
   * Transaction History: When a user purchases a product or products through
     the Online Services certain Online Services will automatically create
     records about a user’s transaction, such as the type of payment method,
     products and services purchased, and when the transaction occurred
     (“Transaction History”). This Transaction History may be used to fulfill
     any of the purposes described in Section A5 of this Privacy Policy and may
     be shared with any of BNEA’s third party service providers.
   * User Device Information: Certain Online Services may automatically collect
     information about the device through which a user accesses such Online
     Services, which may include: (i) the device’s operating system (e.g.,
     Windows, Mac, etc.) and version; (ii) browser type (e.g. Safari, Chrome,
     etc.) and version; (iii) network connection type; and (iv) other similar
     device information.
   * User Age or Data of Birth: Certain Online Services may allow (or, in some
     cases, require) a user to disclose his or her age or date of birth. This
     information is used by BNEA to confirm such user meets the minimum age
     requirements applicable to the Online Service such user is then attempting
     to access.
   * Region Information: Certain Online Services may ask a user to disclose, or
     may automatically detect the country, state, province or region in which
     such user’s device is located.
 * Other Categories of Data Subject to This Privacy Policy: Certain types of
   data subject to this Online Services Privacy Policy may be treated either as
   Personal Data or as Non-Personal Data depending upon the applicable law
   (generally based upon the location of the user to whom that data may relate),
   the purpose(s) for which that data was collected, or the manner in which that
   data is processed, as follows:
   * Usernames: Certain Online Services may allow a user to choose nicknames,
     character names, or usernames that will be used to identify that user to
     other users of BNEA’s Online Service(s). When provided to BNEA, such
     information may be stored with the user’s Online Services account
     information and may be updated by the user by logging into his or her
     Online Services account. However, unlike other forms of Personal Data
     collected under this Privacy Policy, BNEA collects this information from
     users for the purpose of displaying this information to other users of the
     same Online Service(s) and, in some cases, making such information
     available to the general public. Because BNEA does not treat this
     information in the same manner as “Personal Data” under this Privacy
     Policy, BNEA prohibits users from creating usernames containing the real
     name of any person or any other Personal Data. Usernames and nicknames may
     also be used in connection with any of the purposes described in Section A5
     of this Privacy Policy and shared with any of BNEA’s third party service
     providers.
   * Device/Network Identifiers: Certain Online Services may automatically
     collect device and/or network identifiers from a user’s device accessing
     such Online Services, which may include resettable identifiers (e.g., a
     user device’s IP address, etc.) and non-resettable identifiers (e.g., MAC
     Address, etc.) (collectively, “Device/Network IDs”). BNEA treats any
     Device/Network IDs collected from a user as Personal Data, to the extent
     required by applicable law. BNEA may use Device/Network IDs to fulfill any
     of the purposes described in Section A5 of this Privacy Policy. BNEA will
     only share Device/Network IDs with the third party service providers listed
     in the Addendum displayed at the end of this Privacy Policy.
   * Pseudonymous Identifiers: When a user creates a BNEA Online Services
     account that account is automatically assigned a unique alphanumeric
     identifier that is generated by BNEA and does not contain any Personal Data
     of such user (each, a “Pseudonymous ID”). That Pseudonymous ID is then used
     to reference such user’s account in other records created or maintained by
     BNEA and/or third party service providers to avoid unnecessary propagation
     of such user’s Personal Data into records that cannot easily be deleted
     from or modified. This Pseudonymous ID may be used to fulfill any of the
     purposes described in Section A5 of this Privacy Policy and may be shared
     with any of the BNEA’s third party service providers.
   * Information related to Cookies and Other Tracking Technologies:  BNEA and
     its advertising partners and partners who serve content on our Services use
     cookies or similar technologies. Information collected through the use of
     cookies and other web browser-based tracking technologies is governed by
     BNEA’s cookie policy which can be found
     at: https://bandainamcoent.com/legal/cookie-policy.
   * Personal Data Linked to Non-Personal Data & “Anonymized” Personal Data: In
     the event BNEA directly links or associates any Non-Personal Data with any
     Personal Data relating to a user (e.g., in an Online Services account or
     profile), BNEA will treat such Non-Personal Data as Personal Data.
     Conversely, any user information that BNEA collects from a user or user
     device (including Non-Personal Data that has been directly linked or
     associates with Personal Data), but is then aggregated, anonymized, or
     “hashed” in a manner that reasonably prevents any recipient from using such
     information to individually identify, locate, or contact the user to whom
     such Personal Data once related, will be treated as Non-Personal Data.

Q4:    What Information Is NOT Covered By This Privacy Policy?
A4:     The following information may be collected from a user, either by BNEA
or through use of a BNEA Online Service, but is not covered by this Privacy
Policy:

 * Payment Information Collected from a User Directly by a Third Party (And Not
   by BNEA): Certain Online Services, including BNEA’s webstore, may also
   require a user to provide his or her payment information, including first and
   last name, country, bank details, credit and/or debit card number, CVC,
   mailing address and other information to a third party payment processor (as
   listed in the Addendum to this Privacy Policy).
 * Information Collected from a User Directly by a Third Party (And Not by
   BNEA): Information collected from a user or a user device by a third party
   service provider (as listed in the Addendum to this Privacy Policy), may be
   subject to the privacy policy of such third party service provider and,
   unless permitted by such privacy policy, may not be disclosed or made
   accessible to BNEA. In the event such third party service provider’s privacy
   policy allows BNEA to access such data to, such access will be limited by and
   consistent with such privacy policy. Please note: BNEA cannot prevent a third
   party from obtaining, collecting, or storing publicly available information
   relating to users of BNEA’s Online Services or any third party products or
   services (e.g., online profiles, social media, etc.).
 * Social Media Public Profile Information: Certain Online Services may allow a
   user to link his or her BNEA Online Services account with one or more of the
   third party social media platforms described in the Addendum to this Privacy
   Policy. When a user links his or her BNEA Online Service account with a third
   party social media platform accounts, the third party social media platform
   may provide BNEA with certain Personal Data relating to such user, pursuant
   to such third party social media platform’s privacy policy listed in the
   Addendum below. Please note: Linking this information with your BNEA Online
   Services account does not allow BNEA to access other information in your
   third party social media platform account, or post or publish information
   through such third party social media platforms, on any user’s behalf.
 * Information collected by BNEA under a different privacy policy: Information
   collected through certain BNEA products or services, other than the Online
   Services, may be subject to a different product- or service-specific privacy
   policy which can be accessed through such product or service and/or at:
   https://www.bandainamcoent.com/legal.
 * Information Collected or Received by BNEA Outside of the Online Services:
   Information collected or received by BNEA, other than as described in Section
   A3 above, will not be subject to this Privacy Policy, including the
   following:
   * Information collected through certain BNEA products or services, other than
     these Online Services, may be subject to a different product- or
     service-specific privacy policy which can be accessed through such product
     or service and/or at: https://www.bandainamcoent.com/legal.
   * Information a user chooses to share in an open forum or format or in any
     other context after such user has been notified that such information will
     be made accessible to third parties (e.g., on a social media platform,
     user-generated content, etc.); and
   * Information contained in materials a user shares with BNEA for a business
     purpose, other than use of the Online Services (e.g., resumes, event
     sponsorship, business inquiries or proposals, etc.).

Q5:    How Does BNEA Use Information Covered By This Privacy Policy?
A5:     BNEA may use the information covered by this Privacy Policy to fulfill
the following purposes:

 * For the purposes described in Section A3;
 * To deliver and support the Online Services and to monitor the user’s usage of
   the Online Services;
 * To deliver closed beta, open beta, or other digital keys for BNEA products
   and services;
 * To process and deliver any BNEA products and services purchased via BNEA's
   webstore;
 * To establish and maintain a user’s Online Services account;
 * To authenticate a user’s identity when logging into his or her Online
   Services account;
 * To send notifications, such as welcome letters, purchase confirmations, and
   other similar transactional or administrative notices;
 * To personalize and enhance your Online Services and to allow BNEA to deliver
   additional content, promotional materials, and offerings that may be of
   interest to users;
 * To process and respond to customer support inquiries and to evaluate and
   authorize refunds for purchases made through an Online Service;
 * To administer contests, sweepstakes, promotions, surveys, questionnaires, and
   other online features and community events;
 * To track and validate the source of a user’s referral to a BNEA Online
   Service and/or to a product offered through such Online Service; and/or
 * For any other compatible or related purposes contemplated by this Privacy
   Policy, to the extent permitted by applicable law.

Q6:    Where Does BNEA Store Personal Data Covered By This Privacy Policy?
A6:     Personal Data covered by this Privacy Policy may be stored and
processed, for the purposes described herein, in the United States or any other
country in which BNEA or its third party service providers operate, including
through the use of cloud storage. Except as set forth herein, by using BNEA’s
Online Services, each user consents to the transfer of his or her Personal Data
and Non-Personal Data to recipients in the United States, Australia, and other
countries that may not offer the same level of privacy protection as the laws in
such user country of residence or citizenship, regardless of such user’s
location, residence, or citizenship. Please note: For users located in the
European Economic Area (or “EEA”), BNEA will obtain affirmative consent to the
terms of this Privacy Policy before collecting any Personal Data from such users
and transferring, storing, or processing such Personal Data outside of the EEA.

Q7:    With Whom Does BNEA Share Information Covered By This Privacy Policy?
A7:     Except as described herein, BNEA will not share with third parties any
Personal Data BNEA collects from a user under this Privacy Policy, including for
such third party’s own direct marketing purposes, unless a user affirmatively
consents to such use. However, BNEA may share with third parties any
Non-Personal Data collected from such user, as permitted by the terms of this
Privacy Policy. BNEA may disclose user information (which may include Personal
Data, in some cases), to the following types of third parties, for the following
purposes:

 * Third Party Service Providers: Third party service providers engaged by BNEA
   to perform services on BNEA’s behalf, such as contest or sweepstakes
   administration or fulfillment, surveys, payment processing, advertising
   campaign optimization, network operations, customer support, and data
   management. These third party service providers are required to maintain the
   confidentiality of any Personal Data disclosed to them and are prohibited
   from disclosing or using such Personal Data other than to perform specific
   task(s) for which they have been engaged by BNEA.
 * BNEA-Affiliated Companies: BNEA’s subsidiaries, parent company, or other
   affiliated entities. BNEA may share information with these affiliated
   entities to identify and better understand the needs and interests of BNEA’s
   consumers, throughout the world, to improve BNEA’s products based such needs
   and interests, and market BNEA’s products and services using local resources,
   tailored to such needs and interests.
 * A Successor or Acquiring Third Party: If BNEA is bought or acquired by a
   third party (either fully or partially), merged with a third party,
   experiences a reorganization, bankruptcy, or other similar event, or in the
   event BNEA conveys to a third party its right to offer or perform a
   particular Online Service, information collected by BNEA under this Privacy
   Policy may be shared with such third party, subject to the notification
   procedures set forth in Section A12, below.
 * A Court, Government Agency, or Litigant: Only as permitted or required by
   law, or when BNEA believes in good faith that it is necessary: (i) to protect
   the safety or security of BNEA, its BNEA-Affiliated Companies, employees,
   contractors, users, or the property of any of the foregoing; or (ii) to
   enforce BNEA’s end user license agreement, terms of service, or its community
   event rules.

Q8:    Do Third Parties Collect Information Through BNEA’s Online Services?
A8:     BNEA may, from time to time, give certain third party service providers
limited, but direct, access to a user or a user’s device through certain BNEA
Online Services, which may enable them to interact with and collect information
from such user through such user’s interaction with such third party’s services.
These third party service providers and their applicable privacy policies are
set forth in the Addendum to this Privacy Policy.

Q9:    What Security Measures Does BNEA Take To Safeguard Users’ Personal Data?
A9:     The security of user Personal Data is important to BNEA. BNEA generally
follows accepted standards to protect the Personal Data collected from users of
its Online Services, both during transmission and after it is received. In
addition, BNEA endeavors to ensure that user Personal Data is stored only for as
long as necessary to fulfill the purpose(s) for which such information was
collected, as described herein, and is deleted from BNEA’s records, once such
purpose(s) have been fulfilled.

Q10:  How Can Users Update Or Change Personal Data Provided To BNEA Or Collected
By BNEA?
A10:   Upon request BNEA will provide you with information about whether we hold
any of your Personal Data. Users of Online Services that enable account creation
can access, update, or request deletion of certain Personal Data they’ve shared
with BNEA by logging into such user account (for example, these areas may be
labeled as “My Account,” “Edit Profile,” “Settings,” or other similar names).
With certain Online Services, BNEA may also offer each user the ability to
access certain Non-Personal Data associated with his or her user account. Users
of Online Services that do not enable account creation, do not provide access to
Non-Personal Data associated with user accounts, can access or update certain
Personal Data by emailing BNEA at: privacy@bandainamcoent.com. BNEA will respond
to all requests received within a reasonable timeframe.

Q11:  How Can Users Ask Questions, Or Send BNEA Comments About This Privacy
Policy?
A11:   If users have questions or wish to send BNEA comments about this Privacy
Policy, please e-mail or contact BNEA at:

BANDAI NAMCO Entertainment America Inc.
Attn.: Data Privacy Team
23 Odyssey
Irvine, CA 92618
(408) 235-2000
privacy@bandainamcoent.com

(*Temp. Mailing Address* 1600 Wyatt Drive, Suite 8-9, Santa Clara, CA 95054)

Any information a user provides to the above e-mail and postal mail addresses
will not be used for direct marketing purposes, unless expressly requested by
such user.

Q12:  How Will Users Know If BNEA Changes This Privacy Policy?
A12:   BNEA may amend this Privacy Policy at any time. If BNEA makes any
material changes in how BNEA collects, uses, or shares Personal Data, BNEA will
prominently post notice of the changes within the applicable Online Services or
contact users by email (at the email address, if any, associated with such
users’ Online Service accounts) prior to the change becoming effective. Any
material changes to this Privacy Policy will be effective 30 days after BNEA’s
posting of such changes within the Online Services or 14 days after advance
notice, if sent by email. Please note: It is each user’s responsibility to keep
his or her BNEA account information (including his or her email address) current
and accurate, and to notify BNEA if such email account ever changes or is
terminated. BNEA assumes no responsibility for misdirected messages (i.e.,
messages sent to an unmonitored or deactivated email account). Misdirected
messages could reveal user’s Personal Data about to unintended third parties.

Q13:  Does BNEA Collect Information From Or About Children?
A13:   In order to comply with laws protecting children’s online privacy, BNEA
does not knowingly collect Personal Data from children under 13, anywhere, and
does not collect information from children 16, within the EEA. BNEA takes
children’s privacy seriously, and encourages parents to play an active role in
their child’s online experience at all times. Children under age 13 (or under
16, in the EEA) should not use BNEA’s Online Services at any time. In the event
BNEA learns that it has inadvertently collected Personal Data from a child under
the age of 13 (or under 16, in the EEA), BNEA will take reasonable steps to
promptly erase such information from BNEA’s records.

Q14:  What Does This Privacy Policy Mean For Users That Reside In California?
A14:  

California Business and Professions Code Section 22581: Users of BNEA’s Online
Services that reside in California may have the right to request and receive
certain information about BNEA’s disclosure of such user’s Personal Data to
third parties for their direct marketing purposes, and the right to exercise
choices with respect to such disclosures. California Business and Professions
Code Section 22581 permits registered users of BNEA’s Online Services that are
under age eighteen (18) and reside in California, to request removal of content
or information they have publicly posted through such Online Services. To make
such a request, please send an email with a detailed description of the specific
content or information to caprivacy@bandainamcoent.com. Please note: A request
does not ensure complete or comprehensive removal of the content or information
such users have posted and that there may be circumstances in which the law does
not require or allow removal, even if properly requested.

California Consumer Privacy Act of 2018 (“CCPA”): Pursuant to the CCPA, BNEA is
providing the following details regarding the categories of Personal Data that
we collect, use, and disclose about California consumers as the term is defined
in Cal. Civ. Code § 1798.140(g) (“California Residents”) who use BNEA’s Online
Services. This section does not apply to BNEA’s job applicants, employees,
contractors, owners, directors, or officers where the Personal Data BNEA
collects about those individuals relates to their current, former, or potential
role with us.

Categories of Personal Data Collected under the CCPA: BNEA collects, and has
collected within the preceding twelve (12) months, the following categories of
Personal Data as listed in the CCPA:

 * Identifiers, such as name, contact information, IP address, and other online
   identifiers;
 * Personal information, as defined in the California customer records law, such
   as name and contact information;
 * Characteristics of protected classifications under California or federal law,
   such as age.
 * Internet or network activity information, such as browsing history and
   interactions with the Online Services;
 * Geolocation data, such as approximate location derived from IP address; and
 * Inferences drawn from any of the Personal Information listed above to create
   a profile about, for example, an individual’s preferences, behavior, or
   characteristics.

Use of Personal Data under the CCPA: BNEA only uses Personal Data for the
purposes described in Section A5 of this Privacy Policy.

BNEA has not “sold” Personal Data for purposes of the CCPA.

Disclosure of Personal Information under the CCPA: BNEA shares Personal Data
with the third parties described in Section A7 of this Privacy Policy.
Furthermore, BNEA may, from time to time, give certain third party service
providers direct access to a user or a user’s device as described in Section A8
and in the Addendum to this Privacy Policy.

Individual Rights and Requests under the CCPA: Users of BNEA’s Online Services
who are California Residents may request that BNEA:

 * Disclose the following information covering the twelve (12) months preceding
   the request:
   * The categories of Personal Data we collected about the user and the
     categories of sources from which we collected such Personal Data;
   * The specific pieces of Personal Data we collected about the user;
   * The business or commercial purpose for collecting Personal Data about the
     user; and
   * The categories of Personal Data about the User that we otherwise shared or
     disclosed, and the categories of third parties with whom we shared or to
     whom we disclosed such Personal Data (if applicable).
 * Delete Personal Data we collected from the user.

Each user may make a request for the disclosures or deletion described above,
by: (i) following the steps described in A10 of this Privacy Policy; (ii)
sending an email with detailed description of the request to
caprivacy@bandainamcoent.com; (iii)  submitting a ticket here; or (iv)
contacting BNEA at 1-888-956-2626.

For the aforementioned requests, each user must clearly indicate that this is a
request pursuant to their rights as a California Resident by: (i) typing “Your
California Privacy Rights” in the subject line, if the request is made via email
or by other electronic means, or (ii) if making the request by other means,
following BNEA’s verbal or written instructions. We will respond to your request
consistent with applicable law.

BNEA may need additional information to verify a user’s identity, in which case,
BNEA will contact the user to request for that information. Users may also
designate an authorized agent to make the aforementioned requests, in which
case, BNEA will contact the authorized agent for additional information.

Users of BNEA’s Online Services who are California Residents have the right to
be free from unlawful discrimination for exercising their rights under the CCPA.

Q15:  What does this Privacy Policy mean for users that reside in the European
Economic Area?

Data Subject Rights & Complaints: Each user of BNEA’s Online Services that
resides in the EEA (each, an “EEA User”) has the right to access, correct,
request deletion of, or opt out from automated processing of Personal Data
collected by BNEA from such user under this Privacy Policy either by: (i)
following the steps described in Section A10 of this Privacy Policy; or (ii)
contacting BNEA using the information described in Section A11. Each EEA User
also has the right to lodge complaints regarding this Privacy Policy, BNEA’s
practices relating to processing of Personal Data hereunder, or his or her
ability to exercise his or her Personal Data-related rights by lodging a
complaint with a relevant supervisory authority. BNEA will respond to any such
complaints within forty-five (45) days. In the event that BNEA fails to respond
or its response is insufficient or does not address the concern, BNEA has
registered with JAMS to provide independent third party dispute resolution at no
cost to the complaining user. To contact JAMS and/or learn more about the
company’s dispute resolution services, including instructions for submitting a
complaint, please visit: https://www.jamsadr.com/eu-us-privacy-shield. In the
absence of resolution by BNEA and JAMS, subject to certain conditions,
complaining users may also seek to engage in binding arbitration through the
Privacy Shield Panel by
visiting: https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint. 

Description of Legal Basis & Mandatory Nature of Data Collection: BNEA’s legal
basis for collecting and processing Personal Data from EEA Users under this
Privacy Policy is each EEA User’s explicit consent to such collection and
processing. However, certain Personal Data BNEA collects from EEA Users under
this Privacy Policy may be necessary for BNEA’s performance of obligations under
an applicable contract with such EEA User (e.g., BNEA’s terms of service or end
user license agreement for such Online Services). In the event an EEA User
exercises his or her rights to delete, modify, or opt out from BNEA’s automated
processing of such Personal Data, BNEA will honor such rights, but may be
required to terminate such contract and/or prevent such EAA User from accessing
such Online Services without re-authorizing BNEA to process such Personal Data.
In addition, certain third party service providers supporting the Online
Services may be required by law to collect certain information from users,
subject to such third party’s privacy policies (e.g., identity verification
information collected for payment processing purposes, etc.). Notwithstanding an
EEA User’s request to exercise his or her rights in or to such information, such
third party service provider may be required by law to retain such information
for a minimum period.

Automated Decision Making & Third Party Recipients of Data: BNEA may use
Personal Data collected from EEA Users under this Privacy Policy for the
purposes described in Section A5, some of which involve automated decision
making. The types of third parties that may receive Personal Data collected by
BNEA from EEA Users under this Privacy Policy are set forth in Section A7.

Cross Border Transfers & Data Retention Period: Information collected by BNEA
from EEA Users under this Privacy Policy may be transferred outside the EEA as
set forth in Section A6. The appropriate and suitable safeguards for affecting
such transfer and processing outside the EEA are generally described in Section
A9. A copy of documents describing such policies in greater detail may be
obtained by contacting BNEA’s data protection officer as described below, in
this Section. Unless otherwise required by applicable law, Personal Data
collected by BNEA from EEA Users under this Privacy Policy will be securely
deleted upon the earlier occurrence of either: (i) BNEA’s processing of a
deletion request (or opt-out request, if such Personal Data must be deleted to
fulfill such request) from the EEA User that is the subject of such Personal
Data; (ii) one (1) year from BNEA’s worldwide permanent termination of the
particular Online Service through which such Personal Data was collected; or
(iii) five (5) years from the last date when the EEA User accessed the Online
Services through which such Personal Data was collected.

EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield

BNEA complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S.
Privacy Shield Frameworks (“Privacy Shield”) as set forth by the U.S. Department
of Commerce regarding the collection, use, and retention of personal information
transferred from the European Union, the United Kingdom, and Switzerland to the
United States in reliance on Privacy Shield. BNEA has certified to the
Department of Commerce that it adheres to the Privacy Shield Principles with
respect to such information. If there is any conflict between the terms in this
Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles
shall govern. To learn more about the Privacy Shield program, and to view our
certification, please visit https://www.privacyshield.gov/.

BNEA is responsible for the processing of Personal Data it receives, under each
Privacy Shield Framework, and subsequently transfers to a third party acting as
an agent on its behalf. BNEA complies with the Privacy Shield Principles for all
onward transfers of personal data from the EU and Switzerland, including the
onward transfer liability provisions.

With respect to Personal Data received or transferred pursuant to the Privacy
Shield Frameworks, BNEA is subject to the regulatory enforcement powers of the
U.S. Federal Trade Commission. In certain situations, BNEA may be required to
disclose Personal Data in response to lawful requests by public authorities,
including to meet national security or law enforcement requirements.

Contact Information: The “data controller” and “data protection officer” for the
information collected by BNEA under this Privacy Policy is:

Data Controller:               BANDAI NAMCO Entertainment America Inc.
                                          23 Odyssey
                                          Irvine, CA 92618
                                          (408) 235-2000
                                          privacy@bandainamcoent.com

(*Temp. Mailing Address* 1600 Wyatt Drive, Suite 8-9, Santa Clara, CA 95054)

Data Protection Officer: The Data Protection Officer can be contacted at
privacy@bandainamcoent.com

Our data protection representative within the EEA is:
BANDAI NAMCO Europe S.A.S
15 Rue Felix Mangini, CS90618
69009 Lyon Cedex 09, France
 

ADDENDUM

Third Party Service Providers accessing Personal Data, Device IDs, and/or
Network IDs under the above Privacy Policy:

 * First & Last Name: Technicolor Home Entertainment Service, Inc., Marden-Kane,
   Inc., ZenDesk, Inc., Campaign Monitor Pty Ltd., Avalara, Inc., BigCommerce,
   Inc., and Klaviyo, Inc.
 * Email Address: Technicolor Home Entertainment Service, Inc., Marden-Kane,
   Inc., ZenDesk, Inc., Campaign Monitor Pty Ltd., BigCommerce, Inc., and
   Klaviyo, Inc.
 * Mailing Address: Technicolor Home Entertainment Service, Inc., Marden-Kane,
   Inc., Campaign Monitor Pty Ltd., Avalara, Inc. BigCommerce, Inc., and
   Klaviyo, Inc.
 * Device/Network ID: Marden-Kane, Inc., ZenDesk, Inc., Campaign Monitor Pty
   Ltd., BigCommerce, Inc., and Klaviyo, Inc.
 * Password, Security Questions & Answers: BigCommerce, Inc.

Third Party Service Providers collecting information, subject to such Third
Party Service Provider’s own privacy policy:

 * Facebook, Inc.: https://www.facebook.com/about/privacy/update 
 * Twitch Interactive, Inc.: https://www.twitch.tv/p/legal/privacy-policy/ 
 * Google LLC and its
   affiliates: https://www.google.com/intl/en/policies/privacy/ 
 * Adyen N.V. and its
   affiliates: https://www.adyen.com/policies-and-disclaimer/privacy-policy 

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