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WHATFIX

Whatfix
 * Product
   
   Product
   
   Whatfix DAP
   Analyze, Build and Deliver experiences to application users and drive
   adoption with the Whatfix Digital Adoption Platform.
   Capabilities
   Personalization
   Omnichannel Adoption
   Automation
   Integrations
   Analyze
   Behavioral Analytics
   Identify key user behaviours within an application
   Guidance Analytics
   Track usage of Widgets and Help content
   User Feedback
   Obtain user feedback on Help content in real time
   Build
   Content Creation
   Easily create and publish content in engaging formats
   Content Aggregation
   Make content from all enterprise systems accessible
   Content Management
   Seamlessly manage content in clearly defined stages
   Deliver
   Guidance & Training
   Offer step-by-step guidance and train users in real time
   Ondemand Support
   Offer contextual support at the moment of need
   In-app messaging
   Make announcements, conduct surveys and communicate change
   Core
   Web
   Desktop
   Mobile
   OEM
   Enterprise
 * Solutions
   
   Solutions
   
   By Use Case
   Digital Transformation
   Adopt new technology without a dip in productivity
   Change Management
   Manage enterprise change with efficiency
   Remote Training
   Train remote team members with in-app learning
   User Adoption
   Increase user adoption of your enterprise software
    
   Employee Onboarding
   Onboard new hires faster with in-app training
   Performance Support
   Improve employee productivity with self-service support
   User Onboarding
   Onboard new users faster with personalized walkthroughs
   By Platform Vendor
   Salesforce
   SAP
   Oracle
   Microsoft
   Workday
   By Application Category
   CRM
   HCM
   P&C Insurance
   CLM
   Meeting Solutions
   By Role
   Learning & Training Professionals
   Digital Transformation & Change Management Experts
   Product Managers
   Sales Professionals
   HR Professionals
 * Customers
 * Pricing
 * Resources
   
   Resources
   
   Resources
   Resource Library
   Explore intriguing customer success stories, videos, webinars and podcasts.
   Blog
   Learn more about driving digital adoption for your organization.
   Quick Links
   Customer Stories
   Webinars
   Podcasts
   Analyst Reports
   eBooks
   Whitepapers
   Videos
   Services
   Center of Excellence
   Whatfix University
   Support
   Whatfix Support
   FAQs
 * Company
   
   Company
   
   Company
   About Us
   Careers
   Partners
   Events
   Newsroom
   Financials



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SCALABLE SUCCESS WITH SOFTWARE


WHATFIX REMOVES THE BARRIERS BETWEEN YOUR USERS AND TRUE PRODUCTIVITY ACROSS ALL
SOFTWARE. OUR DIGITAL ADOPTION PLATFORM (DAP) ANALYZES AND AUTOMATES PROCESSES,
PROVIDING STEP-BY-STEP GUIDANCE WITHIN EACH APPLICATION.

Get a Demo Start Your Free Trial




Know How in No Time

Supporting your organization’s employees and customers happens easily with
Whatfix. Our intuitive platform delivers higher software engagement through
customized nudges, helping you achieve better, faster results across all of your
most important digital initiatives.

 

 

Employee-focused Benefits

Prime your organization for seamless adoption on new and existing software.

Accelerate Employee Onboarding
Drive successful onboarding programs using real-time nudges towards best
practices.

Boost Employee Productivity
Experience a 125% productivity increase through in-app guidance and automation.

Empower Software Users
Augment traditional training programs by learning while doing within the each
unique application.

Learn More

Customer-focused Benefits

Expedite your customers’ understanding and proficiency with the software they
use every day.

Boost User Adoption
Multiply your power user base by highlighting and training on key application
features.

Increase Engagement and Loyalty
Expand your customers’ ability to get the help they need within your
application.

Reduce Overhead Costs
Experience a 45% reduction in support tickets through prompted user self-service
solutions.

Learn More

By The Numbers

The Whatfix Difference

1.25x
Increase in employee productivity
-45%
Reduction on support queries

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-84%
Reduction in training content creation costs

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-65%
Reduction in go-to-launch enterprise applications

--------------------------------------------------------------------------------

3x
Faster time to proficiency for a new employees
-30%
Reduction in knowledge discovery time

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Product Features

Turn Every User Into a Power User

The Whatfix Digital Adoption Platform (DAP) adapts to the way your team needs
it, providing helpful information and nudges within each application. These
personalized, contextual experiences are designed to increase proficiency and
productivity across all of your integrated software.

Flows Self-help Task lists Pop-ups Beacons
Flows Self-help Task lists Pop-ups Beacons

Flows

Tailor experiences to specific user segments, and improve them as you learn more
about their needs.



Self Help

Knowledge bases are built directly into the in-app experience, putting each user
in charge of their own development.



Task Lists

Create effective roadmaps to progress by application experts in your own
organization, and monitor their efficiency in real time.



Pop-ups

Conduct interactive surveys, send friendly reminders, even make
organization-wide announcements in a few simple steps.



Beacons

Communicate feature updates and process changes to every user with ease,
improving speed to productivity across all applications.



 

View Customer Stories

Whatfix Helps Organizations Thrive

Testimonial
“From the beginning, the Whatfix team has been responsive and easy to work with,
Resource savings worth about $950,000 can be used now for profit-generating
activities from the couple of different deployments that we have done with
Whatfix. We also have had a significant reduction in the number of support calls
and an increase in employee productivity and user satisfaction.”
Amy Boldt
Learning Leader

Testimonial
"For employees, Whatfix is a part of Salesforce now. They expect to find in-app
training and answers. If it wasn't for Whatfix, there'd be very confused people
on my sales team."
Adam Shapiro
Business Analyst

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Resources

Get started with our How-to Guides & Webinars

Webinars
Repackaging the Change Experience
Case Studies
Whatfix Utilized Our Digital Adoption Platform to Innovate Remote Onboarding and
Engagement
Case Studies
Riversand Customized Onboarding to Educate Users Worldwide with Whatfix
Case Studies
The Select Group Facilitated HCM Software Training With Whatfix

Ready to experience Whatfix for yourself? Go for it.

Start Your Free Trial

Empowering Individuals and Organizations Through Digital Adoption

Explore
Why Whatfix
Pricing
Request a demo
Use Cases
Digital Transformation
Change Management
Performance Support
User Adoption
Remote Training
NEW TO DIGITAL ADOPTION?
What is Digital Adoption
Digital Adoption Solutions
What is a Digital Adoption Platform
What is Digital Transformation
Change Management
Product Tour
Guided Tours
Digital Workplace
Interactive Walkthroughs
Performance Support
Learning & Development Strategy
Support
Whatfix Support
FAQs
Resources
Resource Library
Blog
Whatfix University
Company
About Us
Customers
Partners
Careers
Newsroom
Terms
Privacy
Follow
Twitter
Facebook
LinkedIn
Explore
Why Whatfix
Pricing
Request a demo
Use Cases
Digital Transformation
Change Management
Performance Support
User Adoption
Remote Training
NEW TO DIGITAL ADOPTION?
What is Digital Adoption
Digital Adoption Solutions
What is a Digital Adoption Platform
What is Digital Transformation
Change Management
Product Tour
Guided Tours
Digital Workplace
Interactive Walkthroughs
Performance Support
Learning & Development Strategy
Support
Whatfix Support
FAQs
Resources
Resource Library
Blog
Whatfix University
Company
About Us
Customers
Partners
Careers
Newsroom
Terms
Privacy
Follow

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