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AgendaRegister →


July 29 - August 2


Discover how industry giants are tackling today’s biggest talent acquisition,
growth, and retention challenges with intelligence, automation, and experience
during this exclusive 5-day experience — broadcasting globally from Phenom
Studios.

Register now →
July 29 - August 2

Discover how industry giants are tackling today’s biggest talent acquisition,
growth, and retention challenges with intelligence, automation, and experience
during this exclusive 5-day experience — broadcasting globally from Phenom
Studios.

Register now →
Featuring Speakers from


Delivering phenomenal talent experiences — one industry at a time
Big talent problems require more than a big talent solution. The best approach
is tailored to your specific industry to enhance hiring, development, and
retention.
Join us for a week-long series of snackable content as industry leaders across
retail, restaurants and hotels, healthcare, manufacturing and transportation,
and financial services explore key talent trends dominating each space, proven
strategies and best practices for success, and innovative solutions that can be
customized to address your unique candidate experience, skills, retention, and
high-volume hiring needs.
Retail
Restaurants & Hotels
🛎️
Healthcare
⚕️
Manufacturing & Transportation
🔧
Financial Services
🏛️
Retail
🛒
Restaurants & Hotels
🛎️
Healthcare
⚕️
Manufacturing & Transportation
🔧
Financial Services
Retail
🪩   Party at Reading Terminal
🤘  Rock with Rubix Kube
🚲  Keynote by Tunde Oyeneyin
❗  Last Chance: Limited Tickets Available
🪩   Party at Reading Terminal
🤘  Rock with Rubix Kube
🚲  Keynote by Tunde Oyeneyin
❗  Last Chance: Limited Tickets Available
🪩   Party at Reading Terminal


7 INDUSTRIES. 6 KEYNOTES. 5 DAYS.

DAY 1 
Retail
DAY 2
Restaurants & Hotels

DAY 3
Healthcare

DAY 4
Manufacturing & Transportation

DAY 5
Financial Services


JULY 29 | 10AM ET


DAY 1: RETAIL

10:00am

Transforming Retail HR with the NRF: Leveraging Data and Technology for Success

🛒  INDUSTRY KEYNOTE



Explore the dynamic world of retail HR with insights from the National Retail
Federation. This session covers key challenges and opportunities in talent
acquisition and management — emphasizing the importance of data-driven
decision-making and strategic positioning of HR leaders. Get insights about
streamlining the application experience, utilizing AI and automation, and
preparing for future trends in technology and employee development.

Adam Lukoskie
SVP, National Retail Federation (NRF)
Executive Director,
NRF Foundation
Bill Venteicher
Senior Director, Product Marketing
Phenom

10:20am

A Tale of Hiring Excellence in Retail: How The Warehouse Group Sells Their Brand
To Top Talent

📣 COMPANY PERSPECTIVE



The volatility in retail can be overwhelming. Seasonality, economic shifts, and
other market factors can spark the need to rapidly fill positions or move people
internally. Companies need the autonomy to make changes quickly. Join The
Warehouse Group to hear how they took matters into their own hands to not only
scale as needed to meet their needs, but also create efficient workflows to get
the right talent in the door faster and craft personalized engagement for their
employees to continue their career journey and become brand ambassadors.

Kim Nicholas
General Manager - Talent Acquisition & Payroll
The Warehouse Group
Joanna Keel
Product Marketing Manager
Phenom

10:40am

Overcoming the Biggest Hiring & Retention Challenges in Retail with AI &
Automation

💡 INNOVATION DEEP DIVE



In retail, attracting and retaining top talent while equipping employees with
essential skills is a constant challenge. This session will explore how
intelligent talent experience streamlines recruitment processes, enhances
recruiter efficiency, provides a seamless candidate experience through an
omni-channel approach, and fosters employee development and retention. 

Given the high competition for skilled workers and seasonal hiring demands,
AI-driven solutions ensure you attract the best candidates by providing
personalized experiences and boosting your employer brand. 

Discover how to create an engaging work environment that fosters employee
development, satisfaction, and long-term retention through continuous learning
and career growth opportunities. Plus, learn how to meet staffing targets
efficiently by leveraging AI-led process automation for high-volume hiring,
ensuring you have the right talent at the right time .

Cassie Dunn
Principal Product Manager
Phenom
Joshua Grindatto
Senior Product Manager
Phenom
Jesus Latorre-Socas
Director, Product Management
Phenom


JULY 30 | 10AM ET


DAY 2: RESTAURANTS & HOTELS

10:00am

Making Waves In Your Talent Pool: Texas Hotel & Lodging Association Talks Hiring
Trends and Early Access to Early Talent

🛎️ INDUSTRY KEYNOTE



The hospitality industry not only faces the everyday challenges of finding
qualified early talent, but the added pressure of seasonal hiring fluctuations.
On top of that, brands must show a compelling career path to recent grads to
make their company stand out in a sea of options. Join Texas Hotel & Lodging
Association as they talk about how companies are addressing some of these
challenges — and how the right partnerships can create a well-informed early
talent pool to help fill open positions faster.

Debbie Wieland
Education Outreach & Foundation Director
TX Hotel & Lodging Association
Bill Venteicher
Senior Director, Product Marketing
Phenom

10:20am

Working Out Hospitality Industry Challenges:
Inside Life Time’s TA Muscle

📣 COMPANY PERSPECTIVE



When you’re fighting high volume and fast turnover, you need faster recruiting.
Join Life Time as they share how they’ve successfully navigated recruitment
hurdles, implemented innovative solutions, and leveraged AI to stay ahead in the
evolving hospitality landscape — despite competing for part-time employees with
restaurants, supermarkets, and retail companies. Learn how they stand out in a
competitive talent market and support a decentralized hiring process to satisfy
their corporate and club hiring needs efficiently with high-quality cast members
that stand the test of time.

Mandy Wagner
VP, HR Operations
Life Time
John Deal
Senior Director, Product Marketing
Phenom

10:40am

Revolutionizing Talent Attraction and Retention with AI & Automation

💡 INNOVATION DEEP DIVE



The hospitality sector faces unique challenges across locations, including high
employee turnover and maintaining job satisfaction. This session will showcase
how you can enhance employer branding and talent engagement to attract best-fit
candidates through personalized experiences driven by AI and automation. With a
focus on overcoming the industry's reputation issues and high demand for soft
skills, you’ll discover essential innovations to ensure  you stand out as an
employer of choice . 

Discover strategies to boost employee engagement and retention by offering
tailored career development opportunities and fostering a positive work
environment, essential for maintaining job satisfaction and reducing turnover.
Plus, learn how to efficiently manage high-volume hiring during peak seasons
using AI-based workflows, ensuring your teams are well-staffed to provide
exceptional guest experiences .

Cassie Dunn
Principal Product Manager
Phenom
Shishir Kapoor
Director Product Management
Phenom
Jacqui Ricciardi
Solutions Consultant
Phenom


JULY 31 | 10AM ET


DAY 3: HEALTHCARE

10:00am

The Stress Test: ASHHRA’s Best Practices for Creating A Resilient Workforce

⚕️ INDUSTRY KEYNOTE



For healthcare organizations, having the right workforce — and making sure that
workforce doesn’t burnout — is a matter of survival. Delivering the highest
quality of care efficiently means creating an environment that clinicians want
to stay in and new talent wants to join. ASHHRA will discuss what HR leaders
need to know about the shifting healthcare provider landscape, including: the
impact of AI, how changes in care delivery impact skills needs, the influence of
labor unions, and what it takes to lead with courage to execute talent
strategies effectively.


Jeremy Sadlier
CHHR Executive Director
American Society for Health Care Human Resources Administration (ASHHRA)
Bill Venteicher
Senior Director, Product Marketing
Phenom
10:20am

Right Talent, Right Time, Right Route to Retention: Baylor Scott & White’s
Formula For Success

📣 COMPANY PERSPECTIVE



The healthcare industry faces the daily challenge of meeting chronic staffing
demands in a competitive labor market while trying to retain employees in a
high-speed, high-stress environment. The struggle to find and keep the right
talent is daunting, but the right plan and technology can help. Join Baylor
Scott & White as they talk about how these challenges have impacted their
healthcare system, the talent ecosystem that helped them overcome their
struggles, and how they’re building for the future to continue attracting and
retaining the best talent.

Yvette Hansen
Director, DEIB & Talent Attraction
Baylor Scott & White Health
Luke Carnigan
Director, Healthcare Sales
Phenom

10:40am

Navigating Talent Shortages & Supporting Healthcare Workers with AI & Automation

💡 INNOVATION DEEP DIVE



In today's competitive talent landscape, candidates have high expectations for
their job interview experiences, seeking seamless and personalized interactions.
Healthcare HR leaders must also address high staff stress levels, demanding
workloads, and the need to rapidly scale their workforce during health crises
and mergers, and when preparing for aging populations. 

This session will examine how you can overcome talent shortages by leveraging a
powerful intelligent career site, always-on chatbot, talent marketplace, SMS,
campaigns, and hiring intelligence to build robust candidate pipelines . Learn
how to differentiate your organization, implement skills programs, and drive
continuous professional development to enhance employee satisfaction and
retention — all of which are crucial for managing high stress levels and
work-life balance . Plus, discover AI-based workflows for rapid recruitment and
screening to create a flexible staffing pool and effectively leverage AI and
automation.

Saqib Nasir
Senior Director, Product Management
Phenom
Sean O'Donnell
Director, Product Management
Phenom
Maggie Allen
Vice President, Solutions Consulting
Phenom


AUGUST 1 | 10AM ET


DAY 4: MANUFACTURING & TRANSPORTATION

10:00am

Building A Better Workforce: HMB Discusses The Benefits of Prioritizing a
Culture of Wellbeing

🔧 INDUSTRY KEYNOTE



Transportation and manufacturing companies are facing startling deficiencies in
filling open roles. The march towards 2030 is only expected to exacerbate the
issue, potentially leaving millions of positions unfilled. This calls for
innovative ways to approach this workforce to increase interest and engagement.
Join author and researcher Jackon Kerchis and find out how organizations in
these industries can create a unique culture, a more fulfilling employee
experience, and ultimately, a stronger talent attraction and retention strategy.

Jackson Kerchis 
Founder, researcher, educator
Happiness Means Business
John Harrington
Senior Director, Product Marketing
Phenom

10:20am

Outside the Box: How DHL Handles Talent Logistics To Hire And Retain Efficiently

📣 COMPANY PERSPECTIVE



As the seasons change, manufacturing and transportation companies need to scale
their workforce up and down to meet fluctuating demand for products to be built,
packaged, and shipped. Hear from DHL Group about the challenges they’ve faced
finding the right candidates and skills for diverse job types across 220
countries and territories — and how they leverage technology to automate for
more efficiency and provide better visibility to employees to move talent where
it’s needed most.

Meredith Wellard
VP Talent Management, Learning and Growth
DHL Group
Bill Venteicher
Senior Director, Product Marketing
Phenom

10:40am

Getting Hiring & Retention on the Right Path with Innovative AI and Automation

💡 INNOVATION DEEP DIVE



Significant skills gaps, ensuring safety and job satisfaction, and quickly
scaling workforces to meet production needs are major issues among manufacturing
and transportation companies. During this session, we’ll explore how you can
close skills gaps by enhancing talent engagement and streamlining recruitment
processes. Discover how to implement effective screening and continuous learning
opportunities to foster a culture of safety and improve employee retention —
which are essential in industries with high physical demands and safety
concerns. Learn the benefits of utilizing AI and automation to better manage
talent attraction, contract work, and streamline onboarding processes.

Zoe McCall
Solution Consultant
Phenom
Mark Feneis
Senior Director & Manager,
Solutions Consulting
Phenom
Kiran Menon
Director, Product Management
Phenom


AUGUST 2 | 10AM ET


DAY 5: FINANCIAL SERVICES

10:00am

Sound Advice: How the Mortgage Bankers Association Sees Successful DE&I
Supporting Emerging Needs

🏛️ INDUSTRY KEYNOTE



The skill requirements in financial services are shifting as the market moves to
more fully digital experiences. This means companies need access to a wider
range of talent than ever before — and they need to make their culture resonate
with that talent. Join the Mortgage Bankers Association as they talk about how
the right diversity, equity, and inclusion initiatives can create an attractive
culture that candidates want to come to and employees don’t want to leave. Hear
how this strategy will open up access to the skills organizations need to move
their financial services business to the next level.

Industry Ambassador:
Amber Lawrence
AVP, Diversity, Equity & Inclusion
Mortgage Bankers Association
John Deal
Senior Director, Product Marketing
Phenom

10:20am

A Rich Return: How Regions Bank Transformed Their Brand With Candidates

📣 COMPANY PERSPECTIVE



When it comes to financial advice, consumers want a brand they can trust. When
you’re recruiting talent for your financial services, that brand image needs to
shine through to candidates in every interaction. Join this compelling session
with Regions Bank to hear how they went from old school to new cool by
reinventing their candidate journey — creating a vibrant first impression with
personalized content for job seekers — and how they further enhanced brand
equity with a seamless hiring process that they’re continuing to innovate.

Ryan King
EVP, Head of Talent Acquisition
Regions Bank

10:40am

Solving Financial Services’ Biggest Hiring & Retention Challenges with
Intelligence, Automation & Experience

💡 INNOVATION DEEP DIVE



Attracting, developing, and retaining skilled workers while ensuring compliance
with evolving financial regulations is critical to the success of every
financial institution. This session will explore how a dynamic career site,
always-on chatbot, integrated employer branding, and omni-channel campaigns help
you attract top candidates. Plus, learn how to enhance employee retention and
engagement by embracing skills-based hiring, a talent marketplace, and career
pathing — all of which are crucial in an industry competing for tech-savvy
talent . 

You’ll discover strategies and technology for building a diverse workforce
capable of adapting to regulatory changes by increasing visibility into career
pathing, mentoring, and succession planning. Additionally, learn how to improve
efficiency and accuracy in HR processes by automating manual tasks within
recruiting and talent management, including compliance checks and workforce
insights, ensuring your organization stays ahead in the rapidly evolving digital
landscape .

Faina D'Angelo
Senior Director & Manager,
Solutions Consulting
Phenom
Ilona te Dorsthorst
Manager, Solutions Consulting
Phenom
Lindsay Mareau
Vice President, Strategy
Phenom

Don’t miss Industry Week
Register for the full SHRM-accredited event or specific industry days — you’ll
also get access to watch on demand after the broadcast.

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