community.docusign.com
Open in
urlscan Pro
2600:9000:223f:c000:13:66a6:ae40:93a1
Public Scan
URL:
https://community.docusign.com/esignature-111?utm_campaign=GBL_US_PRD_AWA_2405_CommunityCTA&utm_medium=email&utm_source=postsend
Submission: On September 12 via api from US — Scanned from DE
Submission: On September 12 via api from US — Scanned from DE
Form analysis
2 forms found in the DOMGET /search
<form method="get" action="/search">
<div class="searchbox searchbox--large qa-search-area">
<div class="searchbox__input qa-menu-search-input ">
<div class="algolia-search--forum algolia-search" data-preact="algolia/components/Search"
data-props="{"isUserGuest":true,"isFederatedSalesforceSearch":false,"isFederatedSkilljarSearch":true,"isFederatedFreshdeskSearch":false,"isAlgoliaAnswersActive":false,"category":111,"isParentCategory":false,"searchInContentCategories":null,"groupId":null,"aiSearchSummary":false,"phrases":{"Forum":{"live.search.placeholder":"Search the Docusign Community","live.search.search.text":"Search:","show.results":"Show results","advanced.search.filters":"Filters","live.search.no.result.found.text":"No results found for:","live.search.trending.text":"Trending","live.search.ask.question":"Ask question to the community","live.search.view.all":"View all","topic.form.type.discussion.label":"Conversation","content_type.label.article":"Article","content_type.label.question":"Question","answered.mark.title":"Solved","ask.question.title":"Ask question","ask.question.title.description":"Start your question with 'What', 'How' etc and phrase it like a question.","ask.question.optional.description":"Add description (optional)","cancel":"Cancel","create":"Create Topic","title":"Title","Choose your subject":"Choose your subject","post.textarea.label":"Description","topic.editor.subforum.title":"Category","topic.first.reply.placeholder.textarea":"Add as many details as possible, by providing details you\u2019ll make it easier for others to reply","wysiwyg.h1.btn.title":"Large heading","wysiwyg.h3.btn.title":"Small heading","wysiwyg.embed.btn.title":"Embed media","wysiwyg.video_embed.btn.title":"Video embed","Save":"Save","Cancel":"Cancel","wysiwyg.submenu.title":"More options","wysiwyg.features.links.text_input":"Text","wysiwyg.features.links.link_input":"URL","wysiwyg.features.links.link_input.placeholder":"Paste a link","wysiwyg.modals.embed.title":"Embed media","wysiwyg.modals.embed.placeholder":"Paste a link to embed media. Supported platforms: YouTube, Soundcloud, Deezer, Vimeo, Dailymotion.","wysiwyg.modals.embed.submit":"Insert","wysiwyg.features.links.link_button":"Save","Upload image":"Upload image","o_embed.error.error_no_url":"Missing embed URL","o_embed.error.error_not_valid_url":"URL provided is not valid","o_embed.error.error_service_not_supported":"The provided domain is not supported","o_embed.error.error_not_retrieved":"Embed data could not be retrieved","vraag":"Question","advanced.search.show.more.topics":"Show {number} results","forumList.meta.counter.post.user.new":"{n} new","beantwoord":"Solved","Sticky":"Sticky","topicList.meta.voted":"Voted","topicList.meta.vote":"Vote","Show more":"Show More","live.searchv2.no.result.title":"No search results","live.searchv2.no.result.text":"We couldn't find anything related to your query. Try typing a different one.","live.searchv2.footer.press":"Press","live.searchv2.footer.enter":"Enter","live.searchv2.footer.text":"to see the AI summary and all results for your query","live.searchv2.recents":"Recents"},"Control":{"editor.controls.quote":"Quote","editor.controls.spoiler":"Spoiler","editor.controls.code":"Code","editor.controls.url":"Url"},"Common":{"advanced.search.filter.clear.all":"Clear all","bb.spoiler.show-content":"Show content","bb.spoiler.hide-content":"Hide content","wrote":"wrote","js.attachments.place_in_text":"Place in text","js.attachments.show_as_attachment":"Show as attachment","js.attachments.delete":"Delete","js.uploader.error_file_type":"Sorry, we couldn't upload your file because we don't support that file type. Supported file types: {allowed_files_type}","js.uploader.error_file_size":"Sorry, we couldn\u2019t upload your file because it's too big. Maximum file size: {allowed_files_size}","content_type.label.idea":"Idea","js.uploader.error_on_upload":"Something went wrong, please check your link and try again."}}}"
data-css-anchor="algolia-search">
<div class="search-and-filter-wrapper" data-bounded-context="Search"><span>
<div class="algolia-search-container" aria-expanded="false" aria-owns="downshift-2-menu" role="combobox" aria-haspopup="listbox" aria-labelledby="downshift-2-label">
<div class="algolia-search-container--empty-input">
<div class="search-box"><button type="submit" aria-label="Enter" class="search-box__submit" data-toggle="button"><svg aria-hidden="true" width="16" height="16" class="" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg">
<path
d="M15.5 14H14.71L14.43 13.73C15.41 12.59 16 11.11 16 9.5C16 5.91 13.09 3 9.5 3C5.91 3 3 5.91 3 9.5C3 13.09 5.91 16 9.5 16C11.11 16 12.59 15.41 13.73 14.43L14 14.71V15.5L19 20.49L20.49 19L15.5 14ZM9.5 14C7.01 14 5 11.99 5 9.5C5 7.01 7.01 5 9.5 5C11.99 5 14 7.01 14 9.5C14 11.99 11.99 14 9.5 14Z"
fill="currentColor"></path>
</svg></button><input aria-label="Search" type="search" placeholder="Search the Docusign Community" autocomplete="off" autocorrect="off" autocapitalize="off" data-track-type="click keydown" data-element-name="Search input"
data-event-filter="enterKeydownFilter" class="search-box__input" aria-autocomplete="list" aria-labelledby="downshift-2-label" id="downshift-2-input"><button type="reset" aria-label="Clear search" class="search-box__reset"
data-toggle="button" style="opacity: 0;"><svg aria-hidden="true" width="16" height="16" viewBox="0 0 16 16" fill="none" class="">
<path
d="M8.00065 1.33334C4.31398 1.33334 1.33398 4.31334 1.33398 8.00001C1.33398 11.6867 4.31398 14.6667 8.00065 14.6667C11.6873 14.6667 14.6673 11.6867 14.6673 8.00001C14.6673 4.31334 11.6873 1.33334 8.00065 1.33334ZM11.334 10.3933L10.394 11.3333L8.00065 8.94001L5.60732 11.3333L4.66732 10.3933L7.06065 8.00001L4.66732 5.60668L5.60732 4.66668L8.00065 7.06001L10.394 4.66668L11.334 5.60668L8.94065 8.00001L11.334 10.3933Z"
fill="currentColor"></path>
</svg></button></div>
</div>
</div>
</span></div>
</div>
</div>
</div><!--searchTerm-->
</form>
Name: forgotPassword — POST /member/forgotPassword
<form name="forgotPassword" method="post" action="/member/forgotPassword" class="form js-ajax-form--forgot" id="form--forgot__216840124" data-mn="ItemView" data-mn-app="frontend">
<div class="js-notification" data-mn="CompositeView" data-mn-app="frontend">
<div class="box box__pad is-hidden">
<ul></ul>
</div>
</div>
<div class="form__row">
<div class="first">
<label class="label required" for="forgotPassword_username"> Enter your e-mail address </label>
</div>
<div class="second">
<input type="text" id="forgotPassword_username" name="forgotPassword[username]" required="required">
</div>
</div>
<div class="form-row first">
<button type="submit" id="forgotPassword_submit" name="forgotPassword[submit]" class="btn btn--cta qa-submit-button"> Send Message <div class="loader"></div></button>
<a href="#" class="group__item end js-open-modal qa-forgot-password-overview-link" data-modal="login" data-mn="ItemView" data-mn-app="frontend">Back to overview</a>
</div>
<input type="hidden" id="forgotPassword__token" name="forgotPassword[_token]" value="TQaiIZpbJAqbR6TWBepwsD7rsBAaaTbY1san7z4MvZA">
</form>
Text Content
Skip to main content Back to Docusign.com * Get Started * Get Inspiration * * * Get Inspiration * Inspiration Hub * Agreement Insights7 * On-demand6 * Community Spotlights5 * Tips from Docusign13 * Discussion * * * Community * Recently Active Topics * Unanswered Questions * What's New * Community Announcements20 * Community Lounge15 * IAM Applications * Docusign IAM for Sales4 * Docusign IAM for CX3 * Docusign IAM Core4 * Platform Services * Docusign Maestro137 * Docusign Navigator6 * Docusign App Center9 * Data Verification8 * Docusign Admin189 * Docusign Monitor6 * Core Capabilities * eSignature4540 * CLM210 * Web Forms81 * Identify35 * DocGen26 * Rooms51 * Developer * eSignature API203 * Extension Apps6 * Maestro API5 * Web Forms API5 * Embedded Signing24 * Docusign Connect18 * Go-live12 * SDKs31 * Salesforce/Apex Toolkit17 * Mobile SDKs5 * General46 * Extensions * IDV Premier7 * DocGen for eSignature5 * Notary21 * Payments35 * Mobile41 * Integrations * Salesforce186 * Google9 * Microsoft110 * Workday10 * ServiceNow2 * Other100 * Community FAQ Center * Using the Community8 * FAQs4 * Groups * Events * Ideas * FAQs * Learn * * * Customer * Developer * * Ask the Community * Login/Register * Home * Community * Core Capabilities * eSignature ESIGNATURE Have Docusign eSignature questions? Find answers here! * 4,537 Topics * 13,554 Replies Subscribe When you subscribe we will email you when there is a new topic in this category 4537 Topics Recently Active Most Replies Most views Newest First Lindsay.RothfeldDocusign Employee published in eSignature What kind of template do you need help building? Are you struggling to build a template or unsure where to begin? Community member and Docusign expert @sofian_solusign is leading another workshop on Wednesday, September 4th at 9am PT. Last workshop, he demonstrated the building of a Non Disclosure Agreement. Register to attend next week’s session and tell us what type of template you’re looking to build. Register here. And if there are other topics you’d like covered in an Ask the Expert session, let us know in the comments 👇 1220 16 days ago K kellymayNewcomer asked in eSignature Rotating Page I am having a problem processing my documents through DocuSign. Previously, I have been able to rotate a page so that I can have a signer sign the page correctly. Today when I try to do that I am getting a notification that the document cannot be edited. I have worked through all the troubleshooting topics and am still having the issue. 02 C 35 minutes ago C charajasmineNewcomer asked in eSignature No spaces when client opens document The document looks fine on my end. My client sent a screenshot of what the document looks like. All the words look like one long sentence. No spaces. What do I need to do to fix this? 02 C 36 minutes ago A Amy BoehmckeNewcomer asked in eSignature Signing Document Before Sending Is there a way to sign a document before sending to other recipient(s) for signature? I most frequently use DocuSign through the Procore integration, and follow these steps: Create the envelope and set the signing order with myself first. Click Send. Re-access the envelope via Procore or the email to sign. After I sign, an email is sent saying that I have corrected the document. At this point, the second signed can no longer access the document to sign. Has anyone figured out a solution to this issue? Many thanks in advance!!! 02 C 36 minutes ago M MCRLNewcomer asked in eSignature How to assign a witness on docusign contract I have been sent a contract to sign by a publisher and it needs to be witnessed. Everyone else who needs to sign the document has signed it so I don’t want to mess it up by doing the wrong thing. I have signed it myself and now it is asking me to “assign a witness signature”. But there are no instructions how to do it and when I click on that field it looks like I am going to sign it again myself, instead of my witness. Could someone please explain the correct procedure? Thank you. 02 C 37 minutes ago C CHTorontoNewcomer asked in eSignature DocuSign Frame numbers - are they randomly generated? When using the DocuSign frame on documents, are the number below the signature randomly assigned? For example, if I sign numerous documents - will the numbers below my name at the bottom of the frame always be the same? Or do they change from document to document? Please see below (the identifying signature has been removed) 04 C 38 minutes ago P PeteNewcomer asked in eSignature E-Signature Error on French Gov Site Hello, I am receiving this error on a French Gov site, which I need to electronically sign a document.error I am getting:------------------------Your signature is not valid: The summary was signed with a foreign certificate outside the EU and whose certification authority is not present among those defined in the eIDAS trust lists. Your signature is therefore not considered valid since we cannot find the certification authority of the certificate used among the eIDAS trusted lists. We invite you to contact your signature provider in order to have a compliant signature.---------------------------------------What is strange is your company is listed as a valid third party for electronic signatures.Here is the French gov site that recommends your platform: https://www.francenum.gouv.fr/guides-et-conseils/pilotage-de-lentreprise/dematerialisation-des-documents/la-signature#avancee Here is original error message not translated: Votre signature n'est pas valide : La synthèse a été signée ave 010 N 2 hours ago J jsul2024Newcomer asked in eSignature Switch the demo environment to the standard plan Hey there, I’m running a demo environment before we start with the productive environment. As a start we booked the standard plan and we were wondering, if we can switch the demo environment to standard as well, so we only have the admin options (according to our plan) available. At the moment it looks like our demo environment is running on a professional plan. Can anyone help me out? Thanks a lot 03 N 2 hours ago J JrsmithNewcomer asked in eSignature date/time stamp If I send someone a docusign to sign, does it automatically show the date? If they print the docusign as a pdf, does the date show? Or is it all dateless? 04 N 2 hours ago M Mike34Newcomer asked in eSignature Support help We signed a contract a couple days ago and we have a question and the sales rep has now ghosted us and does not return any emails. I can’t find a support phone number to call. Can anyone help us get in touch with someone at this company that will assist us with our question. I’m very concerned that the moment we signed a contract, we find it impossible to get any assistance. 04 N 2 hours ago G Gary CookeNewcomer asked in eSignature Email Replies Hi There, I just wanted to ask is it possible or how do I set up my DocuSign that I get an email each time someone has signed their part? I don't seem to be getting emails letting me know someone has signed until the last person signs. I used to get a message each time a person had signed. Thanks, Gary 03 N 2 hours ago E EWGNewcomer asked in eSignature Disable CoC download Hello, I would like to disable the ability to download the Certificate of Completion from DocuSign account. Please note that I am not referring to the CoC attached to completion emails. I mean the ability to download it for the signers. The reason why I want to do this is that the CoC includes information such as the email address of the signers; in our context, we send envelopes to two counterparts and we do not want that they see each other’s email addresses. Thanks,Gianfranco 03 N 3 hours ago G GJNNewcomer asked in eSignature How do you deal with someone who is leaving and has documents in progress of being signed? One of our users (also an administrator) is leaving our firm shortly. I currently have shared access to her folders so I can see everything she’s sent out and completed items etc. But what happens when she leaves? I don’t want to lose all the documents she’s sent out that haven’t yet been completed (and I don’t want to loose the completed one’s either - although I know I can pdf those and save them elsewhere). Do we need to keep her account open? If we close it, will we lose everything? This must be regular occurance, so wondering how to deal with it. Many thanks 00 6 hours ago R rathorprNewcomer asked in eSignature Sign already digitally signed doc Getting Docusign error while trying to sign doc which is already digitally signed. Unable to load the document. The document needs to be repaired and that would invalidated existing digital signatures. Please repair the document, then get it signed and uploaded again 00 R 7 hours ago K kniebelerObserver asked in eSignature Switching Signatures Hi There, I have two different signatures (one has to have i.A. as a prefix due to German regulations) and find no way to chose the signature while i prepoare and sign a document. Can you help? Thanks 00 K 7 hours ago A AHCRNewcomer asked in eSignature Bulk Send Error DocGen creation failed I am trying to do a bulk send but I keep getting this error on all of my entries. DocGen creation failed. DocGen creation failed. One or more validation errors occurred. I used the template provided for the bulk send.Anyone have any insight in as to why this is happening? 01 A 8 hours ago S StavroulaObserver asked in eSignature One envelope with 2 documents to be signed Hello All, I sent an envelope to a recipient that it contains 2 documents that need signature. The recipient signed only one of the two and completed the process but the issue is that the status is complete even if only one of the 2 documents was signed. Is there any way to be sure that I will have complete status only if both docs will be signed? Thank you! 01 9 hours ago M Moya SunNewcomer asked in eSignature Whether there is an option to send notification email to all signatories or specific signatories i.e. not just to those who are pending with signature Hi Team, could you kindly advise whether there is an option to send notification email to all signatories or specific signatories i.e. not just to those who are pending with signature? Looking forward to your response. Thanks! 04 9 hours ago B bmillerNewcomer asked in eSignature Bulk send multiple documents to one recipient. I often send 8 documents to one sender for signatures. Currently the recipient must sign each one individually. How can the recipient sign just one time via DocuSign but populate all 8 documents? 05 B 9 hours ago M MinJi KimNewcomer asked in eSignature Something went wrong with the invitation_ can not access to file to sign. Hello. I got an email from parter company. However when I click the button to sign I cannot access to contract to sign. There is a pop up “Something went wrong with the invitation.” Whenever I log in to my account even I cannot see my contract eventhough I was in the receipient. Could you help me how to solve this problem? 012 S 10 hours ago Emad RadwanNew Voice asked in eSignature Template Navigator Hello, How can I customize tab/column in Template view Navigator bar? For example, I would like to add Tab/Column called Product Type or Product name next between Name & Owner. Name Owner Powerforms Created Date Last Change Folder 01 N 10 hours ago mshealyTroubleshooter asked in eSignature esig-web form- conditional fields its giving me an error saying i can’t use a field for conditional if its assigned to another user. i want additional degree order and print formatting to display for the approver, if Additional Degree 1 is checked. 11 N 10 hours ago I igutowskiNewcomer asked in eSignature signs with witness Hi, i just bought Bussines Pro plan of Docusign and I have kind of simply problem. I can’t pick “sign with witness” option in proper place. I have only 4 standard options: Need to sign, in person signer, receives a copy, needs to view. tbh I choose that plan only for that, and case is pretty urgent. 01 N 11 hours ago F fbackNewcomer asked in eSignature Creating templates to add to another template Hi everyone, is it possible to create a template in docusign (in my case a questionaire) which I can add to other templates, that I don’t have to add all the fields in the questionare each time I need it in different templates? Kind regards, Franzi 01 N 11 hours ago A Abbas KhanNewcomer asked in eSignature Disable Shared Access Hello, Is it possible to disable “Manage Shared Access” button for all or specific users? If not, then is it possible to enable notifications with Shared Access? For example, as an admin if I give user A Shared Access to user B’s envelopes, I want that both users should receive notifications of this change. Thanks! 00 A 13 hours ago * 1 * 2 * 3 * 4 * ... * 182 * Page 1 / 182 MOST HELPFUL MEMBERS THIS WEEK * mshealy 8 likes * Michael.Rave 6 likes * Hengfeng Ge 5 likes * Matthew.Farler 5 likes * AmyB 3 likes BADGE WINNERS * Donna Sevignyhas earned the badge 1st Reply Posted * SpencerMhas earned the badge 1st Reply Posted * IRSWalkerhas earned the badge 1st Reply Posted * Harish reddyhas earned the badge 1st Reply Posted * GJNhas earned the badge 1st Question Posted Show All Badges POPULAR TAGS * eSignature * Admin Tools * API * Salesforce * Billing Powered by Gainsight Code of Conduct SIGN UP Already have an account? Login YOU CAN LOGIN OR REGISTER AS EITHER A DOCUSIGN CUSTOMER OR DEVELOPER. IF YOU DON’T ALREADY HAVE A DOCUSIGN CUSTOMER OR DEVELOPER ACCOUNT, YOU CAN CREATE ONE FOR FREE WHEN REGISTERING. Customer Login/Registration Developer Login/Registration DOCUSIGN COMMUNITY YOU CAN LOGIN OR REGISTER AS EITHER A DOCUSIGN CUSTOMER OR DEVELOPER. IF YOU DON’T ALREADY HAVE A DOCUSIGN CUSTOMER OR DEVELOPER ACCOUNT, YOU CAN CREATE ONE FOR FREE WHEN REGISTERING. Customer Login/Registration Developer Login/Registration Enter your E-mail address. We'll send you an e-mail with instructions to reset your password. Enter your e-mail address Send Message Back to overview SCANNING FILE FOR VIRUSES. Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes. OK THIS FILE CANNOT BE DOWNLOADED Sorry, our virus scanner detected that this file isn't safe to download. OK Docusign Community Code of Conduct APPLICATIONS * Intelligent Agreement Management * IAM Core * IAM for Customer Experience * IAM for Sales * All IAM Applications PRODUCTS * eSignature * Contract Lifecycle Management * Identify * Document Generation * Web Forms * All Products PRICING * eSignature Plans * Real Estate Plans * API Plans INDUSTRIES * Financial Services * Insurance * Real Estate * Government BUSINESS SIZE * Enterprise * Small Business * Individuals SUPPORT * Support Center * Customer Success * Community * Trust Portal DEVELOPERS * Developer Center * Free Developer Account * API Overview * Open Source PARTNERS * Partner Portal * Partner Login * ISV Embedded eSignature RESOURCES * Resource Center * Blog * Customer Stories * Events * Webinars * Docusign University * Legality Guide * Trust Center & System Status COMPANY * About Us * Product Releases * Docusign Momentum * Careers * Leadership * News Center * Investor Relations * Contact Us * Accessibility United StatesCanada - EnglishCanada - françaisFranceAustralia日本BrasilNederlandDeutschlandUnited KingdomEspañaIndiaItaliaMéxicoMalaysia - EnglishPhilippines - EnglishSingapore - EnglishTaiwan - English FacebookTwitterYouTubeLinkedIn * Terms of Use * Privacy Notice * Notice to California Residents * Cookies Settings * Intellectual Property * Modern Slavery Act Statement © Docusign, Inc. 2024 By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Reject All Accept All Cookies Cookies Settings PRIVACY PREFERENCE CENTER When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information Allow All MANAGE CONSENT PREFERENCES STRICTLY NECESSARY COOKIES Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. FUNCTIONAL COOKIES Functional Cookies These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. PERFORMANCE COOKIES Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. TARGETING COOKIES Targeting Cookies These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. Back Button COOKIE LIST Search Icon Filter Icon Clear checkbox label label Apply Cancel Consent Leg.Interest checkbox label label checkbox label label checkbox label label Reject All Confirm My Choices