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28 October - 1 November 2024
In Person




KEY PERFORMANCE INDICATOR PROFESSIONAL (KPI-P) CERTIFICATION



LEARN A SIMPLE, “DO-IT-YOURSELF” METHODOLOGY TO DEVELOP MEANINGFUL PERFORMANCE
MEASURES

See the full agendaCall Me Back



CERTIFIED KPI PROFESSIONAL (KPI-P) PROGRAMME


UNDERSTAND THE FUNDAMENTALS OF PERFORMANCE MANAGEMENT AND SUCCESSFULLY DEVELOP,
DEPLOY, AND MANAGE MEANINGFUL KEY PERFORMANCE INDICATORS (KPLS) FOR STRATEGIC,
OPERATIONAL, OR PROGRAM MANAGEMENT.




ABOUT THE COURSE

KPI and performance measurement development is a discipline that involves
articulating what an organisation is trying to accomplish and then identifying
the most meaningful and useful indicators of success. Simply selecting standard
measures from a long list of possible measures is not effective. Performance
measures, or KPls, are a key part of any strategic management system, as they
are critical to assessing the effectiveness of strategy implementation. KPls
also help with the analysis of the gap between actual and targeted performance,
as well as the measurement of organisational effectiveness and operational
efficiency.

Operational measures, project measures, risk measures, and employee measures
provide an early warning system to help improve performance throughout an
organisation. Meaningful and strong KPls provide insight into whether strategies
are working, and whether programs, projects, and services are on schedule, on
budget, and delivered effectively.

KPls focus employees’ attention on what matters most for success and enable
measurement of accomplishments. This program is designed for all sectors –
business and industry, government, and nonprofit – and provides participants
with practical tools to develop meaningful strategic and operational performance
measures and then develop their skills through a series of practical application
exercises.

Delegates are taught how to use tools, such as the logic model, cause-effect
analysis, and process flow analysis, used by organisations around the world.
This will allow them to understand and articulate desired results, determine
what to measure, set targets and thresholds, develop composite measures using
lower-level performance efforts, calculate outcomes, outputs, processes, and
inputs, and produce visually appealing reports and dashboards that better inform
decision-making throughout an organisation.

This certified KPI professional training course is designed to help delegates
understand the fundamentals of performance management so they can successfully
develop, deploy, and manage meaningful KPIs for strategic, operational, or
program management.


WHO WILL BENEFIT

 * The Certified KPI professional (KPI-P) programme is recommended for:
   * Teams or individuals with performance measurement/management responsibility
   * Senior managers or leaders who are establishing, leading, and managing
     performance management and/or measurement programs and systems
   * Managers, planners and analysts who are part of a strategic planning and
     management team and are seeking the best practical ideas for improving
     organisational performance
   * Employees who have been tasked to plan, develop, or improve dashboards, KPI
     scorecards, business processes, program and project management portfolio
     management or other measurement systems
   * Managers, planners, or analysts who are involved with defining performance
     measures or complying with regulatory and other reporting requirements
   * Budget analysts who need performance information to formulate budgets and
     evaluate programs


KEY LEARNING OBJECTIVES

 * Recognise performance management as a key strategic and competitive
   differentiator.
 * Understand the theory and application of corporate performance management
   through balanced scorecards (BSCs) and other frameworks for developing KPls.
 * Create buy-in and a culture of continuous performance improvement.
 * Drive performance-informed budgeting and accountability.
 * Develop best practice KPIs, performance targets, and management dashboards.
 * Improve the performance of departments, teams, programs, projects, risks, and
   individuals.
 * The program also includes multiple performance measurement frameworks and
   tools, including the logic model, cause-effect, process flow, and many more

View Full Programme


RUN THIS COURSE IN-HOUSE

Informa Connect Academy’s customised training solutions have helped
organisations deliver tailored learning in different languages to suit every
requirement.

Bespoke training designed for your organisation only, combining traditional
classroom setting, blended and online learning models

Customised Training


NEXT COURSES

schedule

Date

maps_home_work

Delivery Type

person

Trainer

language

Language

28 Oct 2024

5 days

Australia/Sydney

location_on

In Person

Sydney, Australia

Alan Fell

English

AUD$5,395.00

AUD$5,095.00

Book by 11 October
to save AUD$300.00

Book Now

 * 28 Oct 2024
   
   5 days, Australia/Sydney
   
   location_on
   
   In Person
   
   Sydney, Australia
   
   Language: English
   
   Trainer: Alan Fell
   
   AUD$5,095.00
   
   AUD$5,395.00
   
   Book by 11 October
   to save AUD$300.00
   
   Book Now


IS THIS COURSE FOR YOU?




COURSE METHODOLOGY

Through case studies and a series of interactive small-group workshops,
participants will apply the KPI development and management concepts to meet the
challenges facing a typical organisation. Exercises performed throughout this
program include:

 * Identifying KPI challenges
 * Utilising diagnostic tools, such as the Strategic Maturity Model, Logic
   Model, and Process Flow
 * Developing strategic themes and results
 * Developing strategic objectives
 * Learning how well-articulated performance results lead to more meaningful
   measures
 * Utilising a Measure Design and Measure Definition templates to develop
   meaningful measures
 * Developing a performance measures dashboard
 * Identifying best practices in building and sustaining a performance culture
 * Developing performance measures for each of the measurement families:
   strategic, operational, project measures, risk and employee


REQUIREMENTS AND CERTIFICATES

 * Attendance – Delegates must attend all sessions of the course. Delegates who
   miss more than two hours of the course sessions will not be eligible to take
   the exam.
 * Certificate of Completion – Delegates will receive an Informa Certificate of
   Completion after successful completion of the course.
 * Certificate from The Balanced Scorecard Institute – Delegates will receive a
   globally recognised certificate from The Balanced Scorecard Institute in
   association with The George Washington University upon successfully passing
   the certification.
 * Laptops – Delegates are required to bring their laptop all throughout the
   session.

Book Now


LEARN MORE ABOUT THIS TRAINING COURSE




DELIVERED BY ALAN FELL

Alan Fell is a UK-based and internationally recognised & respected specialist in
the subject of Strategy Management.

Find out more


RUN THIS COURSE IN-HOUSE

Informa Connect Academy’s customised training solutions have helped
organisations deliver tailored learning in different languages to suit every
requirement.

Find out more


WOULD YOU LIKE MORE INFORMATION?

Please submit your details and a member of our team will contact you soon.
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