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VIDEO: WHAT DOES PSYCHOLOGICAL SAFETY MEAN?


VIDEO: WHAT DOES PSYCHOLOGICAL SAFETY MEAN?


Print

You probably have a pretty good idea what it feels like to be physically safe.
You are comfortable, can relax, and simply be yourself in a physically safe
setting. But what does it mean to be psychologically safe? And why does that
matter, especially in the workplace?

Psychological Safety Defined
The term psychological safety was first coined and defined by Harvard Business
School professor, Amy Edmondson, in 1999. The idea is that in addition to
physical needs, human beings have psychological needs that must be met in order
for us to survive. And much like when we are physically safe, we can feel
confident and comfortable when we are psychologically safe.

In the context of the workplace, it means team members are willing and able to
say what is on their minds, take some creative risks, and most importantly, own
up to their mistakes. As Edmondson puts it, psychological safety is a “shared
belief held by members of a team that the team is safe for interpersonal
risk-taking.’’ When we are willing to take supported risks, we are eager to
share novel ideas or challenge the status quo to innovate and improve
organizational performance. 



“What [psychological safety] is about is candor; what it’s about is being
direct, taking risks, being willing to say, ‘I screwed that up.’ Being willing
to ask for help when you’re in over your head.” - Amy Edmondson



Elements of a Psychologically Safe Workplace
Creating a psychologically safe workplace may seem little more than just a
zero-tolerance policy on harassment, bullying, or discrimination. While such
policies are essential elements, they are merely a base from which a culture of
psychological safety can be built.

According to Edmondson, “building a culture of psychological safety starts with
being open and explicit about the challenges that lie ahead." Shifting a
corporate culture is never easy. It takes time and a leader relentlessly
committed to seeing the change implemented. But it can be done.

Watch: Edmondson talks about the one thing it takes to make or break
psychological safety in the workplace: a good leader.


Need help with this video? Click Here
Psychological safety was found to be the biggest success factor behind Google’s
high-performing teams, according to their study, Project Aristotle.

Take Away: If you want high-performing teams, build a culture of psychological
safety that allows every team member to feel comfortable speaking up and taking
risks. It may not be easy, but it will be worth it. What you will get in return
is a fearless workplace where every member feels valued, accepted, and
comfortable with their successes and failures. That should translate into
improved performance, lower turnover, and innovation.


SHOW WHAT YOU KNOW

Based on the text, the most psychologically safe workplaces include which of the
following?
Please provide an answer
a. freedom from harassment and discrimination
b. freedom to openly express ideas
c. freedom to make all your own decisions
d. both a and b
Submit Answers



FEATURE TOPIC


VIDEO: WHAT DOES PSYCHOLOGICAL SAFETY MEAN?

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