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Technology


APPLE DELAYS WORK ON NEXT YEAR’S IPHONE, MAC SOFTWARE TO FIX BUGS

 * Rare move designed to focus on improving quality, performance
 * Despite pause, software releases will likely stay on schedule

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Rather than adding new features, company engineers were tasked with fixing the
flaws and improving the performance of the software.

Photographer: Patrick T. Fallon/AFP/Getty Images
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By Mark Gurman
November 7, 2023 at 5:15 PM GMT
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3:31

In a rare move, Apple Inc. hit pause on development of next year’s software
updates for the iPhone, iPad, Mac and other devices so that it could root out
glitches in the code.

The delay, announced internally to employees last week, was meant to help
maintain quality control after a proliferation of bugs in early versions,
according to people with knowledge of the decision. Rather than adding new
features, company engineers were tasked with fixing the flaws and improving the
performance of the software, said the people, who asked not to be identified
because the matter is private.


WATCH: Apple freezes software updates to fix bugs.

A spokeswoman for the Cupertino, California-based company declined to comment.



Apple’s software — famous for its clean interfaces, easy-to-use controls and
focus on privacy — is one of its biggest selling points. That makes quality
control imperative. But the company has to balance a desire to add new features
with making sure its operating systems run as smoothly as possible.

In recent years, Apple has put more emphasis on quality — even when it’s meant
delaying new capabilities. In 2018, software engineering chief Craig Federighi
pushed back several unreleased iPhone features until the following year amid
concerns that the software was too buggy.

Expand

Craig Federighi, Apple’s senior vice president of software engineering, has
sought to tighten quality control at the company.Photographer: Philip
Pacheco/Bloomberg

In 2019, he overhauled the way Apple develops software in a further attempt to
stave off problems. Under the approach, each feature has to be enabled manually
— via a process dubbed “feature flags” — allowing employee testers to isolate
the impact on the overall system before adding it.

That year, he also adopted what is known within Apple as “The Pact.” The
agreement calls for employees to never knowingly allow “regressions” — when
software that once worked stops functioning correctly — and quickly fix
mistakes. Federighi’s policies have helped: Apple software releases have been
less buggy in recent years, and fewer features had to be delayed.

But the latest round of development hasn’t gone as smoothly. When looking at new
operating systems due for release next year, the software engineering management
team found too many “escapes” — an industry term for bugs missed during internal
testing. So the division took the unusual step of halting all new feature
development for one week to work on fixing the bugs.



With thousands of different Apple employees working on a range of operating
systems and devices — that need to work together seamlessly — it’s easy for
glitches to crop up. “It’s a problem of 10,000 people typing code and completely
breaking the operating system,” one person familiar with the situation said.

Last month, the company completed the first version of its next iPhone, iPad and
Mac operating systems. That iteration is known as M1 since it’s the first major
milestone. The iPhone and iPad software, which will become iOS 18 and iPadOS 18,
is dubbed “Crystal” internally. The Mac software, macOS 15, is called “Glow.”

Apple delayed the start of work on the second milestone release, known as M2.
The halt also applied to the next Apple Watch operating system — watchOS 11,
which is dubbed “Moonstone” — as well as an update to the current iOS 17 called
iOS 17.4. That software, used by the iPhone and iPad, is expected to be released
around next March.

The move also affected future versions of visionOS, the software for Apple’s
Vision Pro headset, which is due early next year. At this point, though, the
development delays are unlikely to postpone the actual consumer releases. Apple
is lifting the pause this week.

Apple typically launches its major software overhauls each September, after
previewing them to developers and consumers at its June conference. For next
year, the company is planning to focus on integrating generative AI into its
products.


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