adrottawa.com Open in urlscan Pro
192.124.249.34  Public Scan

Form analysis
0 forms found in the DOM

Text Content

Français




Toggle navigation
 * Home
 * Services
 * Calendar
 * Agreements
 * Professionals
 * Fees
 * Contact



ADR Ottawa offers a wide variety of dispute and conflict resolution services,
ranging from modest to large-scale, from simple to complex.

 * • mediation
 * • arbitration
 * • harassment & administrative investigation
 * • facilitation
 * • workplace conflict resolution
 * • conflict resolution training

ADR Ottawa works effectively with clients of all sizes – private citizens,
public companies, government and non-governmental institutions – to achieve the
most elaborate or modest dispute and conflict resolution goals.

Led by principal Steven C. Gaon, B.A., J.D. (LL.B.), C.Med., a trained and
certified lawyer, mediator and arbitrator, ADR Ottawa is based in the heart of
the nation’s capital. We will be pleased to bring ADR Ottawa's services to
whichever location serves you best: at your office,
a third-party facility, or by virtual meeting (videoconference which we will
arrange and host).

Booking a mediation or arbitration session couldn’t be easier. Just click on the
online calendar to check on availability and make an appointment, or contact us
by phone, fax, post or e-mail.


SERVICES




MEDIATION

Mediation is an alternative to the adversarial form of dispute resolution used
for centuries to settle disputes. Mediation is not a trial, arbitration or
adjudication, in which a court, person or board formally determines the rights
and obligations of parties and imposes a decision on them. Mediators are neutral
third parties who facilitate settlement discussions in an informal setting, to
help seek constructive and mutually acceptable solutions to conflicts.

Learn more
×

MEDIATION

Mediation is an alternative to the adversarial form of dispute resolution used
for centuries to settle disputes. Mediation is not a trial, arbitration or
adjudication, in which a court, person or board formally determines the rights
and obligations of parties and imposes a decision on them. Mediators are neutral
third parties who facilitate settlement discussions in an informal setting, to
help seek constructive and mutually acceptable solutions to conflicts.

The Ontario Mandatory Mediation Program, started in 1999, is governed by Rule
24.1 of the Rules of Civil Procedure. Rule 24.1 requires cases in some Ontario
jurisdictions to be mediated after the exchange of legal pleadings. These are
known as "court-connected" or "mandatory" or "Rule 24" mediations.

Finding a Mediator – The Choice Can Be Yours

For private mediations (not court-connected) you should select the mediator
whose credentials and experience best match the issues that need resolution. For
court-connected mediations, the parties' lawyers have the opportunity to choose
a mediator within 30 days after the first Defence is filed. If the lawyers fail
to do so, a mediator will be assigned from the Ontario Attorney General’s Roster
of Mediators, without any input from the lawyers or the parties as to the
selection of mediator.

ADR Ottawa mediators handle private mediations, as well as mediations under the
Ontario Mandatory Mediation Program. Since 2001, we have handled many hundreds
of court-connected mediations. Those who wish to select an ADR Ottawa mediator
in court-connected cases, should do so not later than 30 days after the first
Defence is filed (e.g., Notice of Intent to Defend or Statement of Defence)
using a Form 24.1A.

You can easily arrange mediations or arbitrations with ADR Ottawa by using our
convenient online calendar or you may contact us to inquire about availability.

The ADR Ottawa Mediation Process

Mediations are conducted “without prejudice” in a confidential manner that
encourages parties to communicate with each other in a spirit of openness and
candour. ADR Ottawa provides a mediation agreement, which reflect these
principles for all mediations, whether they are court-connected or
non-litigation matters.

Mandatory Mediations are not required to exceed three hours but the parties may
continue beyond that time. After the basic three-hour period, ADR Ottawa’s fees
are based on an hourly rate. In non-mandatory mediations, the parties may
determine the number of sessions they will need and their duration.

Mediations may be held in the offices of the lawyers for the parties, at the
local courthouse using designated rooms, at a court reporter’s offices or other
off-site facilities. Kindly contact us to discuss issues related to the location
of the mediation.

Settlements are created, approved or declined by the parties and their lawyers.
If a settlement cannot be reached, ADR Ottawa mediators will help narrow the
issues, so the next time the parties discuss settlement, a resolution is more
likely. In other words, the end of a mediation session is not necessarily the
end of the settlement process. If an agreement is reached, ADR Ottawa has draft
settlement agreements that may be used to document the terms of the settlement.

Close


ARBITRATION

Arbitration is a process in which disputing parties present their cases, with or
without the assistance of legal counsel, to an impartial third-party arbitrator
who renders a binding or non-binding decision or “award” (depending on the terms
of reference).

Learn more


TRAINING

We provide comprehensive, practical training on negotiation, conflict
resolution, mediation and workplace investigation.

Learn more
×

ARBITRATION

Arbitration is a process in which disputing parties present their cases, with or
without the assistance of legal counsel, to an impartial third-party arbitrator
who renders a binding or non-binding decision or “award” (depending on the terms
of reference).

The process is generally governed by provincial legislation. Arbitration is an
alternative to a trial in a court of law. The process is similar in the sense
that it is an adjudicative process but different in that it is much less formal.
An arbitrator's decision in a binding arbitration is subject only to limited
rights of appeal.

ADR Ottawa – the Arbitration Specialists

ADR Ottawa arbitrators are highly skilled and experienced. We have handled
private arbitrations and our arbitrators have served with distinction on
administrative tribunals in which they have adjudicated hundreds of cases in
both English and French. We are highly qualified to conduct complex
quasi-judicial processes, ensuring procedural fairness, careful consideration of
the evidence and well-written arbitral awards and decisions.

Close
×

TRAINING

We provide comprehensive, practical training on negotiation, conflict
resolution, mediation and workplace investigation for human resource
professionals, public servants, private sector employees, lawyers and
consultants.

Important topics include: collaborative negotiation; communication skills
applied to conflicts; managing impasses; dealing with issues of power; key
skills for effective mediation; how to conduct workplace investigations; and
ensuring procedural fairness in administrative investigations.

Click here for upcoming events
Close


HARASSMENT & ADMINISTRATIVE INVESTIGATION

Harassment and other administrative investigations are generally conducted in
the workplace pursuant to institutional harassment and discrimination policies,
codes of ethics and other applicable policies. Allegations of harassment may
involve inappropriate words or conduct - or sexual harassment - or abuse of
authority. The investigation process involves interviewing witnesses, examining
and weighing evidence and writing reports with detailed analysis and findings.

Learn more
×

HARASSMENT AND ADMINISTRATIVE INVESTIGATION

Harassment and other administrative investigations are generally conducted in
the workplace pursuant to institutional harassment and discrimination policies,
codes of ethics and other applicable policies. Allegations of harassment may
involve inappropriate words or conduct - or sexual harassment - or abuse of
authority. The investigation process involves interviewing witnesses, examining
and weighing evidence and writing reports with detailed analysis and findings.

ADR Ottawa – Investigating and Resolving Conflict in the Workplace

ADR Ottawa professionals have performed administrative investigations and
fact-finding examinations in a wide variety of government departments and
agencies, large educational institutions, Canadian military bases and
private-sector organizations. We specialize in the application and
interpretation of policies designed to prevent harassment and discrimination and
in human rights legislation. We have also performed many investigations
involving other forms of alleged misconduct, including conflicts of interest,
and breaches of ethics, security and privacy. These investigations involved
individuals of every seniority level, up to and including Assistant Deputy
Minister, senior military and RCMP officers, and high-ranking
Governor-in-Council appointees. Our work in this area comprises the design and
implementation of investigation protocol, interviewing witnesses, examining
documents, analyzing evidence and preparing detailed investigation reports with
findings based on relevancy, credibility and applicable policy, legislative
and/or regulatory obligations. We have performed numerous complex investigations
and fact-findings within and on behalf of many organizations, including:

 * Aboriginal Business Canada
 * Algonquin College
 * Canada Border Services Agency
 * Canadian Forces Morale and Welfare Services
 * Canadian Human Rights Tribunal
 * Canadian Nuclear Safety Commission
 * Canadian Space Agency
 * Children’s Hospital of Eastern Ontario (CHEO)
 * Commissioner for Federal Judicial Affairs Canada
 * Conflict of Interest and Ethics Commissioner
 * Cornwall Police Service
 * Engineers Canada
 * Export Development Canada
 * First Nations Information Governance Centre
 * Global Affairs Canada (formerly Department of Foreign Affairs and
   International Trade)
 * Health Canada
 * House of Commons
 * Indian Residential Schools Resolution Canada
 * Industry Canada
 * Justice Canada
 * Lakehead University
 * Laurentian University
 * Loyalist College
 * National Capital Commission
 * Native Women's Association of Canada
 * Ottawa Carleton District School Board
 * Ottawa Community Housing
 * Ottawa Police Service
 * Parks Canada
 * Parliamentary Protective Service
 * Parole Board of Canada
 * Public Prosecution Service of Canada
 * Public Safety Canada (formerly Solicitor General of Canada)
 * Privy Council Office
 * RCMP
 * Rogers Communications
 * Senate of Canada
 * Senate Ethics Office
 * Transport Canada
 * University of Ottawa
 * Upper Canada District School Board
 * Veteran’s Affairs Canada
 * Wabano Centre for Aboriginal Health

Close


MED-ARB

Med-Arb is a process in which a neutral third party acts as a mediator and as an
arbitrator. Mediation is attempted first; then the parties submit the remaining
unresolved issues for arbitration. The process is described as a “hybrid“
because it combines two forms of alternative dispute resolution in the same
setting. In this process, ADR Ottawa professionals fulfill a dual role,
assisting parties to resolve what they can, then rendering a binding decision on
what the parties are unable to resolve.


FACILITATION

Facilitation is distinct from mediation, as the focus is not necessarily on
settling defined conflicts. Facilitations are often required in a workplace
setting, to resolve ongoing disputes between co-workers and group dysfunction. A
facilitator coordinates and facilitates group activities, narrowing and defining
issues and managing any difficulties or tension between parties in order to move
toward a more productive resolution of issues. ADR Ottawa offers the
interpersonal skills and experience necessary to effectively coordinate and
manage group dynamics in an intensive group setting, whether the group is large
or small.


WORKPLACE CONFLICT RESOLUTION

Examinations of the workplace are conducted to determine whether there is a
poisoned or problematic work environment, why such problems exist, and what
recommendations can be made to help resolve them. The purpose is not to assess
wrongdoing or assign fault. Rather, the goal is to assess the situation in the
workplace and provide a detailed report that outlines the important issues and
proposes practical solutions to the problems that have been identified.


CALENDAR



To reserve an appointment, please click your preferred available date:

We will contact you on receipt of your Appointment Request form.

Your Browser Require FRAMES, Click Link Below
Your Browser Require FRAMES, Click Link Below


AGREEMENTS



The following agreements may be used for the mediation session and in the event
of a settlement:

 * Mediation Agreement
 * Minutes of Settlement


PROFESSIONALS






STEVEN C. GAON

Professional Biography

Mr. Gaon is a bilingual mediator and arbitrator with an extensive legal
background, primarily as a civil and family law litigator, but also including
administrative law, provincial offences and solicitor’s work. Practicing dispute
resolution since 1998, Mr. Gaon founded ADR Ottawa Inc. in 2003. He has mediated
thousands of cases under the Ontario Attorney General's Mandatory Mediation
Program. Mr. Gaon was awarded a Chartered Mediator designation by the ADR
Institute of Canada in 2008. He is also an experienced arbitrator, having
arbitrated and adjudicated a variety of legal disputes. Additionally, Mr. Gaon
is a recognized and trusted workplace investigator, conducting administrative
investigations into alleged harassment, breach of ethics, conflict of interest,
regulatory violations, privacy and security matters, and other forms of
misconduct.

Mr. Gaon is also a leader in Ottawa’s legal community, serving as an elected
member of the Board of Trustees of the County of Carleton Law Association (CCLA)
since 2009, as CCLA President in 2015-2016, and as an Adjunct Law Professor at
the University of Ottawa, Faculty of Common Law since 2018.


FEES




MEDIATION, ARBITRATION, FACILITATION & TRAINING

 * Half-day Ottawa and Virtual Mediations: $1,700 block fee (minimum) for a
   3-hour mediation, including reasonable preparation time, plus HST and
   reasonable disbursements, if any.
 * Full-day Ottawa and Virtual Mediations: $3,400 block fee (minimum) for a
   6-hour mediation, including reasonable preparation time, plus HST and
   reasonable disbursements, if any.
 * Mediations Outside National Capital Region of Ottawa: $3,900 block fee for
   a 6-hour mediation (full-day minimum), including reasonable preparation time,
   plus HST and applicable disbursements.
 * $600 per hour plus HST for every hour or part hour over the set 3 or 6 hour
   mediation time, as the case may be.
 * Arbitrations, Facilitations and ADR Training: $600 per hour plus HST and
   applicable disbursements.


CANCELLATION FEES

If an ADR session is adjourned or cancelled for any reason, counsel for the
party or parties requesting the adjournment or cancellation (or the party, if
unrepresented) will be responsible for a cancellation fee. If we do not receive
at least 15 clear calendar days' notice to adjourn or cancel an ADR session from
the date selected, there will be a cancellation fee of one half the minimum rate
of the booked session. Failing agreement as to which party bears responsibility
for the cancellation, the fee will be divided equally among the parties.


WORKPLACE CONFLICT & HARASSMENT INVESTIGATIONS

ADR Ottawa charges an hourly rate for investigations. Depending on the nature of
the client organization and the file, we are prepared to negotiate fee
structures on a case-by-case basis, considering the complexity of the matter,
number of witnesses to be interviewed, time anticipated to complete the work and
other factors.


GOVERNMENT & NON-GOVERNMENT ORGANIZATION RATES

We will abide by applicable tariffs for fees and disbursements permissible by
regulations and policies of federal, provincial and municipal government
departments and agencies, such as the Treasury Board of Canada Guidelines. We
are also prepared to work with non-government clients, such as not-for-profit
organizations, to respect budgetary goals and realistic financial limits.


CONTACT




ADR Ottawa Inc.

116 Albert Street, Suite 300

Ottawa, Ontario

Canada K1P 5G3

--------------------------------------------------------------------------------



(613) 565.6215



(613) 565.9715



info@adrottawa.com

Copyright © 2023 ADR Ottawa Inc. · All rights reserved · Privacy Policy

×

ADR OTTAWA PRIVACY POLICY

We are committed to providing the highest standards in alternative dispute
resolution ("ADR"). To provide this level of service, we need to collect, use
and disclose some of your personal information. Protecting your personal
information is as important to us as it is to you.

We only handle personal information in manner that a reasonable person would
consider appropriate in the circumstances. At ADR Ottawa, you have the right to
control how your personal information is obtained, used and given out.

What personal information do we collect?

We collect basic information, such as your name and address, telephone and fax
numbers and your email address. We do not use this basic information for mass
marketing, nor do we sell this information to third parties. We also collect
sensitive information which you or your lawyer will need to provide, for
example, to enable us to mediate or arbitrate your dispute, including the
detailed particulars of your case.

Why do we collect personal information?

We collect your personal information in order to conduct mediations,
facilitations, arbitrations, investigations, workplace examinations and other
ADR processes. The purpose of this collection is limited to the proficient
conduct of these ADR processes.

Who do we disclose personal information to?

We require your personal information in order to serve your ADR needs. This
generally means disclosing information to the other parties in the ADR process
that you have chosen to use but only with your express or implied consent. In
limited circumstances, we will disclose your personal information to non-parties
without your express consent. This includes disclosing personal information in
the following circumstances:

 * for research or education purposes on an anonymous basis;
 * where ordered to do so by judicial authority, or where required to do so by
   law; and
 * where the information suggests that there will be actual or potential threat
   to human life or safety, or the commission of a crime in the future.

Where possible, we will ensure that the parties to whom we disclose your
personal information are also committed to maintaining your privacy.

How do we protect your personal information?

We protect your personal information by:

 * implementing reasonable safeguards in a manner appropriate to the sensitivity
   of the personal information we collect;
 * not collecting, using or disclosing personal information for any purpose
   other than those reasonably identified;
 * obtaining the appropriate express or implied consent from you for the
   collection, use and disclosure of your personal information (subject to the
   exceptions listed in this Policy); and
 * retaining your personal information only for such time as necessary to
   fulfill the purposes for which it was collected.

How can you control the use of your personal information?

We will be pleased to discuss your particular privacy needs. Please feel free to
contact us at:

ADR Ottawa Inc.

Attention: Privacy Officer

4338 Innes Road, Suite 112

Ottawa ON K4A 3W3

Tel: (613) 565-6215 Fax: (613) 565-9715

E-mail: info@adrottawa.com

Close