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Effective URL: https://us.mcmworldwide.com/en_US/home
Submission: On November 23 via api from US — Scanned from DE
Effective URL: https://us.mcmworldwide.com/en_US/home
Submission: On November 23 via api from US — Scanned from DE
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</form>Text Content
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YOUR PRIVACY
PRIVACY POLICY – YOUR PRIVACY RIGHTS
Effective Date: 12-31-19 Last Updated: 7-1-23
SCOPE
This Privacy Policy ("Policy") describes how MCM Products USA, Inc. ("MCM,"
"we," or "us") treats personal information we collect about you, including
through our stores, websites, applications, and platforms where the Policy is
located (the “Platform”).This Policy does not apply to our collection of
employment-related personal information of California residents.
This Platform is operated in the United States and intended for use by
individuals who are located in the United States.
NOTICE AT COLLECTION
We collect information from you and about you. Here are some examples of the
information we may collect, how we may use it, how we may disclose it and
whether we share it for cross-contextual advertising purposes (“sharing”). Below
this Notice At Collection, you will find more detailed descriptions of how we
may collect, use and disclose personal information.
Please note that we do not knowingly “sell” personal information as defined by
applicated state privacy laws.
• Contact Information. For example, we may collect your name, mailing or billing
address, telephone number and email address. We may also collect your mobile
phone number.
* How We May Collect It: Directly from you; passively or from third parties.
* How We May Use It: To provide our products and services; to run and improve
our business; to communicate with you; to understand your interests; to
determine your eligibility; for marketing purposes; to combine information;
for security purposes; as otherwise permitted by law or as we may notify you;
or as requested or directed by you.
* How We May Disclose It: Internally; on our Platform; with our service
providers; with our business partners; with third parties for marketing
purposes; with any successors to all or part of our business or one of our
brands; to comply with the law or to protect ourselves; for other reasons we
may describe to you at the time of collection; or as requested or directed by
you.
* We may share this information for cross-contextual marketing purposes with
business partners such as advertising and marketing networks and companies
and social media companies. For more information about your right to opt-out,
please click here. to view privacyrights
• Account Information. If you create an account with us, we may collect your
account log-in or name and your password.
* How We May Use It: Directly from you or passively.
* How We May Use It: To provide our products and services; to run and improve
our business; to communicate with you; to combine information; for security
purposes; as otherwise permitted by law or as we may notify you; or as
requested or directed by you.
* How We May Disclose It: Internally; with our service providers; with any
successors to all or part of our business or one of our brands; to comply
with the law or to protect ourselves; for other reasons we may describe to
you at the time of collection; or as requested or directed by you.
* We Do Not Share This Information For Cross-Contextual Marketing Purposes.
• Payment Information.This may include your credit or debit card number or your
checking or savings account number.
* How We May Collect It: Directly from you or passively.
* How We May Use It: To provide our products and services; to run and improve
our business; to determine your eligibility; to combine information; for
security purposes; as otherwise permitted by law or as we may notify you; or
as requested or directed by you.
* How We May Disclose It: Internally; with our service providers; with any
successors to all or part of our business or one of our brands; to comply
with the law or to protect ourselves; for other reasons we may describe to
you at the time of collection; or as requested or directed by you.
* We Do Not Share This Information For Cross-Contextual Marketing Purposes.
• Demographic Information. We may collect your birthdate, age, gender and zip
code.
* How We May Collect It: Directly from you; passively or from third parties.
* How We May Use It: To provide our products and services; to run and improve
our business; to understand your interests; for marketing purposes; to
combine information; for security purposes; as otherwise permitted by law or
as we may notify you; or as requested or directed by you.
* How We May Disclose It: Internally; with our service providers; with our
business partners; with third parties for marketing purposes; with any
successors to all or part of our business or one of our brands; to comply
with the law or to protect ourselves; for other reasons we may describe to
you at the time of collection; as requested or directed by you.
* We may share this information for cross-contextual marketing purposes with
business partners such as advertising and marketing networks and companies
and social media companies. For more information about your right to opt-out,
please click here. to view privacyrights
• Information that you post or submit. We may collect personal information
included in a post you make in a public space on our Platform or when you send
us a message through the “Contact Us” page or similar features on our Platform.
We may also collect personal information that you leave in a product review or
in an entry for a promotion, contest or challenge. We may collect personal
information that you submit when you contact our customer service team. We may
also collect your signature if you submit it to us.
* How We May Collect It: Directly from you or passively.
* How We May Use It: To provide our products and services; to run and improve
our business; to communicate with you; to understand your interests; to
determine your eligibility; for marketing purposes; to combine information;
for security purposes; as otherwise permitted by law or as we may notify you;
or as requested or directed by you.
* How We May Disclose It: Internally; on our Platform; with our service
providers; with our business partners; with any successors to all or part of
our business or one of our brands; to comply with the law or to protect
ourselves; for other reasons we may describe to you at the time of
collection; as requested or directed by you.
* We Do Not Share This Information For Cross-Contextual Marketing Purposes.
• Social Media Information. We may collect personal information you post on our
social media pages. We may also collect your social media profile information
and personal information posted on your page.
* How We May Collect It: Directly from you; passively or from third parties.
* How We May Use It: To provide our products and services; to run and improve
our business; to communicate with you; to understand your interests; for
marketing purposes; to combine information; for security purposes; as
otherwise permitted by law or as we may notify you; or as requested or
directed by you.
* How We May Disclose It: Internally; on our Platform; with our service
providers; with our business partners; with third parties for marketing
purposes; with any successors to all or part of our business or one of our
brands; to comply with the law or to protect ourselves; for other reasons we
may describe to you at the time of collection; as requested or directed by
you.
* We may share this information for cross-contextual marketing purposes with
business partners such as advertising and marketing networks and companies
and social media companies. For more information about your right to opt-out,
please click here. to view privacyrights
• Commercial information This may include information that identifies you and
relates to the products or services in which you are interested or have
considered purchasing. We may also collect personal information about your
shopping habits and consuming history or tendencies.
* How We May Collect It: Directly from you; passively or from third parties.
* How We May Use It: To provide our products and services; to run and improve
our business; to communicate with you; to understand your interests; for
marketing purposes; to combine information; for security purposes; as
otherwise permitted by law or as we may notify you; or as requested or
directed by you.
* How We May Disclose It: Internally; with our service providers; with our
business partners; with third parties for marketing purposes; with any
successors to all or part of our business or one of our brands; to comply
with the law or to protect ourselves; for other reasons we may describe to
you at the time of collection; as requested or directed by you.
* We may share this information for cross-contextual marketing purposes with
business partners such as advertising and marketing networks and companies
and social media companies. For more information about your right to opt-out,
please click here. to view privacyrights
• Internet or other similar network activity. This may include unique personal
identifiers, online identifiers, IP address, device identifier, browsing
history, search history, and information regarding interaction with an
electronic communication, Internet website, application, or advertisement. This
may also include location-based information derived from your IP address or
other technical information or information about the browser or operating system
you are using or what site you came from and what site you visit when you leave
us.
* How We May Collect It: Directly from you; passively or from third parties.
* How We May Use It: To provide our products and services; to run and improve
our business; to communicate with you; to understand your interests; to
determine your eligibility; for marketing purposes; to combine information;
for security purposes; as otherwise permitted by law or as we may notify you;
or as requested or directed by you.
* How We May Disclose It: Internally; with our service providers; with our
business partners; with third parties for marketing purposes; with any
successors to all or part of our business or one of our brands; to comply
with the law or to protect ourselves; for other reasons we may describe to
you at the time of collection; or as requested or directed by you.
* We may share this information for cross-contextual marketing purposes with
business partners such as advertising and marketing networks and companies
and social media companies. For more information about your right to opt-out,
please click here. to view privacyrights
• Sensory data. For example, if we interact with you via telephone, to the
extent permitted by law, we may record our discussion with you. We may also
record visual information when you visit our stores or use our Platform or post
our products or tag us on social media.
* How We May Collect It: Directly from you; passively or from third parties.
* How We May Use It: To provide our products and services; to run and improve
our business; to understand your interests; to combine information; for
security purposes; as otherwise permitted by law or as we may notify you; or
as requested or directed by you.
* How We May Disclose It: Internally; on our Platform; with our service
providers; with our business partners; with any successors to all or part of
our business or one of our brands; to comply with the law or to protect
ourselves; for other reasons we may describe to you at the time of
collection; or as requested or directed by you.
* We Do Not Share This Information For Cross-Contextual Marketing Purposes.
• Inferences drawn from other personal information. This may include a profile
about you relating to your preferences, characteristics, psychological trends,
predispositions, behavior, attitudes, intelligence, abilities, and aptitude.
* How We May Collect It: Directly from you; passively or from third parties.
* How We May Use It: To provide our products and services; to run and improve
our business; to understand your interests; to determine your eligibility;
for marketing purposes; to combine information; for security purposes; as
otherwise permitted by law or as we may notify you; or as requested or
directed by you.
* How We May Disclose It: Internally; with our service providers; with our
business partners; with third parties for marketing purposes; with any
successors to all or part of our business or one of our brands; to comply
with the law or to protect ourselves; for other reasons we may describe to
you at the time of collection; or as requested or directed by you.
* We may share this information for cross-contextual marketing purposes with
business partners such as advertising and marketing networks and companies
and social media companies. For more information about your right to opt-out,
please click here. to view privacyrights
Our Personal Information Retention Criteria: The California Consumer Privacy
Act, as amended by the California Privacy Rights Act (collectively, “CCPA”)
requires that we disclose the criteria we use to determine how long we will
retain each category of personal information we collect. Oftentimes, our records
contain several of these categories of personal information combined together
and therefore we consider, on a case-by-case basis, a number of factors to
assess how long personal information is retained. These factors include what
personal information is reasonably necessary to (i) provide our products and
services or administer our relationship with an individual; (ii) protect our
business, employees, organization and others; (iii) fulfill our legal and
regulatory obligations; and (iv) investigate and address issues which may
include safety concerns, potential security incidents or policy violations.
--------------------------------------------------------------------------------
HOW WE MAY COLLECT YOUR PERSONAL INFORMATION
We may collect your personal information in different ways. Below, you will find
additional details and examples regarding how we may collect your personal
information.
• Directly From You. This includes if you provide personal information to our
service providers. Some examples include:
* Register for an account.
* Purchase our products and services through the Platform or in our stores.
* Sign up to receive communications from us, such as text messages, emails or
promotional communications.
* Participate in one of our promotional sweepstakes or contests.
* Submit an inquiry or other information to us.
* Complete a survey or participate in a focus group.
* Leave a product review.
* Engage with the “LiveChat” feature on our Platform.
* Sign up for a loyalty program or a promotion.
* Submit a request to, or engage with, our customer service team.
* Interact with our social media pages.
* Otherwise engage with us.
• Passively. We may use tools such as analytics, session replay tools and other
cookies and pixels, including tools run by third parties, to collect personal
information passively from you. For example, when you:
* Visit and navigate our Platform on any device.
* Enable location-based features on our Platform.
* View, click on, or interact with an electronic communication that is sent on
our behalf.
* Click on a sponsored link or third-party advertisement. These links or
advertisements may not be on our Platform.
We may also collect information about users over time and across different
websites and devices when you use the Platform.
• From Third Parties. We may receive information about you from other sources.
For example, this may include receiving information from:
* Our business partners, including advertising and marketing networks and
companies, social media companies, certain analytics vendors, and companies
that sell our products on their own platform.
* Social media sites, including Facebook, TikTok, Twitter, YouTube, Pinterest,
Snapchat and Instagram.
* Your contacts who provide your information to us because they think you may
be interested in our products or they want to share a product with you.
* Companies that provide information to supplement what we already know about
you, including data aggregators. Certain third parties may link your name and
email address to other information they have collected. This might include
online usage information.
--------------------------------------------------------------------------------
HOW WE MAY USE YOUR PERSONAL INFORMATION
Here are more details and examples regarding how we may use your personal
information:
* To Provide Our Products and Services. This could include fulfilling your
requests for products or services. It could also include processing payments,
purchases, returns or other transactions.
* To Run and Improve Our Business. We may use your information to make our
Platform and our products and services better. This may also include using
your information for business administration purposes, such as for
accounting, record keeping, legal, backup and other administrative purposes.
This may also include using your personal information to provide a loyalty
program.
* To Communicate With You. This may include responding to your feedback or
inquiries or providing customer support. It may also include notifying you if
you win a promotion. We may communicate with you about your account or our
relationship. We may also contact you about this Policy or our Platform terms
and conditions.
* To Understand Your Interests. This may include understanding what products
and services are or may be of interest to you
* To Determine Your Eligibility. This may include evaluating your eligibility
for some of our products, services, and promotions. For example, this may
include verifying your age, date of birth and state of residence.
* For Marketing Purposes. We may provide you with information about our
company, business initiatives, products and services. This includes using
your information to personalize your experience on our Platform and with our
products. These might be third party offers or products we think you might
find interesting. We may also use your personal information to send you
electronic communications, including through email or text message. We and
our partners may engage in cross-contextual advertising and retargeting using
information gathered across multiple websites, devices, or other platforms.
For more information about your choices related to these communications, see
the Cookies and Electronic Communications section below.
* To Combine Information. For example, we may combine information that we
collect in our stores with information we collect online. We may also combine
information we collect about you from the different devices you use to access
our Platform.
* For Security Purposes. This could include protecting our company and
consumers who use our products and services. It may also include protecting
our Platform or investigating a potential fraud.
* As Otherwise Permitted By Law or As We May Notify You.
* As Requested or Directed By You.
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HOW WE MAY DISCLOSE YOUR PERSONAL INFORMATION
Here are more details and examples regarding how we may disclose your personal
information:
* Internally. We may disclose your personal information to our parent company,
affiliates and subsidiaries.
* On Our Platform. For example, we may publicly display personal information
you post on our social media sites or submit through our customer reviews
feature. We may also display certain personal information you submit in
connection with a promotion.
* With Our Service Providers. We may disclose your personal information to
third parties who perform services on our behalf. For example, this may
include merchandise vendors and payment processors or analytics, advertising
and marketing service providers. It may also include companies that send
emails on our behalf or help us run or better understand our Platform.
* With Our Business Partners. For example, we may disclose your personal
information to social media companies, analytics, advertising and marketing
networks and companies, and social media companies. We may also disclose your
personal information to companies that help us identify or learn more about
our customers.
* With Third Parties for Marketing Purposes. This may include business partners
or other third parties in whose products or services we believe you may be
interested. These third parties may also share your personal information with
others. These third parties may use your personal information for their own
marketing purposes or the marketing purposes of others. This may include the
delivery of cross-contextual advertising.
* With Any Successors to All or Part of Our Business or One of Our Brands. For
example, if MCM merges with, acquires or is acquired, or sells a brand or
part of its business to another business entity. This may include an asset
sale, corporate reorganization or other change of control. We may sell or
transfer our customer personal information as an asset or as part of a larger
transaction action.
* To Comply With the Law or To Protect Ourselves. For example, this could
include responding to a court order or subpoena. It could also include
disclosing personal information if a government agency or investigatory body
requests. We might share personal information when we are investigating a
potential fraud. This could include fraud we think has occurred during a
sweepstakes or promotion. We may also share personal information if you are
the winner of a sweepstakes or other contest with anyone who requests a
winner’s list.
* For Other Reasons We May Describe to You At the Time of Collection.
* As Requested or Directed By You.
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YOUR PRIVACY RIGHTS
Based on your state of residence, you may have the rights listed below with
respect to the personal information that we maintain about you. We may take
steps to verify your identity, as permitted or required under applicable law,
before we process your request. Verification may include asking you to provide
information about yourself that we can match against information already in our
possession.
* Notice. This means that you can request that we disclose what personal
information we have collected about you, including the categories of personal
information, the categories of sources from which the personal information is
collected, the business or commercial purpose for collecting, selling, or
sharing personal information, the categories of third parties to whom we have
disclosed personal information, and the specific pieces of personal
information we have collected about the consumer.
* Deletion. This means that you can request that we delete personal information
about you which we have collected from you.
* Correction. This means that you can request that we correct inaccurate
personal information that we maintain about you.
* Opt-Out of Sale of Personal Information. If you would like to request to opt
out of allowing us to sell your personal information, please follow the
instructions below. As of the date of this policy, we do not, and for the
past 12-months have not, knowingly sold personal information.
* Opt-Out of Sharing of Personal Information. You may have the right to opt out
of sharing of personal information with third parties for cross-contextual
marketing purposes. If you would like to limit the cookies and other tracking
tools used our on Platform, please follow the instructions in our Cookie
Policy.
* Right to Non-Discrimination. This means that we are prohibited from
discriminating against you if you exercise your rights under applicable law.
If you wish to exercise your rights under this section, you can contact us at
1-855-MCM-1976 or submit a request through our Contact Us tab. Please include
your name, email address and state of residence, and indicate you are making a
“Privacy Rights” request. If we deny your rights request and you would like to
appeal, you may contact us at contact.us@mcmworldwide.com.
Agents. Agents that you have authorized to act on your behalf may also submit
privacy requests as instructed above. The agent must also provide evidence that
they have your written permission to submit a request on your behalf. If we are
unable to verify the authenticity of a request, we may ask you for more
information or may deny the request.
Additional Information for California Residents. If you reside in California,
you have the right to ask us one time each year if we have shared personal
information with third parties for their direct marketing purposes. To make a
request, please send us an email at contact.us@mcmworldwide.com. Indicate in
your email or letter that you are a California resident making a “California
Shine the Light” inquiry.
NOTICE OF FINANCIAL INCENTIVES
We may offer various financial incentives in relation to our products and
services. For example, we may provide discounts, coupons and other benefits for
customers who join our loyalty program or sign up for a coupon by providing your
email address or phone number. When you participate in a financial incentive, we
collect personal information from you. You have the ability to opt out of the
financial incentive, or our subsequent use of your personal information in
connection with a financial incentive, at any time by contacting us at
contact.us@mcmworldwide.com. The value of your personal information is
reasonably related to the value of the offer or discount presented to you less
any expenses incurred by us in providing the offer or discount. In some
instances, or for some programs, we may provide you with additional terms or
conditions relating to a financial incentive.
CHILDREN UNDER 16
The Platform where this Policy is located is meant for adults. We do not
knowingly collect personally identifiable data from persons under the age of 16
and strive to comply with the provisions of COPPA (The Children’s Online Privacy
Protection Act). Please note that we do not knowingly sell or share for
cross-contextual advertising purposes the personal information of persons under
the age of 16.
If you are a parent or legal guardian and think your child under 16 has provided
us with information, please contact us at contact.us@mcmworldwide.com. You can
also write to us at the address listed at the end of this website Policy. Please
mark your inquiries “COPPA Information Request.” Parents, you can learn more
about how to protect children’s privacy on-line here - Protecting Your Child's
Privacy Online.
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COOKIES AND ELECTRONIC COMMUNICATIONS
You have certain choices about how we collect, use and disclose your information
in connection with our use of cookies and our provision of electronic
communications. Certain choices you make are browser and device specific.
Cookies & Other Tracking Technologies:
Cookies: You can adjust your browser to control cookies to require your
affirmative acceptance for new cookies, automatically reject cookies and/or
delete or disable existing cookies. How you do so depends on the type of cookie
and the browser that you are using. For more information on how to control
browser cookies, click here for information on how to control browser cookies. .
If information about your browser is not available through this page, please
search your browser for instructions about how to opt-out of cookie collection.
* Flash Cookies: You may need to take an additional action to manage
flash cookies, which you can learn more about here. to learn about flash
cookies. Why? Because flash cookies cannot be controlled through your browser
settings.
* Google Analytics: We may use Google Analytics on our Platform to help
us understand how you use our Platform. You can learn about how to opt-out of
Google Analytics here to learn how to opt out of Google analytics. .
* Facebook: We may use Facebook cookies to target ads to you. You can
learn about how to opt-out of receiving targeted advertisements from Facebook
here to learn how to opt out of Facebook targeted ads. .
* Email Tools: You can also change your email settings to block the
automatic download of images in email messages, as such images may contain
technologies that help us understand how you interact with the message.
* Note that deleting or blocking cookies may impact your experience on
our website, as some features may not be available. Certain options you
select are browser and device specific.
* To learn more about our use of cookies, please review our Cookie
Policy.
Our Do Not Track Policy: Some browsers have “do not track” features that allow
you to tell a website not to track you. These features are not all uniform. We
do not currently respond to “do not track” signals. If you block cookies,
certain features on our sites may not work. If you block or reject cookies, not
all of the tracking described here will stop.
Marketing Communications:
You can opt out of receiving our marketing communications, which we may send by
email or text message. Note that you will still receive transactional messages
from us, including information about your account and responses to your
inquiries.
If you sign up to receive text messages, we will send you information about
promotional offers and other content. As described above, these messages may use
information passively collected based on your actions while on our Platform. For
example, you may receive a text message if you have items in your cart and do
not complete the purchase. We may use cookies to collect the information that
triggers these text messages. If you choose to have text messages sent to your
mobile phone, we may collect information such as your telephone number and
whether and when you read a text message. You may opt out of receiving text
messages at any time by texting “STOP” to our text messages. For more
information about text messages, please see our Terms and Conditions.
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SECURITY
The Internet is not 100% secure. We cannot promise that your use of our Platform
will be completely safe. We encourage you to use caution when using the
Internet. We use reasonable means to safeguard personal information under our
control. A username and a password may be needed to access certain areas of our
Platform. It is your responsibility to protect your username and password. If
you think your password has been compromised, you should immediately change your
password.
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STORAGE OF INFORMATION
Information we maintain may be stored in or outside of the United States. If you
live outside of the United States, you understand and agree that we may transfer
your personal information to the United States. This Platform is intended for
use in the United States and is subject to the laws of the United States, which
may not provide the same level of protections as those in your own country.
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LINKS
Our Platform may contain links to other third-party sites that are not governed
by this Policy. If you click on a link to a third-party site, you will be taken
to a site we do not control. We are not responsible for these third-party sites
or their privacy practices. We suggest that you read the privacy policies of
those sites carefully.
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HOW TO CONTACT US
If you have any questions, comments or concerns with respect to our privacy
practices or this Policy, or wish to update your information, please feel free
to contact us at contact.us@mcmworldwide.com or by telephone at 1-855-MCM-1976.
You may also write to us at the following address:
MCM Products USA
Attention: Data Protection Officer
681 Fifth Avenue
10th Floor
New York, NY 10022
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CHANGES IN POLICY
From time to time, we may change our Policy. We will notify you of any material
changes to our Policy as required by law. We will also post an updated copy on
our Platform. Please check our Platform periodically for updates.
More information about Cookie Settings and Privacy
STRICTLY NECESSARY COOKIES
Always Active
These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.
These cookies do not store any personally identifiable information.
PERFORMANCE COOKIES
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. All
information these cookies collect is aggregated and therefore anonymous. If you
do not allow these cookies we will not know when you have visited our site, and
will not be able to monitor its performance.
TARGETING COOKIES
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not store directly personal
information, but are based on uniquely identifying your browser and internet
device. If you do not allow these cookies, you will experience less targeted
advertising.
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