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Training and Certification Requirements

Each year, brokers are required to complete America's Health Insurance Plans
(AHIP) training and Wellcare Annual Certification Training (ACT). Here are some
highlights of this year's Wellcare ACT:

 * One Combined 2024 Wellcare Annual Certification Training (ACT): 2024 Wellcare
   ACT is combined and satisfies the certification requirement for all Medicare
   Advantage (MA/MAPD) and PDP plans for Wellcare.
 * Unlimited Attempts: You can take the Wellcare ACT Mastery Exam as many times
   as you would like. Remember, there is a 24-hour lockout between attempts to
   allow you time to study and revisit any of the training material.
 * Open-book Wellcare ACT Mastery Exam: The entire training course is available
   for download in PDF format located in the course Resources section. The
   document can be searched by using the ctrl-f search function.
 * Updated Product Information: A link is provided in the course to our product
   site (wellcarefirstlook.com). It is always up-to-date and can be referenced
   anytime.
 * One Transcript: AHIP and ACT transcripts can be accessed from one location,
   the Centene Learning Center.

 

Centene Learning Center

Accessing the Centene Learning Center

AHIP and Wellcare ACT can be accessed in the Centene Learning Center.
Completing 2024 Wellcare ACT satisfies the certification requirements to market
and sell both 2023 and 2024 Wellcare plans. Take the following steps to access
2024 AHIP & Wellcare ACT in the Centene Learning Center:

Step 1: Access the Centene Learning Center.

 * Returning Users: Enter your Username and Password and select Login.
 * First Time Visitors: Select the Create a New Account link under the First
   Time Visitor? section and complete registration.

Step 2: Complete the following:

 1. 2024 AHIP Medicare Training
 2. 2024 Wellcare ACT Journey to a Successful Season
 3. 2024 Wellcare ACT Know Your Product
 4. 2024 Wellcare ACT Mastery Exam

Note: Each course must be completed in order. For example, 2024 Wellcare Journey
to a Successful Season will unlock after AHIP is completed.

Training Resource:

 * Centene Learning Center User Guide

Note: Once certification training requirements are completed, please allow 48
hours for our systems to update.

 

America's Health Insurance Plans (AHIP)

AHIP Requirements:

Consider the following when working toward the completion of the AHIP
requirement:

 * Completing 2024 AHIP satisfies the first requirement to market and sell both
   2023 and 2024 Wellcare plans.
 * Centene does not accept other Medicare fraud, waste, and abuse training in
   place of AHIP.
 * Completed scores are electronically loaded into the Centene Learning Center
   through an AHIP integration. Wellcare does not accept PDF certificates of
   completion.

AHIP Discount:

As our valued partner, you are eligible for a $50 discount on the annual AHIP
certification training pricing, when accessing AHIP training through our
training site:

 * Access AHIP through the Centene Learning Center.

 

Wellcare Annual Certification Training (ACT)

Wellcare ACT Requirements:

 * A score of 85% or higher is required to pass the Wellcare ACT Mastery Exam.
 * Training must be completed by September 30th to avoid suspension on October
   1st.

Please Note: Failure to complete all certification requirements will result in
the inability to market or sell Wellcare plans, receive commission for any prior
business (including renewals), or order sales materials.

Tips for Completing the Wellcare ACT Mastery Exam:

Prior to taking the Wellcare ACT Mastery exam, keep the following tips in mind:

 * Recommend browsers include: Google Chrome, Firefox, Safari, or Microsoft
   Edge.
 * Ensure the browser zoom setting is set to 100%.
 * The exam is open book - please take your time.
 * A downloadable version of Wellcare ACT is available within
   the Resources section of the training. The PDF can be searched to locate
   information.
 * For every failed attempt at the exam, a 24-hour lockout period will take
   place before a retake is allowed, but the number of attempts is unlimited.

 



 

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Our company provides programs and services to government healthcare programs.
We are the country's largest Medicaid managed care organization. See our current
standing: https://fortune.com/company/centene/fortune500/