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2 forms found in the DOM

GET https://www.egain.com/

<form method="get" action="https://www.egain.com/" class="header-searchform">
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GET https://www.egain.com/

<form method="get" action="https://www.egain.com/" class="mobile-searchform">
  <input type="search" name="s" autocomplete="off" placeholder="Search">
  <button type="submit" class="searchform-submit">
    <i class="icon icon-magnifier"></i>
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</form>

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 * Products
   * COLLABORATION
     * eGain Conversation Hub
     * eGain CallTrack
     * eGain Chat
     * eGain Virtual Assistant
     * eGain ClicktoCall
     * eGain Cobrowse
     * eGain Mail
     * eGain Notify
     * eGain Offers
     * eGain Social
   * INSIGHT
     * eGain Analytics Hub
     * eGain IVR Analytics
   * KNOWLEDGE + AI
     * eGain Knowledge Hub
     * eGain Knowledge for Contact Centers
     * eGain Knowledge for Self-Service
     * eGain Virtual Assistant
     * eGain Virtual Assistant for Agents
     * eGain Sales Advisor
   * SERVICES
     * eGain Consulting
     * eGain University
   * MORE
     * eGain Cloud AlwaysOn
   * EDITIONS
     * eGain Knowledge Hub for Adobe
     * eGain for Amazon Connect
     * eGain Analytics for Amazon Connect
     * eGain for Apple Business Chat
     * eGain for Avaya
     * eGain for Cisco
     * eGain Knowledge Hub for Five9
     * eGain Knowledge Hub for Genesys
     * eGain for Google’s Business Messages
     * eGain for Microsoft Dynamics CRM
     * eGain for Salesforce
     * eGain Knowledge Hub for SAP
     * eGain Knowledge Hub for ServiceNow
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     * Financial Services
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     * Healthcare
     * Health Insurance
     * P&C Insurance
     * Outsourcers
     * Retail
     * Tech Industry
     * Telecom
     * Travel & Hospitality
     * Utilities
   * ORGANIZATIONS
     * Contact Centers
     * eCommerce
     * eService
     * Helpdesks
     * IT
     * Marketing
   * EDITIONS
     * eGain SmartIVR
     * eGain Telehealth
     * eGain Virtual Financial Coach
 * Resources
   * LIBRARY
     * Articles
     * Blogs
     * Research
     * Videos
     * White Papers
     * Customer Success
   * CUSTOMER COMMUNITY
     * eGain Community
     * eGain Support Portal
   * DEVELOPER COMMUNITY
     * eGain Developer Central
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     * eGain Econet Portal
     * eGain Marketplace
   * TOPICS
     * Chat
     * Cloud Software
     * Customer Service Software
     * Digital Transformation
     * Digital CX
     * Knowledge Management
     * Knowledge Management System
 * Success
   * CUSTOMERS
     * Customer Success
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     * Analyst Recognition
     * Awards
 * Support
   * CUSTOMER COMMUNITY
     * eGain Community
     * eGain Support Portal
     * eGain Managed Services
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   * PARTNER COMMUNITY
     * eGain Econet Portal
     * eGain Community
     * Partner Locator
     * Partner Deal Registration Form
     * eGain Marketplace
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     * eGain for Apple Business Chat
     * eGain for Amazon Connect
     * eGain Analytics for Amazon Connect
     * eGain for Avaya
     * eGain for Cisco
     * eGain for Google’s Business Messages
     * eGain for Microsoft Dynamics CRM
     * eGain for Salesforce
   * EDITIONS
     * eGain Knowledge Hub for Adobe
     * eGain for Apple Business Chat
     * eGain for Amazon Connect
     * eGain Analytics for Amazon Connect
     * eGain for Avaya
     * eGain for Cisco
     * eGain Knowledge Hub for Five9
     * eGain Knowledge Hub for Genesys
     * eGain for Google’s Business Messages
     * eGain for Microsoft Dynamics CRM
     * eGain for Salesforce
     * eGain Knowledge Hub for SAP
     * eGain Knowledge Hub for ServiceNow
 * Company
   * MANAGEMENT
     * Board of Directors
     * Executive Team
   * INVESTOR RELATIONS
     * Investors
     * Annual Reports
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 * Marquee eGain client bags KMWorld Reality Award for 2021

HOME


MARQUEE EGAIN CLIENT BAGS KMWORLD REALITY AWARD FOR 2021

Sunnyvale, CA (November 16, 2021): eGain Corporation (NASDAQ: EGAN), a leading
cloud platform provider for customer engagement automation, today announced that
BT Consumer, one of its marquee clients, was selected for the KM Reality Award
at the KMWorld Connect Conference 2021.

Bestowed by KMWorld Magazine, the KM Reality Award recognizes an organization in
which knowledge management is a positive reality, not just rhetoric. The award
recipient should have demonstrated leadership in the implementation of knowledge
management practices and processes, realizing measurable business benefits. To
be considered for the award, the knowledge management program must have been in
place for at least one year, received support from senior management, and
defined metrics to evaluate the initiative and its impact on organizational
goals.

BT Consumer is one of the world’s leading communications services companies,
serving more than 30 million customers with more than 600 stores. With its three
brands, BT, EE, and Plusnet, BT Consumer is the largest provider of mobile and
fixed broadband communications services in the UK.


MORE INFORMATION

 * The BT success story, featured in the award: https://bit.ly/3cfSUDi
 * KMWorld Connect Conference: https://www.kmworld.com/Conference/2021
 * eGain Knowledge Hub™: www.egain.com/products/knowledge-management-software/
 * eGain Innovation in 30 Days™: https://www.egain.com/innovation-in-30-days/


ABOUT EGAIN

Our knowledge-powered customer engagement software automates digital-first,
omnichannel experiences for global brands. Infused with AI and analytics,
eGain’s top-rated cloud platform enables effortless customer journeys with
virtual assistance, customer self-service, and modern agent tools. To learn
more, visit https://www.egain.com.

###

eGain, the eGain logo, and all other eGain product names and slogans are
trademarks or registered trademarks of eGain Corp. in the United States and/or
other countries. All other company names and products mentioned in this release
may be trademarks or registered trademarks of the respective companies.

###


MEDIA CONTACT

Michael Messner
Email: press@egain.com
Phone: 408-636-4514




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