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 * Solutions
   
   
   SOLUTIONS
   
   Products Suite to manage the entire flow of your guest experience
   
   
   HOSPITALITY
   
    * Contactless online check-in
      collect documents, e-signature, upsell, payment
    * Collect payments automatically
      auto collect deposit, balance, cancellation fee
    * Upselling software
      offer upgrade, package, service & tours
    * Security deposit collection
      automatic pre-auth of damage deposit
    * Digital guidebook web app
      customized web portal & guidebook
   
   
   ACCEPT PAYMENT
   
    * Payment links
      1-click create & send links to collect money
    * Pre-authorization payment hold
      1-click create & send pre-authorize link
    * Payment gateway integration
      120+ payment gateways
   
   
   RISK AND FRAUD
   
    * Chargeback fraud protection
      Avoid fraud related chargebacks

 * Integrations
 * Pricing
 * Resources
 * EN
   * FR
   * ES

 * Login

Start For Free
 * Solutions
   
   
   SOLUTIONS
   
   Products Suite to manage the entire flow of your guest experience
   
   
   HOSPITALITY
   
    * Contactless online check-in
      collect documents, e-signature, upsell, payment
    * Collect payments automatically
      auto collect deposit, balance, cancellation fee
    * Upselling software
      offer upgrade, package, service & tours
    * Security deposit collection
      automatic pre-auth of damage deposit
    * Digital guidebook web app
      customized web portal & guidebook
   
   
   ACCEPT PAYMENT
   
    * Payment links
      1-click create & send links to collect money
    * Pre-authorization payment hold
      1-click create & send pre-authorize link
    * Payment gateway integration
      120+ payment gateways
   
   
   RISK AND FRAUD
   
    * Chargeback fraud protection
      Avoid fraud related chargebacks

 * Integrations
 * Pricing
 * Resources
 * EN
   * FR
   * ES

 * Login

Start For Free


INCREASE HOTEL REVENUE WITH GUEST EXPERIENCE SOFTWARE

Hotels & vacation rentals use Charge Automation’s guest experience software for
contactless check-in, payment automation, security deposit collection,
upselling, chargeback fraud protection, and creating digital guidebook apps.

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Start for free



STREAMLINE CHECK-INS, MAXIMIZE UPSELLS, ELEVATE EVERY STAY

Hotels & vacation rentals use ChargeAutomation’s guest experience software for
contactless check-in, payment automation, security deposit collection,
upselling, chargeback fraud protection, and creating digital guidebook apps.

Start For Free
Book a Demo



INDUSTRY LEADERS WORKING WITH US





IMPROVE GUEST SATISFACTION BY 75%

 Transform the guest experience with ChargeAutomation by eliminating check-in
queues, providing real-time guest communication, using personalized upsells &
automating the operations of your short-term rental property.


SAVE 30 MINUTES PER BOOKING WITH CONTACTLESS CHECK-IN

Collect all guest information & payments pre-arrival with our contactless
check-in software for hotels, BnB’s & vacation rentals

 * Personal Information (Email, DOB, Address, Nationality..)
 * Selfie & ID verification
 * Rental Agreement & E-Signature
 * Custom questions form (Trip Purpose Preferences...)
 * Reservation payment
 * Security Deposit or Damage Waiver
 * Upselling (Airport pick-up, early check-in, parking & custom)

View Demo
Learn More



SAVE TIME & MONEY WITH AUTOMATED PAYMENT COLLECTION

A happy guest is loyal & will spend more at your hotel or vacation rental
boosting revenue. Go cashless with ChargeAutomation

 * Zero cash handling problems (errors, theft & change shortage)
 * Validate credit cards & experience zero error rate
 * Split guest payments, tourist tax or resort fees
 * Failed payment reminders & auto report invalid cards
 * Synch with your PMS of choice in real-time
 * 120+ global payment gateway integrations
 * Chargeback fraud detection & prevention
 * Payment dashboards with revenue insights
 * Stop chasing after payments & guest no shows

Learn More


REDUCE GUEST PROPERTY DAMAGE WITH SECURITY DEPOSIT COLLECTION

Research has proven that guests act more responsibly & cause less damage when
there is a security deposit.

 * No transaction fees with deposit pre-authorisation
 * Schedule deposit authorization date
 * Capture partial or full deposit amount (in-case of damage)
 * Send deposit payment auto reminders
 * Chargeback protected security deposit
 * Deposit customizable by booking source or property
 * Extended 30 days deposit holding period

Learn More



INCREASE UPSELL REVENUE BY $40 PER BOOKING

Use guest preferences to personalise upsells driving up revenue & profits.

 * Automate upselling during the entire guest journey
 * Upsell pre-arrival, in-stay or post stay
 * Curate upsells by property and guest preferences
 * Auto-reminders to purchase upsells
 * Use existing templates or create your own 
 * 1-click purchase increases upsells conversion by 15% - 20%
 * Customize upsell to be instant purchase or by request

Learn More


IMPROVE THE GUEST EXPERIENCE WITH DIGITAL GUIDEBOOKS

Digitalise info that guests need during their stay at your hotel or vacation
rental using our web-based guidebooks.

 * Check-in instructions & guest manuals
 * Access codes, wifi passwords & customizable FAQ's
 * Earn more with service upselling
 * Live chat & email support
 * Receipts & payment history
 * Photos, videos, virtual tours & recommendations
 * Local maps & tourist guides

Learn More



WE NO LONGER SPENT TIME PHYSICALLY COLLECTING DOCUMENTS OR CONTACTING GUEST FOR
PAYMENTS. CA IS DOING THAT FOR US WITHOUT LIFTING A FINGER.


- KRIS ANAVIS @ UNION SQUARE HOTEL

 5/5
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POWERFUL REFUND AUTOMATION

Automatically Charge/Refund based on a booking’s cancellation policy or your
specified refund policy.

Learn More



PAYMENT & AUTHORIZATION LINK

Create Payment link with 1-click and share with your customers via email, SMS,
Messenger chatbot, etc.

Learn More


CARD VALIDATION & E-AUTHORIZATION

 * Validate credit card to ensure its valid or authorize an amount.
 * No more paper based credit card authorization form
 * Securly collect credit card info
 * Remain PCI Compliant - No manually handling of credit card data
 * 3D Secure™ with card authentication
 * Avoid chargeback

Learn More


ZERO FRAUD GUARANTEED

Don’t make a trade off between payment and risk. Our superior fraud detection
eliminates Chargebacks entirely. We’re so confident in the models that we cover
100% of fraudulent chargebacks.


120 PAYMENT GATEWAYS

ChargeAutomation offers the most payment gateway options in the market by
integrating with every major payment gateway. Choose from virtually any payment
gateway that you or your guests prefer.

Learn More


50+ PMS INTEGRATION

ChargeAutomation can integrate with any Property Management Systems, Channel
Management Systems & Web Booking Engines. If you are with a PMS and are
interested in using ChargeAutomation please contact us and we will notify you
when ChargeAutomation becomes available for you.

Learn More

GET STARTED NOW
Book a Demo

Guest experience software for hotels & vacation rentals


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 * About
 * Contact Us
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 * Payment integrations
 * Chargeback fraud protection
 * competitor comparison
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SOLUTIONS

 * Contactless online check-in
 * Collect payments automatically
 * Upselling software
 * Security deposit collection
 * Digital guidebook web app
 * Pre-authorization payment hold
 * Payment links

All rights reserved by ChargeAutomation Copyright © 2024

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 * Terms and Condition


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