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ERIC P. RHODES.DESIGN


ARTIST, DESIGNER & TECHNOLOGIST

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AN EXPERIENCE DESIGNER DRAWN TO THE COMPLEXITIES OF BEING HUMAN IN AN
INCREASINGLY DIGITAL WORLD.

As a design leader with expertise in design thinking, customer experience (CX)
design, and service design, what I enjoy most in helping people adapt to change
and seize new opportunities.

Currently, I’m pursuing a master’s degree with a focus on emerging technologies
and their impact on the future of work (FoW), with a specialization in
leadership and organizational change.

EXPERIENCE

 * Design Mentor at ADPList2024‐present
 * Founder at Second Realm2019‐2024
 * Head of Service Design at Twitter2018‐2019
 * Service Desginer at Google Hardware2016‐2018
 * Customer Experience Designer at Google ATAP2016
 * Fan engagement at MLB2015
 * Audience development at HarperCollins Publishers2014‐2015
 * Design Director at The Book Report Network2006‐2014
 * Graphic Designer FedEX2004‐2005

CERTIFICATIONS

 * Leadership and Organizational Change at Rutgersin progress
 * Certified Customer Experience Professional at CXPA2017‐2021

EDUCATION

 * Master's degree (MLER) in Industrial Relations at Rutgersin progress
 * Bachelor of Science (BS) in Industrial Relations at Rutgers
 * Assocaiate in Science (AS) in Computer Science
 * Service Design Immersive at Cooper Education
 * User Experience Design at NYU

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 * Read.cv
 * Icebreaker
 * LinkedIn
 * Email
 * Verify

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© Eric P. Rhodes. Made in New Jersey with HTML and CSS.