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Submission: On January 13 via api from US — Scanned from DE
Submission: On January 13 via api from US — Scanned from DE
Form analysis 2 forms found in the DOM
Name: filter.form —
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<input type="text" placeholder="Search Components" ng-model="searchResult" ng-change="expandCompGroupSearch(searchResult,false)" class="ng-pristine ng-untouched ng-valid ng-empty" aria-invalid="false">
</form>Name: filter.form —
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<input type="text" placeholder="Search Components" ng-model="searchResult" ng-change="expandCompGroupSearch(searchResult,false)" class="ng-pristine ng-untouched ng-valid ng-empty" aria-invalid="false">
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CISCO SECURE EMAIL Subscribe Subscribe ACTIVE INCIDENT CRES MAINTENANCE This incident has been open for 28 mins 11 secs. Incident Start Time Jan 13, 2024 05:00:00 AM CET Affected Components CRES Keyserver (CRES), CRES User Login (CRES) Incident Status Updates In Progress Cisco Registered Envelope Maintenance Window 8 PM to 4 AM (San Francisco) Expected Impact: There may be no or limited access to CRES Services during this time period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Jan 13, 2024 at 05:00:00 AM CET (28 mins 11 secs ago) CANCELLED: CISCO SECURE EMAIL CLOUD GATEWAY - SAFE UNSUBSCRIBE MAINTENANCE This incident has been open for 28 mins 11 secs. Incident Start Time Jan 13, 2024 05:00:00 AM CET Affected Components CES Americas (Cloud Email Security), CES Canada (Cloud Email Security), CES Europe (London) (Cloud Email Security), CES Asia (Cloud Email Security), CES Europe (Germany) (Cloud Email Security) Incident Status Updates In Progress This Maintenance has been cancelled. When: Friday January 12, 2024 8:00 PM – 12:00 AM Pacific Time What: Safe Unsubscribe Maintenance. The Global Un-Subscribe service will undergo maintenance during this window. Expected Impact: During this time period the service may be intermittent. If any issue with un-subscribe requests are noted, please try again after the maintenance window. Cisco will validate health of systems post their maintenance window. Please report to Cisco TAC if any anomalies are observed. Secure Email Documentation: * User Guide: https://www.cisco.com/c/en/us/support/security/email-security-appliance/products-user-guide-list.html CES Status Page: https://status.ces.cisco.com/ We value your opinion. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Jan 13, 2024 at 05:00:00 AM CET (28 mins 11 secs ago) SECURE EMAIL ENCRYPTION SERVICE UPGRADE This incident has been open for 42 days 28 mins. Incident Start Time Dec 02, 2023 05:00:00 AM CET Affected Components CES Americas (Cloud Email Security), CES Canada (Cloud Email Security), CES Europe (London) (Cloud Email Security), CES Asia (Cloud Email Security), CES Europe (Germany) (Cloud Email Security), CRES Encryption Add-in Server (CRES), CRES Keyserver (CRES), CRES User Login (CRES) Incident Status Updates Acknowledged Expected Impact: You may encounter occasional rendering issues with links and images in older secure messages. New secure messages sent after the upgrade will function without any issues. Action Required for Microsoft Add-in Users: Administrators must download and distribute the latest Manifest XML files before January 16, 2024. Encryption Add-in: Administrators must download the manifest.xml file from the Email Encryption Admin Portal. Submission Add-in: Administrators must download the manifest.xml file from the Cisco Downloads Page. Release Notes: https://www.cisco.com/c/en/us/support/security/email-encryption/products-release-notes-list.html If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.htmlave planned a maintenance during this time. Posted on Dec 02, 2023 at 05:00:00 AM CET (42 days 28 mins ago) COMPONENT SUMMARY Component Name Component Status CRES Under Maintenance CRES Keyserver Under Maintenance CRES User Login Under Maintenance CRES Encryption Add-in Server Operational Cloud Email Security Under Maintenance CES Americas Under Maintenance CES Asia Under Maintenance CES Canada Under Maintenance CES Europe (Germany) Under Maintenance CES Europe (London) Under Maintenance Talos Cloud Services Operational Malware Protection Operational Others/General Maintenance Operational Reputation Services Operational Security Services Operational COMPONENT STATUS HISTORY Jan 13 to Jan 7 Jan 13 to Jan 7 Component Name Uptime Jan 13Jan 12Jan 11Jan 10Jan 9Jan 8Jan 7 CRES 100 % CRES Keyserver 100 % CRES User Login 100 % CRES Encryption Add-in Server 100 % Cloud Email Security 100 % CES Americas 100 % CES Asia 100 % CES Canada 100 % CES Europe (Germany) 100 % CES Europe (London) 100 % Talos Cloud Services 100 % Malware Protection 100 % Others/General Maintenance 100 % Reputation Services 100 % Security Services 100 % Operational Informational Under Maintenance Degraded Performance Partial Outage Major Outage UPCOMING MAINTENANCE - NEXT 31 DAYS Subscribe to iCalendar Feed CISCO SECURE EMAIL SCHEDULED MAINTENANCE - 2024-01-13 Maintenance Time From Jan 13, 2024 07:00:00 PM CET to Jan 13, 2024 10:00:00 PM CET Affected Components CES Americas (Cloud Email Security), CES Canada (Cloud Email Security), CES Europe (London) (Cloud Email Security), CES Asia (Cloud Email Security), CES Europe (Germany) (Cloud Email Security), Malware Protection (Talos Cloud Services), Reputation Services (Talos Cloud Services), Security Services (Talos Cloud Services), Others/General Maintenance (Talos Cloud Services) Description When: Beginning Saturday, January 13th 2024 19:00 and ending 22:00 Central European Time (2024-01-13 18:00 to 21:00 UTC) What: The Cisco Secure Malware Analytics (Formerly Threat Grid) Cloud service for Europe (https://panacea.threatgrid.eu) will be undergoing planned maintenance Expected Impact: File Analysis, Portal (Panacea), API and Integration Services will be unavailable during t Read More CISCO SECURE EMAIL CLOUD GATEWAY - ASYNCOS ANNOUNCEMENT 15.0.1 MR REFRESH Maintenance Time From Jan 15, 2024 07:00:00 AM CET to Feb 09, 2024 06:59:00 AM CET Affected Components CES Americas (Cloud Email Security), CES Canada (Cloud Email Security), CES Europe (London) (Cloud Email Security), CES Asia (Cloud Email Security), CES Europe (Germany) (Cloud Email Security) Description When: Starting January 15, 2024 Maintenance Windows: Maintenance Windows: Sunday-Friday Europe Window: 6 PM to 2 AM (London) Canada Window: 6 PM to 2 AM (Kamloops) Americas Window: 6 PM to 2 AM (San Francisco) APJ Window: 6 PM to 2 AM (Tokyo) Read More EUROPE WEEKLY MAINTENANCE Maintenance Time From Jan 16, 2024 07:00:00 PM CET to Jan 17, 2024 03:00:00 AM CET Affected Components CES Europe (London) (Cloud Email Security), CES Europe (Germany) (Cloud Email Security) Description CES Infrastructure Maintenance Window 6 PM to 2 AM (London) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-w Read More CANADA WEEKLY MAINTENANCE Maintenance Time From Jan 18, 2024 03:00:00 AM CET to Jan 18, 2024 11:00:00 AM CET Affected Components CES Canada (Cloud Email Security) Description CES Infrastructure Maintenance Window 6 PM to 2 AM (Kamloops) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco Read More AMERICAS WEEKLY MAINTENANCE Maintenance Time From Jan 19, 2024 03:00:00 AM CET to Jan 19, 2024 11:00:00 AM CET Affected Components CES Americas (Cloud Email Security) Description CES Infrastructure Maintenance Window 6 PM to 2 AM (San Francisco) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd- Read More ASIA-PACIFIC WEEKLY MAINTENANCE Maintenance Time From Jan 19, 2024 11:00:00 AM CET to Jan 19, 2024 07:00:00 PM CET Affected Components CES Asia (Cloud Email Security) Description CES Infrastructure Maintenance Window 6 PM to 2 AM (Tokyo) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-wo Read More INCIDENT HISTORY JAN 13, 2024 No incidents have been reported. JAN 12, 2024 ASIA-PACIFIC WEEKLY MAINTENANCE Incident Duration From Jan 12, 2024 11:00:00 AM CET to Jan 12, 2024 07:00:00 PM CET (8 hours 0 sec(s)) Affected Components CES Asia (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Jan 12, 2024 at 07:00:00 PM CET In Progress CES Infrastructure Maintenance Window 6 PM to 2 AM (Tokyo) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Jan 12, 2024 at 11:00:00 AM CET AMERICAS WEEKLY MAINTENANCE Incident Duration From Jan 12, 2024 03:00:00 AM CET to Jan 12, 2024 11:00:00 AM CET (8 hours 0 sec(s)) Affected Components CES Americas (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Jan 12, 2024 at 11:00:00 AM CET In Progress CES Infrastructure Maintenance Window 6 PM to 2 AM (San Francisco) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Jan 12, 2024 at 03:00:00 AM CET JAN 11, 2024 CANADA WEEKLY MAINTENANCE Incident Duration From Jan 11, 2024 03:00:00 AM CET to Jan 11, 2024 11:00:00 AM CET (8 hours 0 sec(s)) Affected Components CES Canada (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Jan 11, 2024 at 11:00:00 AM CET In Progress CES Infrastructure Maintenance Window 6 PM to 2 AM (Kamloops) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Jan 11, 2024 at 03:00:00 AM CET JAN 10, 2024 EUROPE WEEKLY MAINTENANCE Incident Duration From Jan 09, 2024 07:00:00 PM CET to Jan 10, 2024 03:00:00 AM CET (8 hours 0 sec(s)) Affected Components CES Europe (London) (Cloud Email Security), CES Europe (Germany) (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Jan 10, 2024 at 03:00:00 AM CET In Progress CES Infrastructure Maintenance Window 6 PM to 2 AM (London) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Jan 09, 2024 at 07:00:00 PM CET JAN 09, 2024 EUROPE WEEKLY MAINTENANCE Incident Duration From Jan 09, 2024 07:00:00 PM CET to Jan 10, 2024 03:00:00 AM CET (8 hours 0 sec(s)) Affected Components CES Europe (London) (Cloud Email Security), CES Europe (Germany) (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Jan 10, 2024 at 03:00:00 AM CET In Progress CES Infrastructure Maintenance Window 6 PM to 2 AM (London) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Jan 09, 2024 at 07:00:00 PM CET JAN 08, 2024 No incidents have been reported. JAN 07, 2024 No incidents have been reported. JAN 06, 2024 CRES MAINTENANCE Incident Duration From Jan 06, 2024 05:00:00 AM CET to Jan 06, 2024 01:00:00 PM CET (8 hours 0 sec(s)) Affected Components CRES Keyserver (CRES), CRES User Login (CRES) Incident Status Updates Completed Maintenance completed Posted on Jan 06, 2024 at 01:00:00 PM CET In Progress Cisco Registered Envelope Maintenance Window 8 PM to 4 AM (San Francisco) Expected Impact: There may be no or limited access to CRES Services during this time period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Jan 06, 2024 at 05:00:00 AM CET JAN 05, 2024 ASIA-PACIFIC WEEKLY MAINTENANCE Incident Duration From Jan 05, 2024 11:00:00 AM CET to Jan 05, 2024 07:00:01 PM CET (8 hours 1 sec(s)) Affected Components CES Asia (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Jan 05, 2024 at 07:00:01 PM CET In Progress CES Infrastructure Maintenance Window 6 PM to 2 AM (Tokyo) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Jan 05, 2024 at 11:00:00 AM CET AMERICAS WEEKLY MAINTENANCE Incident Duration From Jan 05, 2024 03:00:00 AM CET to Jan 05, 2024 11:00:00 AM CET (8 hours 0 sec(s)) Affected Components CES Americas (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Jan 05, 2024 at 11:00:00 AM CET In Progress CES Infrastructure Maintenance Window 6 PM to 2 AM (San Francisco) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Jan 05, 2024 at 03:00:00 AM CET JAN 04, 2024 CANADA WEEKLY MAINTENANCE Incident Duration From Jan 04, 2024 03:00:00 AM CET to Jan 04, 2024 11:00:00 AM CET (8 hours 0 sec(s)) Affected Components CES Canada (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Jan 04, 2024 at 11:00:00 AM CET In Progress CES Infrastructure Maintenance Window 6 PM to 2 AM (Kamloops) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Jan 04, 2024 at 03:00:00 AM CET JAN 03, 2024 EUROPE WEEKLY MAINTENANCE Incident Duration From Jan 02, 2024 07:00:00 PM CET to Jan 03, 2024 03:00:00 AM CET (8 hours 0 sec(s)) Affected Components CES Europe (London) (Cloud Email Security), CES Europe (Germany) (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Jan 03, 2024 at 03:00:00 AM CET In Progress CES Infrastructure Maintenance Window 6 PM to 2 AM (London) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Jan 02, 2024 at 07:00:00 PM CET JAN 02, 2024 EUROPE WEEKLY MAINTENANCE Incident Duration From Jan 02, 2024 07:00:00 PM CET to Jan 03, 2024 03:00:00 AM CET (8 hours 0 sec(s)) Affected Components CES Europe (London) (Cloud Email Security), CES Europe (Germany) (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Jan 03, 2024 at 03:00:00 AM CET In Progress CES Infrastructure Maintenance Window 6 PM to 2 AM (London) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Jan 02, 2024 at 07:00:00 PM CET JAN 01, 2024 No incidents have been reported. DEC 31, 2023 No incidents have been reported. DEC 30, 2023 CRES MAINTENANCE Incident Duration From Dec 30, 2023 05:00:00 AM CET to Dec 30, 2023 01:00:00 PM CET (8 hours 0 sec(s)) Affected Components CRES Keyserver (CRES), CRES User Login (CRES) Incident Status Updates Completed Maintenance completed Posted on Dec 30, 2023 at 01:00:00 PM CET In Progress Cisco Registered Envelope Maintenance Window 8 PM to 4 AM (San Francisco) Expected Impact: There may be no or limited access to CRES Services during this time period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Dec 30, 2023 at 05:00:00 AM CET DEC 29, 2023 ASIA-PACIFIC WEEKLY MAINTENANCE Incident Duration From Dec 29, 2023 11:00:00 AM CET to Dec 29, 2023 07:00:00 PM CET (8 hours 0 sec(s)) Affected Components CES Asia (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Dec 29, 2023 at 07:00:00 PM CET In Progress CES Infrastructure Maintenance Window 6 PM to 2 AM (Tokyo) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Dec 29, 2023 at 11:00:00 AM CET AMERICAS WEEKLY MAINTENANCE Incident Duration From Dec 29, 2023 03:00:00 AM CET to Dec 29, 2023 11:00:00 AM CET (8 hours 0 sec(s)) Affected Components CES Americas (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Dec 29, 2023 at 11:00:00 AM CET In Progress CES Infrastructure Maintenance Window 6 PM to 2 AM (San Francisco) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Dec 29, 2023 at 03:00:00 AM CET DEC 28, 2023 CANADA WEEKLY MAINTENANCE Incident Duration From Dec 28, 2023 03:00:00 AM CET to Dec 28, 2023 11:00:03 AM CET (8 hours 3 sec(s)) Affected Components CES Canada (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Dec 28, 2023 at 11:00:03 AM CET In Progress CES Infrastructure Maintenance Window 6 PM to 2 AM (Kamloops) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Dec 28, 2023 at 03:00:00 AM CET DEC 27, 2023 EUROPE WEEKLY MAINTENANCE Incident Duration From Dec 26, 2023 07:00:00 PM CET to Dec 27, 2023 03:00:00 AM CET (8 hours 0 sec(s)) Affected Components CES Europe (London) (Cloud Email Security), CES Europe (Germany) (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Dec 27, 2023 at 03:00:00 AM CET In Progress CES Infrastructure Maintenance Window 6 PM to 2 AM (London) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Dec 26, 2023 at 07:00:00 PM CET DEC 26, 2023 EUROPE WEEKLY MAINTENANCE Incident Duration From Dec 26, 2023 07:00:00 PM CET to Dec 27, 2023 03:00:00 AM CET (8 hours 0 sec(s)) Affected Components CES Europe (London) (Cloud Email Security), CES Europe (Germany) (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Dec 27, 2023 at 03:00:00 AM CET In Progress CES Infrastructure Maintenance Window 6 PM to 2 AM (London) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Dec 26, 2023 at 07:00:00 PM CET DEC 25, 2023 No incidents have been reported. DEC 24, 2023 No incidents have been reported. DEC 23, 2023 CRES MAINTENANCE Incident Duration From Dec 23, 2023 05:00:00 AM CET to Dec 23, 2023 01:00:00 PM CET (8 hours 0 sec(s)) Affected Components CRES Keyserver (CRES), CRES User Login (CRES) Incident Status Updates Completed Maintenance completed Posted on Dec 23, 2023 at 01:00:00 PM CET In Progress Cisco Registered Envelope Maintenance Window 8 PM to 4 AM (San Francisco) Expected Impact: There may be no or limited access to CRES Services during this time period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Dec 23, 2023 at 05:00:00 AM CET DEC 22, 2023 ASIA-PACIFIC WEEKLY MAINTENANCE Incident Duration From Dec 22, 2023 11:00:00 AM CET to Dec 22, 2023 07:00:00 PM CET (8 hours 0 sec(s)) Affected Components CES Asia (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Dec 22, 2023 at 07:00:00 PM CET In Progress CES Infrastructure Maintenance Window 6 PM to 2 AM (Tokyo) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Dec 22, 2023 at 11:00:00 AM CET AMERICAS WEEKLY MAINTENANCE Incident Duration From Dec 22, 2023 03:00:00 AM CET to Dec 22, 2023 11:00:00 AM CET (8 hours 0 sec(s)) Affected Components CES Americas (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Dec 22, 2023 at 11:00:00 AM CET In Progress CES Infrastructure Maintenance Window 6 PM to 2 AM (San Francisco) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Dec 22, 2023 at 03:00:00 AM CET DEC 21, 2023 CANADA WEEKLY MAINTENANCE Incident Duration From Dec 21, 2023 03:00:00 AM CET to Dec 21, 2023 11:00:00 AM CET (8 hours 0 sec(s)) Affected Components CES Canada (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Dec 21, 2023 at 11:00:00 AM CET In Progress CES Infrastructure Maintenance Window 6 PM to 2 AM (Kamloops) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Dec 21, 2023 at 03:00:00 AM CET DEC 20, 2023 EUROPE WEEKLY MAINTENANCE Incident Duration From Dec 19, 2023 07:00:00 PM CET to Dec 20, 2023 03:00:00 AM CET (8 hours 0 sec(s)) Affected Components CES Europe (London) (Cloud Email Security), CES Europe (Germany) (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Dec 20, 2023 at 03:00:00 AM CET In Progress CES Infrastructure Maintenance Window 6 PM to 2 AM (London) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Dec 19, 2023 at 07:00:00 PM CET DEC 19, 2023 EUROPE WEEKLY MAINTENANCE Incident Duration From Dec 19, 2023 07:00:00 PM CET to Dec 20, 2023 03:00:00 AM CET (8 hours 0 sec(s)) Affected Components CES Europe (London) (Cloud Email Security), CES Europe (Germany) (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Dec 20, 2023 at 03:00:00 AM CET In Progress CES Infrastructure Maintenance Window 6 PM to 2 AM (London) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Dec 19, 2023 at 07:00:00 PM CET DEC 18, 2023 No incidents have been reported. DEC 17, 2023 No incidents have been reported. DEC 16, 2023 CRES MAINTENANCE Incident Duration From Dec 16, 2023 05:00:00 AM CET to Dec 16, 2023 01:00:00 PM CET (8 hours 0 sec(s)) Affected Components CRES Keyserver (CRES), CRES User Login (CRES) Incident Status Updates Completed Maintenance completed Posted on Dec 16, 2023 at 01:00:00 PM CET In Progress Cisco Registered Envelope Maintenance Window 8 PM to 4 AM (San Francisco) Expected Impact: There may be no or limited access to CRES Services during this time period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Dec 16, 2023 at 05:00:00 AM CET ASYNCOS MAINTENANCE Incident Duration From Dec 04, 2023 03:00:00 PM CET to Dec 16, 2023 03:00:00 AM CET (11 days 12 hours) Affected Components CES Americas (Cloud Email Security), CES Europe (London) (Cloud Email Security), CES Asia (Cloud Email Security), CES Europe (Germany) (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Dec 16, 2023 at 03:00:00 AM CET In Progress When: Starting December 4, 2023 Maintenance Windows: Sunday-Friday Europe Window: 6 PM to 2 AM (London) Americas Window: 6 PM to 2 AM (San Francisco) APJ Window: 6 PM to 2 AM (Tokyo) Expected Impact: We will be performing system maintenance to improve the performance of AsyncOS 15 that involves rebooting the instances. This will be done one data center at a time to ensure there is no disruption to mail flow. Recommendations: Customers should avoid making changes to their devices during the maintenance period. Alerts for connectivity should be expected in relation to the reboots, but may be safely disregarded during this maintenance window. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Dec 04, 2023 at 03:00:00 PM CET DEC 15, 2023 ASIA-PACIFIC WEEKLY MAINTENANCE Incident Duration From Dec 15, 2023 11:00:00 AM CET to Dec 15, 2023 07:00:00 PM CET (8 hours 0 sec(s)) Affected Components CES Asia (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Dec 15, 2023 at 07:00:00 PM CET In Progress CES Infrastructure Maintenance Window 6 PM to 2 AM (Tokyo) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Dec 15, 2023 at 11:00:00 AM CET AMERICAS WEEKLY MAINTENANCE Incident Duration From Dec 15, 2023 03:00:00 AM CET to Dec 15, 2023 11:00:00 AM CET (8 hours 0 sec(s)) Affected Components CES Americas (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Dec 15, 2023 at 11:00:00 AM CET In Progress CES Infrastructure Maintenance Window 6 PM to 2 AM (San Francisco) Expected Impact: There should not be any email delivery disruption, however administrative access to your devices during this time period may be affected. Recommendations: Customers should avoid making changes to their devices during the maintenance period. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Dec 15, 2023 at 03:00:00 AM CET ASYNCOS MAINTENANCE Incident Duration From Dec 04, 2023 03:00:00 PM CET to Dec 16, 2023 03:00:00 AM CET (11 days 12 hours) Affected Components CES Americas (Cloud Email Security), CES Europe (London) (Cloud Email Security), CES Asia (Cloud Email Security), CES Europe (Germany) (Cloud Email Security) Incident Status Updates Completed Maintenance completed Posted on Dec 16, 2023 at 03:00:00 AM CET In Progress When: Starting December 4, 2023 Maintenance Windows: Sunday-Friday Europe Window: 6 PM to 2 AM (London) Americas Window: 6 PM to 2 AM (San Francisco) APJ Window: 6 PM to 2 AM (Tokyo) Expected Impact: We will be performing system maintenance to improve the performance of AsyncOS 15 that involves rebooting the instances. This will be done one data center at a time to ensure there is no disruption to mail flow. Recommendations: Customers should avoid making changes to their devices during the maintenance period. Alerts for connectivity should be expected in relation to the reboots, but may be safely disregarded during this maintenance window. If you have any urgent questions about this maintenance or the possible impact, please contact Cisco TAC: http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html Posted on Dec 04, 2023 at 03:00:00 PM CET Time shown is in your local time zone- Europe/Berlin. Change Time zone Home Incident History RSS Feed