seeq.atlassian.net Open in urlscan Pro
185.166.143.36  Public Scan

URL: https://seeq.atlassian.net/servicedesk/customer/portal/3
Submission: On December 07 via api from IE — Scanned from CH

Form analysis 0 forms found in the DOM

Text Content

{"xsrfToken":"7544e86884290c32426002d0f349af050143fb14_lout","branding":{"id":"3","key":"sup","name":"Welcome
to the Seeq Support
Portal!","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/4","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#001e36","headerLinkHoverBGColor":"#001e36","headerBadgeColor":"#001e36"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome!
Let's find what you need.","sharedPortalName":"Seeq Support
Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome!
Let's find what you need.","sharedPortalName":"Seeq Support
Portal","localeDisplayName":"English (United
States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#003057","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"3","key":"sup","projectId":10708,"serviceDeskId":3,"name":"Welcome
to the Seeq Support Portal!","description":"<p><br
class=\"atl-forced-newline\"></p>\n<h3><a name=\"UserResources%3A\"
target=\"_blank\"></a>User Resources:</h3>\n<p>• <b><a
href=\"https://www.seeq.org/\" class=\"external-link\" rel=\"nofollow
noreferrer\" target=\"_blank\">Seeq Community </a></b> website for discussions
on analytics use cases and best practices<br> • <b><a
href=\"https://support.seeq.com/\" class=\"external-link\" rel=\"nofollow
noreferrer\" target=\"_blank\">Seeq Knowledge Base</a></b> for troubleshooting
and how-to articles.<br> • <b><a
href=\"https://support.seeq.com/space/KB/2342256975/Seeq%20SaaS%20as%20the%20Primary%20Deployment%20Model\"
class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Seeq –
SaaS Migration Resources</a></b> for updated SaaS product and migration
information. <br
class=\"atl-forced-newline\"></p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":true,"reqTypes":[{"id":"42","name":"Analytics
Help","descriptionHtml":"","callToAction":"Analytics Help","introHtml":"<p>Click
here for help creating analytics and using Seeq applications, including
Workbench, Organizer, Data Lab. You can also let us know about bugs or ideas for
new
features.</p>","icon":14333,"iconUrl":"https://seeq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14333","groups":[7],"key":""},{"id":"26","name":"IT
Support","descriptionHtml":"","callToAction":"IT Support","introHtml":"<p>Click
here if you are encountering errors or you need help
installing/configuring/connecting Seeq or troubleshooting
errors.</p>","icon":14206,"iconUrl":"https://seeq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14206","groups":[7],"key":""},{"id":"44","name":"Licensing
and billing questions","descriptionHtml":"","callToAction":"Licensing and
billing questions","introHtml":"<p>Click here if you have questions about
licensing or
billing.</p>","icon":14217,"iconUrl":"https://seeq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14217","groups":[7],"key":""},{"id":"112","name":"Seeq
– SaaS Migration","descriptionHtml":"","callToAction":"Seeq – SaaS
Migration","introHtml":"<p>Click here to get help with an on-premise to
SaaS/cloud
migration.</p>","icon":14354,"iconUrl":"https://seeq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14354","groups":[7],"key":""},{"id":"50","name":"Application
Development","descriptionHtml":"","callToAction":"Application
Development","introHtml":"<p>A non-customer request type that will collect and
organize application development related
issues.</p>","icon":14213,"iconUrl":"https://seeq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14213","groups":[],"key":""},{"id":"1161","name":"Applied
ML","descriptionHtml":"","callToAction":"Applied ML","introHtml":"<p>For tickets
related to Process Health Solution or the Applied ML
Team.</p>","icon":14372,"iconUrl":"https://seeq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14372","groups":[],"key":""},{"id":"45","name":"Bugfix
Request","descriptionHtml":"","callToAction":"Bugfix Request","introHtml":"<p>A
customer bugfix request. There should be one of these per customer, and should
be linked to a CRAB bug. These are created by Seeq personnel and are not
available in the customer
portal.</p>","icon":14210,"iconUrl":"https://seeq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14210","groups":[],"key":""},{"id":"49","name":"Emailed
request","descriptionHtml":"","callToAction":"Emailed
request","introHtml":"<p>Request received from your email support
channel.</p>","icon":14226,"iconUrl":"https://seeq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14226","groups":[],"key":""},{"id":"46","name":"Feature
Request","descriptionHtml":"","callToAction":"Feature Request","introHtml":"<p>A
customer feature request. There should be one of these per customer, and should
be linked to a CRAB story. These are created by Seeq personnel and are not
available in the customer
portal.</p>","icon":14232,"iconUrl":"https://seeq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14232","groups":[],"key":""},{"id":"73","name":"Seeq
Certification and Training","descriptionHtml":"","callToAction":"Seeq
Certification and
Training","introHtml":"","icon":14245,"iconUrl":"https://seeq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14245","groups":[],"key":""},{"id":"43","name":"Something
else","descriptionHtml":"","callToAction":"Something else","introHtml":"<p>Click
here to submit a support ticket if you have something that isn't covered by the
options
above.</p>","icon":14225,"iconUrl":"https://seeq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14225","groups":[],"key":""},{"id":"48","name":"Work
Order","descriptionHtml":"","callToAction":"Work Order","introHtml":"<p>A work
order for an installation, upgrade, connector deployment. These are created by
Seeq personnel and are not available in the customer
portal.</p>","icon":14214,"iconUrl":"https://seeq.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/14214","groups":[],"key":""}],"reqGroups":[{"id":7,"name":"General"}],"orderMapping":{"7":[42,26,44,112]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"dba5da1f-1de3-30c6-8ba6-c3396ae368fa","appLinkName":"System
Confluence","appLinkUrl":"https://seeq12.atlassian.net/wiki","spaceKey":"KB","spaceName":"Seeq
Knowledge
Base","spaceUrl":"https://seeq12.atlassian.net/wiki/spaces/KB","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":3,"kbLinkDomainURLs":["https://seeq.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English
(United
States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5MTU4MGQ2Yy1kNjQ1LTQwZTMtOWQ0YS01NWZiYTM0ODIwMTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDcwOCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDE5NjE1NTAsIm5iZiI6MTcwMTk2MDM1MH0.s-mJKe_DMeOtoqlUJhgDecMmbyDrZrSUp3GhD045sMk","targetCollection":"upload-project-10708","endpointUrl":"https://api.media.atlassian.com","clientId":"91580d6c-d645-40e3-9d4a-55fba3482019","tokenDurationInMins":20}},"sharedPortal":{"name":"Seeq
Support Portal","description":"<p>Welcome to the help center - we're here to
help! Raise a request from the options
provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://seeq.atlassian.net/wiki","kbLinkDomainURLs":["https://seeq.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=seeq","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"7544e86884290c32426002d0f349af050143fb14_lout","baseUrl":"https://seeq.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://seeq.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1048576000","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"91580d6c-d645-40e3-9d4a-55fba3482019","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}

Seeq Support Portal
 * 
 * Log in

Seeq Support Portal/Welcome to the Seeq Support Portal!


WELCOME TO THE SEEQ SUPPORT PORTAL!





USER RESOURCES:

• Seeq Community website for discussions on analytics use cases and best
practices
• Seeq Knowledge Base for troubleshooting and how-to articles.
• Seeq – SaaS Migration Resources for updated SaaS product and migration
information.





WHAT CAN WE HELP YOU WITH?

 * Analytics Help
   
   Click here for help creating analytics and using Seeq applications, including
   Workbench, Organizer, Data Lab. You can also let us know about bugs or ideas
   for new features.

 * IT Support
   
   Click here if you are encountering errors or you need help
   installing/configuring/connecting Seeq or troubleshooting errors.

 * Licensing and billing questions
   
   Click here if you have questions about licensing or billing.

 * Seeq – SaaS Migration
   
   Click here to get help with an on-premise to SaaS/cloud migration.




Powered by Jira Service Management