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OK * Skip to main content * Skip to navigation * hot-topicsHIGHLIGHTS * OUT NOW: Top 50 Insurers 2023 * TAKE PART: Broker Service Survey 23/24 open * WEBINAR: How to manage people-related threats Insert Logo text Core Test Mast navigation * Free Trial * Register * Subscribe * Sign In Search our site Search our site Search Menu Close menu * Home * News * Back to parent navigation item * News * People Moves * M&A * Tech Talk * Cyber * Financial * London Market * Motor * Commercial Lines * Personal Lines * Analysis * Back to parent navigation item * Analysis * Story of the Day * Briefing * The Stuart Reid Column * Interviews * Tech Talk * Expert Views * Edition * Brokers * Back to parent navigation item * Brokers * Broker Service Survey 2023/24 * Top 50 * Broker News * Broker Analysis * Broker Interviews * SME Brokers * Featured Brokers * Research Reports * Insurers * Back to parent navigation item * Insurers * Top 50 * Insurer News * Insurer Analysis * Insurer Interviews * Featured 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technology to enhance customer service? * Could the debanking scandal cross over into insurance? * In Focus: What makes the motor market hard to compete in – and could there be future exits? * News * * People Moves * M&A * Tech Talk * Cyber * Financial * London Market * Motor * Commercial Lines * Personal Lines * Brokers ‘appalled’ by how long it can take to get hold of insurers * FCA confirms leasehold buildings insurance reforms * Ardonagh’s £1.2bn personal lines broking business merges with Markerstudy * Analysis * * Story of the Day * Briefing * The Stuart Reid Column * Interviews * Tech Talk * Expert Views * Edition * Briefing: Is the commission model of remuneration under threat? * Inga Beale: Insurtechs bring ‘freshness of approach’ but diversity comes hand-in-hand with digitalisation * Briefing: Can insurers put Ukrainian Black Sea exports back on track? * Brokers * * Broker Service Survey 2023/24 * Top 50 * Broker News * Broker Analysis * Broker Interviews * SME Brokers * Featured Brokers * Research Reports * GRP rebrands after Bruce promotion * Specialist Risk Group launches entertainment, media and sport division * Blanc issues M&A warning to brokers as market is ’definitely shrinking’ * Insurers * * Top 50 * Insurer News * Insurer Analysis * Insurer Interviews * Featured Insurers * Research Reports * Top 50 Insurers 2023 digital edition now live * Gibraltarian insurers still reporting lower solvency positions than UK * The Big Question October 2023: How can insurers reduce complaints made about them? * Ratings * * * ETRADING 2023 * * * PERSONAL LINES 2022/23 * * * COMMERCIAL LINES 2022/23 * * * MGA MARKET 2022/23 * * Research * * Broker Service Survey 2023/24 * Five Star 2023 MGA Ratings * Top 50 Brokers * Top 50 Insurers * eTrading * Commercial Lines * Personal Lines * MGA Market * Digital Transformation * Broker Service Survey 2023/24 now open – has your insurer partner provided a five star service? * Revealed: Eight MGAs awarded five stars in Insurance Times’ 2023/24 MGA survey * Insurance Times launches Five Star Rating Report: eTrading 2023 Online Ratings * Topics * * Artificial Intelligence * Brexit * Broker Software Platforms * Business Interruption * Claims * Claims Technology * Covid-19 * Cyber * Diversity and Inclusion * ESG * * eTrading * Financial * Financial Ratings * Fraud * High Net Worth * Household * Insurance Ombudsman * Insurtech * Internet of Things * London Market * * M&A * Marine * Motor * People Moves * Professional Indemnity * Property * Regulation * Results * Risk Management * Russia-Ukraine Conflict * * Software Platforms * Solvency * Telematics * Travel * Unrated Insurers * Events * Expert Views * Edition * More from navigation items LATEST Latest News LLOYD’S OF LONDON GRANTS IN PRINCIPLE APPROVAL FOR ESG-FOCUSED SYNDICATE 17 October 2023By Isobel Rafferty The business has ‘identified a clear gap in the market’, says chief executive Latest News TAPOLY SET TO ‘PROPEL’ BUSINESS GROWTH AFTER BEING SELECTED FOR FINTECH GROWTH PROGRAMME 17 October 2023By Clare Ruel ’At Tapoly, our commitment to revolutionising insurance aligns perfectly with this initiative,’ says chief executive Latest News INSURER ISSUES WARNING AS EMPLOYEE MISTAKES EXPOSE WORKPLACES TO CYBER CRIMINALS 17 October 2023By Isobel Rafferty ‘Employees can be your weakest link when it comes to cyber security’, says head of cyber proposition Latest News PROSURA MAKES FIRST ACQUISITION WITH BROKER BUY 17 October 2023By James Cowen ’Independent brokers are important for the insurance industry,’ says chief executive Latest News ECCLESIASTICAL PARTNERS WITH IPRISM TO LAUNCH NEW PLATFORM FOR BROKERS 17 October 2023By James Cowen ’By bringing this new digital solution to the market, we’ll be able to grow our business,’ says schemes and facilities director Backchat BACKCHAT: OLA JACOB RETURNS TO PARAMETRIC INSURANCE 16 October 2023By Clare Ruel ’Forward-thinking brokers’ are adopting parametric insurance, says UK and Ireland business development director Latest News WTW APPOINTS MARSH MCLENNAN VETERAN AS NEW GLOBAL CHIEF CLAIMS OFFICER 16 October 2023By Chantal Kapani ’Today’s announcement demonstrates our commitment to invest in strong talent in risk and broking,” says global head News Analysis STEVE HEARN: NEW CHAIRMAN ADVOCATES A ‘CONTINUITY OF DIRECTION’ FOR PPL 16 October 2023By Clare Ruel After taking the helm in August 2023, PPL’s newest chairman discusses a key opportunity in the market and whether he will follow in the footsteps of his predecessor Latest News BROWN AND BROWN GROWS NORTHERN IRELAND FOOTPRINT WITH TWO ACQUISITIONS 16 October 2023By Isobel Rafferty ’Our customers will benefit significantly,’ says chief executive Latest News HOWDEN SECURES £500M OF CAPACITY TO LAUNCH INNOVATION HUB 16 October 2023By Chantal Kapani As part of the move, Howden will support insurtechs to help create the ’ideal platform to foster collaboration’ Latest News LLOYD’S OF LONDON GRANTS IN PRINCIPLE APPROVAL FOR ESG-FOCUSED SYNDICATE 17 October 2023By Isobel Rafferty The business has ‘identified a clear gap in the market’, says chief executive Latest News TAPOLY SET TO ‘PROPEL’ BUSINESS GROWTH AFTER BEING SELECTED FOR FINTECH GROWTH PROGRAMME 17 October 2023By Clare Ruel ’At Tapoly, our commitment to revolutionising insurance aligns perfectly with this initiative,’ says chief executive Latest News INSURER ISSUES WARNING AS EMPLOYEE MISTAKES EXPOSE WORKPLACES TO CYBER CRIMINALS 17 October 2023By Isobel Rafferty ‘Employees can be your weakest link when it comes to cyber security’, says head of cyber proposition Latest News PROSURA MAKES FIRST ACQUISITION WITH BROKER BUY 17 October 2023By James Cowen ’Independent brokers are important for the insurance industry,’ says chief executive Latest News ECCLESIASTICAL PARTNERS WITH IPRISM TO LAUNCH NEW PLATFORM FOR BROKERS 17 October 2023By James Cowen ’By bringing this new digital solution to the market, we’ll be able to grow our business,’ says schemes and facilities director Latest News TECH NATION PREPARING TO RELAUNCH AS NEW OWNERS LOOK TO ACT AS ‘LIGHTNING ROD’ FOR INSURTECHS 16 October 2023By Clare Ruel ’We will help the UK continue its momentum as the European magnet for technology entrepreneurs,’ says cofounder Latest News VEHICLES IN LUTON AIRPORT FIRE ‘UNLIKELY’ SALVAGEABLE AS INSURANCE UPDATE ISSUED 16 October 2023By James Cowen ’We are working with the ABI to establish whether it will be possible to safely retrieve any personal possessions,’ says airport Latest News US BROKERS VIEW UK AS ‘MOST LOGICAL LAUNCHING POINT’ FOR EXPANSION 16 October 2023By James Cowen ’Many without a UK presence are rolling out plans to establish a European beachhead in London,’ says chief executive Latest News HIGH FIVE: CATCH UP ON THE BIGGEST STORIES THIS WEEK 13 October 2023By Insurance Times Insurance Times rounds up the biggest stories of this week Latest News BY MILES COFOUNDER AND CHIEF EXECUTIVE TO LEAVE BUSINESS 13 October 2023By James Cowen ’I’d like to say a big thank you to everyone who has supported me,’ says departing top boss Latest News UKRAINE LAUNCHES MARSH MCLENNAN-SUPPORTED WAR RISK DATA PLATFORM 13 October 2023By James Cowen ’The data platform empowers the global insurance community to evaluate risks much more accurately,’ says chief executive Latest News LLOYD’S OF LONDON HAS ‘WILLINGNESS TO IMPROVE AND MODERNISE’ AS IT UNVEILS PORTRAITS OF D&I ROLE MODELS 13 October 2023By Chantal Kapani ’Each champion has advanced the rights of diverse groups in their own way,’ says head of culture Latest News LABOUR VOWS TO TACKLE COST OF CAR INSURANCE 13 October 2023By Chantal Kapani ’Labour will support drivers with a laser-like focus,’ says shadow transport secretary Latest News BACKCHAT: MUSIC MAKING CLAIMS MANAGER HAS EAR FOR ‘VERY AMBIENT’ SOUNDS 13 October 2023By Clare Ruel His Spotify profiles have been reviewed by Electronic Sound Magazine, while BBC Sounds describes his music as ’enjoyable’ News Analysis BRIEFING: CONSUMER SERVICE VITAL AFTER LUTON AIRPORT CAR PARK FIRE 13 October 2023By James Cowen The fire came at a time when complaints about car or motorcycle insurance hit a five-year high NEWS Backchat BACKCHAT: OLA JACOB RETURNS TO PARAMETRIC INSURANCE 16 October 2023By Clare Ruel ’Forward-thinking brokers’ are adopting parametric insurance, says UK and Ireland business development director Latest News WTW APPOINTS MARSH MCLENNAN VETERAN AS NEW GLOBAL CHIEF CLAIMS OFFICER 16 October 2023By Chantal Kapani ’Today’s announcement demonstrates our commitment to invest in strong talent in risk and broking,” says global head News Analysis STEVE HEARN: NEW CHAIRMAN ADVOCATES A ‘CONTINUITY OF DIRECTION’ FOR PPL 16 October 2023By Clare Ruel After taking the helm in August 2023, PPL’s newest chairman discusses a key opportunity in the market and whether he will follow in the footsteps of his predecessor Latest News BROWN AND BROWN GROWS NORTHERN IRELAND FOOTPRINT WITH TWO ACQUISITIONS 16 October 2023By Isobel Rafferty ’Our customers will benefit significantly,’ says chief executive Latest News HOWDEN SECURES £500M OF CAPACITY TO LAUNCH INNOVATION HUB 16 October 2023By Chantal Kapani As part of the move, Howden will support insurtechs to help create the ’ideal platform to foster collaboration’ OCTOBER 2023 EDITION • Solely focused on brokers • Funding BAME-led insurtechs • Counter-fraud collaboration • Keeping brokers up at night • Full contents TOP 50 INSURERS 2023 DIGITAL EDITION NOW LIVE EDITOR'S CHOICE Latest News ABI WORKING WITH MEMBERS TO ASSESS LUTON AIRPORT FIRE IMPACT AS INSURERS REVEAL SUPPORT PLANS 12 October 2023By James Cowen EDITOR'S CHOICE Latest News ABI WORKING WITH MEMBERS TO ASSESS LUTON AIRPORT FIRE IMPACT AS INSURERS REVEAL SUPPORT PLANS By James Cowen EXPERT VIEWS Sponsored Content AS RANSOMWARE THREATS CLIMB AGAIN, BUSINESSES NEED PEACE OF MIND – TRAVELERS EXPERT VIEWS Sponsored Content AS RANSOMWARE THREATS CLIMB AGAIN, BUSINESSES NEED PEACE OF MIND – TRAVELERS EXPERT VIEWS * Sponsored Content THE EVER-SHIFTING LANDSCAPE OF UK CAR INSURANCE PRICING – PEARSON HAM * Sponsored Content STAYING A STEP AHEAD OF THE COMPETITION – GALLAGHER BASSETT * Sponsored Content KEEPING CLAIMS COSTS DOWN IN INFLATION-IMPACTED LINES – GALLAGHER BASSETT SME BROKERS * SME BROKERS GRAPPLE WITH ESG STRATEGIES IN COLLABORATIVE EFFORT WITH INSURERS 14 September 2023By Chantal Kapani ’It may be possible to achieve alignment relatively easily by having a discussion about what ESG means and how it is relevant to the firm,’ says associate broker * COWBELL EXPANDS CYBER INSURANCE DISTRIBUTION THROUGH NEW PARTNERSHIP 14 September 2023By Chantal Kapani ’Together, we’re proving how API-driven distribution can transform an industry,’ says chief revenue officer * LONG, COLD WINTER LOOMS FOR SMES – ARAG 8 September 2023 Sponsored: Andy Talbot, head of sales and marketing at Arag, takes a look at some recent economic data and explains some of the legal pitfalls that SMEs need to avoid INTERVIEWS * CLEAR GROUP ‘DELIBERATELY FUSSY’ ABOUT M&A TARGETS – HOWARD LICKENS 12 October 2023By Yiannis Kotoulas ’This will be by far the biggest year we’ve ever had and I’d expect that to accelerate,’ says executive chairman * ANT MIDDLE: AGEAS HAS PLANTED ITS FLAG FIRMLY IN PERSONAL LINES BROKERED BUSINESS LINES 28 September 2023By Yiannis Kotoulas ’We are a business that only succeeds if we can succeed with brokers,’ says Ageas chief executive * INGA BEALE: INSURTECHS BRING ‘FRESHNESS OF APPROACH’ BUT DIVERSITY COMES HAND-IN-HAND WITH DIGITALISATION 27 September 2023By Clare Ruel The former Lloyd’s chief executive explains how the two Ds of diversity and digitalisation overlap EXPERT VIEWS Sponsored Content THE EVER-SHIFTING LANDSCAPE OF UK CAR INSURANCE PRICING – PEARSON HAM Sponsored Content STAYING A STEP AHEAD OF THE COMPETITION – GALLAGHER BASSETT Sponsored Content AS RANSOMWARE THREATS CLIMB AGAIN, BUSINESSES NEED PEACE OF MIND – TRAVELERS INTERVIEWS News Analysis STEVE HEARN: NEW CHAIRMAN ADVOCATES A ‘CONTINUITY OF DIRECTION’ FOR PPL 16 October 2023By Clare Ruel After taking the helm in August 2023, PPL’s newest chairman discusses a key opportunity in the market and whether he will follow in the footsteps of his predecessor IT Interview CLEAR GROUP ‘DELIBERATELY FUSSY’ ABOUT M&A TARGETS – HOWARD LICKENS 12 October 2023By Yiannis Kotoulas ’This will be by far the biggest year we’ve ever had and I’d expect that to accelerate,’ says executive chairman IT Interview ANT MIDDLE: AGEAS HAS PLANTED ITS FLAG FIRMLY IN PERSONAL LINES BROKERED BUSINESS LINES 28 September 2023By Yiannis Kotoulas ’We are a business that only succeeds if we can succeed with brokers,’ says Ageas chief executive PEOPLE MOVES BACKCHAT: OLA JACOB RETURNS TO PARAMETRIC INSURANCE ’Forward-thinking brokers’ are adopting parametric insurance, says UK and Ireland business development director MOTOR VEHICLES IN LUTON AIRPORT FIRE ‘UNLIKELY’ SALVAGEABLE AS INSURANCE UPDATE ISSUED ’We are working with the ABI to establish whether it will be possible to safely retrieve any personal possessions,’ says airport FINANCIAL HIGH FIVE: CATCH UP ON THE BIGGEST STORIES THIS WEEK Insurance Times rounds up the biggest stories of this week LONDON MARKET LLOYD’S OF LONDON GRANTS IN PRINCIPLE APPROVAL FOR ESG-FOCUSED SYNDICATE The business has ‘identified a clear gap in the market’, says chief executive M&A PROSURA MAKES FIRST ACQUISITION WITH BROKER BUY ’Independent brokers are important for the insurance industry,’ says chief executive RISK MANAGEMENT ABI WORKING WITH MEMBERS TO ASSESS LUTON AIRPORT FIRE IMPACT AS INSURERS REVEAL SUPPORT PLANS ’Owners of vehicles caught up in this fire will naturally be very concerned,’ says association INSURTECH TAPOLY SET TO ‘PROPEL’ BUSINESS GROWTH AFTER BEING SELECTED FOR FINTECH GROWTH PROGRAMME ’At Tapoly, our commitment to revolutionising insurance aligns perfectly with this initiative,’ says chief executive FRAUD SOCIAL MEDIA A ‘HUNTING GROUND’ FOR INSURANCE SCAMMERS AS FRAUD CASES SURGE ’Fraudsters use numerous methods to deceive people into giving them money,’ says managing director CLAIMS WTW APPOINTS MARSH MCLENNAN VETERAN AS NEW GLOBAL CHIEF CLAIMS OFFICER ’Today’s announcement demonstrates our commitment to invest in strong talent in risk and broking,” says global head ARTIFICIAL INTELLIGENCE LLM OPPORTUNITIES IN INSURANCE FAR OUTWEIGH RISKS – SHIFT TECHNOLOGY With LLMs becoming increasingly more popular in the insurance industry, does the technology’s value outstrip its risks? HOUSEHOLD QUOTED HOME INSURANCE PRICES SEE RECORD ANNUAL INCREASE ’Many customers will be feeling the pinch in their household budgets,’ says senior insight analyst DIVERSITY AND INCLUSION LLOYD’S OF LONDON HAS ‘WILLINGNESS TO IMPROVE AND MODERNISE’ AS IT UNVEILS PORTRAITS OF D&I ROLE MODELS ’Each champion has advanced the rights of diverse groups in their own way,’ says head of culture INSURERS LLOYD’S OF LONDON GRANTS IN PRINCIPLE APPROVAL FOR ESG-FOCUSED SYNDICATE By Isobel Rafferty The business has ‘identified a clear gap in the market’, says chief executive * INSURER ISSUES WARNING AS EMPLOYEE MISTAKES EXPOSE WORKPLACES TO CYBER CRIMINALS * HOWDEN SECURES £500M OF CAPACITY TO LAUNCH INNOVATION HUB * UKRAINE LAUNCHES MARSH MCLENNAN-SUPPORTED WAR RISK DATA PLATFORM * LABOUR VOWS TO TACKLE COST OF CAR INSURANCE BROKERS PROSURA MAKES FIRST ACQUISITION WITH BROKER BUY By James Cowen ’Independent brokers are important for the insurance industry,’ says chief executive * BROWN AND BROWN GROWS NORTHERN IRELAND FOOTPRINT WITH TWO ACQUISITIONS * SOMPO INTERNATIONAL PARTNERS WITH BIBA AS IT LOOKS TO GROW UK FOOTPRINT * OPEN GI PARTNERS WITH ARK TO EXPAND COMMERCIAL OFFERING * PIB GROUP APPOINTS NEW CHIEF EXECUTIVE FOR SPECIALTY ARM MOST POPULAR * Brokers ‘appalled’ by how long it can take to get hold of insurers * Aviva among insurers exploring bids for RSA’s UK PL business * Motor premiums reach record high after ‘dramatic’ claims costs surge * ABI working with members to assess Luton Airport fire impact as insurers reveal support plans * LV= General Insurance reveals how it will support 200 customers affected by Luton Airport fire RESEARCH AND SPECIAL REPORTS * BROKER SERVICE SURVEY 2023/24 NOW OPEN – HAS YOUR INSURER PARTNER PROVIDED A FIVE STAR SERVICE? By Savan Shah The annual Insurance Times Broker Service Survey 2023/24 is now open to brokers nationwide * REVEALED: EIGHT MGAS AWARDED FIVE STARS IN INSURANCE TIMES’ 2023/24 MGA SURVEY By Savan Shah The survey polled 1,850 UK-based brokers * INSURANCE TIMES LAUNCHES FIVE STAR RATING REPORT: ETRADING 2023 ONLINE RATINGS By Savan Shah Insurance Times is excited to announce the launch of 2023’s eTrading Five Star Online Ratings RESEARCH AND SPECIAL REPORTS * BROKER SERVICE SURVEY 2023/24 NOW OPEN – HAS YOUR INSURER PARTNER PROVIDED A FIVE STAR SERVICE? By Savan Shah The annual Insurance Times Broker Service Survey 2023/24 is now open to brokers nationwide * REVEALED: EIGHT MGAS AWARDED FIVE STARS IN INSURANCE TIMES’ 2023/24 MGA SURVEY By Savan Shah The survey polled 1,850 UK-based brokers * INSURANCE TIMES LAUNCHES FIVE STAR RATING REPORT: ETRADING 2023 ONLINE RATINGS By Savan Shah Insurance Times is excited to announce the launch of 2023’s eTrading Five Star Online Ratings BROKER SERVICE SURVEY 2023/24 NOW OPEN – HAS YOUR INSURER PARTNER PROVIDED A FIVE STAR SERVICE? The annual Insurance Times Broker Service Survey 2023/24 is now open to brokers nationwide EVENTS SPOTLIGHT More from Insurance Times * Connect with us on Twitter * Connect with us on LinkedIn * Connect with us on Youtube * Email sign up * About Us * Contacts * Terms & Conditions * Privacy * Contributors * Insurance Times Media Pack 2023 * AdChoices * Cookies * Subscribe * FAQ * Feedback * © Insurance Times 2023 Published by Newsquest Media Group Limited, registered in England & Wales with number 01676637 at Loudwater Mill, Station Road, High Wycombe HP10 9TY - a Gannett company Site powered by Webvision Cloud