learn.microsoft.com Open in urlscan Pro
2a02:26f0:b700:290::3544  Public Scan

Submitted URL: https://docs.microsoft.com/en-us/visualstudio/subscriptions/subscription-removed?wt.mc_id=visual-studio-subscription-remova...
Effective URL: https://learn.microsoft.com/en-us/visualstudio/subscriptions/subscription-removed?wt.mc_id=visual-studio-subscription-remova...
Submission: On November 22 via api from RU — Scanned from DE

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WHAT HAPPENS WHEN AN ADMIN REMOVES MY SUBSCRIPTION?

 * Article
 * 09/11/2024
 * 10 contributors

Feedback


IN THIS ARTICLE

    
 1. How do my benefits change?
    
 2. Visual Studio subscription assignments deleted by Microsoft
    
 3. Support resources
    
 4. See also
    
 5. Next steps
    

If your Visual Studio subscription was assigned to you by an admin in your work
or school organization, they might remove it at some point. Reasons can include
changes to job roles or to your organization's purchase plans. This article
outlines what you can expect if an admin removes your subscription.

Tip

If your admin removes your subscription, they might be planning to issue you a
different subscription. If you receive a notification that your subscription has
been removed, you might wish to reach out to your admin to see if another
subscription is available. Visit the subscription portal and select the Contact
my admin button in the top right.


HOW DO MY BENEFITS CHANGE?

The changes you see for a specific benefit depends on the benefit itself. This
article looks at some examples, and discusses steps you need to take to make
sure you have access to things like your Azure assets.


VISUAL STUDIO IDE

The license for the Visual Studio IDE is dependent on a subscription being
assigned to you. If your subscription is removed, you lose access to any version
of the IDE provided in a paid subscription. If you still need Visual Studio,
consider installing the free version: Visual Studio Code.


INDIVIDUAL AZURE CREDITS

When your subscription is removed, you no longer accrue individual Azure
credits. The credits you accrue remain available for 30 days. After that time,
your assets are no longer be available.

To avoid losing your assets, make sure to take one of the following steps if
your subscription is removed:

 * Convert the subscription to pay-as-you-go. For details, visit our Azure
   DevTest Pay-As-You-Go subscriptions page. You need to attach a payment
   instrument such as a credit card to this subscription.

 * Move your assets to another Azure subscription if one is available to you.
   For example, if you have an Azure subscription as part of a different Visual
   Studio subscription. Instructions for moving resources to a new subscription
   are included in Azure's documentation.
   
   Important
   
   It's important that you move your Azure assets to another Azure subscription
   or change the existing Azure subscription to pay-as-you-go to avoid loss of
   your existing Azure assets.


SOFTWARE DOWNLOADS AND PRODUCT KEYS

Access to software downloads and product keys from within the subscriptions
portal is lost.


AZURE DEVOPS

Access to Azure DevOps requires a license and is lost.


OTHER BENEFITS

The effects of having a subscription removed vary.

 * Benefits with a fixed length
   
   Many of the benefits provided by our partners are offers that have a fixed
   length. If you activated them before the removal of your subscription, many
   of them are unaffected and remain available to you until the end of their
   normal term. If you've been accessing those benefits through the subscription
   portal, you need to access them directly on the partner site. For example,
   let's say you received a Pluralsight subscription as part of a Visual Studio
   subscription. When your Visual Studio subscription is removed, you still have
   any remaining time on the training subscription, but you need to sign in to
   Pluralsight's website directly.

 * Benefits that require sign-in for each use are no longer available.

 * Upon removal of your subscription, you lose the ability to activate any more
   benefits.


VISUAL STUDIO SUBSCRIPTION ASSIGNMENTS DELETED BY MICROSOFT

If you're a subscriptions admin, you might occasionally see in your dashboard
that Microsoft removed a subscription. The reason says that the account is
closed.


WHY AN ACCOUNT MIGHT BE REMOVED

 * Subscribers request closure of their Microsoft accounts. If a subscriber
   requests closure of a Microsoft account (MSA), subscriptions associated with
   that MSA are removed. For more information including important things to
   consider before closing an account, see How to close your Microsoft account.
 * Subscribers are removed from Microsoft Entra tenant. Subscriptions can
   automatically assign subscriptions through a Microsoft Entra group. When
   they're removed from the group, their subscriptions are removed.


WHAT HAPPENS WHEN THE ACCOUNT IS CLOSED?

If the subscription is removed, the subscriber loses access to the subscription.
If a subscriber is removed from a Microsoft Entra group, their subscription
information is permanently removed within 180 days. If a subscriber closes their
MSA, their information is removed immediately.


ANONYMIZATION OF VISUAL STUDIO SUBSCRIBER INFORMATION

When an event occurs that blocks a subscriber's use of a subscription, the
user's personal information such as name and sign-in account is scrambled to
render it unusable. This "anonymization" is done to safeguard the subscriber's
personal information. These events can include:

 * Expiration of the subscription
 * Deletion of the subscribers sign-in account

Note

This article provides steps for how to delete personal data from the device or
service, and can be used to support your obligations under the GDPR. If you’re
looking for general info about GDPR, see the GDPR section of the Service Trust
Portal.


WHEN DOES ANONYMIZATION OCCUR?

Events that make a subscription unusable to a subscriber triggers anonymization.
How quickly the anonymization occurs depends on the type of subscription and the
triggering event.

Expand table

Subscription Type Event triggering anonymization When anonymization occurs
Visual Studio Dev Essentials Subscriber opts out of the program or doesn't
accept the terms of use 30 days Visual Studio subscriptions purchased through
the Microsoft Store (retail) Subscription expires or isn't activated 360 days
Visual Studio subscriptions acquired through Volume License, Visual Studio
Marketplace (cloud subscriptions), or programs such as Microsoft Cloud Partner
Network Subscription expires or isn't assigned to a user 180 days All
subscriptions A Microsoft Entra account or Microsoft Account (MSA) used to sign
into the subscription is closed Immediately All subscriptions A subscriber is
removed from the tenant that is associated with the Microsoft Entra account
Immediately


SUPPORT RESOURCES

 * For assistance with sales, subscriptions, accounts, and billing for Visual
   Studio Subscriptions, contact Visual Studio subscriptions support.
 * Have a question about Visual Studio IDE, Azure DevOps, or other Visual Studio
   products or services? Visit Visual Studio support.


SEE ALSO

 * Visual Studio documentation
 * Azure DevOps Services documentation
 * Azure documentation
 * Microsoft 365 documentation


NEXT STEPS

 * Learn about Azure DevOps features
 * Learn about Visual Studio IDE features by edition





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ADDITIONAL RESOURCES



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Training

Module

Administer Microsoft Power Platform subscriptions - Training

Learn about the default capabilities that you have access to with your Microsoft
Power Platform subscriptions.

Certification

Microsoft 365 Certified: Endpoint Administrator Associate - Certifications

Plan and execute an endpoint deployment strategy, using essential elements of
modern management, co-management approaches, and Microsoft Intune integration.




IN THIS ARTICLE



English (United States)
California Consumer Privacy Act (CCPA) Opt-Out Icon Your Privacy Choices
Theme
 * Light
 * Dark
 * High contrast

 * Manage cookies
 * Previous Versions
 * Blog
 * Contribute
 * Privacy
 * Terms of Use
 * Trademarks
 * © Microsoft 2024