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Submitted URL: http://www.cathaypacific.com/cx/en_HK/contact-us.html.
Effective URL: https://www.cathaypacific.com/cx/en_HK/contact-us.html.
Submission: On December 12 via api from US — Scanned from DE
Effective URL: https://www.cathaypacific.com/cx/en_HK/contact-us.html.
Submission: On December 12 via api from US — Scanned from DE
Form analysis 2 forms found in the DOM
GET https://www.cathaypacific.com/cx/en_HK/search.html
<form action="https://www.cathaypacific.com/cx/en_HK/search.html" method="get" class="side-menu-site-search-form">
<label for="side-menu-keyword" class="site-search-label">Search Cathay Pacific</label>
<input type="search" id="side-menu-keyword" name="keyword" class="site-search-input" placeholder="Search Cathay Pacific">
<button type="submit" class="site-search-submit-button">
<i aria-hidden="true" lang="en" class="icon icon-magnify"></i>
<span class="is-visually-hidden">Search</span>
</button>
</form>GET https://www.cathaypacific.com/cx/en_HK/search.html
<form action="https://www.cathaypacific.com/cx/en_HK/search.html" method="get" class="header-site-search-form">
<label for="header-keyword" class="site-search-label">Search Cathay Pacific</label>
<input type="search" id="header-keyword" name="keyword" class="site-search-input" placeholder="" autocomplete="off">
<a href="#" class="site-search-submit-button" role="button" style="touch-action: pan-y; -webkit-user-drag: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0);">
<i aria-hidden="true" lang="en" class="icon icon-magnify"></i>
<span class="is-visually-hidden">Search</span>
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<a href="#" class="site-search-close-button" role="button" style="touch-action: pan-y; -webkit-user-drag: none; -webkit-tap-highlight-color: rgba(0, 0, 0, 0);">
<i aria-hidden="true" lang="en" class="icon icon-site-search-bar-cancel"></i>
<span class="is-visually-hidden">Close</span>
</a>
</form>Text Content
Close Please upgrade your web browser You’re using a browser that we don’t support. To get the best experience using our site, we recommend you upgrade to a newer browser – please see our supported browsers list. Skip to main content Menu Hong Kong SAR - English Notification centre Notification centre Member Welcome Close Registered account | Membership valid until MEMBERSHIP HOLIDAY UNTIL Status Points balance - Asia Miles balance - * Account overview * Update Profile * Manage booking * My account * Manage booking * My account * Manage booking Sign out Sign in Sign in now Enjoy a more personalized experience. Close Sign up Contact us Book a trip Visit Cathay Shop Open a new window Close Menu Home Book a trip Visit Cathay Shop Open a new window * Flights Flights Close Book your flight Where we fly Flight timetable Pay with Miles Plus Cash Status Points and Asia Miles calculator Hold your fare Reasons to book direct with us Inspiration Redeem with miles Latest fares and offers Weekly Discovery Discover the best fares Domestic helper fares Economy fares Student fares Manage your booking Online check-in Manage booking Reserve your seat Upgrade your flight experience Rebook and refund Check your flight status Passenger assistance Travel extras Baggage Baggage information Prepaid extra baggage Self-service baggage drop Delayed and damaged baggage Flying with us Aircraft and fleet Fly greener Wi-Fi and connectivity Inflight shopping Inflight dining Inflight entertainment Our commitment to you Lounges Cabin classes Our codeshare flights with HK Express Cathay Care Travel information Airport information Passports and visas Travel requirements Latest travel advisories oneworld Flight delays and cancellations Connecting you to the world Explore the Greater Bay Area Discover the GBA * Holidays Holidays Close Book with cash Book Cathay’s pick Book a flights + hotels package Book a hotel Rent a car Open a new window Book with miles Redeem a hotel Open a new window Redeem a car Open a new window Marriott Bonvey Buy 1 Get 1 Free with Cathay Holidays Holiday with us Reasons to book direct Manage your trip Manage package and hotel booking Manage redemption booking Open a new window Manage Hertz booking Open a new window Holidays inspiration Unforgettable travel and lifestyle experience Open a new window Holidays inspiration Open a new window Luxury cruise experience Travel partners * Shopping Shopping Close Cathay Shop New arrivals Open a new window Home Open a new window Wellness Open a new window Food and wine Open a new window Travel Open a new window Inspiration Our shopping partners Meet Cathay's first retail space at Cityplaza Spend with Miles Plus Cash at Cathay Spend with Miles Plus Cash at Cathay Shop Open a new window Earn miles with our online shopping partners Earn miles with our online shopping partners Open a new window Our shopping partners Online partners Open a new window Retail partners * Wellness Wellness Close More on Wellness Your wellness journey Cigna health insurance Chubb travel insurance Our wellness partners Meaningful Experiences and events Inspiration Discover the Cigna health plan Discover the Cigna health plan Discover the Chubb travel insurance Discover the Chubb travel insurance Kickstart your wellness journey Start your wellness journey * Dining Dining Close More on Dining Our restaurant partners Open a new window Meaningful Experiences and events Inspiration Take café hopping to the next level with double miles this summer Enhanced miles rewards from your everyday dining Indulge in comfort food with double rewards at The Point Enjoy bonus miles all year-round at selected partner restaurants Indulge in comfort food with double rewards at The Point Earn up to HKD4 = 3 miles with Standard Chartered Cathay Mastercard * Payment Payment Close More on Payment Co-branded credit cards Co-branded credit card exclusive offers Banking and investment Open a new window Other payment partners Open a new window Mileage renewal offer Fly high anytime and earn unlimited miles Enjoy Cathay afternoon tea at Salisterra Limited-time welcome offer Enjoy up to an extra 10,000 miles Open a new window * Membership Membership Close Cathay membership About the programme Status Points Earn and spend Asia Miles Status benefits Meaningful experience and event Inspiration Member account My account Membership summary Latest transactions Manage miles Benefits and rewards Update profile Change redemption group Sign up Sign up Sign up Earn and spend Asia Miles Contact us Contact us page Feedback form Contact us Search Search Close Search Cathay Pacific Search Quick links Standard Chartered Cathay Mastercard Online check in Manage booking Baggage Flight status Travelling with animals Travel requirements Student fares Mileage renewal offer Wi-Fi and connectivity Hong Kong SAR - EnglishHong Kong SAR - English香港特別行政區 - 繁體中文Chinese Mainland (China) - English中国內地 - 简体中文Taiwan China - English中國台灣 - 繁體中文South Africa - EnglishCanada - EnglishUnited States - EnglishBangladesh - EnglishCambodia - EnglishIndia - EnglishIndonesia - EnglishIndonesia - Bahasa IndonesiaJapan - English日本 - 日本語Korea - English한국 - 한국어Malaysia - EnglishMaldives - EnglishMyanmar - EnglishNepal - EnglishPhilippines - EnglishSingapore - EnglishSri Lanka - EnglishThailand - Englishประเทศไทย - ภาษาไทยVietnam - EnglishViệt Nam - tiếng ViệtAustralia - EnglishNew Zealand - EnglishBelgium - EnglishDenmark - EnglishDeutschland - DeutschEspaña - EspañolFrance - FrançaisIreland - EnglishItalia - ItalianoNederland - NederlandsРоссия - РусскийSchweiz - DeutschUnited Kingdom - EnglishBahrain - EnglishIsrael - EnglishUnited Arab Emirates, Qatar and Saudi Arabia - English Go Country / Region - Language * China - Mainland, Hong Kong, Macao, Taiwan regions * Hong Kong SAR - EnglishCurrently selected * 香港特別行政區 - 繁體中文 * Chinese Mainland (China) - English * 中国內地 - 简体中文 * Taiwan China - English * 中國台灣 - 繁體中文 * Africa * South Africa - English * Americas * Canada - English * United States - English * Asia * Bangladesh - English * Cambodia - English * India - English * Indonesia - English * Indonesia - Bahasa Indonesia * Japan - English * 日本 - 日本語 * Korea - English * 한국 - 한국어 * Malaysia - English * Maldives - English * Myanmar - English * Nepal - English * Philippines - English * Singapore - English * Sri Lanka - English * Thailand - English * ประเทศไทย - ภาษาไทย * Vietnam - English * Việt Nam - tiếng Việt * Australasia * Australia - English * New Zealand - English * Europe * Belgium - English * Denmark - English * Deutschland - Deutsch * España - Español * France - Français * Ireland - English * Italia - Italiano * Nederland - Nederlands * Россия - Русский * Schweiz - Deutsch * United Kingdom - English * Middle East * Bahrain - English * Israel - English * United Arab Emirates, Qatar and Saudi Arabia - English Important alerts Loading ... There are currently no important alerts. Click "View all" to read our travel advisories. * Cathay Pacific temporarily suspends Tel Aviv services - 05 Dec 2023 15:00HKT (GMT+8) * Beware of suspicious scams and false promotions - 17 Nov 2023 8:45HKT (GMT+8) * Update on terms for redemption of oneworld multi-carrier awards - 10 Oct 2023 0:00HKT (GMT+8) * Removal of mask mandate - 01 Mar 2023 9:30HKT (GMT+8) * Scam email - 19 Dec 2022 19:25HKT (GMT+8) Close View all Close View details Close Member Sign in Sign up * Flights -------------------------------------------------------------------------------- Book your flight Where we fly Flight timetable Pay with Miles Plus Cash Status Points and Asia Miles calculator Hold your fare Reasons to book direct with us Inspiration Redeem with miles Latest fares and offers Weekly Discovery Discover the best fares Domestic helper fares Economy fares Student fares Manage your booking Online check-in Manage booking Reserve your seat Upgrade your flight experience Rebook and refund Check your flight status Passenger assistance Travel extras Baggage Baggage information Prepaid extra baggage Self-service baggage drop Delayed and damaged baggage Flying with us Aircraft and fleet Fly greener Wi-Fi and connectivity Inflight shopping Inflight dining Inflight entertainment Our commitment to you Lounges Cabin classes Our codeshare flights with HK Express Cathay Care Travel information Airport information Passports and visas Travel requirements Latest travel advisories oneworld Flight delays and cancellations Connecting you to the world Explore the Greater Bay Area Discover the GBA * Holidays -------------------------------------------------------------------------------- Book with cash Book Cathay’s pick Book a flights + hotels package Book a hotel Rent a car Open a new window Book with miles Redeem a hotel Open a new window Redeem a car Open a new window Marriott Bonvey Buy 1 Get 1 Free with Cathay Holidays Holiday with us Reasons to book direct Manage your trip Manage package and hotel booking Manage redemption booking Open a new window Manage Hertz booking Open a new window Holidays inspiration Unforgettable travel and lifestyle experience Open a new window Holidays inspiration Open a new window Luxury cruise experience Travel partners * Shopping -------------------------------------------------------------------------------- Cathay Shop New arrivals Open a new window Home Open a new window Wellness Open a new window Food and wine Open a new window Travel Open a new window Inspiration Our shopping partners Meet Cathay's first retail space at Cityplaza Spend with Miles Plus Cash at Cathay Spend with Miles Plus Cash at Cathay Shop Open a new window Earn miles with our online shopping partners Earn miles with our online shopping partners Open a new window Our shopping partners Online partners Open a new window Retail partners * Wellness -------------------------------------------------------------------------------- More on Wellness Your wellness journey Cigna health insurance Chubb travel insurance Our wellness partners Meaningful Experiences and events Inspiration Discover the Cigna health plan Discover the Cigna health plan Discover the Chubb travel insurance Discover the Chubb travel insurance Kickstart your wellness journey Start your wellness journey * Dining -------------------------------------------------------------------------------- More on Dining Our restaurant partners Open a new window Meaningful Experiences and events Inspiration Take café hopping to the next level with double miles this summer Enhanced miles rewards from your everyday dining Indulge in comfort food with double rewards at The Point Enjoy bonus miles all year-round at selected partner restaurants Indulge in comfort food with double rewards at The Point Earn up to HKD4 = 3 miles with Standard Chartered Cathay Mastercard * Payment -------------------------------------------------------------------------------- More on Payment Co-branded credit cards Co-branded credit card exclusive offers Banking and investment Open a new window Other payment partners Open a new window Mileage renewal offer Fly high anytime and earn unlimited miles Enjoy Cathay afternoon tea at Salisterra Limited-time welcome offer Enjoy up to an extra 10,000 miles Open a new window * Membership -------------------------------------------------------------------------------- Cathay membership About the programme Status Points Earn and spend Asia Miles Status benefits Meaningful experience and event Inspiration Member account My account Membership summary Latest transactions Manage miles Benefits and rewards Update profile Change redemption group Sign up Sign up Sign up Earn and spend Asia Miles Contact us Contact us page Feedback form Search Cathay Pacific Quick links Standard Chartered Cathay Mastercard Online check in Manage booking Baggage Flight status Travelling with animals Travel requirements Student fares Mileage renewal offer Wi-Fi and connectivity Search Cathay Pacific Search Close CONTACT US AND FAQS * WHERE WE'RE FLYING We're dedicated to getting you where you need to be. View the latest information about our current and upcoming flights. * CHECK UPCOMING FLIGHTS View and compare fares to our most popular destinations for the next six months. CONTACT US CHAT WITH US Start a conversation on WhatsApp (+852 2747 2747) by clicking hereOpen a new window or scanning the QR code below. CALL US HONG KONG SAR (CHINA) +852 2747 3333 +852 2747 3333 * Hotel and package enquiries will be answered by Cathay Holidays Limited or Asia Miles Travel Services Limited on the above number. * If you are calling from outside of Hong Kong, an overseas charge may apply. OTHER COUNTRIES / REGIONS Select Countries / Regions Back to region Worldwide office Close Our worldwide office * All * Argentina * Australia * Austria * Bahrain * Bangladesh * Belgium * Brazil * Cambodia * Canada * Chile * Chinese Mainland (China) * Colombia * Costa Rica * Cyprus * Denmark * Ecuador * France * Germany * Greece * Hong Kong SAR (China) * India * Indonesia * Ireland * Israel * Italy * Japan * Kuwait * Luxembourg * Macao SAR (China) * Madagascar * Malaysia * Maldives * Mexico * Nepal * Netherlands * New Zealand * Oman * Pakistan * Panama * Peru * Philippines * Poland * Qatar * Russia * Saudi Arabia * Singapore * South Africa * South Korea * Spain * Sri Lanka * Switzerland * Taiwan China * Thailand * Ukraine * United Arab Emirates * United Kingdom * United States * Vietnam * China - Mainland, Hong Kong, Macao, Taiwan regions * Hong Kong SAR (China) * Macao SAR (China) * Chinese Mainland (China) * Taiwan China * Africa * Madagascar * South Africa * Americas * Argentina * Brazil * Canada * Chile * Colombia * Costa Rica * Ecuador * Mexico * Panama * Peru * United States * Asia * Bangladesh * Cambodia * India * Indonesia * Japan * South Korea * Malaysia * Maldives * Nepal * Pakistan * Philippines * Singapore * Sri Lanka * Thailand * Vietnam * Australasia * Australia * New Zealand * Europe * Austria * Belgium * Cyprus * Denmark * France * Germany * Greece * Ireland * Italy * Luxembourg * Netherlands * Poland * Russia * Spain * Switzerland * Ukraine * United Kingdom * Middle East * Bahrain * Israel * Kuwait * Oman * Qatar * Saudi Arabia * United Arab Emirates FAQS Choose a topic below FLIGHTS * Booking and manage * Before you fly * Check-in * Baggage * Flying with us HOLIDAYS * Redeeming Travel Awards SHOPPING * Shopping with Cathay * Online Shopping Partners WELLNESS * Insurance * Wellness journey DINING * Dining questions PAYMENT * General questions CATHAY MEMBERSHIP PROGRAMME * Cathay * Status Points * Missing Status Points or Asia Miles * Asia Miles * New Expiry Arrangement * Earn when you fly * Spending Miles when you fly * Redeeming HK Express Flights OTHERS * Request a flight certificate * Share your feedback * Request a refund * Account sign in Share page Share on Facebook – Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific , Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific Tweet This – Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific , Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific Email , Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific LinkedIn , Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific WhatsApp , Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific Share on LINE – Open a New Window , Link opens in a new window operated by external parties and may not conform to the same accessibility policies as Cathay Pacific ABOUT US * About the Cathay Pacific Group * Cathay apps * CareersOpen a new window * Our commitment to you * Partnership opportunitiesOpen a new window LEGAL AND PRIVACY * Legal and privacy * Cathay Pacific Conditions of CarriageOpen a new window * Passenger rights and regulations * Modern slavery act transparency * Cookies Settings HELP AND SUPPORT * Contact us * FAQs * Fuel surcharge * Optional services and fees * Site help * Sitemap ELEVATE YOUR LIFE WITH CATHAY * Flights * Holidays * Shopping * Wellness * Dining * Payment * Membership * Open a new window * Open a new window * Open a new window * Open a new window * Open a new window Open a new window Copyright © Cathay Pacific Airways Limited 國泰航空有限公司 * Feedback * Chat with us Open a new window * Back to top FEEDBACK Close If you have questions that require a response, please contact usOpen a new window for assistance. Thank you Your feedback will help us improve our website experience. Your feedback will help us improve our website experience. * * * * * Submit Close By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Accept All Cookies Cookies Settings COOKIES SETTINGS We use cookies to make sure that our website works properly and to offer you the best experience possible. Additional cookies are only used with your consent. You can select the types of cookies below or click “Agree to all” to confirm your settings and to use all cookies. 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