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Finance


INSTACART, DOORDASH NOW ALLOWING USERS TO BUY HEALTH ITEMS USING HSAS, FSAS

By Paige MinemyerNov 10, 2023 2:50pm
InstacartDoorDashhealth savings accounts (HSA)Insurance Benefits

Some may find it difficult to use their health savings account and flexible
spending account cards when making purchases at retail stores. (Instacart)

As cold and flu season truly sets in, major home delivery platforms are now
allowing customers to purchase products using their health benefits.

Both DoorDash and Instacart announced this week that they would accept payments
from health savings accounts and flexible spending accounts to cover the cost of
health and wellness items. In particular, according to Instacart, this rollout
will make it easier for people to take full advantage of their FSAs, as funds
expire at the end of each year.







In addition, some may find it difficult to use their HSA or FSA cards when
making purchases at retail stores. Instacart said its new integration will allow
for HSA and FSA payments from all retailers on its app that offer eligible
items.






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To make finding products easier, Instacart is also launching an HSA and FSA shop
within its app that users can access. It will also roll out tags for products
that show which are FSA- and HSA-eligible.

"Customers will be able to easily shop from eligible products—like acne face
wash and high-quality sunscreen from a beauty retailer, or allergy medication,
tampons and cold medicine from a local grocer or pharmacy—and use their FSA or
HSA payment card at checkout for same-day delivery in as fast as an hour," wrote
Sarah Mastrorocco, vice president and general manager of health at Instacart, in
a blog post.







Alongside integrating FSA and HSA payments, Instacart is launching a new Health
Wallet tool that will also allow users to use supplemental benefits from
Medicare Advantage and Medicaid plans as well as funds from the Supplemental
Nutrition Assistance Program.


A screenshot showing how to add FSA/HSA cards on DoorDash (DoorDash)

At DoorDash, the story is similar, according to an announcement from the
company.

Customers can access "sick day essentials" under the dedicated Health section,
and items eligible for FSA or HSA payments will be labeled as such. DoorDash is
also rolling out coupons on select items as well as free delivery on eligible
orders as part of the preparation for flu season.



Users can load their FSA or HSA cards into the app as payment methods and can
then purchase items from 15 retailers.

“With the launch of HSA and FSA payments on DoorDash, consumers can now get the
essential health and wellness items they need, when they need them, and in a way
that makes financial sense for them,” said Fuad Hannon, vice president of new
verticals at DoorDash, in the release. “As part of our mission to empower local
economies, we're always working to broaden access for consumers in ways that
break down barriers. 

InstacartDoorDashhealth savings accounts (HSA)Insurance BenefitsPayers
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