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Kommunicate is now part of Google's AI-First Accelerator Program Read more

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 * Solutions
 * Integrations
 * Resources
 * Pricing
   

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Features

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Scaling & automating customer communication, made easy

Explore Features→

Products

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Kompose Chatbot Builder Generative AI Chatbot Live Chat Dialogflow Integration
FAQ Chatbot

Industries

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eCommerce Healthcare Education Banking

Bots and automation

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The only platform to fully automate your Customer Support

Explore Bots and Automation→

integrations

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Connect Kommunicate with your favorite platforms & tools

Explore all integrations→

All Integrations

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Omnichannel Messaging eCommerce sites Chatbot Builder Zendesk Chatbot

 

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Website and CMS Mobile Apps CRMs Automation and Analytics

WhatsApp for business

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Create a WhatsApp business chatbot

Explore Whatsapp→

Guide

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Ultimate Guide To AI Customer Service

Read now

All Resources

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Blog Case Studies Comparison Videos

 

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Chatbot Templates ROI Calculator Whitepapers Generative AI Guide

Developer documents

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Documentation & guide to integrate Kommunicate in your platforms.

Explore Docs→

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Solutions

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 * PRODUCTS
 * Kompose Chatbot Builder
 * Generative AI
 * Live Chat
 * Dialogflow Integration
 * Bots and automation
 * FAQ Chatbot

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INDUSTRIES
eCommerce Education
Healthcare Banking
Integrations

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 * All integrations
 * eCommerce sites
 * Website and CMS
 * Chatbot Builder
 * Mobile Apps
 * Zendesk Chatbot
 * Omnichannel Messaging
 * CRMs
 * Automation and Analytics

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 * Whatsapp for Business

Resources

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 * Chatbot Templates
 * ROI Calculator
 * Whitepapers

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 * Blogs
 * Case Studies
 * Comparison
 * Videos
 * Generative AI Guide

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 * Developer Documents

 * Features
 * Pricing
   

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 * Login
   

 * Book a Demo
 * Try for Free




AI-POWERED CUSTOMER SERVICE AUTOMATION PLATFORM

Flexible, accurate, and scalable generative AI-powered chatbot for enterprises
to deliver superior customer experience. Automate queries and optimize costs —
all while keeping it empathetic.

Book a Demo Try for Free

30 days trial Rated 4.8/5 on G2 No credit card required

Customer service automation platform trusted by enterprises across the globe



EVERYTHING YOU NEED TO AUTOMATE YOUR CUSTOMER SERVICE

Build

No code chatbot builder

Train

Effortless, accurate and instant

Deploy

Plug-and-play integrations

Building from scratch
Kompose
Integrating existing bots
Dialogflow CX
Dialogflow ES
IBM Watson
Amazon Lex
Open AI
Integrate knowledge base
Zendesk
Helpscout
Salesforce
Documents and Webpages
Web pages
PDF
Docs
Sheets
Messaging Platforms
Whatsapp
Telegram
Viber
Messenger
Instagram
Mobile SDKs
Android
iOS
Flutter
React Native
Ionic
Ticketing and CRM
Zendesk
Pipedrive
Agile
Freshdesk
Website and E-commerce
Wordpress
Shopify
Magneto


KOMMUNICATE HELPS ENTERPRISES TO SCALE THEIR CUSTOMER SERVICE WITH ACCURACY AND
SPEED

99%

Increase in first response time

90%

Reduction in average resolution time

50%

Decrease in cost per resolution

70%

Increase in customer retention rate

Uplifted CSAT Score by 40%
"We improved our CSAT score, resolution time, and first contact time by
constantly analyzing the conversations and instantly acting upon them."

Mushra Hartley

Head of Operations, Lula

Watch video Read Case Study

Mushra Hartley

Head of Operations, Lula

90% of queries automated
"Kommunicate helped us champion self-serve for our customers. Our customers save
more than 4,000 hours each month with the AI chatbot."

Carlos De Lieto Vollaro

Customer Experience Manager, Conte.IT

Watch video Read Case Study

Carlos De Lieto Vollaro

Customer Experience Manager, Conte.IT




ENTERPRISE GRADE SECURITY AND DATA PROTECTION

Keep your data in your region. We provide customer service automation that
complies with GDPR, SOC 2, ISO 27001, and HIPAA.

Book a Demo


PUT YOUR CUSTOMER SERVICE ON AUTO-PILOT

Effortlessly resolve repetitive customer queries with our no-code generative
AI-powered chatbot that can be fine-tuned on your existing content.

Enhance your self-service resolution rate, reduce average handling time and cut
down on operational cost with human-like conversations, powered by generative
AI.

Get Started for Free →

PERSONALIZED EXPERIENCES - ANYTIME, ANYWHERE, ANY LANGUAGE

Deliver personalized service at scale by assisting to your customers at
precisely the right time, at the right place, in the language of their
preference.

Provide omnichannel customer service by seamlessly deploying our AI-powered
chatbot on web, mobile, and messaging platforms. Kommunicate offers support in
over 100 languages across platforms like WhatsApp, Telegram, Viber and more.

Get Started for Free →

KEEP IT EMPATHETIC, KEEP IT HUMAN

Nothing beats human empathy, especially when your customers need it the most.
Smoothly transfer complex queries from the bot to human agents for an
uninterrupted, empathetic customer service.

Our AI-powered chatbot is designed to handle basic questions and gather
essential information, ensuring that your query is seamlessly transferred to a
live agent.

Get Started for Free →

INTEGRATE WITH EXISTING CUSTOMER SERVICE TECH-STACK

Connect your existing bot built on Dialogflow, IBM Watson, or Amazon Lex with
Kommunicate to elevate the user experience with a rich UI featuring buttons,
image carousels, videos, and much more.

Kommunicate seamlessly integrates with your existing CRM and ticketing systems
like Zendesk, Salesforce, Freshworks, Pipedrive, Zapier, and more through APIs.

Get Started for Free →

HERE'S WHAT CUSTOMERS SAY ABOUT KOMMUNICATE



A TRUSTED CUSTOMER SERVICE AUTOMATION PARTNER FOR ENTERPRISES



PLUG-AND-PLAY INTEGRATIONS FOR FASTER DEPLOYMENT

See all Integrations

CHECK OUT OUR LATEST RESOURCES

WHITEPAPER
Whitepaper - Future of Customer Support with Generative AI
Know more →
BLOG
How Large Enterprises Harness Generative AI for Customer Engagement
Know more →
BLOG
LLMs: The Future of Customer Service Chatbots
Know more →
CASE STUDY
TaxBuddy saves 2000+ hours every month using Kommunicate’s chatbot
Know more →


FREQUENTLY ASKED QUESTIONS


DOES KOMMUNICATE SUPPORT GENERATIVE AI FEATURES?

Yes, the Kommunicate AI chatbot is powered by OpenAI's GPT 3.5 and GPT 4. The
integration allows businesses to provide instant and accurate responses without
hallucinations. You can even set the tone of your chatbot to ensure consistent
communication that aligns with your brand's voice and values, enhancing the
overall customer experience. To know more, click here.

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WHERE CAN I INTEGRATE THE KOMMUNICATE CHATBOT?

You can deploy the Kommunicate AI chatbot on your website, Android apps, iOS
apps, and messaging platforms such as WhatsApp, Facebook Messenger, Viber,
Telegram, and Line. To know more, click here.

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CAN I INTEGRATE KOMMUNICATE WITH TICKETING CRM?

Yes, you can integrate the Kommunicate AI chatbot with customer service
ticketing platforms such as Zendesk, Freshdesk, Salesforce, and Helpscout.

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CAN THE KOMMUNICATE AI CHATBOT HANDLE QUERIES IN MULTIPLE LANGUAGES?

Yes, the Kommunicate AI chatbot supports more than 100 languages, including
Spanish, Italian, Portuguese, Arabic, and all Indian native languages.

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HOW CAN I TRAIN THE KOMMUNICATE AI CHATBOT USING MY OWN DATA?

You can train the Kommunicate AI chatbot using multiple website URLs, help
center articles, and documents such as Excel sheets and PDFs.

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DOES KOMMUNICATE SUPPORT LIVE CHAT?

Yes, Kommunicate supports seamless bot-to-human handoff based on predefined
triggers and when queries become too complex for the AI chatbot.

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READY TO AUTOMATE MORE THAN 80% OF YOUR CUSTOMER SUPPORT?

Try for Free
 * support@kommunicate.io
 * United States
   (+1) (310) 402-2374
 * India
   (+91) 974-057-0196
   
   

 * LEARN
   
   * iOS Chatbot
   * Amazon Lex Chatbot
   * Chatbot in Android
   * ChatGPT with Flutter
   * Document to Chatbot
   * React Native Chatbot
   * Create Flutter Chatbot
   * Whatsapp Business API
   * Integrate React Js Chatbot
   * Whatsapp Chatbot Using NodeJs
   * Integrate ChatGPT With Whatsapp
   * Integrate Dialogflow With Whatsapp
   * ChatGPT For Product Engagement

 *   PRODUCT
   
   * AI Chatbot Builder
   * Generative AI Chatbot
   * Customer Experience
   * Chatbot Features
   * Dialogflow Integration
   * FAQ Chatbot
   * Live Chat
   
     INDUSTRIES
   
   * Healthcare Chatbot
   * E-commerce Chatbot
   * Education Chatbot
   * Banking Chatbot

 * INTEGRATIONS
   
   * E-commerce Chatbot Integration
   * Omnichannel Chatbot
   * Chatbot Integration
   * Chatbot for Website
   * Mobile Apps Chatbot
   * Chatbot for CRM's
   * Automation and Analytics
   * Zendesk Chatbot Integration

 * RESOURCES
   
   * Chatbots Templates
   * Case Studies
   * Whitepapers
   * Chatbot Guide
   * AI Customer Service Guide
   * Videos
   * Knowledge Hub
   * Comparisons
   * ROI Calculator
   * Blogs

 *   COMPANY
   
   * Partner Program
   * Affiliate Program
   * Pricing
   * About Us
   * Media
   * Hall of Fame
   
     SUPPORT
   
   * Contact Us
   * Helpcenter
   * Stack Overflow
   * API Status

 * COMPARE
   
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