amazon-canada.pissedconsumer.com Open in urlscan Pro
5.79.91.241  Public Scan

Form analysis
4 forms found in the DOM

https://www.pissedconsumer.com/browse-reviews.html

<form class="form js-form" action="https://www.pissedconsumer.com/browse-reviews.html">
  <input type="hidden" name="redirect" value="1">
  <input class="input-search js-search-inp" aria-label="company or keywords" type="search" name="query" autocomplete="off" placeholder="Search by category" data-url="/search/autocompleteCategories.html?type=common">
  <button class="submit search lnr-magnifier" aria-label="search button"></button>
</form>

https://www.pissedconsumer.com/search-companies.html

<form class="form js-form" action="https://www.pissedconsumer.com/search-companies.html">
  <input class="input-search js-search-inp" aria-label="company or keywords" type="search" name="query" autocomplete="off" placeholder="Search by company" data-url="/search/autocompleteCompany.html">
  <button class="submit search lnr-magnifier" aria-label="search button"></button>
</form>

https://www.pissedconsumer.com/browse-reviews.html

<form id="header-search" class="form" action="https://www.pissedconsumer.com/browse-reviews.html">
  <input type="hidden" name="redirect" value="1">
  <span class="close-search" role="button" aria-label="close button"><em class="lnr-cross"></em></span>
  <span class="search-opener lnr-magnifier" role="button" aria-label="search button"></span>
  <span class="twitter-typeahead" style="position: relative; display: inline-block;"><input id="SearchForm_q" class="input-search search-typeahead js-header-search tt-input" type="search" autocomplete="off" placeholder="Search" name="query"
      data-container="#header-search" data-companies="/search/autocompleteCompany.html?term=__QUERY__&amp;type=common" data-categories="/search/autocompleteCategories.html?term=__QUERY__&amp;type=common" aria-label="Company or keyword"
      spellcheck="false" dir="auto" style="position: relative; vertical-align: top;">
    <pre aria-hidden="true"
      style="position: absolute; visibility: hidden; white-space: nowrap; font-family: Arial, sans-serif; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; word-spacing: 0px; letter-spacing: 0px; text-indent: 0px; text-rendering: auto; text-transform: none;"></pre>
    <span class="tt-dropdown-menu" style="position: absolute; top: 100%; left: 0px; z-index: 100; display: none;">
      <div class="tt-dataset-companies"></div>
      <div class="tt-dataset-categories"></div>
      <div class="tt-dataset-search"></div>
    </span>
  </span>
  <button type="submit" class="submit search lnr-magnifier" aria-label="search button"></button>
</form>

GET https://www.pissedconsumer.com/browse-reviews.html

<form id="footer-search" class="form" action="https://www.pissedconsumer.com/browse-reviews.html" method="get" target="_top">
  <input type="hidden" name="redirect" value="1">
  <div class="search-wrapper">
    <span class="twitter-typeahead" style="position: relative; display: inline-block;"><input id="footer-search-inp" class="input-search search-typeahead tt-input" type="search" autocomplete="off" placeholder="Company or keyword" name="query"
        aria-label="Company or keyword" data-container="#header-search" data-companies="/search/autocompleteCompany.html?term=__QUERY__" data-categories="/search/autocompleteCategories.html?term=__QUERY__&amp;type=common" spellcheck="false"
        dir="auto" style="position: relative; vertical-align: top;">
      <pre aria-hidden="true"
        style="position: absolute; visibility: hidden; white-space: nowrap; font-family: Arial, sans-serif; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; word-spacing: 0px; letter-spacing: 0px; text-indent: 0px; text-rendering: auto; text-transform: none;"></pre>
      <span class="tt-dropdown-menu" style="position: absolute; top: 100%; left: 0px; z-index: 100; display: none;">
        <div class="tt-dataset-companies"></div>
        <div class="tt-dataset-categories"></div>
        <div class="tt-dataset-search"></div>
      </span>
    </span>
    <button type="submit" class="submit button m-large" aria-label="search button">
      <em class="lnr-magnifier"></em>
    </button>
  </div>
</form>

Text Content

WE VALUE YOUR PRIVACY

We and our partners store and/or access information on a device, such as cookies
and process personal data, such as unique identifiers and standard information
sent by a device for personalised ads and content, ad and content measurement,
and audience insights, as well as to develop and improve products. With your
permission we and our partners may use precise geolocation data and
identification through device scanning. You may click to consent to our and our
partners’ processing as described above. Alternatively you may access more
detailed information and change your preferences before consenting or to refuse
consenting. Please note that some processing of your personal data may not
require your consent, but you have a right to object to such processing. Your
preferences will apply to this website only. You can change your preferences at
any time by returning to this site or visit our privacy policy.
MORE OPTIONSAGREE

PissedConsumer
 * Reviews
 * Categories
   Auctions and Marketplaces
   Media
   Footwear and Clothing
   E-commerce
   Transportation and Logistics
   Dating and Social Networking
   Food Delivery
 * Companies
   Temu
   Ekart Logistics
   Facebook
   Flipkart
   Lyft
   Meesho
   eBay


Write review For Business
 * Login



 * Auctions and Marketplaces
 * Amazon Canada 7292
 * Customer Service

Updated on 10/24/2023


CONTACT AMAZON CANADA CUSTOMER SERVICE

Overview Reviews 0
Q&A
Contacts
Advertisements




AMAZON CANADA PHONE NUMBERS AND EMAILS


TOLL-FREE NUMBER:

 * (888) 280-4331

Call customer service
Send Message


CUSTOMER SERVICE:

 * (877) 586-3230


LEGAL:

 * (206) 266-4064
   Copyright Infringement Inquiry


AMAZON CANADA EMAILS:

Investors/ Franchising
Investor Relations
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
PR Inquiries
Report Fraud
Report Suspicious E-mails, Phone Calls, or Webpages
Is this your business?
More phone numbers and emails Less phone numbers and emails
Advertisements




HOW TO CONTACT AMAZON CANADA?


MOST POPULAR NUMBER:

(888) 280-4331

Total calls: 73 347 Issues resolved: 2 594 Last call: Oct 28, 2023

HOW TO CONTACT AMAZON CANADA FOR FAST ANSWER?

In order to contact Amazon Canada customer support team you need to do the
following:

1. Download Amazon app
2. Log into your account
3. Push "Customer Service" button in the menu
4. From there you need to swipe up and push "Contact Us" button
5. You will have 2 mail options: chat with someone or direct call.
6. Choose "Call Us" option
7. Select the issue you are having: devices, order related, Prime membership,
unknown charge, something else, Amazon Fesh
8. We recommend to select "order related" option as it connects you with the
Amazon Canada customer service representative the fastest.
9. Tap on your order. You will have several options here: "Contact seller" or
Amazon "Call me now"
10. Choose your country and enter your phone number. Hit the button "Call me
now"
11. Amazon Canada will call you directly.
12. You will have to go through an automated system and then you will be
connected to a live person from Amazon Canada.
13. You can also call Amazon International phone number 1-206-922-0880


CONTACT INFORMATION


AMAZON CANADA WEBSITE:

 * www.amazon.ca


AMAZON CANADA HELP CENTER:

 * Visit contact page


CORPORATE OFFICE ADDRESS:

Amazon.com, Inc
120 Bremner Blvd
Toronto, Ontario M5J 0A1
Canada


HELP IN SOCIAL NETWORKS:

 * 
 * 
 * 
 * 


OTHER INFO (OPENING HOURS):



Mailing Address:

Legal Department

P.O. Box 81226,

Seattle,

Washington 98108,


United States



More contact details


AMAZON CANADA CUSTOMER SERVICE REVIEWS

2.7 / 5
Average
See all 7.3K reviews
RusselSolomon G Oct 24, 2023
Product order bu mistake
4.1

over all ot was good but the app sometimes when you click like buy again it
automatically send the order without asking you id tmyiu want to confirm
User's...

Read full review
Wil C Lum Oct 24, 2023
No customer service. No help. Theft at the Delivery level and more.
2.5

This is a copy of a letter I wrote to cs-reply@***.ca and never did receive a
response. They simply don't care and I'm done supporting them and destroying
our...

Read full review


HOW GOOD IS AMAZON CANADA'S CUSTOMER SERVICE?

Cordella Pwj
Cordella Pwj
Feels Disappointed | Oct 27, 2023

Fair not great

Pax Ybn
Pax Ybn
Feels Disappointed | Oct 27, 2023

It was not a pleasant experience
I was told the pick up return option was not available to me so I had to print
two labels on my printer , use my time my gas , wear and tear on my vehicle to
return 2 of the same items sent by mistake by Amazon.
This is becoming more and more relevant.

Read full quote
Deaven Cng
Deaven Cng
Feels Satisfied | Oct 27, 2023

At first, I was not very happy as I called so many times, and could not get to
speak to someone in person. Finally I did, and this gentleman was the most
pleasant person ever. He solved my problem with a wonderful attitude. I love
shopping with Amazon and I am not want to complain, unless there is 100% a
reason for it. My package came opened and a jar of scrub that I bought had
previously been open and it was sealed together with packing tape. The scrub
itself was discoloured so I was very upset. Thank you for solving my problem.

Read full quote
Traci Byv
Traci Byv
Feels Satisfied | Oct 27, 2023

very va satisfied

Illa Syx
Illa Syx
Feels Satisfied | Oct 27, 2023

Experience was very satisfying. Waiting to see if I do receive my refund when
she said.

Samanth Rtd
Samanth Rtd
Feels Neutral | Oct 27, 2023

After over se real says of trying to resolve my issue, as nd having spoken with
2 other reps 2 days before, this woman rep was the first one that 1) I co I ld
understand 2) could hear without +++ background noise and 3) possibly started
the resolution process.....Ill have to see.

Read full quote


SUMMARY OF AMAZON CANADA CUSTOMER SERVICE CALLS

100K TOTAL
CALLS
09:05 AVG CALL
DURATION
17% ISSUES
RESOLVED


TOP REASONS OF CUSTOMERS CALLS


Shipping and Delivery

Payments and Charges

Return/ Replace

Account

Other

21%
11%
10%
9%
49%



CONSUMERS CALL THE MOST FROM

0
2000
4000
6000
8000
10000
12000
14000
Vancouver, Canada
Edmonton, Canada
Brampton, Canada
Montreal, Canada
Toronto, Canada



WHY DO PEOPLE CALL AMAZON CANADA?


SHIPPING AND DELIVERY QUESTION:

 * 1h ago “Package arrival date”
 * 1h ago “Wrong item delivered”
 * 2h ago “Didn't receive my full order”


PAYMENTS AND CHARGES QUESTION:

 * 1h ago “Charge on my account that wasnt me”
 * 1h ago “I didn't ask for a month to month's payment plan I pay once a year”
 * 2h ago “Im being billed for something I didn't order”


RETURN/ REPLACE QUESTION:

 * 1h ago “Return product”
 * 18h ago “Problem with a return order”
 * 18h ago “Returning product”


ACCOUNT QUESTION:

 * 1h ago “I need to suspend my account til May1, 2024”
 * 2h ago “For reset my account”
 * 3h ago “Membership fee”


REQUEST FOR INFORMATION QUESTION:

 * 58m ago “How to return a mattress”
 * 1h ago “Information about my account”
 * 19h ago “Trying to find out where a package is”


ACTIVATION/ CANCELLATION QUESTION:

 * 1h ago “Cancel prime membership and refund”
 * 2h ago “Order cancelled but no refund yet”
 * 2h ago “Cancelled item”


PRODUCT/ SERVICE QUESTION:

 * 2h ago “Product missing”
 * 15h ago “Amazon prime tv not working”
 * 18h ago “Re mattress warranty”


REFUND QUESTION:

 * 1h ago “Refund”
 * 19h ago “Never got my refund”
 * 20h ago “Refund return item”


CARDS QUESTION:

 * 15h ago “Holds on credit card for cancelled orders”
 * 1d ago “I want to update my credit card”
 * 1d ago “Gift card”


STAFF QUESTION:

 * 17h ago “Speak to a customer service”
 * 22h ago “The agents keep hanging up rude disrespectful and i have money being
   taken out of my account and not reciving my purchases”
 * 23h ago “Trouble using services”


EMPLOYMENT QUESTION:

 * 8d ago “Seeking employment”
 * 14d ago “Job offer”
 * 14d ago “For job”


WEBSITE/ APPLICATION QUESTION:

 * 1d ago “INFORMATION for item see in website”
 * 7d ago “When I submit my application on Amazon they are cancelled my
   application”
 * 22d ago “J'ai des difficultés pour acheter sur le site”


OTHER QUESTION:

 * 1h ago “Missing tv”
 * 2h ago “Order clarif8cation”
 * 2h ago “Because I want to know if I have shift today”

Write a review
Do you have something to say about Amazon Canada? What happened? What can we
help you with?
Submit review Don't show this popup
 * Сall the Company
 * Send Message

Amazon Canada
Overview Reviews Q&A Contacts

Write a review
About
 * About PissedConsumer
 * Press Page
 * Blog
 * FAQ for Consumers
 * FAQ for Companies
 * Contact PissedConsumer

Browse
 * Companies
 * Reviews
 * Categories
 * Consumer Trends
 * State Attorneys General Contacts

Services
 * Business Solutions
 * List your Business
 * Tips For Consumers
 * Tips For Companies

Legal
 * Privacy Policy
 * Terms Of Use
 * Legal Information
 * Dispute Resolution (LVP Program)

 * facebook
 * youtube
 * linkedin
 * instagram
 * twitter

PissedConsumer © 2023 All Rights Reserved








You Are About to Contact PissedConsumer.com
Contact PissedConsumerContact Amazon Canada
Terms of Service

I agree to TOS Cancel