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SECONDARY NAVIGATION

 * About Vaisala
   Vaisala as a company
   * Vaisala in brief
   * Values
   * History
   * Megatrends
   Business
   * Businesses and customers
   * Strategy
   * Sourcing and suppliers
   * Quality, environment, health and safety
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   * Cleanroom
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   Management
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   * Calculation of key figures
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   * For applicants in the US
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FULL NAVIGATION

 * Products
    * Industrial Measurements
       * Products by parameter
          * Humidity (for normal or wet conditions)
            
          * Liquid Concentration
            
          * Carbon Dioxide CO₂
            
          * Dew Point (for dry conditions)
            
          * DGA in Power Transformer Oil
            
          * Methane CH₄
            
          * Hydrogen Peroxide H₂O₂
            
          * Hydrogen H₂
            
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            Industrial Transmitters
            Wall-mount and duct-mount transmitters
          * For liquid concentration
            Process refractometers
            For liquid concentration
          * Optimize efficiency
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            Optimize efficiency
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            Get a full picture of biogas quality
          * World-class sensor technology
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            World-class sensor technology
          * Systems for regulated and non-regulated environments.
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            Systems for regulated and non-regulated environments.
          * Quick links:
             * Indigo Family
               
      
      
    * Weather and Environmental Solutions
       * What are you measuring?
          * Air quality
            
          * Cloud height
            
          * Lightning
            
          * Multi-weather
            
          * Precipitation
            
          * Pressure
            
          * Road & runway surface condition
            
          * Temperature & humidity
            
          * Visibility & present weather
            
          * Wind
            
      
       * What is your challenge?
          * Air quality monitoring
            
          * Airport weather
            
          * Atmospheric research
            
          * Automotive weather data
            
          * Drone flight safety
            
          * Helideck monitoring
            
          * Lightning detection
            
          * Maritime weather
            
          * Meteorological infrastructure & capability development
            
          * Observation network management
            
          * Offshore environmental monitoring (EMS)
            
          * Ports & coastal weather
            
          * Road asset management
            
          * Ship instrumentation
            
          * Winter road maintenance
            
      
       * Explore products:
          * Automatic weather stations
            
          * Radiosondes & sounding systems
            
          * Weather & environmental sensors
            
          * Weather radars
            
          * Wind lidars
            
      
       * Explore digital & data solutions for:
          * Automotive weather data
            
          * Aviation
            
          * Lightning
            
          * Renewable energy
            
          * Road asset management
            
          * Winter road maintenance
            
      
      

 * Services
    * Services
       * Calibration and repair services
         
       * Technical Support
         
       * Project Services
         
       * Training Services
         
       * Continuous Monitoring System Services
         
       * Services for Vaisala K-PATENTS® Process Refractometers
         
      
      

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          * HVAC & Indoor Air
            
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          * Power Industry Solutions
            
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          * ALL INDUSTRIES
            
      
       * By measurement
          * Carbon Dioxide
            
          * Dissolved Gas in Oil (DGA)
            
          * Humidity and Dew Point
            
          * Hydrogen Peroxide
            
          * Hydrogen
            
          * Liquid Concentration
            
          * Methane
            
          * Moisture in Oil (MiO)
            
          * Pressure
            
          * Temperature
            
      
       * By technology
          * CARBOCAP®
            
          * DRYCAP®
            
          * HUMICAP®
            
          * PEROXCAP®
            
          * BAROCAP®
            
      
      
    * Weather and Environmental Solutions
       * Aviation
         
       * Defense Meteorology
         
       * Roads
         
       * Maritime
         
       * Meteorology
         
       * Renewable energy
         
       * Urban & industrial systems
         
      
      

 * News & insights
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          * Press and stock exchange releases
            
          * Blogs and reference cases
            
          * Events and Webinars
            
          * Recommended webinars
            
          * Expert articles
            
          * eBook Collection
            
          * Vaisala on social media
            
      
       * Top stories
          * New R&D and innovation center
            
          * Our technology on Mars
            
          * Annual report 2021
            
      
      

 * Contact Us
    * Contact Sales
       * Contact Us Form
         
       * Find your local contact
         
      
      
    * Customer Support
       * Contact HelpDesk
         
       * Make a warranty claim
         
      
      
    * Media & Investor Contacts
       * Media and PR Contacts
         
       * IR Contacts
         
      
      
    * Office Locations & Invoicing
       * Office Locations
         
       * Invoicing
         
      
      
    * Partners
       * Local sales and service partners
         
      
      

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Toggle navigation
 * Products
   * Industrial Measurements
     * Products by parameter
       * Humidity (for normal or wet conditions)
       * Liquid Concentration
       * Carbon Dioxide CO₂
       * Dew Point (for dry conditions)
       * DGA in Power Transformer Oil
       * Methane CH₄
       * Hydrogen Peroxide H₂O₂
       * Hydrogen H₂
       * Moisture in Oil (MiO)
       * Pressure
       * Structural Moisture
       * Temperature
     * Products by category
       * HVAC & Indoor air
       * Handhelds
       * Industrial Transmitters
       * Process refractometers
       * Power transformer monitoring
       * Biogas monitoring
       * Probes & OEM modules
       * Indoor Environmental Monitoring
       * Quick links:
         * Indigo Family
   * Weather and Environmental Solutions
     * What are you measuring?
       * Air quality
       * Cloud height
       * Lightning
       * Multi-weather
       * Precipitation
       * Pressure
       * Road & runway surface condition
       * Temperature & humidity
       * Visibility & present weather
       * Wind
     * What is your challenge?
       * Air quality monitoring
       * Airport weather
       * Atmospheric research
       * Automotive weather data
       * Drone flight safety
       * Helideck monitoring
       * Lightning detection
       * Maritime weather
       * Meteorological infrastructure & capability development
       * Observation network management
       * Offshore environmental monitoring (EMS)
       * Ports & coastal weather
       * Road asset management
       * Ship instrumentation
       * Winter road maintenance
     * Explore products:
       * Automatic weather stations
       * Radiosondes & sounding systems
       * Weather & environmental sensors
       * Weather radars
       * Wind lidars
     * Explore digital & data solutions for:
       * Automotive weather data
       * Aviation
       * Lightning
       * Renewable energy
       * Road asset management
       * Winter road maintenance
 * Services
   * Services
     * Calibration and repair services
     * Technical Support
     * Project Services
     * Training Services
     * Continuous Monitoring System Services
     * Services for Vaisala K-PATENTS® Process Refractometers
 * Industries & Applications
   * Industrial Measurement Solutions
     * By industry
       * Automotive
       * Battery Manufacturing
       * Biogas
       * Chemicals & Allied Products
       * Cleanrooms
       * Compressed Air
       * Data Centers
       * Food, Beverage & Agriculture
       * Fuel Cells
       * HVAC & Indoor Air
       * Life Science & Pharmaceutical
       * Power Industry Solutions
       * Pulp, paper and wood
       * Semiconductor
       * ALL INDUSTRIES
     * By measurement
       * Carbon Dioxide
       * Dissolved Gas in Oil (DGA)
       * Humidity and Dew Point
       * Hydrogen Peroxide
       * Hydrogen
       * Liquid Concentration
       * Methane
       * Moisture in Oil (MiO)
       * Pressure
       * Temperature
     * By technology
       * CARBOCAP®
       * DRYCAP®
       * HUMICAP®
       * PEROXCAP®
       * BAROCAP®
   * Weather and Environmental Solutions
     * Aviation
     * Defense Meteorology
     * Roads
     * Maritime
     * Meteorology
     * Renewable energy
     * Urban & industrial systems
 * News & insights
   * What's up?
     * News and events
       * Press and stock exchange releases
       * Blogs and reference cases
       * Events and Webinars
       * Recommended webinars
       * Expert articles
       * eBook Collection
       * Vaisala on social media
     * Top stories
       * New R&D and innovation center
       * Our technology on Mars
       * Annual report 2021
 * Contact Us
   * Contact Sales
     * Contact Us Form
     * Find your local contact
   * Customer Support
     * Contact HelpDesk
     * Make a warranty claim
   * Media & Investor Contacts
     * Media and PR Contacts
     * IR Contacts
   * Office Locations & Invoicing
     * Office Locations
     * Invoicing
   * Partners
     * Local sales and service partners
 * About Vaisala
   * Vaisala as a company
     * Vaisala in brief
     * Values
     * History
     * Megatrends
   * Business
     * Businesses and customers
     * Strategy
     * Sourcing and suppliers
     * Quality, environment, health and safety
   * Innovation and R&D
     * Technologies
     * Cleanroom
     * R&D and innovation center
     * Collaboration with scientific community
   * Sustainability
     * UN Sustainable Development Goals
     * Environmental sustainability
     * Social sustainability
   * Management
     * Board of Directors
     * Leadership Team
 * Investors
   * Vaisala as an investment
     * Why invest in Vaisala?
     * Strategy and long term financial targets
     * Market information
     * Acquisitions and divestments
     * Risk management
   * IR calendar
   * Financial information
     * Annual and quarterly figures
     * Financial reporting structure
     * Accounting principles for the consolidated financial statements
     * Calculation of key figures
   * Reports and presentations
   * Corporate governance
     * Governing bodies of Vaisala
     * Corporate Governance Statement
     * General Meetings
     * Board of Directors
     * Leadership Team
     * Remuneration
     * Insiders
     * Controls
     * Auditing and auditor's fees
     * Articles of Association
   * Shares and shareholders
     * Basic share information
     * Share monitor
     * Key share figures
     * Share capital
     * Dividend
   * Investor relations
     * Rules and regulations
     * Disclosure Policy
     * Share register and changes of address
     * Subscribe to releases and publications
 * Media
   * For media
     * Press and stock exchange releases
     * Blogs and reference cases
     * Media contacts and materials
 * Partners
 * Careers
   * Life at Vaisala
     * 10 reasons to join Vaisala
     * Developing Our People
     * Well-being
     * Values
     * Meet some of us
   * Work at Vaisala
     * Open jobs
     * For software developers
     * For applicants in the US
     * For Students

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 1. Home
 2. Vaisala Policies




VAISALA POLICIES

Page Sections
 * Privacy Policy
 * Terms of Use
 * Terms and Conditions




PRIVACY POLICY

(Effective as of 2020-06-01, Ref. DOC229710-D) 

Vaisala Privacy Policy has been translated into several languages. In the event
of any discrepancies, the English language version shall prevail, and other
translations are provided for convenience only.

Your privacy is important to Vaisala Oyj and its affiliates in the Vaisala Group
of Companies (Vaisala Oyj and the Vaisala Group of Companies collectively
“Vaisala”). This Privacy Policy (“Policy”) sets forth Vaisala’s data processing
practices for:

 1. managing Vaisala’s customer relationships;
 2. using personal data of potential customer for marketing purposes; 
 3. managing Vaisala’s supplier and business partner relationships;
 4. Vaisala’s online store operations and Vaisala-operated web sites (such sites
    collectively “Site”); and
 5. providing Vaisala’s other online services (against a fee or as a free
    trial).

Vaisala collects and processes personal data in accordance with the applicable
laws and this Policy. 


PURPOSES AND TYPES OF PERSONAL DATA VAISALA PROCESSES 

Managing customer relationships; online store operations and the Site

Vaisala typically collects and processes personal data of the contact persons of
Vaisala's customers, the Site visitors and the users of the online store.
Personal data is collected directly from the customer’s contact person in
connection with the customer requesting a quotation or placing an order for
Vaisala’s products or services, from the use of the Site or directly from the
customer’s contact person through the registration process to the online store.

The personal data collected and processed by Vaisala may include: 

 * Contact details (e.g. name, email address, phone number);
 * Other relevant information provided by you when you register to the online
   store, or order a newsletter or other information asset at the Site; and
 * Information collected of you when you use the Vaisala online store (e.g.
   IP-address, web log data).

Personal data is used for the following purposes: 

 * Providing the products or services (such as shipping the product or making
   the service available to the customer), and for managing and developing the
   customer relationship; 
 * Marketing activities (such as targeted email marketing and personalizing the
   Site);
 * Developing services and enhancing user experience (such as by optimizing and
   personalizing the Site).

The grounds for processing of personal data is either fulfilment of an agreement
concluded between Vaisala and the customer, or the legitimate interest of
Vaisala which consists of managing quotations and receiving orders, as well as
developing and managing the customer relationship, business functions, marketing
and communications.

Providing online services

For online services, Vaisala collects and processes personal data of users, who
may be customer’s employees, contractors or other individuals to whom customer
has created a user account or otherwise provided access to the service, in
accordance with terms and conditions of the respective service. Personal data is
collected directly from the administrator of the service when creating user
accounts and/or from the user when using the service. 

The personal data collected and processed by Vaisala may include:

 * Contact details (e.g. name, email address, phone number); and
 * Information collected of you when you use the online services (e.g.
   IP-address, web log data).

Personal data is used for the following purposes:

 * Creating a user account and granting access to the service;
 * Providing the online service and for debugging purposes; and
 * Modifying, personalizing and improving the service.

The grounds for processing of personal data is either fulfilment of an agreement
concluded between Vaisala and the customer, or the legitimate interest of
Vaisala to provide the service to the users.

Marketing

Vaisala may receive and collect personal data (including e.g. name and email)
from marketing data bases provided to Vaisala by third parties or public sources
such as Google, LinkedIn, and different business related organisations’ and
events’ member and participant lists that have relevance to Vaisala’s business
operations. 

Personal data is used for the following purposes: 

 * Contacting the prospective customers; and
 * Marketing activities (such as targeted email marketing).

The grounds for processing of personal data is the legitimate interest of
Vaisala to promote and market services to potential customers. 

Suppliers and business partners

Vaisala typically collects and processes personal data of suppliers’ and
business partners’ representatives for the purposes of fulfilment of an
agreement concluded between Vaisala and the company that the data subject
represents. 

Personal data is used for the fulfilment of the agreement and managing the
relationship between Vaisala and the supplier/business partner.

The grounds for processing of personal data is either fulfilment of an agreement
between Vaisala and the supplier/business partner or the legitimate interest of
Vaisala in managing the supplier/business partner relationship. 


TRANSFERS OF PERSONAL DATA 

Vaisala does not transfer or disclose your personal data to a third party
without your permission, except when necessary for processing a request for
quotation or fulfilling an order, including without limitation, providing
necessary information to relevant finance-related companies, logistics and
transport service providers and authorized after-sales service providers, as
well as responding to your requests or answering your inquiries, or as necessary
for protecting Vaisala’s, its Site users’ and/or the public’s rights, property
and/or safety.

Vaisala may share personal data within the Vaisala Group of Companies for the
purposes described in this Policy. Such sharing may involve transferring data to
and from other countries in which Vaisala operates, has business activities or
is otherwise present. Vaisala may use third party service providers in
implementing its marketing campaigns. For the purposes of the implementation of
such marketing campaigns, Vaisala may transfer personal data to third party
service providers. 

Additionally, Vaisala may share your contact details and online behaviour data,
such as Site visits, with sales channel partners for the purpose of sales and
marketing of Vaisala’s products and services. 

Because Vaisala is committed to protecting your privacy, Vaisala does not sell
or transfer personal data to third parties for their promotional purposes. 

Vaisala may transfer your information both in and out of the European Union.
Such transfers will be carried out in compliance with applicable laws and
necessary safeguards, such as EU Commission’s standard contractual clauses,
adequacy decisions, binding corporate rules, or US Privacy Shield framework, in
order to ensure adequate level of protection for personal data. 


PROTECTING PERSONAL DATA 

Vaisala endeavours to take commercially reasonable technical and organizational
measures to prevent unauthorized access to and improper use of your personal
data. Vaisala maintains an Information Security Management System to secure
information, including personal data. Information is considered secured only
when its integrity can be maintained, its availability ensured and its
confidentiality preserved. Vaisala’s information security policies and
procedures ensure the protection of information from unauthorized viewing,
modification, dissemination, or destruction and provide the necessary recovery
mechanisms from accidental as well as malicious destruction, alteration or loss.
Access to the personal data is limited only to those Vaisala’s employees,
directors, officers, contractors, and service providers who need to process the
personal data as a part of their duties. 


RETENTION OF PERSONAL DATA 

Vaisala retains personal data for a reasonable period of time, not exceeding any
legal requirements or limitations. Personal data will be deleted in accordance
with Vaisala’s data retention procedures. 


DISCLOSURES REQUIRED BY LAW 

If Vaisala is compelled by law, court order or other judicial process to
disclose any personal data to a court or a third party, Vaisala will attempt to
give you prior notice using the contact information you have provided. You
hereby authorize Vaisala to disclose any information collected of you for any of
the above-mentioned purposes, including without limitation, disclosing
information in connection with an investigation of intellectual property
infringements or other activity that is illegal or may expose Vaisala to legal
liability. 


YOUR RIGHTS 

You may at any time exercise your right to request access to your personal data
and/or right to have incomplete, incorrect, unnecessary or outdated personal
data deleted or updated by contacting Vaisala. You also have the right to
request restriction of, or object to, the processing of your personal data, when
applicable. Please note that by requesting Vaisala to delete your personal data,
Vaisala may not be able to provide you or your employer company the products,
services or information you have inquired or ordered. You are always entitled to
lodge a complaint with a competent data protection authority. 


COOKIES

The Site can be used for informational purposes without revealing your identity
to Vaisala and without providing Vaisala any personal data. 

However, Vaisala uses “cookies” in order to recognize a returning visitor as a
unique user. Cookies are pieces of data stored on your computer's hard drive,
and not on the Site. Cookies themselves do not contain any personal data. By
showing how and when our visitors use the Site, Vaisala can continue improving
them. If you do not wish to receive cookies, or want to be notified when they
are placed, you may set your web browser to do so, if your browser permits. If
you refuse the cookies, Vaisala does not gather any information on your visit,
but doing so will require you to re-enter certain information at each visit, or
prevent Vaisala from customizing the Site’s features according to your
preferences. 

Vaisala may link the information stored in the cookies to any personal data you
submit through online forms while visiting the Site. Further, Vaisala tracks
aggregate statistics, such as Internet protocol address, your computer's
operating system, your browser type and the address of any referring websites,
and general information about the Site’s traffic patterns and related
information. Vaisala collects and processes personal data of the Site visitors
to create a personalized Site experience. 


POLICY CHANGES 

Vaisala may change this Policy, or change, modify or withdraw access to the
Site, or the content of the Site at any time with or without notice. The
effective date of this version of this Policy has been posted above for your
reference. If Vaisala changes this Policy resulting in a material, adverse
change in the way Vaisala collects or processes your personal data, Vaisala will
post a notice of such change on the Site. 


CONTACT DETAILS 

Your personal data is processed by Vaisala Oyj, a company organized and existing
under the laws of Finland whose registered office is at Vanha Nurmijärventie 21,
FI-01670, Finland. This Policy is governed by the Finnish law, excluding its
choice of law provisions. 

You may contact Vaisala at any time in order to check personal data collected by
Vaisala. Vaisala can be contacted by sending an email to the following address:
privacy [at] vaisala.com. 

Vaisala strives to solve any disagreements through negotiations but needs to
point out that you have the right to lodge a complaint with a competent
supervisory authority.
 

Page Sections
 * Privacy Policy
 * Terms of Use
 * Terms and Conditions




TERMS OF USE

These terms of use (hereinafter “Terms of Use”) apply to the access to and use
of all Vaisala operated websites (each website a “Site”), unless specifically
stated otherwise in a given Site. Certain features of the Site may be subject to
additional conditions.

Vaisala reserves the right to alter these Terms of Use at its sole discretion at
any time without notice.

BY ACCESSING THE SITE YOU AGREE TO THESE TERMS OF USE. IF YOU DO NOT AGREE WITH
THESE TERMS OF USE, PLEASE DISCONTINUE USE OF THE SITE.


1. LIMITED RIGHTS OF USE

Reproduction, transfer, distribution or storage of part or all of the contents
of the Site is prohibited without the prior written consent of Vaisala Oyj
(hereinafter “Vaisala”). Modification of the content is prohibited. You may,
however, store on your computer or print copies of extracts from the Site for
your personal use only. The use of press releases and other documents classified
as public is permitted in public communications provided that the source of
information is mentioned.


2. NO WARRANTIES

The contents of the Site is provided "as is" and "as available". No warranty,
either express or implied, is made in relation to the accuracy, reliability or
contents of the Site. Vaisala does not warrant that the Site or the servers that
provide it are free of errors, viruses or other harmful components. Any
documentation available on the Site may include technical inaccuracies or
typographical errors.

Vaisala reserves the right to alter the Site or deny access to it at its sole
discretion at any time without notice.


3. COPYRIGHT NOTICE

The contents of the Site are Copyright © Vaisala 2015, unless otherwise stated.
All rights reserved.


4. TRADEMARKS

The Site contains company logos, product names, brands and other identification
symbols that are either directly or indirectly proprietary trademarks or
registered trademarks of Vaisala and/or its affiliates. The Site may also
contain trademarks proprietary to third parties. Any and all unauthorized use of
the trademarks and other symbols is strictly prohibited.


5. USER ACCOUNTS

Certain features of the Site may require the opening of a user account
(hereinafter “User Account”). Any User Account opened by you may only be used by
you personally. You acknowledge and agree that you are personally responsible
and liable for all activities performed through your User Account, and that you
may be held liable for damages caused by the use of your User Account. You are
responsible for ensuring that any and all information relating to or available
through your User Account, including without limitation a user ID and password,
is kept confidential and is not disclosed or otherwise transferred to any third
party.

By opening or using the User Account you warrant that:
a) all information and material submitted thereunder is correct and accurate;
b) you have the right and authority to submit the information and material that
is submitted thereunder;
c) you have the right and authority to perform the activity that is performed
thereunder, and acknowledge that such activities may be subject to additional
fees;
d) Vaisala may rely and act upon any information and material that is submitted
through the User Account; and that
e) Vaisala may rely and act upon any action performed through the User Account.

By submitting any information or performing any activity under the User Account
you further warrant that you have the right and authority to bind the legal
entity you represent with respect to the information submitted and actions
performed.


6. INDEMNITY

By accessing or using the Site, you agree to indemnify, defend and hold Vaisala
harmless from any claim by any third party against Vaisala arising out of or in
connection with your access or use of the Site in breach of these Terms of Use.


7. LINKS TO THIRD PARTY SITES

Vaisala assumes no responsibility for material created or published by third
party sites that the Site is linked to. The presence of such links does not
indicate approval or endorsement of any material contained on any linked site.


8. LIMITATION OF LIABILITY

Vaisala shall not be liable in any manner whatsoever for any damages, including
but not limited to direct, incidental, consequential, indirect, secondary,
special, or punitive damages, losses or expenses or loss of profits resulting
from the access to, inability to access, or use of the Site.


9. PROCESSING OF PERSONAL DATA

Vaisala will process personal data collected through the Site in accordance with
the Privacy Policy available here.


10. APPLICABLE LAW AND DISPUTE SETTLEMENT

These Terms of Use are governed by the laws of Finland.

Any dispute related to the use of the Site will be settled by the district court
in Helsinki, Finland.


11. US SPECIFIC COMPLIANCE WITH IMPORT AND EXPORT CONTROL LAWS

The information and products described on the Site may be subject to import
and/or export control laws and regulations. You agree to comply with all
applicable laws and regulations regarding your use of the Site and the import
and export of this information. Vaisala makes no representation that the
information and/or products described on the Site is appropriate or available
for use in all jurisdictions. It is your responsibility to be aware of and
comply with all import and export laws and regulations.

Page Sections
 * Privacy Policy
 * Terms of Use
 * Terms and Conditions




TERMS AND CONDITIONS


VAISALA GROUP

General License Conditions Of Vaisala Group
General Conditions of Purchase of Vaisala Group - English
General Conditions of Purchase of Vaisala Group - French
General Conditions of Subscription Services


VAISALA OYJ

General Project Delivery Conditions Of Vaisala Oyj
General Conditions of Sale and Service of Vaisala Oyj


VAISALA LTD

General Conditions of Sale and Service of Vaisala Ltd


VAISALA INC.

General Project Delivery Conditions of Vaisala Inc.
General Conditions of Sale and Service of Vaisala Inc.


VAISALA GMBH

Allgemeine Verkaufs- und Servicebedingungen der Vaisala GmbH


VAISALA CANADA INC

General Conditions of Sale and Service of Vaisala Canada Inc.


VAISALA PTY. LTD.

General Conditions of Sale and Service of Vaisala Pty. Ltd.


VAISALA KK

ヴァイサラ株式会社の販売およびサービスに関する一般条件 Vaisala KK


VAISALA CHINA LTD.

维萨拉(北京)测量技术有限公司一般销售与服务条件 Vaisala China Ltd.


VAISALA FRANCE SAS

General Conditions of Sale and Service of Vaisala France SAS

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