www.westerndigital.com Open in urlscan Pro
2.17.188.105  Public Scan

Submitted URL: https://link.os3.mycloud.com/ls/click?upn=lFQIcQkI3e5SrONCo4LXOUJFKetXiLTlKXatLZyU9IJxCIXakGO2ayoQwvWcKANLmwvitWpzkBfoci1fXc6...
Effective URL: https://www.westerndigital.com/support/product-security/wdc-21004-recommended-upgrade-to-mycloud-os-5
Submission: On November 21 via api from SE — Scanned from DE

Form analysis 6 forms found in the DOM

Name: loginFormPOST https://www.westerndigital.com/store/popup/login

<form name="loginForm" class="store-form loginForm ng-pristine ng-valid" action="https://www.westerndigital.com/store/popup/login" ng-submit="loginForm.$valid &amp;&amp; loginUser($event)" method="post">
  <div data-class="login-error" class="form-error hidden">
    <div class="errorcontent mb-10 text-sm leading-normal bg-red text-white relative py-2 px-10 ">
      <button aria-hidden="true" data-dismiss="alert" type="button" aria-label="close" class="close closeAccAlert absolute pin-r-0 pr-4 text-2xl text-white pin-t-0 font-RobotoLight " tabindex="0">×</button><span class="login-error" role="alert">
      </span>
    </div>
  </div>
  <div class="form-group">
    <input name="j_username" class="inputHeight text-base w-full border border-black-1 px-3 validate relative email form-control" type="text" value="" aria-label="Email" required="" id="j_username">
    <p role="alert" class="error-message font-Roboto text-red text-xxs mb-0 font-roboto">Enter a valid email address. </p>
    <label class="control-label floatingLabelTop  " for="j_username"> Email </label>
  </div>
  <div class="form-group">
    <input name="j_password" class="inputHeight text-base w-full border border-black-1 px-3 empty validate password" type="password" value="" autocomplete="off" aria-label="Password" required="" id="j_password">
    <p role="alert" class="error-message font-Roboto text-red text-xxs mb-0 font-roboto">Password field cannot be empty.</p>
    <label class="control-label floatingLabelTop" for="j_password"> Password </label>
  </div>
  <p class="md:text-base text-xxs mb-6 mt-6"> By signing in, you agree to Western Digital's <a class="underline hover:text-blue cursor-pointer inline-block" target="_blank" href="/legal/privacy-statement" tabindex="0">
Privacy Statement
</a> and <a class="underline hover:text-blue cursor-pointer inline-block" target="_blank" href="/legal/terms-of-use" tabindex="0">
Terms of Use
</a>
  </p>
  <button type="submit" class="defaultBtn bg-blue text-white hover:bg-dark-blue active:bg-darker-blue w-full" aria-label="submit" tabindex="0"> Sign In </button>
  <div class="mt-5">
    <button class="text-black underline hover:text-blue cursor-pointer text-xs forgetPassModal" ng-click="openForgotPasswordPopup($event)" tabindex="0"> Forgot Password? </button>
  </div>
</form>

Name: loginFormPOST https://www.westerndigital.com/store/business/popup/login

<form name="loginForm" class="store-form loginForm ng-pristine ng-valid" action="https://www.westerndigital.com/store/business/popup/login" ng-submit="loginForm.$valid &amp;&amp; loginUser($event)" method="post">
  <div data-class="login-error" class="form-error hidden">
    <div class="errorcontent mb-10 text-sm leading-normal bg-red text-white relative py-2 px-10 ">
      <button aria-hidden="true" data-dismiss="alert" type="button" aria-label="close" class="close closeAccAlert absolute pin-r-0 pr-4 text-2xl text-white pin-t-0 font-RobotoLight " tabindex="0">×</button><span class="login-error" role="alert">
      </span>
    </div>
  </div>
  <div class="form-group">
    <input name="j_username" class="inputHeight text-base w-full border border-black-1 px-3 validate relative email form-control" type="text" value="" aria-label="Email" required="" id="j_username">
    <p role="alert" class="error-message font-Roboto text-red text-xxs mb-0 font-roboto">Enter a valid email address. </p>
    <label class="control-label floatingLabelTop  " for="j_username"> Email </label>
  </div>
  <div class="form-group">
    <input name="j_password" class="inputHeight text-base w-full border border-black-1 px-3 empty validate password" type="password" value="" autocomplete="off" aria-label="Password" required="" id="j_password">
    <p role="alert" class="error-message font-Roboto text-red text-xxs mb-0 font-roboto">Password field cannot be empty.</p>
    <label class="control-label floatingLabelTop" for="j_password"> Password </label>
  </div>
  <p class="md:text-base text-xxs mb-6 mt-6"> By signing in, you agree to Western Digital's <a class="underline hover:text-blue cursor-pointer inline-block" target="_blank" href="/legal/privacy-statement" tabindex="0">
Privacy Statement
</a> and <a class="underline hover:text-blue cursor-pointer inline-block" target="_blank" href="/legal/terms-of-use" tabindex="0">
Terms of Use
</a>
  </p>
  <button type="submit" class="defaultBtn bg-blue text-white hover:bg-dark-blue active:bg-darker-blue w-full" aria-label="submit" tabindex="0"> Sign In </button>
  <div class="mt-5">
    <button class="text-black underline hover:text-blue cursor-pointer text-xs forgetPassModal" ng-click="openForgotPasswordPopup($event)" tabindex="0"> Forgot Password? </button>
  </div>
</form>

Name: resendVerificationEmailFormPOST https://www.westerndigital.com/us/en/registration/validation/aem-resend-verify-email

<form id="resendVerificationEmailForm" name="resendVerificationEmailForm" data-track-name="Forgot-Password-Form" data-track-type="form" action="https://www.westerndigital.com/us/en/registration/validation/aem-resend-verify-email"
  ng-submit="resendVerificationEmailForm.$valid &amp;&amp; resendEmailVerification($event)" method="post" class="loginForm ng-pristine ng-valid">
  <div data-class="login-error" class="form-error hidden">
    <div class="errorcontent mb-10 text-sm leading-normal bg-red text-white relative py-2 px-10 ">
      <button aria-hidden="true" data-dismiss="alert" type="button" class="close closeAccAlert absolute pin-r-0 pr-4 text-xl md:text-2xl text-white pin-t-0 font-RobotoLight " aria-label="close" tabindex="0">×</button><span class="login-error"
        role="alert">
      </span>
    </div>
  </div>
  <p class="mb-8">Enter your account email address to receive an email to validate your account.</p>
  <div class="control-group">
    <div class="form-group">
      <input id="resendVerificationEmailForm.email" name="email" class="inputHeight text-base w-full border border-black-1 px-3 validate relative email form-control" type="text" value="" required="">
      <p role="alert" class="error-message font-Roboto text-red text-xxs mb-0 font-roboto">Enter a valid email address.</p>
      <label class="control-label floatingLabelTop" for="resendVerificationEmailForm.email"> Email Address</label>
    </div>
    <button class="py-3 px-16 bg-black text-white text-md border border-black hover:bg-black-1 w-full" type="submit" data-track-type="no-track" tabindex="0"> Resend Verification Email</button>
  </div>
  <div>
  </div>
</form>

Name: forgot-pwd-formPOST https://www.westerndigital.com/store/login/pw/request

<form name="forgot-pwd-form" class="loginForm ng-pristine ng-valid" action="https://www.westerndigital.com/store/login/pw/request" ng-submit="forgotPwd($event)" method="post">
  <div data-class="login-error" class="form-error hidden">
    <div class="errorcontent mb-10 text-sm leading-normal bg-red text-white relative py-2 px-10 ">
      <button aria-hidden="true" data-dismiss="alert" type="button" class="close closeAccAlert absolute pin-r-0 pr-4 text-xl md:text-2xl text-white pin-t-0 font-RobotoLight " aria-label="close" tabindex="0">×</button><span class="login-error"
        role="alert">
      </span>
    </div>
  </div>
  <div class="control-group">
    <div class="form-group">
      <input name="email" class="inputHeight text-base w-full border border-black-1 px-3 validate relative email form-control" aria-label="email" type="text" value="" required="">
      <p role="alert" class="error-message font-Roboto text-red text-xxs mb-0 font-roboto">Enter a valid email address. </p>
      <label class="control-label floatingLabelTop"> Email Address </label>
    </div>
    <button class="py-3 px-16 bg-black text-white text-md border border-black hover:bg-black-1 w-full" type="submit" aria-label="Reset Password" tabindex="0"> Reset Password</button>
  </div>
</form>

GET /search

<form action="/search" method="get" __bizdiag="113" __biza="WJ__">
  <input id="searchright" placeholder="Search" type="search" name="q" class="search expandright searchBTN">
  <label for="searchright" class="button searchbutton">
    <div class="w-0 h-0 overflow-hidden" aria-hidden="true">Search</div>
    <svg width="24" height="24" viewBox="-3 -3 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="search">
      <desc id="search">Search</desc>
      <path d="M10.1431 5.6C10.1431 8.14532 8.09156 10.2 5.57156 10.2C3.05155 10.2 1 8.14532 1 5.6C1 3.05468 3.05155 1 5.57156 1C8.09156 1 10.1431 3.05468 10.1431 5.6Z" stroke="black" stroke-width="2"></path>
      <line y1="-1" x2="6.58297" y2="-1" transform="matrix(0.705307 0.708902 -0.705307 0.708902 8.35718 9.33325)" stroke="black" stroke-width="2"></line>
    </svg>
  </label>
  <button type="submit" class="hidden" tabindex="0">Search</button>
  <button class="md:hidden searchCloseBTN px-4 py-4 cursor-pointer absolute pin-r-0 pin-t z-1" aria-label="close search" tabindex="0">
    <svg width="14" height="14" viewBox="0 0 14 14" fill="none" xmlns="http://www.w3.org/2000/svg">
      <path fill-rule="evenodd" clip-rule="evenodd" d="M14 1.4L12.6 0L7 5.6L1.4 0L0 1.4L5.6 7L0 12.6L1.4 14L7 8.4L12.6 14L14 12.6L8.4 7L14 1.4Z" fill="black"></path>
    </svg>
  </button>
</form>

<form onsubmit="return customFormSubmitAction(this);" autocomplete="off" class="store-form " id="webform-footer-form" data-track-type="form" data-form-name="Newsletter Subscription">
  <input type="hidden" value="/bin/wd/acs/formsubmit">
  <input type="hidden" name="currentPagePath" value="https://www.westerndigital.com/content/store/en-us/support/product-security/wdc-21004-recommended-upgrade-to-mycloud-os-5.html">
  <input type="hidden" name="queryString">
  <input type="hidden" name="showServerResponse" value="false">
  <input type="hidden" name="formName" value="Newsletter Subscription">
  <input type="hidden" name="pageReferrer" value="" class="referrer_field">
  <div class="responsive-columns-flexbox parbase">
    <div class="row grid-12 xs:grid-12 sm:grid-12 md:grid-12 lg:grid-12 xl:grid-12 flex-wrap md:flex sm:flex sm:text-center">
      <div class="sm:cols-4 cols-12 flex sm:block mb-1 sm:mb-0 items-center sm:px-4">
      </div>
      <div class="sm:cols-4 cols-12 flex sm:block mb-1 sm:mb-0 items-center sm:px-4">
        <div class="svg parbase">
          <div>
            <svg xmlns="http://www.w3.org/2000/svg" id="Main_Footer_Logo" data-name="Main Header Logo" width="167.802" height="23.995" viewBox="0 0 167.802 23.995">
              <path id="Path_89" data-name="Path 89"
                d="M50.236,2.646H53.86V5.91h2.852V8.479H53.86V14.8a1.719,1.719,0,0,0,1.753,1.9,5.457,5.457,0,0,0,1.01-.091v2.236a7.886,7.886,0,0,1-2.525.393c-2.971,0-3.892-1.934-3.892-4.382ZM83.865,5.91H80.211V18.845h3.654v-7.8c0-1.541.8-2.569,2.258-2.569,1.634,0,2.288,1.209,2.288,2.569v7.767h3.684V10.171c0-2.659-1.456-4.654-4.545-4.654a3.839,3.839,0,0,0-3.654,1.964h-.059Zm-4.872-.393c-3.3,0-4.07,1.9-4.337,2.478H74.6V5.91H71.328V18.845h3.654V12.408c0-2.78,1.812-3.929,4.011-3.929ZM46.077,9.537l2.347-1.6c-.3-.514-1.545-2.418-5.2-2.418-2.733,0-4.991,1.42-4.991,3.929,0,2.357,1.664,3.475,3.505,4.05.564.181,1.1.332,1.574.484.98.332,1.753.6,1.753,1.36,0,.7-.743,1.179-2.08,1.179a3.217,3.217,0,0,1-2.793-1.511L37.729,16.4c.238.6,1.574,2.75,5.466,2.75,2.971,0,5.5-1.269,5.5-4.11,0-2.357-1.664-3.475-3.595-4.08L43.67,10.5c-.891-.272-1.812-.514-1.812-1.36,0-.635.594-1.028,1.664-1.028A2.9,2.9,0,0,1,46.077,9.537ZM21.924.229,18.6,13.465,15.27.229H10.695L7.278,13.858,3.862.229H0L4.724,18.814H9.566l3.3-13.176,3.3,13.176h4.575L25.46.229ZM33.659,14.886a2.881,2.881,0,0,1-2.793,1.662A2.953,2.953,0,0,1,28.014,13.5h8.972V12.377c0-3.385-1.99-6.83-6.3-6.83-3.862,0-6.328,2.962-6.328,6.83,0,3.838,2.406,6.86,6.476,6.86,3.565,0,4.931-2.146,5.258-2.871ZM30.718,8.177a2.65,2.65,0,0,1,2.644,2.75H28.014A2.7,2.7,0,0,1,30.718,8.177Zm35.56,6.709a2.88,2.88,0,0,1-2.792,1.662A2.953,2.953,0,0,1,60.634,13.5h8.972V12.377c0-3.385-1.99-6.83-6.3-6.83-3.862,0-6.328,2.962-6.328,6.83,0,3.838,2.406,6.86,6.476,6.86,3.565,0,4.931-2.146,5.258-2.871ZM63.337,8.177a2.65,2.65,0,0,1,2.644,2.75H60.663C60.812,9.476,61.584,8.177,63.337,8.177Z"
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            </svg>
          </div>
          <div style="clear: both;"></div>
        </div>
      </div>
      <div class="sm:cols-4 cols-12 flex sm:block mb-1 sm:mb-0 items-center sm:px-4">
      </div>
    </div>
    <div style="clear: both;"></div>
  </div>
  <div class="text parbase">
    <div class="mb-10 text-center textcolumn">
      <h4 class="heading4">Get the Latest News and Offers</h4>
      <p class="heading6"><span class="font-normal">Save 10% on your next qualifying purchase when you sign up for emails and texts from Western Digital brands!<sup>1</sup></span></p>
    </div>
    <div style="clear: both;"></div>
  </div>
  <div class="input">
    <div class="form-group">
      <label class="floatingLabelTop formLabel" for="subscription_email">Email</label>
      <input aria-required="true" type="text" name="email" aria-label="Email" class="validate email inputHeight text-base w-full border border-black-1 px-3" id="subscription_email">
      <span class="error-message font-Roboto text-red text-xxs mb-0 font-roboto" role="alert"> Enter a valid email address. </span>
    </div>
  </div>
  <div class="text parbase">
    <div class="-mt-4 pb-3 textcolumn">
      <div class="form-group"><span class="ml-2 text-xs font-tight block pt-1">By entering your email address, you agree to receive communication from Western Digital that includes news, offers and updates and acknowledge Western Digital's
          <a href="https://www.westerndigital.com/legal/privacy-statement" class="text-blue" aria-label="Privacy Statement" tabindex="0">Privacy Statement</a>.&nbsp;&nbsp;You can withdraw your consent at any time.</span></div>
    </div>
    <div style="clear: both;"></div>
  </div>
  <div class="input">
    <div class="form-group">
      <label class="floatingLabelTop formLabel" for="subscription_email">Mobile Number (optional)</label>
      <input aria-required="false" type="text" name="mobilePhone" aria-label="Mobile Number (optional)" maxlength="20" class=" inputHeight text-base w-full border border-black-1 px-3" id="subscription_email" data-min-length="7">
    </div>
  </div>
  <div class="text parbase">
    <div class="-mt-4 textcolumn">
      <div class="form-group"><span class="ml-2 text-xs font-tight block pt-1">By entering your mobile phone number, you agree to receive communication via text message from Western Digital that includes news, offers and updates and acknowledge
          Western Digital's <a href="https://www.westerndigital.com/legal/privacy-statement" class="text-blue" aria-label="Privacy Statement" tabindex="0">Privacy Statement</a>.&nbsp;&nbsp;You can withdraw your consent at any time and data rates may
          apply.</span></div>
    </div>
    <div style="clear: both;"></div>
  </div>
  <div class="button parbase">
    <button data-track-type="no-track" type="submit" class="btn  btn-dark btn-sm  py-2 sm:py-3 md:py-4 px-10 text-base bg-black text-white border border-black hover:bg-grey-4 hover:border-grey-4 w-full" aria-label="Sign Up" tabindex="0">Sign
      Up</button>
    <div style="clear: both;"></div>
  </div>
  <div class="input">
    <div class="form-group">
      <input aria-required="false" type="hidden" name="leadSource" value="One Store Website " maxlength="0" data-min-length="0">
    </div>
  </div>
  <div class="input">
    <div class="form-group">
      <input aria-required="false" type="hidden" name="leadSourceCampaign" value="AEM Newsletter Subscription" maxlength="0" data-min-length="0">
    </div>
  </div>
  <div class="input">
    <div class="form-group">
      <input aria-required="false" type="hidden" name="sendConfirmation" value="false" maxlength="0" data-min-length="0">
    </div>
  </div>
  <div class="text-xs mt-8 text-grey-5 text-center">This form is protected by reCAPTCHA and the Google <a href="https://policies.google.com/privacy" class="text-blue" tabindex="0" target="_blank">Privacy Policy</a> and
    <a href="https://policies.google.com/terms" class="text-blue" tabindex="0" target="_blank">Terms of Service</a> apply. </div>
</form>

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DETAILS & EXCLUSIONS


Offer valid on qualifying products listed here and purchased online through the
Western Digital Store. Offer limited to a maximum of 5 SKUs of the same product
per customer. Retailers, Resellers, Distributors and Western Digital Business
customers are excluded from this promotion. The offer has no cash value, is not
applicable for any prior purchases and may not be available in all regions of
the world. Western Digital reserves the right to change or discontinue this
offer at any time without notice. This promotion is valid between November 17th,
2021 and April 17th, 2022.





Support Product Security



RECOMMENDED UPGRADE TO MY CLOUD OS 5

--------------------------------------------------------------------------------



WDC Tracking Number: WDC-21004
Published: March 12, 2021





Last Updated:  March 12, 2021



DESCRIPTION

My Cloud OS 5 is a major and fundamental security release that provides an
architectural revamp of our older My Cloud firmware and adds new defenses to
thwart common classes of attacks. We recommend that all users upgrade to My
Cloud OS 5 as soon as possible to benefit from the latest security fixes. My
Cloud OS3 will not receive these security fixes.



Steps to upgrade to My Cloud OS 5 can be found here:
https://support-en.wd.com/app/answers/detail/a_id/30092/

The following devices are eligible for upgrade to My Cloud OS 5.


My Cloud OS 5 Supported Devices
My Cloud EX2 Ultra
My Cloud EX4100
My Cloud PR2100
My Cloud PR4100
My Cloud DL2100
My Cloud DL4100
My Cloud EX2100
My Cloud (Firmware 2.xx.xxx)
My Cloud Mirror Gen 2


We will not provide any further security updates to the My Cloud OS3 firmware.
We strongly encourage moving to the My Cloud OS5 firmware. If your device is not
eligible for upgrade to My Cloud OS 5, we recommend that you upgrade to one of
our other My Cloud offerings that support My Cloud OS 5. More information can be
found here: https://shop.westerndigital.com/support/software/my-cloud-os

Western Digital is aware of third parties offering security patches for My Cloud
OS3. We have not evaluated any such patches and we are unable to provide any
support for such patches.





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United States



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