helpdesk.ologie.com Open in urlscan Pro
54.235.180.52 Public Scan

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Add Verdict Report

Submitted URL:
https://helpdesk.ologie.com/
Effective URL:
https://helpdesk.ologie.com/support/home
Submission: On March 07 via automatic, source certstream-suspicious (March 7th 2023, 3:11:00 pm UTC) — Scanned from DE

Summary HTTP 18 Redirects Links 3 Behaviour Indicators

Summary

This website contacted 6 IPs in 1 countries across 4 domains to perform 18 HTTP transactions. The main IP is 54.235.180.52, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.ologie.com.
TLS certificate: Issued by R3 on March 7th 2023. Valid for: 3 months.

This is the only time helpdesk.ologie.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 11	54.235.180.52 54.235.180.52	14618 (AMAZON-AES) (AMAZON-AES)
2	52.216.93.37 52.216.93.37	16509 (AMAZON-02) (AMAZON-02)
1	13.32.110.73 13.32.110.73	16509 (AMAZON-02) (AMAZON-02)
2	18.66.15.45 18.66.15.45	16509 (AMAZON-02) (AMAZON-02)
1	13.32.27.5 13.32.27.5	16509 (AMAZON-02) (AMAZON-02)
2	52.4.133.99 52.4.133.99	14618 (AMAZON-AES) (AMAZON-AES)
18	6

11 54.235.180.52 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-235-180-52.compute-1.amazonaws.com

helpdesk.ologie.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.216.93.37 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.32.110.73 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-110-73.vie50.r.cloudfront.net

static.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.66.15.45 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-15-45.vie50.r.cloudfront.net

cdn.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.32.27.5 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-27-5.fra56.r.cloudfront.net

cdn.heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.4.133.99 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-4-133-99.compute-1.amazonaws.com

heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
11	ologie.com 1 redirects helpdesk.ologie.com	1 MB
3	heapanalytics.com cdn.heapanalytics.com — Cisco Umbrella Rank: 956 heapanalytics.com — Cisco Umbrella Rank: 847	36 KB
3	freshdev.io static.freshdev.io — Cisco Umbrella Rank: 32945 cdn.freshdev.io — Cisco Umbrella Rank: 43289	24 KB
2	amazonaws.com s3.amazonaws.com	4 KB
18	4

	Domain	Requested by
11	helpdesk.ologie.com	1 redirects helpdesk.ologie.com
2	heapanalytics.com
2	cdn.freshdev.io	static.freshdev.io cdn.freshdev.io
2	s3.amazonaws.com	helpdesk.ologie.com
1	cdn.heapanalytics.com	cdn.freshdev.io
1	static.freshdev.io	helpdesk.ologie.com
18	6

This site contains links to these domains. Also see Links.

Domain
www.ologie.com
www.freshworks.com

Subject Issuer	Validity	Valid
helpdesk.ologie.com R3	`2023-03-07` - `2023-06-05`	3 months	crt.sh
s3.amazonaws.com Amazon RSA 2048 M01	`2022-12-06` - `2023-12-05`	a year	crt.sh
*.freshdev.io Amazon RSA 2048 M01	`2023-03-01` - `2023-10-12`	7 months	crt.sh
cdn.heapanalytics.com Amazon RSA 2048 M02	`2023-02-21` - `2023-08-27`	6 months	crt.sh
heapanalytics.com Amazon RSA 2048 M02	`2022-12-09` - `2024-01-07`	a year	crt.sh

This page contains 2 frames:

Primary Page: https://helpdesk.ologie.com/support/home
Frame ID: 28E3F92C6BF8EE40317D18482FB1255B
Requests: 14 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 37E5D3366BF877B1003BE23CB2D9BBC7
Requests: 4 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Support : Ologie Helpdesk

Page URL History Show full URLs

https://helpdesk.ologie.com/ HTTP 302
https://helpdesk.ologie.com/support/home Page URL

Detected technologies

Heap (Analytics) Expand

Overall confidence: 100%
Detected patterns

heap-\d+\.js

Page Statistics

18
Requests

100 %
HTTPS

0 %
IPv6

4
Domains

6
Subdomains

6
IPs

1
Countries

1427 kB
Transfer

2525 kB
Size

3
Cookies

3 Outgoing links

These are links going to different origins than the main page.

URL: http://www.ologie.com/
Title: Ologie Helpdesk

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/freshdesk/?utm_source=portal&utm_medium=reflink&utm_campaign=portal_reflink
Title: Freshdesk

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/privacy/
Title: Privacy policy

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://helpdesk.ologie.com/ HTTP 302
https://helpdesk.ologie.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

18 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
helpdesk.ologie.com/support/
Redirect Chain

https://helpdesk.ologie.com/
https://helpdesk.ologie.com/support/home

20 KB
7 KB

159ms
158ms

Document
text/html

54.235.180.52
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.ologie.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.235.180.52 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-235-180-52.compute-1.amazonaws.com

Software

fwe /

Resource Hash

26dd265489c39b94d7a79923107da6750bdbd925ff1df9eb6afc42f4a9873306

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

cache-control: must-revalidate, private, max-age=0
content-encoding: gzip
content-type: text/html; charset=utf-8
date: Tue, 07 Mar 2023 15:10:55 GMT
etag: W/"a799fd9af303a9937aaf84c5154c180c"
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 200 OK
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 50
x-fw-ratelimiting-managed: true
x-rack-cache: miss
x-ratelimit-limit: 300
x-ratelimit-remaining: 299 199
x-ratelimit-reset: 070323151155
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1
x-request-id: 69e197cb-26c0-4518-847b-7ac771faac13
x-trace-id: 00-6e67606d1faed693797f35ebba8e1f13-8d500eaea5905b30-00
x-ua-compatible: IE=Edge,chrome=1
x-xss-protection: 1; mode=block

Redirect headers

cache-control: no-cache, no-store, max-age=0, must-revalidate
content-type: text/html; charset=utf-8
date: Tue, 07 Mar 2023 15:10:54 GMT
expires: Fri, 01 Jan 1990 00:00:00 GMT
location: https://helpdesk.ologie.com/support/home
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma: no-cache
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 302 Found
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 52
x-frame-options: SAMEORIGIN
x-fw-ratelimiting-managed: false
x-rack-cache: miss
x-request-id: e8bcd5bd-e1b9-49d7-9165-9711bfd06787
x-trace-id: 00-4822c0a656db65ef8011c13df383d98b-57289739d76ba99c-00
x-ua-compatible: IE=Edge,chrome=1
x-xss-protection: 1; mode=block

GET
H2 200 theme.css
helpdesk.ologie.com/assets/cdn/portal/styles/ 1 MB
116 KB 254ms
253ms Stylesheet
text/css 54.235.180.52
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.ologie.com/assets/cdn/portal/styles/theme.css

Requested by

Host: helpdesk.ologie.com
URL: https://helpdesk.ologie.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.235.180.52 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-235-180-52.compute-1.amazonaws.com

Software

fwe /

Resource Hash

66e23c872beb36f86527240f7513a63b546d8a7af6ea10a338f98cd066644e49

Security Headers

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Content-Security-Policy	default-src 'self'; connect-src 'self' .freshconnect.io/ .freshworks.com/ .freshdesk.com/ .freshworksapi.com/ .freshdeskusercontent.com/ .freshdeskusercontent-euc.com/ .freshdeskusercontent-in.com/ .freshdeskusercontent-aus.com/ .fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://.freshworksapi.com/ wss://.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/; font-src 'self' .freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' .freshworksapi.com/ .freshworks.com/ .freshdesk.com/ .freshchat.com/ .freshconnect.io/ .freshcloud.io/ .fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js 'unsafe-inline' 'unsafe-eval'; style-src 'self' .freshworks.com .freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css .freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly 'unsafe-inline'; worker-src 'self' blob:
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://helpdesk.ologie.com/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

date: Tue, 07 Mar 2023 15:10:55 GMT
content-security-policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly 'unsafe-inline'; worker-src 'self' blob:
x-content-type-options: nosniff
content-encoding: gzip
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
age: 0
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x-content-digest: 24457519a8b817df448b1f456f583ccc33fb6e9e
last-modified: Fri, 03 Mar 2023 07:46:16 GMT
server: fwe
etag: W/"4cdcc7a749254c5ed104c9496dedcd5b"
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
content-type: text/css
x-fw-ratelimiting-managed: false
cache-control: public, must-revalidate
x-rack-cache: miss, store

GET
H2 200 vendor.js Show response
helpdesk.ologie.com/assets/cdn/portal/ 905 KB
909 KB 349ms
348ms Script
application/javascript 54.235.180.52
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.ologie.com/assets/cdn/portal/vendor.js

Requested by

Host: helpdesk.ologie.com
URL: https://helpdesk.ologie.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.235.180.52 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-235-180-52.compute-1.amazonaws.com

Software

fwe /

Resource Hash

f48b22a7c52ee8046e1dacacb763fd9ab18f6e5030b9baff73d5777049ab337c

Security Headers

Name	Value
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https://helpdesk.ologie.com/assets/cdn/portal/images/no-results.png

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URL: https://helpdesk.ologie.com/support/home

Protocol

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124 KB 198ms
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AMAZON-AES

General

Check archive.org

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https://helpdesk.ologie.com/assets/cdn/portal/scripts/bottom.js

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URL: https://helpdesk.ologie.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.235.180.52 Ashburn, United States, ASN14618 (AMAZON-AES, US),

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Software

fwe /

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7 KB 143ms
143ms Script
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AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.ologie.com/assets/cdn/portal/scripts/locales/en.js

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Host: helpdesk.ologie.com
URL: https://helpdesk.ologie.com/support/home

Protocol

Security

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GET
H2 200 marketplace.js Show response
helpdesk.ologie.com/assets/cdn/portal/scripts/ 124 KB
127 KB 134ms
134ms Script
application/javascript 54.235.180.52
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.ologie.com/assets/cdn/portal/scripts/marketplace.js

Requested by

Host: helpdesk.ologie.com
URL: https://helpdesk.ologie.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.235.180.52 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-235-180-52.compute-1.amazonaws.com

Software

fwe /

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GET
H2 200 integrations.js Show response
helpdesk.ologie.com/assets/cdn/portal/scripts/ 2 KB
6 KB 140ms
140ms Script
application/javascript 54.235.180.52
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.ologie.com/assets/cdn/portal/scripts/integrations.js

Requested by

Host: helpdesk.ologie.com
URL: https://helpdesk.ologie.com/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.235.180.52 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-235-180-52.compute-1.amazonaws.com

Software

fwe /

Resource Hash

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AMAZON-AES

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AMAZON-02

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Reverse DNS: s3-1.amazonaws.com
Software: AmazonS3 /
Resource Hash: af39f6e66b836c4036a3be220bf4e4f3f1133c32289f46b123227b222b0530d1

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://helpdesk.ologie.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date: Tue, 07 Mar 2023 15:10:57 GMT
x-amz-version-id: I9i3rM6LSPKo4cg6F_mHhfB_9N1R1RY1
Last-Modified: Mon, 12 Dec 2022 21:10:28 GMT
Server: AmazonS3
x-amz-request-id: M8HPVY7JTP34HTRG
ETag: "c81463f0ee3c87f6acd5129f6eb0982d"
x-amz-server-side-encryption: AES256
Content-Type: image/png
x-amz-replication-status: COMPLETED
Accept-Ranges: bytes
Content-Length: 1605
x-amz-id-2: GZMquQ4OxZPk+Awb2gIe271LHCxspwtgVZwJDX52yfMrmE0uuuVReveGodlOCqsaKUyxgGIQ8gQ=

GET
H2 200 fresh_parent.js Show response
static.freshdev.io/fdk/2.0/assets/ 71 KB
18 KB 98ms
20ms Script
application/javascript 13.32.110.73
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Requested by: Host: helpdesk.ologie.com
URL: https://helpdesk.ologie.com/assets/cdn/portal/scripts/marketplace.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.32.110.73 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-13-32-110-73.vie50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: baee58f4dcaee61d9968ded1cdde1dea8ab5b55ea168c9fefa8e78d2cb7e0e81

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://helpdesk.ologie.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

x-amz-version-id: peaDO7Mv2nBhbK1_iLhEr8Nf_lk3OlyT
content-encoding: gzip
via: 1.1 4de71b0a42267b098ed30fff0d8a660a.cloudfront.net (CloudFront)
date: Tue, 07 Mar 2023 14:20:50 GMT
x-amz-cf-pop: VIE50-C2
age: 3006
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
x-amz-replication-status: COMPLETED
last-modified: Thu, 02 Mar 2023 08:19:27 GMT
server: AmazonS3
etag: W/"e29d7437cf1a4fb80737ff7f90efad40"
vary: Accept-Encoding
content-type: application/javascript
cache-control: max-age=7200,public
x-amz-cf-id: aA00xfqt_WyudHSVv4NTEfCD16ZorlctINNfPHd7zV-vqKtaDaRgKg==

GET
H2 200 marketplace-heap.js Show response
cdn.freshdev.io/assets/ 12 KB
5 KB 88ms
18ms Script
application/javascript 18.66.15.45
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Requested by: Host: static.freshdev.io
URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.15.45 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-15-45.vie50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: e6196111671134c7353333123f50be2cf72bf1983ce0cdf487129dc855f7cf95

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://helpdesk.ologie.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

date: Tue, 07 Mar 2023 04:29:22 GMT
content-encoding: gzip
via: 1.1 19d23243200e63f987eb95cd84ad557c.cloudfront.net (CloudFront)
last-modified: Fri, 06 Jan 2023 06:35:02 GMT
server: AmazonS3
x-amz-cf-pop: VIE50-P1
age: 38553
x-amz-server-side-encryption: AES256
etag: W/"67aae9f1bbcb41507d52b1bbfe875fff"
vary: Accept-Encoding, Origin
x-cache: Hit from cloudfront
content-type: application/javascript
cache-control: max-age=86400,public
x-amz-cf-id: 90wG0xDVwUpP2bT3ViMG4YKPqOKlZA0_I-Ry8H5yXDkrvQVYUWFOcw==

GET
H2 200 heap_receiver.html Show response
cdn.freshdev.io/assets/ Frame 37E5 2 KB
1 KB 19ms
19ms Document
text/html 18.66.15.45
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://cdn.freshdev.io/assets/heap_receiver.html
Requested by: Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.15.45 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-15-45.vie50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 7d5eff15a51e74b750bf44a918a2ea4f55c83f262037e4e95c33e546c683dd64

Request headers

Referer: https://helpdesk.ologie.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

age: 42109
cache-control: max-age=86400,public
content-encoding: gzip
content-type: text/html
date: Tue, 07 Mar 2023 03:29:08 GMT
etag: W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified: Fri, 06 Jan 2023 06:35:04 GMT
server: AmazonS3
vary: Accept-Encoding Origin
via: 1.1 19d23243200e63f987eb95cd84ad557c.cloudfront.net (CloudFront)
x-amz-cf-id: pgr2MILC3dUfSlirZeQb46rtHD8OR-qSoiZkzKJNPcSpW_oxK3mk4g==
x-amz-cf-pop: VIE50-P1
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront

GET
H2 200 heap-1649052351.js Show response
cdn.heapanalytics.com/js/ Frame 37E5 111 KB
36 KB 48ms
7ms Script
application/javascript 13.32.27.5
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://cdn.heapanalytics.com/js/heap-1649052351.js

Requested by

Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/heap_receiver.html

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

13.32.27.5 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-13-32-27-5.fra56.r.cloudfront.net

Software

nginx / Express

Resource Hash

02d63a27a167c6a6f557d5ac1d290aa21e8d2a47800d569ab48001bb8b348ce5

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

date: Tue, 07 Mar 2023 15:09:10 GMT
content-encoding: br
via: 1.1 1ee1abe42f3acbda66e5d1252319566a.cloudfront.net (CloudFront)
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
x-amz-cf-pop: FRA56-C2
age: 106
x-powered-by: Express
etag: W/"1bacd-VGzjCyPKLPrQfwB+YlzM54w4R3Y"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=120
alt-svc: h3=":443"; ma=86400
x-amz-cf-id: y1TITIf_XjmXS9q7wjxYXxI1zzu4fpdTKe5MoYQ4jLiU9_jwlWHpLw==

GET
H2 200 add_user_properties_v3
heapanalytics.com/api/ Frame 37E5 37 B
261 B 357ms
97ms Image
image/gif 52.4.133.99
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://heapanalytics.com/api/add_user_properties_v3?a=1649052351&u=1213481831952652&v=3347083271787320&s=5793127366475419&b=web&tv=4.0&_product=freshdesk&_page=portal_home&_accountDomain=https%3A%2F%2Fhelpdesk.ologie.com&st=1678201856295

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.4.133.99 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-4-133-99.compute-1.amazonaws.com

Software

nginx /

Resource Hash

bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 07 Mar 2023 15:10:56 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

GET
H2 200 h
heapanalytics.com/ Frame 37E5 37 B
260 B 358ms
98ms Image
image/gif 52.4.133.99
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://heapanalytics.com/h?a=1649052351&u=1213481831952652&v=3347083271787320&s=5793127366475419&b=web&tv=4.0&z=0&h=%2Fassets%2Fheap_receiver.html&d=cdn.freshdev.io&t=Marketplace%20Heap&r=https%3A%2F%2Fhelpdesk.ologie.com%2F&ts=1678201856293&st=1678201856296

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.4.133.99 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-4-133-99.compute-1.amazonaws.com

Software

nginx /

Resource Hash

bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 07 Mar 2023 15:10:56 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

GET
H/1.1 200
OK qfpmaLB54ipoQGZ0mioEosG949BsDxMmnw.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151005785951/logo/ 2 KB
2 KB 114ms
113ms Image
image/png 52.216.93.37
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151005785951/logo/qfpmaLB54ipoQGZ0mioEosG949BsDxMmnw.png
Requested by: Host: helpdesk.ologie.com
URL: https://helpdesk.ologie.com/assets/cdn/portal/scripts/bottom.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.216.93.37 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1.amazonaws.com
Software: AmazonS3 /
Resource Hash: af39f6e66b836c4036a3be220bf4e4f3f1133c32289f46b123227b222b0530d1

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://helpdesk.ologie.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date: Tue, 07 Mar 2023 15:10:57 GMT
x-amz-version-id: I9i3rM6LSPKo4cg6F_mHhfB_9N1R1RY1
Last-Modified: Mon, 12 Dec 2022 21:10:28 GMT
Server: AmazonS3
x-amz-request-id: M8HN5GNT8R7JQWFY
ETag: "c81463f0ee3c87f6acd5129f6eb0982d"
x-amz-server-side-encryption: AES256
Content-Type: image/png
x-amz-replication-status: COMPLETED
Accept-Ranges: bytes
Content-Length: 1605
x-amz-id-2: 8f7o/hpk2CAuWcTACFjPNVnuzzwqXx7UDvrkznnbwS8TMTO5mZN2Vggpe1nP/aA43ZUIM0kNvjk=

Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

3 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
helpdesk.ologie.com/	1969-12-31 23:59:59	Name: _x_w Value: 44_2
.freshdev.io/	1970-01-20 19:37:59	Name: _hp2_id.1649052351 Value: %7B%22userId%22%3A%221213481831952652%22%2C%22pageviewId%22%3A%223347083271787320%22%2C%22sessionId%22%3A%225793127366475419%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/	1970-01-20 10:10:03	Name: _hp2_ses_props.1649052351 Value: %7B%22r%22%3A%22https%3A%2F%2Fhelpdesk.ologie.com%2F%22%2C%22ts%22%3A1678201856293%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
heapanalytics.com
helpdesk.ologie.com
s3.amazonaws.com
static.freshdev.io
13.32.110.73
13.32.27.5
18.66.15.45
52.216.93.37
52.4.133.99
54.235.180.52
02d63a27a167c6a6f557d5ac1d290aa21e8d2a47800d569ab48001bb8b348ce5
0774bb03bd2dff7facab0280e32a9e15ab9afa79bac829ff71ae64ea352a3490
171bcd5cefa0484302e3c151524268b3c83a297460abfbdd316b17cf3c20832f
21c1174aa60302637f4a8f220d289ef325d48b206d23578f0a72c134ad0ac787
26dd265489c39b94d7a79923107da6750bdbd925ff1df9eb6afc42f4a9873306
32a697d3e43ee2a2103e35739341df248e594b741d6e42d8fdc78b3dd4a5bd7a
66e23c872beb36f86527240f7513a63b546d8a7af6ea10a338f98cd066644e49
7d5eff15a51e74b750bf44a918a2ea4f55c83f262037e4e95c33e546c683dd64
7d80312ee96703c69e4c197fb6fb0db68c7a80b559026722c0e24ebe7be5b908
af39f6e66b836c4036a3be220bf4e4f3f1133c32289f46b123227b222b0530d1
baee58f4dcaee61d9968ded1cdde1dea8ab5b55ea168c9fefa8e78d2cb7e0e81
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
c9556946153ff9272046871bd9303a00fed5ee409d9f43f9447de610a97eb816
cc14f09549390493d9c12fd54bab67a24e5dc4d5916d1d403647b346c1be5242
e6196111671134c7353333123f50be2cf72bf1983ce0cdf487129dc855f7cf95
f48b22a7c52ee8046e1dacacb763fd9ab18f6e5030b9baff73d5777049ab337c

helpdesk.ologie.com Open in urlscan Pro 54.235.180.52 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

18 Requests

100 %HTTPS

0 %IPv6

4 Domains

6 Subdomains

6 IPs

1 Countries

1427 kBTransfer

2525 kBSize

3 Cookies

3 Outgoing links

Page URL History

Redirected requests

18 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

3 Cookies

Security Headers

Indicators

helpdesk.ologie.com Open in urlscan Pro
54.235.180.52 Public Scan

Screenshot
Live screenshot

Full Image

18
Requests

100 %
HTTPS

0 %
IPv6

4
Domains

6
Subdomains

6
IPs

1
Countries

1427 kB
Transfer

2525 kB
Size

3
Cookies

18 HTTP transactions
0 data transactions