Submitted URL: https://fr.support.helpling.com/
Effective URL: https://fr.support.helpling.com/de/support/login
Submission: On July 08 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 9 IPs in 3 countries across 7 domains to perform 22 HTTP transactions. The main IP is 18.158.197.144, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is fr.support.helpling.com.
TLS certificate: Issued by R10 on July 8th 2024. Valid for: 3 months.
This is the only time fr.support.helpling.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
5 7 18.158.197.144 16509 (AMAZON-02)
1 1 52.58.88.241 16509 (AMAZON-02)
1 1 35.156.53.114 16509 (AMAZON-02)
5 13.227.220.138 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
5 108.138.19.6 16509 (AMAZON-02)
1 3.5.71.14 16509 (AMAZON-02)
3 172.67.176.100 13335 (CLOUDFLAR...)
2 2a00:1450:400... 15169 (GOOGLE)
2 52.92.34.25 16509 (AMAZON-02)
1 52.219.170.53 16509 (AMAZON-02)
22 9
Apex Domain
Subdomains
Transfer
11 freshdesk.com
helpling-int.freshdesk.com
euc-assets10.freshdesk.com — Cisco Umbrella Rank: 650695
euc-assets6.freshdesk.com — Cisco Umbrella Rank: 657868
euc-assets3.freshdesk.com — Cisco Umbrella Rank: 657867
euc-assets4.freshdesk.com — Cisco Umbrella Rank: 623676
euc-assets1.freshdesk.com — Cisco Umbrella Rank: 636916
euc-assets5.freshdesk.com — Cisco Umbrella Rank: 740711
413 KB
7 helpling.com
fr.support.helpling.com
58 KB
4 amazonaws.com
production-nl-h2.s3.eu-west-1.amazonaws.com
production-de-h2.s3.amazonaws.com
s3.eu-central-1.amazonaws.com
9 KB
3 helpling-group.com
helpling-group.com
82 KB
2 gstatic.com
fonts.gstatic.com
46 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 108
902 B
1 myfreshworks.com
helpling-701403902380309397.myfreshworks.com
875 B
22 7
Domain Requested by
7 fr.support.helpling.com 5 redirects fr.support.helpling.com
3 helpling-group.com fr.support.helpling.com
3 euc-assets10.freshdesk.com fr.support.helpling.com
euc-assets10.freshdesk.com
2 production-de-h2.s3.amazonaws.com fr.support.helpling.com
2 fonts.gstatic.com fonts.googleapis.com
2 euc-assets5.freshdesk.com fr.support.helpling.com
2 euc-assets6.freshdesk.com fr.support.helpling.com
1 s3.eu-central-1.amazonaws.com
1 euc-assets1.freshdesk.com fr.support.helpling.com
1 euc-assets4.freshdesk.com fr.support.helpling.com
1 production-nl-h2.s3.eu-west-1.amazonaws.com fr.support.helpling.com
1 euc-assets3.freshdesk.com fr.support.helpling.com
1 fonts.googleapis.com fr.support.helpling.com
1 helpling-int.freshdesk.com 1 redirects
1 helpling-701403902380309397.myfreshworks.com 1 redirects
22 15

This site contains links to these domains. Also see Links.

Domain
www.helpling.fr
helpling-701403902380309397.myfreshworks.com
www.facebook.com
blog.helpling.fr
Subject Issuer Validity Valid
fr.support.helpling.com
R10
2024-07-08 -
2024-10-06
3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02
2024-05-17 -
2025-06-15
a year crt.sh
upload.video.google.com
WR2
2024-06-13 -
2024-09-05
3 months crt.sh
*.s3-eu-west-1.amazonaws.com
Amazon RSA 2048 M01
2024-06-22 -
2025-05-28
a year crt.sh
helpling-group.com
E1
2024-05-28 -
2024-08-26
3 months crt.sh
*.gstatic.com
WR2
2024-06-13 -
2024-09-05
3 months crt.sh
*.s3.amazonaws.com
Amazon RSA 2048 M01
2024-04-22 -
2025-04-07
a year crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon RSA 2048 M01
2024-02-08 -
2025-01-18
a year crt.sh

This page contains 1 frames:

Primary Page: https://fr.support.helpling.com/de/support/login
Frame ID: 5CCAFA4EE34B8A450FF4E2F455B3A7F9
Requests: 22 HTTP requests in this frame

Screenshot

Page Title

Anmelden : Help Portal Customer FR

Page URL History Show full URLs

  1. https://fr.support.helpling.com/ HTTP 302
    https://fr.support.helpling.com/support/home HTTP 302
    https://fr.support.helpling.com/de/support/home HTTP 302
    https://fr.support.helpling.com/de/support/login HTTP 302
    https://helpling-701403902380309397.myfreshworks.com/oauth/authorize?client_id=451980218021503405&redirect_uri=https%3A%2F%2Fhelp... HTTP 302
    https://helpling-int.freshdesk.com/freshid/authorize_callback?hd=fr.support.helpling.com&error=login_required&e... HTTP 302
    https://fr.support.helpling.com/freshid/authorize_callback?hd=fr.support.helpling.com&error=login_required&e... HTTP 302
    https://fr.support.helpling.com/de/support/login Page URL

Page Statistics

22
Requests

100 %
HTTPS

18 %
IPv6

7
Domains

15
Subdomains

9
IPs

3
Countries

589 kB
Transfer

1640 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://fr.support.helpling.com/ HTTP 302
    https://fr.support.helpling.com/support/home HTTP 302
    https://fr.support.helpling.com/de/support/home HTTP 302
    https://fr.support.helpling.com/de/support/login HTTP 302
    https://helpling-701403902380309397.myfreshworks.com/oauth/authorize?client_id=451980218021503405&redirect_uri=https%3A%2F%2Fhelpling-int.freshdesk.com%2Ffreshid%2Fauthorize_callback%3Fhd%3Dfr.support.helpling.com&response_type=code&hd=helpling-int.freshdesk.com HTTP 302
    https://helpling-int.freshdesk.com/freshid/authorize_callback?hd=fr.support.helpling.com&error=login_required&error_description=user_login_is_required HTTP 302
    https://fr.support.helpling.com/freshid/authorize_callback?hd=fr.support.helpling.com&error=login_required&error_description=user_login_is_required HTTP 302
    https://fr.support.helpling.com/de/support/login Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

22 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request login
fr.support.helpling.com/de/support/
Redirect Chain
  • https://fr.support.helpling.com/
  • https://fr.support.helpling.com/support/home
  • https://fr.support.helpling.com/de/support/home
  • https://fr.support.helpling.com/de/support/login
  • https://helpling-701403902380309397.myfreshworks.com/oauth/authorize?client_id=451980218021503405&redirect_uri=https%3A%2F%2Fhelpling-int.freshdesk.com%2Ffreshid%2Fauthorize_callback%3Fhd%3Dfr.supp...
  • https://helpling-int.freshdesk.com/freshid/authorize_callback?hd=fr.support.helpling.com&error=login_required&error_description=user_login_is_required
  • https://fr.support.helpling.com/freshid/authorize_callback?hd=fr.support.helpling.com&error=login_required&error_description=user_login_is_required
  • https://fr.support.helpling.com/de/support/login
81 KB
18 KB
Document
General
Full URL
https://fr.support.helpling.com/de/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.158.197.144 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-158-197-144.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
8c5e79694cfe110d2fe88b5d8fc515316dfd171ec581def05bb440cd33751b3f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Mon, 08 Jul 2024 16:55:30 GMT
etag
W/"dc90be8a777bc1a02f87170655c27abf"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
93
x-frame-options
DENY
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
298 198
x-ratelimit-reset
080724165629
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
8682f462-ea8d-4374-908d-fb35f93fb426
x-trace-id
00-930277b1395783b017b200572ef470ca-10d9e5cd440c3135-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Mon, 08 Jul 2024 16:55:30 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://fr.support.helpling.com/de/support/login
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
51
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
e9a16230-6d4c-46a9-9747-6715acd8b51c
x-trace-id
00-1562630e0f4bfbf07cb9b3dbe5062339-3160c16af33701c7-00
x-xss-protection
1; mode=block
falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
euc-assets10.freshdesk.com/assets/cdn/
262 KB
83 KB
Stylesheet
General
Full URL
https://euc-assets10.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Requested by
Host: fr.support.helpling.com
URL: https://fr.support.helpling.com/de/support/login
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.227.220.138 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-227-220-138.ams54.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957

Request headers

Referer
https://fr.support.helpling.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Fri, 31 May 2024 01:33:18 GMT
content-encoding
gzip
via
1.1 2b11d6e7cfac22d5fd2bf9a0df8c4d2a.cloudfront.net (CloudFront)
x-amz-cf-pop
AMS54-C1
age
3338533
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
84894
last-modified
Thu, 12 Oct 2023 05:27:16 GMT
server
AmazonS3
etag
"e5af6a6bdc0073496c1176402fa39a05"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
nvC5kFm86ecRdQGhiuNL0fQ8o4LNWpuPKwTaFjE-ErkIi5Vko0ikxA==
expires
Fri, 11 Oct 2024 11:27:15 GMT
theme.css
fr.support.helpling.com/support/
88 KB
25 KB
Stylesheet
General
Full URL
https://fr.support.helpling.com/support/theme.css?v=2&d=1691561675
Requested by
Host: fr.support.helpling.com
URL: https://fr.support.helpling.com/de/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.158.197.144 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-158-197-144.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
f303e4382b90d5de78d76036ed12ea4abf74bc3035b5698dc4ae604e4a968767
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AmazonS3
x-amz-request-id
3X2CVY0MSD3CA9ZF
ETag
"57cab21fc6c2a207fca20db881b8b355"
x-amz-server-side-encryption
AES256
Content-Type
image/png
Accept-Ranges
bytes
Content-Length
987
x-amz-id-2
JKtU73e/9M6l+y2exuQNU/38OyW0nBey/aH8u9nK3MAd8MRVBfsPFPKMtSw85I+MSWCLcTxNY7A=

Verdicts & Comments Add Verdict or Comment

90 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size function| headerHeight function| stickyNav function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18306773321183436929 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-recaptcha

4 Cookies

Domain/Path Name / Value
fr.support.helpling.com/ Name: _x_w
Value: 1
helpling-701403902380309397.myfreshworks.com/ Name: XSRF-TOKEN
Value: ffabfd95-34b5-4c8b-963e-d4e292d3c4f7.LMRbjH2l5P/RfXEKje/ixiZSDrrB3CaBDKUZP14yztk=
helpling-int.freshdesk.com/ Name: _x_w
Value: 1
fr.support.helpling.com/ Name: _helpkit_session
Value: BAh7B0kiD3Nlc3Npb25faWQGOgZFVEkiJTMyM2M5MzAyNjI3YzZkOGNmMDRjZDViY2Q5OGJiN2EwBjsAVEkiEF9jc3JmX3Rva2VuBjsARkkiMWlYTjQ4ZWVjMGtFS0JsdHNWZys4aFR1K0VXZnl3aERuejJ0ZW9ibFhva2c9BjsARg%3D%3D--a5e9ea6ca02d6264141b716edf04b28ff8a490fe

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

euc-assets1.freshdesk.com
euc-assets10.freshdesk.com
euc-assets3.freshdesk.com
euc-assets4.freshdesk.com
euc-assets5.freshdesk.com
euc-assets6.freshdesk.com
fonts.googleapis.com
fonts.gstatic.com
fr.support.helpling.com
helpling-701403902380309397.myfreshworks.com
helpling-group.com
helpling-int.freshdesk.com
production-de-h2.s3.amazonaws.com
production-nl-h2.s3.eu-west-1.amazonaws.com
s3.eu-central-1.amazonaws.com
108.138.19.6
13.227.220.138
172.67.176.100
18.158.197.144
2a00:1450:4001:80e::2003
2a00:1450:4001:811::200a
3.5.71.14
35.156.53.114
52.219.170.53
52.58.88.241
52.92.34.25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