www.gorgias.com Open in urlscan Pro
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Text Content

Book your demo call and get $100.
Join waitlistBook a demo
Product tour

Product


Gorgias Helpdesk
All-in-one support inbox to respond to shoppers

Gorgias Automate
Instant resolutions for happier customers and a happier team


Gorgias Convert
Elevate your website conversion rate with powerful onsite campaigns

Capabilities


Omnichannel
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Artificial Intelligence
Lightspeed AI features to get more done in a fraction of the time

Statistics
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App Store
All your favorite apps, connected to Gorgias
Ecommerce platforms


Shopify

Gorgias Automate

BigCommerce

Magento

WooCommerce


SEE GORGIAS IN ACTION

Take the Tour ↗︎
Centralize 1:1 interactions
Email

Social media

Live chat

Voice

SMS (New!)
AUTOMATE YOUR WORK
Rules
Automate with precision

Self-service

Intents & sentiment detection

Macros
Respond faster

Automation add-on
Respond faster

Flows
Respond faster
EMPOWER SUPPORT TEAMS
Order management

Customer Sidebar

Multi-Stores

Views
MEASURE & IMPROVE
Revenue Statistics
Know your bottom line

Live Statistics
Monitor performance in real time

Satisfaction survey
Keep your customers happy

Support performance
Your control center
PLATFORMS
Shopify

Magento

BigCommerce
New
OVERVIEW
Product overview

Machine learning & A.I.

Customer stories
Pricing
Partners

Tech Partners


Become a Tech Partner
Build an app
Browse the App Store
Refer a customer
Agency Partners


Become an Agency Partner
Find a partner
Agency Partner Portal
Refer a client
Tech Partners
Build an integration
Browse the App Store
Developer Portal
Agency partners
Become a Agency Partner
Find a partner
Agency Partner Portal
Resources

Growth


Blog
CX Growth Playbook
Ecommerce tools
CS Benchmark report
ROI calculator
Success


Customer stories
Gorgias Academy
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Help center
Gorgias Community
Connection


Roadmap
App store
Refer a friend
Events
Growth
Blog
CX Growth Playbook
Ecommerce tools
CS Benchmark report
ROI calculator
Success
Customer stories
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Connection
Roadmap
App store
Refer a friend
Refer a client
Log in
Start free trial
Book a Demo





ECOMMERCE CUSTOMER EXPERIENCE PLATFORM


GROW WITH AI-POWERED CX


TO GROW YOUR BRAND, YOU NEED TO OFFER EXPERIENCES THAT BUILD LOYALTY. MEET THE
AUTOMATED CX PLATFORM THAT DELIGHTS CUSTOMERS, EMPOWERS YOUR TEAM, AND DRIVES
YOUR BUSINESS FORWARD.

Start free trialBook a demo

Trusted by 15,000 brands on their journey from first order to hundreds of
millions in sales globally



MAKE IT A GORGIAS EXPERIENCE

Buying online should feel as personal and effortless as visiting your favorite
store.

Growth depends on creating personalized, accurate, and fast customer
conversations.

Gorgias gives your brand the tools to create amazing customer experiences that
grow your online stores.

Here's how...


EVERY CONVERSATION IN ONE POWERFUL INBOX

 * Connect your channels and tools to end tab-shuffling
 * Boost efficiency with an organized, automated inbox
 * Easily push updates to Shopify and 100+ other tools
 * Personalize every response with rich customer data

Explore Helpdesk ↗︎



AUTOMATE 60% OF YOUR CUSTOMER SUPPORT

 * Spend less time on basic, reptitive tickets
 * Focus on VIPs, escalations, and driving sales
 * Use AI that follows your brand voice and processes
 * Easily connect AI to Shopify and other apps to perform actions and fully
   resolve issues

Explore Automate ↗︎



DRIVE MORE REVENUE WITH A SEAMLESS CUSTOMER SHOPPING EXPERIENCE

 * Lift conversions by 15% with onsite campaigns
 * Offer personalized pre-sales support
 * Reduce bounce rate with unique discounts
 * Enhance interactions with instant live help

Explore Convert ↗




SEE GORGIAS IN ACTION

Learn how Gorgias empowers teams and streamlines CX.




AUTOMATION THAT SAVES YOUR ONLINE STORE TIME AND MONEY

In the past year over 6,000 stores collectively saved:
Time saved
Money Saved
9250000
Hours saved managing support
$323000000
in support costs saved annually


SUPPORTING BRANDS AS UNIQUE AS YOURS

"Nowadays, people expect quick responses and rapid assistance. AI Agent is
perfect to meet these expectations.”

Sindi Melgar

Customer Service Manager

at

Baby Gold

Read more ↗︎


“I already love Gorgias because its email and chat capabilities are ahead of the
competition, so I trust Gorgias to also build the best AI Agent.”

Tosha Moyer

Senior CX Manager

at

Psycho Bunny

Read more ↗︎


“Now, customers can self-serve for 50% of interactions. It's a win-win: Our team
has double the time to focus on tickets that need human attention, and customers
get faster responses.”

Molly Kerrigan

Senior Director of Retention

at

Shinesty

Read more ↗︎


"Nowadays, people expect quick responses and rapid assistance. AI Agent is
perfect to meet these expectations.”

Sindi Melgar

Customer Service Manager

at

Baby Gold

Read more ↗︎


“I already love Gorgias because its email and chat capabilities are ahead of the
competition, so I trust Gorgias to also build the best AI Agent.”

Tosha Moyer

Senior CX Manager

at

Psycho Bunny

Read more ↗︎

 * 
 * 
 * 




CONNECT YOUR ENTIRE ECOMMERCE TECH STACK

Connect 100+ apps to empower your team, share customer data between tools, and
make updates in other apps — all from within Gorgias.
Explore all integrations ↗︎



AI BUILT JUST FOR ECOMMERCE


AI BUILT JUST FOR ECOMMERCE

We’re focused on doing one thing really well: empowering brands to grow their
online store with AI and automation.
Your challenges
Inefficient processes and repetitive tasks
Spending too much time on support tickets
Support is seen as a costly and unprofitable
Our solutions
Increase team efficiency and output
Automate repetitive tasks and conversations
Turn support into a revenue-driving team


IMPROVED CX WITH MAXIMUM ROI

36%
Increase in repeat purchases
52%
Reduction in resolution time
26%
Reduction in tickets-per-order
Real results based on 15,000+ Gorgias customers


GET STARTED AND SEE WHY OVER 15,000 BRANDS TRUST GORGIAS

4.4

683 reviews
4.6

510 reviews
4.1

98 reviews
Start Free TrialBook a demo
Start free trialBook a demo


Helping independent ecommerce brands provide an outstanding customer service
experience.

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Product

+ Shopify



+ Magento



+ BigCommerce

Support by PhoneLatest ReleasesSupport DocumentationDevelopersService
StatusRoadmapPricing
Compare
ZendeskKustomerRe:amazeHelp ScoutFreshdeskGladlyFrontShopify Inbox
Resources
Benchmark toolROI calculatorBlogCustomer StoriesApp storeRefer a FriendRefer a
ClientHelp center
Company
About GorgiasCareersSustainabilityMeet the teamPeople resourcesGorgias
PartnersBecome a PartnerPartner Login
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