www.redhat.com Open in urlscan Pro
2a02:26f0:1700:597::d44  Public Scan

Submitted URL: https://app.engage.redhat.com/e/er?s=1795&lid=36086&elqTrackId=9138f74476ac45dba35573b627d7b960&elq=8c570d08b5b34523a02d068cb4...
Effective URL: https://www.redhat.com/en/about/privacy-policy
Submission Tags: falconsandbox
Submission: On March 10 via api from US — Scanned from DE

Form analysis 2 forms found in the DOM

POST /en/search/node

<form class="search-form" autocomplete="off" action="/en/search/node" method="post" id="redhat-www-solr-search-box" accept-charset="UTF-8">
  <div>
    <div class="container-inline form-wrapper" id="edit-basic">
      <div class="form-item form-type-textfield form-item-keys">
        <label class="element-invisible" for="edit-keys">Enter your keywords </label>
        <input maxlength="128" size="15" placeholder="Enter your search term" type="text" id="edit-keys" name="keys" value="" class="form-text">
      </div>
      <div class="form-actions form-wrapper" id="edit-actions"><input type="submit" id="edit-submit" name="op" value="Search" class="form-submit"></div>
      <div class="search-autocomplete__container"></div>
    </div><input type="hidden" name="form_build_id" value="form-AhNPaxtbtuPyJOxJsKoeCFjNUSpaYWAX3G7Q73u3nC4">
    <input type="hidden" name="form_id" value="redhat_www_solr_search_box">
  </div>
</form>

POST /en/search/node

<form class="search-form" autocomplete="off" slot="mobile-search" hidden="" action="/en/search/node" method="post" id="redhat-www-solr-search-box--2" accept-charset="UTF-8">
  <div>
    <div class="container-inline form-wrapper" id="edit-basic--2">
      <div class="form-item form-type-textfield form-item-keys">
        <label class="element-invisible" for="edit-keys--2">Enter your keywords </label>
        <input maxlength="128" size="15" placeholder="Enter your search term" type="text" id="edit-keys--2" name="keys" value="" class="form-text">
      </div>
      <div class="form-actions form-wrapper" id="edit-actions"><input type="submit" id="edit-submit--2" name="op" value="Search" class="form-submit"></div>
    </div><input type="hidden" name="form_build_id" value="form-Dzh7Q38oG4cuXoxIQw7-6Ljy_5jAPzbDEsABORbp7ug">
    <input type="hidden" name="form_id" value="redhat_www_solr_search_box">
  </div>
</form>

Text Content

FEATURED LINKS

 * Open hybrid cloud
 * Support
 * Developers
 * Partners
 * Start a trial

 * Skip to content



Search
Enter your keywords



Enter your keywords

 * Products
   
 * Solutions
   
 * Services & support
   
 * Resources
   
 * Red Hat & open source
   
   
 * Featured links
    * Open hybrid cloud
    * Support
    * Developers
    * Partners
    * Start a trial

English


SELECT A LANGUAGE

 * 简体中文
 * English
 * Français
 * Deutsch
 * Italiano
 * 日本語
 * 한국어
 * Português
 * Español

English
Log in

Log in to your Red Hat account

Log in

Your Red Hat account gives you access to your member profile and preferences,
and the following services based on your customer status:

 * Customer Portal
 * Red Hat Connect for Business Partners

 * User management
 * Certification Central

Register now

Not registered yet? Here are a few reasons why you should be:

 * Browse Knowledgebase articles, manage support cases and subscriptions,
   download updates, and more from one place.
 * View users in your organization, and edit their account information,
   preferences, and permissions.
 * Manage your Red Hat certifications, view exam history, and download
   certification-related logos and documents.

Contact us
Log in / Register


SELECT A LANGUAGE

 * 简体中文
 * English
 * Français
 * Deutsch
 * Italiano
 * 日本語
 * 한국어
 * Português
 * Español

Last Updated: December 9, 2021


PRIVACY STATEMENT TABLE OF CONTENTS

 * Scope of This Privacy Statement
 * The Categories of Personal Data We Collect
 * How We Collect Personal Data (Sources of Data)
 * How We Use (Process) Your Personal Data
 * How We Disclose (Share) Your Personal Data
 * Cookies and Other Technology
 * Your Rights and Choices
 * Verification
 * Security
 * Social Media, Public Forums and Links to Other Websites
 * Children’s Online Privacy
 * Data Transfers and Privacy Shield Frameworks
 * Changes to This Privacy Statement
 * EEA Data Protection Authority
 * How to Contact Us


SCOPE OF THIS PRIVACY STATEMENT

Red Hat, Inc. and its affiliated companies and subsidiaries (collectively, "Red
Hat") respect your privacy. This Privacy Statement applies to personal data
collected by Red Hat through the redhat.com website, and other websites which we
operate and on which we post a direct link to this Privacy Statement. For some
websites managed by Red Hat affiliates, the affiliate may act as a controller
for data collected from the website. This Privacy Statement may not apply to
open source project websites sponsored by Red Hat. Such project websites may
have their own privacy statements, which we encourage you to review. In certain
cases, this Privacy Statement applies to personal data collected by Red Hat when
Red Hat makes this Privacy Statement or a link to the Privacy Statement
available in a digital communication, paper form or in person (for example when
attending an event).

Please also note that co-branded websites (websites where Red Hat presents
content together with one or more of our business partners) may be governed by
additional or different privacy statements. Please refer to the privacy
statement on those websites for more information about applicable privacy
practices.

Red Hat’s obligations with respect to personal data that may be held on behalf
of customers in connection with cloud services Red Hat provides, such as
personal data stored by customers using our OpenShift Online offering, are
defined in our agreements with our customers and are not governed by this
Privacy Statement.

As used in this Privacy Statement, "personal data" means any information that
relates to, is capable of being associated with, describes, or could be linked
to, an identified or identifiable natural person (‘data subject’). An
identifiable natural person is one who can be identified, directly or
indirectly, in particular by reference to an identifier such as a name, an
identification number, location data, an online identifier or to one or more
factors specific to the physical, physiological, genetic, mental, economic,
cultural or social identity of that natural person.

Back to top


THE CATEGORIES OF PERSONAL DATA WE COLLECT

To the extent permitted by applicable law, the categories and types of personal
data collected directly from you may include, without limitation:

 * Contact information, including identifiers: Information used to communicate
   with you, such as first and last name, title, company name, email address,
   telephone number, and postal address;
 * Account and commercial information: Information that Red Hat maintains in
   association with your account, such as your account number, username/user ID,
   password, payment information, purchase records, information about your use
   of the product or service, information about your registration or
   participation in a class, exam, certification, training, webcast or other
   event, your preferred language and other preferences, credit and billing
   status and support inquiries; 
 * Professional or employment-related information: Information contained in your
   job inquiries or applications, such as resume, cover letter, age, education,
   professional history and contact details; 
 * Internet or other similar network activity: Information collected when you
   visit a website, such as IP address, browsing history, information on your
   interaction with the website, browser type and language, operating system,
   location, date and time; 
 * Location information: Information about your physical location, such as if
   you provide your postal address or based on your IP address if you visit a
   website; and
 * Inferences: Information drawn from the personal data collected above, such as
   what topics you may be interested in based on the areas of the website you
   visit or what products you may be interested in based on purchase records.

Red Hat generally does not collect sensitive personal data, which is data such
as your religious or philosophical beliefs, racial or ethnic origin, health or
medical information (other than for the purpose of responding to an
accommodation request for an event), genetic or biometric data, bank account
information (other than for the purpose of processing your order) or other
similar sensitive personal data as such term is defined under applicable law.
 If Red Hat reasonably needs to collect any sensitive personal data from you,
Red Hat will obtain your consent for the collection of such personal data as may
be required under applicable law. 
 

Back to top


HOW WE COLLECT PERSONAL DATA (SOURCES OF DATA)

Red Hat collects personal data directly from you and from other categories of
sources as described in more detail below. The categories of personal data
collected directly from you by Red Hat include all of the categories identified
above in "The Categories of Personal Data We Collect" section. Red Hat collects
personal data directly from you when you interact with us through our websites,
including, without limitation, when you:

 * Create a user account (individual or corporate);
 * Make online purchases or register products;
 * Request support;
 * Register for or participate in a class, exam, certification, training,
   webcast or other event;
 * Request information or materials (e.g., whitepapers);
 * Participate in surveys or evaluations;
 * Participate in promotions, contests, or giveaways;
 * Apply for employment;
 * Submit questions or comments; or
 * Submit content or posts on our customer portal pages or other interactive
   webpages.

Personal data we collect online may also be combined with personal data you
provide to us through offline channels such as through a call center, during an
interview or in conjunction with a Red Hat event you attend.

We may also collect information indirectly from you relating to your use of our
websites and response to our emails through the use of various technology. The
categories of personal data collected in this manner are what we refer to above
as Internet or other similar network activity and inferences. Collecting
information in this manner allows us to analyze the effectiveness of our
websites and our marketing efforts, personalize your experience and improve our
interactions with you. For more information about the technology we employ for
these purposes, see the "Cookies and Other Technology" section below.

We may also supplement the personal data we collect from you with additional
personal data we receive from third parties, such as your employer, our
customers, and our business partners where you purchase any of our products or
services through such business partners. The categories of personal data we
receive from this type of third party includes account and commercial
information and professional or employment-related information. We do this to
help us improve the overall accuracy of the information and its completeness and
to help us better tailor our interactions with you. 

From time to time, we may collect contact information through other sources,
such as list vendors. When we do so, we ask the vendors to confirm that the
information was legally acquired by the third party and that we have the right
to obtain it from them and use it.

Back to top


HOW WE USE (PROCESS) YOUR PERSONAL DATA

Red Hat may use personal data we collect about you to:

 * Identify and Authenticate You. We use your personal data to verify your
   identity when you access and use our services and to ensure the security of
   your personal data. This includes your creation of an account that is
   associated with your personal data.
   * The personal data that may be collected and processed for this purpose
     includes: name, title, company name, email address, telephone number,
     postal address, account number, username/user ID, password, preferred
     language and preferences. We process this information in order to comply
     with our contractual obligations to you. In other cases, it is in our
     legitimate business interests to be able to identify and authenticate you.
 * Fulfill Your Requests. if you request something from Red Hat, such as a
   product or service, a call back, a newsletter subscription, or specific
   marketing or other materials, we use the personal data you provide to respond
   to your request. We or our representatives may also contact you as part of
   customer satisfaction surveys or for market research purposes. Where required
   by applicable law, we will obtain your consent before sending marketing
   messages.
   * The personal data that may be collected and processed for this purpose
     includes: name, title, company name, email address, telephone number,
     postal address, account number, username/user ID, payment information,
     purchase records, information about your use of the product or service,
     information about your registration or participation in an event, your
     preferred language and other preferences, credit and billing status, and
     support inquiries. We process this information in order to comply with our
     contractual obligations to you when responding to your requests. In other
     cases it is in our legitimate business interests to be able to provide
     customers and prospective customers with information, goods, or services
     they request.
 * Provide You with Information About Our Products, Services and Events. Red Hat
   may use your personal data to notify you about product and service offerings
   as well as events that we believe may be of interest to you. Red Hat also may
   use your personal data to respond directly to your requests for information,
   including registrations for newsletters or other specific requests.
   * The personal data that may be collected and processed for this purpose
     includes: name, title, company name, email address, telephone number,
     postal address, account number, username/user ID, payment information,
     purchase records, information about your use of the product or service,
     information about your registration or participation in an event, your
     language and other preferences, credit and billing status, and support
     inquiries and location information and inferences. It is in our legitimate
     business interests to be able to provide customers, prospective customers,
     and the public with information about our products, services, and events.
 * Provide Support and Customer Service. We use your personal data to provide
   support for products or services you have obtained from us and answer other
   questions. In the course of providing technical support to you, we may
   sometimes have incidental access to data that you have provided to us or data
   that is located on your systems. This data may contain information about you,
   or your organization’s business, employees, customers, partners, or
   suppliers. This Privacy Statement does not govern our access to or handling
   of this information. The conditions regarding the handling and processing of
   that data is covered by the applicable agreement between you and Red Hat,
   such as our Enterprise Agreement.
   * The personal data that may be collected and processed for this purpose
     includes: name, title, company name, email address, telephone number,
     postal address, account number, username/user ID, payment information,
     purchase records, information about your use of the product or service,
     information about your registration or participation in an event, your
     language and other preferences, credit and billing status, and support
     inquiries. We process this information in order to comply with our
     contractual obligations to you.
 * Process Your Job Application. When you apply for a position at Red Hat, we
   use the personal data you provide for the purpose of assessing your
   application, considering you for future positions and carrying out human
   resources functions in accordance with applicable law. Red Hat will share the
   personal data you supply during the application process with internal human
   resources professionals as well as professionals in our business functions
   who are participating in the application and interview process.
   * The personal data that may be collected, shared, and/or processed for this
     purpose includes: name, title, company name, email address, telephone
     number, postal address, your preferred language and other preferences,
     resume, cover letter, age, education, professional history and contact
     details. It is in our legitimate business interests to be able to review
     the qualifications of prospective employees and perform human resources
     functions with regard to our employees.
 * Enhance the Website Experience. When you use our websites and/or respond to
   our emails, we use the personal data you provide for the purpose of enhancing
   and customizing your experience on our websites and to deliver content and
   product and service offerings relevant to your interests, including targeted
   offers through our website, third-party sites or email (with your consent,
   where required by applicable law). We may also use this information to help
   us improve and further develop our websites, products and services.
   * The personal data that may be collected, shared and/or processed for this
     purpose includes: name, title, company name, email address, telephone
     number, postal address, information about your use of the product or
     service, information about your registration or participation in an event,
     your preferred language and other preferences, location information,
     inferences, information collected when you visit a website, such as IP
     address, browsing history, information on your interaction with the
     website, browser type and language, operating system, location, date and
     time. It is in our legitimate business interests to improve the Red Hat
     websites, products and services and to enhance our users’ experience with
     the websites, products and services.

If you are in the People’s Republic of China (PRC, for the purpose of this
Privacy Statement only, excluding Hong Kong, Macau and Taiwan), the information
necessary for entering into or performing a contract with Red Hat may be
collected and processed by Red Hat without your express consent or the act of
providing the information to Red Hat by you is deemed as consent.

We will not use your personal data in a manner that is inconsistent with the
purpose of its original collection, unless we have provided you additional
notice and you have consented.

Red Hat will retain your personal data for only as long as is required to
fulfill the purposes for which the information is processed or for other valid
reasons to retain your personal information (for example to comply with our
legal and regulatory obligations, resolve disputes, enforce our agreements and
for the establishment, exercise or defense of legal claims).

Back to top


HOW WE DISCLOSE (SHARE) YOUR PERSONAL DATA

Red Hat discloses personal data for the following business purposes:

 * Red Hat may disclose personal data to business partners and service providers
   in order to support our business operations, such as (but not limited to)
   fulfilling your orders, following up on requests, providing support and
   assisting Red Hat with sales, marketing and communication initiatives. These
   business partners and service providers include distributors, resellers,
   payment processors, financial service providers and institutions, materials
   production and shipping companies, postal or government authorities, market
   intelligence and consulting service providers, and information technology
   service providers. Business partners and service providers are required by
   contract to keep the information received on behalf of Red Hat confidential
   and secure and not use it for any purpose other than the purpose for which it
   was provided to them.
   * The categories of personal data we may disclose to these third parties
     include: contact information, including identifiers; account and commercial
     information; professional or employment-related information; internet or
     other similar network activity; location information; and inferences.
 * Red Hat may disclose personal data as required by law or legal process, such
   as responding to a duly authorized and lawful request of a police or public
   authority (including to meet national security or law enforcement
   requirements), to enforce or protect the rights of Red Hat, when such
   disclosure is necessary or appropriate to prevent physical harm or financial
   loss as permitted by applicable law, or in connection with an investigation
   of suspected or actual illegal activity.
   * The categories of personal data we may disclose to these third parties
     include: contact information, including identifiers; account and commercial
     information; professional or employment-related information; internet or
     other similar network activity; location information; and inferences.
 * Red Hat may disclose personal data in the context of a business transaction
   involving part or all of Red Hat, such as a merger, acquisition,
   consolidation, or divestiture. Such a transaction may involve the disclosure
   of personal data to prospective or actual purchasers, or the receipt of it
   from sellers. It is Red Hat’s practice to seek appropriate protection for
   information in these types of transactions. Red Hat will inform you of the
   name and the contact information of the receiver of your personal data.
   Following such a business transaction, you may contact the entity to which we
   transferred your personal data with any inquiries concerning the use of that
   information.
   * The categories of personal data we may disclose to these third parties
     include: contact information, including identifiers; account and commercial
     information; professional or employment-related information; internet or
     other similar network activity; location information; and inferences.
 * Red Hat may also disclose personal data to its affiliates and subsidiaries,
   including its parent company, International Business Machines Corporation
   (IBM), for the business purposes described above, and transfer personal data
   to countries where Red Hat and IBM conduct business in accordance with the
   "Data Transfers and Privacy Shield Frameworks" section of this Privacy
   Statement.
   * The categories of personal data we may disclose to these third parties
     include: contact information, including identifiers; account and commercial
     information; professional or employment-related information; internet or
     other similar network activity; location information; and inferences.

Except with respect to Red Hat’s use of certain third party cookies and similar
technology which activity may constitute a "sale" under California law, Red Hat
does not, and does not have any plans in the future to, sell your personal data.
For California consumers, please see the California Supplemental Privacy
Statement on Sale of Personal Data.

Back to top


COOKIES AND OTHER TECHNOLOGY

When you visit our websites we may automatically collect information such as
your IP address, browsing history, information on your interaction with the
website, browser type and language, operating system, location, date and time
(i.e., the category above referred to as Internet or other similar network
activity). We may also use cookies to collect information as you navigate our
websites. A cookie is a small amount of data that is sent to your browser from a
web server and stored on your device. The cookie may be placed by Red Hat or by
an authorized third party. We use both session-based and persistent cookies on
our websites. Session-based cookies exist during a single session and disappear
when you close your browser or turn off your device. Persistent cookies remain
on your device even after you close your browser or turn off your device.

Red Hat categorizes the cookies on our websites into three categories: Required,
Functional and Advertising cookies.

 * Required Cookies. Required cookies are necessary to enable the basic features
   of the website to function. Red Hat uses some cookies that are required for
   the delivery of services on our websites. Cookies that are required allow us
   to maintain and improve the safety and security of our websites, authenticate
   account users, allow you to access your private accounts on our websites,
   allow you to sign into different portions of our websites with the use of
   only one login, balance the traffic on our websites, and remember items in
   your shopping cart. Cookies that are required are not used for marketing
   purposes.
 * Functional Cookies. Functional cookies allow us to analyze your use of the
   website to evaluate and improve our performance. Red Hat also uses functional
   cookies to improve our service to you and personalize your web browsing
   experience, such as by gaining a better understanding of your interests and
   requirements regarding our websites, our business or our products and
   services. Cookies that Red Hat uses to improve our services and your website
   experience may remember your language and site preferences, invite you to
   participate in surveys or evaluations, show you when you are logged into our
   system and allow you to remain logged-in for a period of time, help provide
   you with support services, remember your login information, and prepopulate
   forms that you have already completed. Red Hat also uses cookies that collect
   information about how you use our websites, including which pages you visit,
   and whether you experience any errors. These cookies use aggregate
   information to provide statistics on how our websites are used, help us
   improve our websites by measuring errors, testing different designs on our
   websites, and helping us measure the traffic on our websites so that we can
   optimize our content accordingly. These cookies are used to help us improve
   how our websites work, understand what interests our users, and measure
   website quality and the effectiveness of our online advertising.
 * Advertising Cookies. Advertising cookies are used to show you ads that are
   more relevant to you. We may share this information with advertisers or use
   it to better understand your interests. For example, advertising cookies may
   be used to share data with advertisers so that the ads you see are more
   relevant to you. In addition, we may use remarketing technology to advertise
   on other websites you may visit. In doing so, a third party may place or read
   a unique ad-serving cookie on your device and use technical information about
   your browser and your activity at a Red Hat website to serve advertisements
   to you on non-Red Hat websites.

If you do not want your information to be stored by cookies, you can manage your
cookie preferences by using the options and tools made available to you by
either your web browser or Red Hat. You can configure your browser so that it
always rejects these cookies or asks you each time whether you want to accept
them or not. Your browser documentation includes instructions explaining how to
enable, disable or delete cookies at the browser level (usually located within
the "Help", "Tools" or "Edit" facility). If a cookie manager has been
implemented by Red Hat on the website you are visiting, the cookie tool will be
displayed on the website during your visit (e.g., click the "Cookie Preferences"
or similar link at the bottom of the website). You can use the cookie manager to
set your cookie preference and to see a list of the cookies used on the Red Hat
website. The cookie manager also provides information on the specific cookies
used and the classification of the cookie (i.e., Required, Functional or
Advertising). Whether you utilize the cookie manager or manage cookies at the
individual browser level, please remember that Required cookies will remain and
cannot be turned off. Please also understand that choosing to reject cookies may
reduce the performance and functionality of our websites.

While Red Hat websites at this time generally do not recognize automated browser
signals regarding tracking mechanisms, such as "do not track" instructions, you
can generally express your privacy preferences regarding the use of most cookies
and similar technology through your web browser.

Red Hat also uses web beacons alone or in conjunction with cookies to compile
information about usage of our websites and interaction with emails from Red Hat
(e.g., open rates, click through rates). Web beacons are clear electronic images
that can recognize certain types of information on your device, such as cookies,
when you viewed a particular website tied to the web beacon, and a description
of a website tied to the web beacon. For example, Red Hat may place web beacons
in marketing emails that notify Red Hat when you click on a link in the email
that directs you to one of our websites. Red Hat uses web beacons to operate and
improve our websites and email communications.

Back to top


YOUR RIGHTS AND CHOICES

In accordance with the laws of certain countries, you may have certain rights
and choices regarding the personal data we collect and maintain about you, and
how we communicate with you.

Where the EU General Data Protection Regulation 2016/679 ("GDPR"), the Brazilian
General Data Protection Law ("LGPD"), the California Consumer Privacy Act of
2018 ("CCPA") , the Personal Information Protection Law ("PIPL") of the PRC, or
similar legal requirements apply to the processing of your personal data,
especially when you access the website from a country in the European Economic
Area ("EEA"), Brazil, the PRC or as a consumer in the state of California or in
a jurisdiction with similar legal protections, you have the following rights,
subject to some limitations, against the respective Red Hat Company responsible
for the website you are using:

 * The right to request information about our use of your personal data (e.g.,
   the pieces and categories of personal data we have; the categories of
   sources, purposes for collection, the third parties with whom we have shared
   personal data, and personal data we have disclosed);
 * The right to review and access your personal data;
 * The right to rectify (correct, update or modify) the personal data we hold
   about you;
 * The right to erase (e.g., delete), de-identify, anonymize or block your
   personal data;
 * The right to restrict our use of your personal data;
 * The right to object to our use of, or certain types of disclosures of, your
   personal data;
 * The right to request the transfer of your personal data we hold about you to
   a third party;
 * The right to receive your personal data in a usable format and transmit it to
   a third party (also known as the right of data portability); and
 * The right to lodge a complaint with your local data protection authority;

If you would like to exercise any of these rights, you may do so via our
Personal Data Request Form. For California consumers, you may also submit
requests by calling Red Hat’s U.S. toll free number at 1-800- 546-7274.

Where the GDPR, LGPD, CCPA, PIPL or similar legal requirements apply, you also
have the right to withdraw any consent you have given to uses of your personal
data. If you wish to withdraw consent that you have previously provided to us,
you may do so via our Feedback Form. However, the withdrawal of consent will not
affect the lawfulness of processing based on consent before its withdrawal.

Where the GDPR, LGPD, CCPA, PIPL or similar legal requirements do not apply, Red
Hat grants you the ability to access, modify, or update some of your personal
data online at any time. You may log in and make changes to your information,
such as your password, your contact information, your general preferences, and
your personalization settings. If necessary, you may also contact us via our
Feedback Form and describe the changes you want made to the information you have
previously provided. However, note that changing or deleting information
necessary for Red Hat to assist with support, services, and purchases may result
in a delay or interruption in processing your requests.

You will be given an opportunity to tell us whether you would like to receive
information, special offers, and promotional materials by email from Red Hat or
our business partners when you create a redhat.com account, when you register
for a service, when you provide us with your personal data, or when we send you
a marketing email. Where required by applicable law, we will obtain adequate
consent to provide you with these marketing materials. You also have the ability
to opt out of receiving marketing emails from Red Hat at any time without cost
by clicking on the relevant link contained in our marketing emails or by
contacting us via our Feedback Form. You can also exercise your rights and
choices by contacting us as described below under "How to Contact Us."

When you exercise your privacy rights, such as those conferred by the GDPR,
LGPD, CCPA or PIPL, you have a right not to receive discriminatory treatment by
Red Hat for the exercise of such privacy rights.

Back to top


VERIFICATION

Before responding to a request for information about your personal data, we must
verify the request. Verification is important to protect your information and to
help confirm that we are responding to a valid request and providing the
response to the correct individual. To verify the request we initially ask for
at least two (2) or three (3) identifiers, such as name, email address and
location. If we have a need to request additional identifiers to reasonably
verify your identity, we will contact you and request additional verification.
The information we ask to verify your identity may depend on your relationship
with us.

When you exercise your privacy rights under the GDPR, LGPD, CCPA, PIPL or
similar laws, you can designate an authorized agent or representative to make a
request on your behalf by providing the authorized agent with written permission
to do so and verifying your identity with us as part of the request, or by
providing the authorized agent with Power of Attorney pursuant to applicable law
(e.g., the California Probate code). We will ask the individual submitting the
request to denote that they are an authorized agent or representative. When
submitted by an authorized agent or representative, we ask the authorized agent
or representative to provide name, email address and a description of the
relationship with the individual who is the subject of the request and to
certify that the representative has permission to submit the request, and may
request proof of the consumer’s written permission.

Back to top


SECURITY

Red Hat intends to protect your personal data. We have implemented appropriate
physical, administrative and technical safeguards to help us protect your
personal data from unauthorized access, use and disclosure. For example, we
encrypt certain personal data such as payment information when we transmit such
information over the Internet. We also require that our business partners and
service providers protect such information from unauthorized access, use and
disclosure.

Back to top


SOCIAL MEDIA, PUBLIC FORUMS AND LINKS TO OTHER WEBSITES

Red Hat may provide social media features that enable you to share information
with your social networks and interact with Red Hat on various social media
websites. Your use of these features may result in the collection or sharing of
information about you, depending on the feature. We encourage you to review the
privacy policies and settings on the social media websites with which you
interact to make sure you understand the information that may be collected,
used, and shared by those websites.

Our websites may make chat rooms, forums, blogs, message boards, and/or news
groups available to its users. Remember that your comments and posts become
publicly available, and we urge you to exercise discretion when submitting such
content.

Our websites may contain links to other websites. Red Hat does not control and
is not responsible for the information collected by websites that can be reached
through links from our websites. If you have questions about the data collection
procedures of linked websites, please contact the organizations that operate
those websites directly.

Back to top


CHILDREN’S ONLINE PRIVACY

Red Hat’s products and services are not directed to children and Red Hat does
not knowingly collect online personal data from children under the age of 16. If
you are a parent or guardian of a minor under the age of 16 and believe that he
or she has disclosed personal data to us, please contact us via our Feedback
Form or as described below under "How to Contact Us." Red Hat will ensure their
personal data is properly processed and disposed of with the consent of their
parent or guardian.

Back to top


DATA TRANSFERS AND PRIVACY SHIELD FRAMEWORKS

Red Hat is a global organization, with legal entities, business processes, and
technical systems that operate across borders. Red Hat may transfer your
personal data to other Red Hat entities in the United States and elsewhere. The
United States and other countries may not have the same data protection laws as
the country from which you initially provided the information.

Where required by applicable law, we have put in place appropriate safeguards
(such as standard contractual clauses approved by the European Commission) in
accordance with applicable legal requirements to ensure that your data is
adequately protected. When transferring your personal data internationally, Red
Hat will protect your personal data as provided in this Privacy Statement and
comply with applicable legal requirements as may be in effect from time to time.
If you wish to obtain a copy of the relevant safeguards that are in place to
protect the international transfer of your personal data, please contact us as
described below under "How to Contact Us."

If you are located in the European Economic Area ("EEA"), the United Kingdom or
Switzerland, Red Hat, Inc., and Red Hat Professional Consulting, Inc. have
certified to the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks for the
transfer of personal data from the EEA, the United Kingdom and Switzerland to
the United States, although Red Hat does not rely on such Frameworks as a legal
basis for transfers of personal data, as described further in our Privacy Shield
Privacy Notice. To learn more about the EU-U.S. and Swiss-U.S. Privacy Shield
Frameworks and to view our certification, please visit www.privacyshield.gov.

Back to top


CHANGES TO THIS PRIVACY STATEMENT

Red Hat reserves the right to make corrections, changes or amendments to this
Privacy Statement at any time. The revised Privacy Statement will be posted on
this website. A notice will be posted on our homepage for 30 days whenever this
Privacy Statement is changed in a material way, and the date of last update will
be indicated at the top of the Privacy Statement. If you do not refuse the
changes in writing within that notice period and you continue to use our
websites, we consider that you have read and understand the Privacy Statement as
changed, including with respect to personal data provided to us prior to the
changes in the Privacy Statement. We encourage you to periodically review this
Privacy Statement for any changes or updates. If you would like information
related to the previous version of this Privacy Statement and/or a copy of the
previous version, please contact us as described below under "How to Contact
Us."

Back to top


EEA DATA PROTECTION AUTHORITY

If you are a resident of the European Economic Area and wish to raise a concern
about our use of your personal data, you may direct questions or complaints to
the Irish Data Protection Commissioner, which is Red Hat’s lead supervisory
authority, at:

Irish Data Protection Commissioner
Office of the Data Protection Commissioner
Canal House, Station Road, Portarlington, Co. Laois, R32 AP23, Ireland
Phone: +353 57 8684800
+353 (0)761 104 800
Fax: +353 57 868 4757
Email: info@dataprotection.ie

Alternatively, you may contact your local supervisory authority.

Back to top


HOW TO CONTACT US

We provided this information above in the "Your Rights and Choices" section, but
remember that if you would like to exercise any of your privacy rights, you may
do so via our Personal Data Request Form. For California consumers, you may also
submit requests, or access the information provided in this Privacy Statement in
an alternative format, by calling Red Hat’s U.S. toll free number at
1-800-546-7274.

If you have any questions about Red Hat’s privacy practices or use of your
personal data, please feel free to contact us at privacy@redhat.com, via our
Feedback Form or by mail at:

Red Hat, Inc.
Corporate Legal Group
100 East Davie Street
Raleigh, North Carolina 27601
United States

Red Hat Representative Contact Information in the European Economic Area:

Red Hat Limited
6700 Cork Airport Business Park
Phase II 1st Floor
Cork
Ireland

For a PDF version of the Privacy Statement, please click here.




ABOUT

We’re the world’s leading provider of enterprise open source solutions, using a
community-powered approach to deliver high-performing Linux, cloud, container,
and Kubernetes technologies. We help you standardize across environments,
develop cloud-native applications, and integrate, automate, secure, and manage
complex environments with award-winning support, training, and consulting
services.

 * Company information
 * Jobs
 * Locations
 * Development model
 * Events
 * Newsroom
 * Blog
 * Cool Stuff Store
 * Diversity, equity, and inclusion
 * 

 * 
 * 
 * 
 * 


PRODUCTS

 * Red Hat Ansible Automation Platform
 * Red Hat Enterprise Linux
 * Red Hat OpenShift
 * Red Hat OpenShift Data Foundation
 * Red Hat OpenStack Platform
 * See all products


TOOLS

 * My account
 * Customer support
 * Partner resources
 * Developer resources
 * Training and certification
 * Learning community
 * Red Hat Ecosystem Catalog
 * Resource library


TRY, BUY, SELL

 * Product trial center
 * Red Hat Store
 * Red Hat Marketplace
 * Buy online (Japan)
 * Find a partner
 * Contact sales
 * Contact training
 * Contact consulting


COMMUNICATE

 * Contact us
 * Feedback
 * Social
 * Red Hat newsletter

© 2022 Red Hat, Inc.
 * Privacy statement
 * Terms of use
 * All policies and guidelines
 * Digital accessibility
 * |Cookie-Präferenzen