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DEVELOPMENT CUSTOMER SERVICE SURVEY



Project Name *

Permit # *

Date *

First and Last Name *

Company *

Role *

Phone *

Email *

I would you like to be contacted about my feedback.
Please check box below if you would like to be contacted. If no, leave
unchecked.

Please rate your experiences on a scale of 1 to 5 with "5" being excellent and
"1" being very poor. *Leave blank if it does not apply to your project. Overall
Development Experience

Overall city staff customer service

Board/Commission approval process

City Council approval process

Experience with Planning Department staff

Experience with Engineering Department staff

Experience with Permitting and Inspections

Responsiveness of staff in responding to emails, calls, or inquiries

Staff communication of code requirements

Timeliness in completing the development review process

Website ease of use

MyGovernmentOnline and online permitting ease of use

How could the city improve your experience in the future?





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