www.customerservice.im Open in urlscan Pro
95.216.16.167 Public Scan

Go To Rescan
Add Verdict Report

URL:
https://www.customerservice.im/
Submission: On February 21 via automatic, source certstream-suspicious (February 21st 2020, 11:33:13 pm UTC)

Summary HTTP 31 Redirects Links 1 Behaviour Indicators

Summary

This website contacted 1 IPs in 1 countries across 1 domains to perform 31 HTTP transactions. The main IP is 95.216.16.167, located in Finland and belongs to HETZNER-AS, DE. The main domain is www.customerservice.im.
TLS certificate: Issued by Let's Encrypt Authority X3 on December 23rd 2019. Valid for: 3 months.

This is the only time www.customerservice.im was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address		AS Autonomous System
1 32	95.216.16.167 95.216.16.167		24940 (HETZNER-AS) (HETZNER-AS)
31	1

32 95.216.16.167 (Finland) 1 redirects

ASN24940 (HETZNER-AS, DE)
PTR: helsinki.gopher.es

www.customerservice.im	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
32	customerservice.im 1 redirects www.customerservice.im	326 KB
31	1

	Domain	Requested by
32	www.customerservice.im	1 redirects www.customerservice.im
31	1

This site contains links to these domains. Also see Links.

Domain
osticket.com

Subject Issuer	Validity	Valid
customerservice.im Let's Encrypt Authority X3	`2019-12-23` - `2020-03-22`	3 months	crt.sh

This page contains 1 frames:

Primary Page: https://www.customerservice.im/
Frame ID: DC029954786A1B90B60B1B65D2FD43A5
Requests: 31 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Detected technologies

Apache (Web Servers) Expand

Overall confidence: 100%
Detected patterns

headers server /(?:Apache(?:$|\/([\d.]+)|[^\/-])|(?:^|\b)HTTPD)/i

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

html /<link[^>]* href=[^>]+(?:([\d.]+)\/)?(?:css\/)?font-awesome(?:\.min)?\.css/i

Select2 (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

script /select2(?:\.min|\.full)?\.js/i

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

script /jquery[.-]([\d.]*\d)[^\/]*\.js/i
script /jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?/i
script /select2(?:\.min|\.full)?\.js/i
script /jquery-ui[.-]([\d.]*\d)[^\/]*\.js/i
script /jquery-ui.*\.js/i

jQuery UI (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

script /jquery-ui[.-]([\d.]*\d)[^\/]*\.js/i
script /jquery-ui.*\.js/i

Page Statistics

31
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

326 kB
Transfer

1022 kB
Size

1
Cookies

1 Outgoing links

These are links going to different origins than the main page.

URL: http://osticket.com/
Title: Helpdesk software - powered by osTicket

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 20

https://www.customerservice.im/logo.php HTTP 302
https://www.customerservice.im/assets/default/images/logo.png

31 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1 200
OK Primary Request Cookie set / Show response
www.customerservice.im/ 5 KB
2 KB 455ms
106ms Document
text/html 95.216.16.167
HETZNER-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache / PHP/7.1.23

Resource Hash

0dd74420846e9c5c78b0647cdee0587bd9a49a032f09bb4bd421cb79d44b011c

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN sameorigin

Request headers

Host: www.customerservice.im
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: document
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site: none
Sec-Fetch-Mode: navigate
Sec-Fetch-User: ?1
Accept-Encoding: gzip, deflate, br
Accept-Language: en-US
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: document

Response headers

Date: Fri, 21 Feb 2020 23:32:52 GMT
Server: Apache
X-Powered-By: PHP/7.1.23
X-Frame-Options: SAMEORIGIN sameorigin
Content-Language: en-US
Set-Cookie: OSTSESSID=qttl2vurdsbqjot2q0kkcm9s27; expires=Sat, 22-Feb-2020 23:32:52 GMT; Max-Age=86400; path=/; domain=www.customerservice.im; secure; HttpOnly
Vary: Accept-Encoding
Content-Encoding: gzip
Cache-Control: max-age=0
Expires: Fri, 21 Feb 2020 23:32:52 GMT
X-Content-Type-Options: nosniff
Content-Length: 1775
Keep-Alive: timeout=2, max=250
Connection: Keep-Alive
Content-Type: text/html; charset=UTF-8

GET
H/1.1 200
OK osticket.css
www.customerservice.im/css/ 2 KB
1 KB 55ms
52ms Stylesheet
text/css 95.216.16.167
HETZNER-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://www.customerservice.im/css/osticket.css?e321982

Requested by

Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

a5a4f67b2a5f99545f6f7173eb35304296dd4e38150c1c0137661d5bf4644997

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	sameorigin

Request headers

Referer: https://www.customerservice.im/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: style

Response headers

Date: Fri, 21 Feb 2020 23:32:52 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:02:38 GMT
Server: Apache
ETag: "66b-57958a78abcdb-gzip"
X-Frame-Options: sameorigin
Content-Type: text/css
Cache-Control: max-age=7200
Connection: Keep-Alive
Accept-Ranges: bytes
Vary: Accept-Encoding
Content-Length: 708
Keep-Alive: timeout=2, max=249
Expires: Sat, 22 Feb 2020 01:32:52 GMT

GET
H/1.1 200
OK theme.css
www.customerservice.im/assets/default/css/ 24 KB
6 KB 109ms
51ms Stylesheet
text/css 95.216.16.167
HETZNER-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://www.customerservice.im/assets/default/css/theme.css?e321982

Requested by

Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

dfebad6804d77b998beb0d985262d96eb331230fff6fa3eab08e89a8b1a63090

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	sameorigin

Request headers

Referer: https://www.customerservice.im/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: style

Response headers

Date: Fri, 21 Feb 2020 23:32:52 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:02:31 GMT
Server: Apache
ETag: "5fd3-57958a71c81db-gzip"
X-Frame-Options: sameorigin
Content-Type: text/css
Cache-Control: max-age=7200
Connection: Keep-Alive
Accept-Ranges: bytes
Vary: Accept-Encoding
Content-Length: 5271
Keep-Alive: timeout=2, max=248
Expires: Sat, 22 Feb 2020 01:32:52 GMT

GET
H/1.1 200
OK typeahead.css
www.customerservice.im/scp/css/ 2 KB
1 KB 152ms
50ms Stylesheet
text/css 95.216.16.167
HETZNER-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://www.customerservice.im/scp/css/typeahead.css?e321982

Requested by

Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

4f7d009f0217afc9894c51bfcf1f23cab0e44b97bab3760eeb36ce54e29ce6f8

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	sameorigin

Request headers

Referer: https://www.customerservice.im/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: style

Response headers

Date: Fri, 21 Feb 2020 23:32:52 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:06:54 GMT
Server: Apache
ETag: "6a5-57958b6cd7319-gzip"
X-Frame-Options: sameorigin
Content-Type: text/css
Cache-Control: max-age=7200
Connection: Keep-Alive
Accept-Ranges: bytes
Vary: Accept-Encoding
Content-Length: 637
Keep-Alive: timeout=2, max=250
Expires: Sat, 22 Feb 2020 01:32:52 GMT

GET
H/1.1 200
OK jquery-ui-1.10.3.custom.min.css
www.customerservice.im/css/ui-lightness/ 19 KB
4 KB 153ms
51ms Stylesheet
text/css 95.216.16.167
HETZNER-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://www.customerservice.im/css/ui-lightness/jquery-ui-1.10.3.custom.min.css?e321982

Requested by

Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

7276d67cbe107df92e0a4ed0796954f72d8193e640681f082c754a53335f8685

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	sameorigin

Request headers

Referer: https://www.customerservice.im/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: style

Response headers

Date: Fri, 21 Feb 2020 23:32:52 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:02:42 GMT
Server: Apache
ETag: "4a36-57958a7c63f5e-gzip"
X-Frame-Options: sameorigin
Content-Type: text/css
Cache-Control: max-age=7200
Connection: Keep-Alive
Accept-Ranges: bytes
Vary: Accept-Encoding
Content-Length: 3773
Keep-Alive: timeout=2, max=250
Expires: Sat, 22 Feb 2020 01:32:52 GMT

GET
H/1.1 200
OK thread.css
www.customerservice.im/css/ 10 KB
3 KB 165ms
53ms Stylesheet
text/css 95.216.16.167
HETZNER-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://www.customerservice.im/css/thread.css?e321982

Requested by

Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

516e853f697c99bfe1bd3b2d6d77c2bc6d9ab0d7f8565eb33d483b321c771bee

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	sameorigin

Request headers

Referer: https://www.customerservice.im/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: style

Response headers

Date: Fri, 21 Feb 2020 23:32:52 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:02:39 GMT
Server: Apache
ETag: "28c2-57958a79eb247-gzip"
X-Frame-Options: sameorigin
Content-Type: text/css
Cache-Control: max-age=7200
Connection: Keep-Alive
Accept-Ranges: bytes
Vary: Accept-Encoding
Content-Length: 2688
Keep-Alive: timeout=2, max=250
Expires: Sat, 22 Feb 2020 01:32:52 GMT

GET
H/1.1 200
OK redactor.css
www.customerservice.im/css/ 33 KB
12 KB 163ms
51ms Stylesheet
text/css 95.216.16.167
HETZNER-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://www.customerservice.im/css/redactor.css?e321982

Requested by

Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

e864f8639263347ad8327865ddaccb952684776400895876f8182bff48521e89

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	sameorigin

Request headers

Referer: https://www.customerservice.im/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: style

Response headers

Date: Fri, 21 Feb 2020 23:32:52 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:02:40 GMT
Server: Apache
ETag: "8503-57958a7b036b1-gzip"
X-Frame-Options: sameorigin
Content-Type: text/css
Cache-Control: max-age=7200
Connection: Keep-Alive
Accept-Ranges: bytes
Vary: Accept-Encoding
Content-Length: 12202
Keep-Alive: timeout=2, max=247
Expires: Sat, 22 Feb 2020 01:32:52 GMT

GET
H/1.1 200
OK font-awesome.min.css
www.customerservice.im/css/ 22 KB
5 KB 165ms
53ms Stylesheet
text/css 95.216.16.167
HETZNER-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://www.customerservice.im/css/font-awesome.min.css?e321982

Requested by

Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

33fc9a76d58bf50e16b835255b4f62dddf692d2db64d5be7a78768a9981b7447

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	sameorigin

Request headers

Referer: https://www.customerservice.im/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: style

Response headers

Date: Fri, 21 Feb 2020 23:32:52 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:02:41 GMT
Server: Apache
ETag: "5667-57958a7b47c74-gzip"
X-Frame-Options: sameorigin
Content-Type: text/css
Cache-Control: max-age=7200
Connection: Keep-Alive
Accept-Ranges: bytes
Vary: Accept-Encoding
Content-Length: 4390
Keep-Alive: timeout=2, max=250
Expires: Sat, 22 Feb 2020 01:32:52 GMT

GET
H/1.1 200
OK flags.css
www.customerservice.im/css/ 13 KB
2 KB 165ms
53ms Stylesheet
text/css 95.216.16.167
HETZNER-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://www.customerservice.im/css/flags.css?e321982

Requested by

Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

f53cf1e41371618b3db8e66138ccd3d537cb02f6b36c1fe539d9938cac53a62c

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	sameorigin

Request headers

Referer: https://www.customerservice.im/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: style

Response headers

Date: Fri, 21 Feb 2020 23:32:52 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:02:39 GMT
Server: Apache
ETag: "321a-57958a79a4d44-gzip"
X-Frame-Options: sameorigin
Content-Type: text/css
Cache-Control: max-age=7200
Connection: Keep-Alive
Accept-Ranges: bytes
Vary: Accept-Encoding
Content-Length: 1537
Keep-Alive: timeout=2, max=250
Expires: Sat, 22 Feb 2020 01:32:52 GMT

GET
H/1.1 200
OK rtl.css
www.customerservice.im/css/ 3 KB
1 KB 203ms
50ms Stylesheet
text/css 95.216.16.167
HETZNER-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://www.customerservice.im/css/rtl.css?e321982

Requested by

Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

4399b7807eab57d9843b1d3feed21a609e02566eb32119df5f8938d26f0942f0

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	sameorigin

Request headers

Referer: https://www.customerservice.im/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: style

Response headers

Date: Fri, 21 Feb 2020 23:32:52 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:02:40 GMT
Server: Apache
ETag: "bd2-57958a7a5f5ab-gzip"
X-Frame-Options: sameorigin
Content-Type: text/css
Cache-Control: max-age=7200
Connection: Keep-Alive
Accept-Ranges: bytes
Vary: Accept-Encoding
Content-Length: 850
Keep-Alive: timeout=2, max=249
Expires: Sat, 22 Feb 2020 01:32:52 GMT

GET
H/1.1 200
OK select2.min.css
www.customerservice.im/css/ 15 KB
2 KB 205ms
50ms Stylesheet
text/css 95.216.16.167
HETZNER-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://www.customerservice.im/css/select2.min.css?e321982

Requested by

Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

6657a7d3ac4506ce3b0ca9234df4f63b6bff8e94e92f21f9d77921b166fc6925

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	sameorigin

Request headers

Referer: https://www.customerservice.im/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: style

Response headers

Date: Fri, 21 Feb 2020 23:32:52 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:02:39 GMT
Server: Apache
ETag: "3a3d-57958a7925e00-gzip"
X-Frame-Options: sameorigin
Content-Type: text/css
Cache-Control: max-age=7200
Connection: Keep-Alive
Accept-Ranges: bytes
Vary: Accept-Encoding
Content-Length: 1920
Keep-Alive: timeout=2, max=249
Expires: Sat, 22 Feb 2020 01:32:52 GMT

GET
H/1.1 200
OK jquery-1.11.2.min.js Show response
www.customerservice.im/js/ 94 KB
33 KB 5174ms
5009ms Script
application/javascript 95.216.16.167
HETZNER-AS

General

Check archive.org

Show headers Download Go to

Full URL

https://www.customerservice.im/js/jquery-1.11.2.min.js?e321982

Requested by

Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

2ecd295d295bec062cedebe177e54b9d6b19fc0a841dc5c178c654c9ccff09c0

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	sameorigin

Request headers

Referer: https://www.customerservice.im/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

Date: Fri, 21 Feb 2020 23:32:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:06:21 GMT
Server: Apache
ETag: "176bb-57958b4daba17-gzip"
X-Frame-Options: sameorigin
Content-Type: application/javascript
Cache-Control: max-age=7200
Connection: Keep-Alive
Accept-Ranges: bytes
Vary: Accept-Encoding
Content-Length: 33282
Keep-Alive: timeout=2, max=249
Expires: Sat, 22 Feb 2020 01:32:57 GMT

GET
H/1.1 200
OK jquery-ui-1.10.3.custom.min.js Show response
www.customerservice.im/js/ 223 KB
60 KB 5178ms
5013ms Script
application/javascript 95.216.16.167
HETZNER-AS

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https://www.customerservice.im/js/jquery-ui-1.10.3.custom.min.js?e321982

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Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

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Security Headers

Name	Value
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X-Frame-Options	sameorigin

Request headers

Referer: https://www.customerservice.im/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

Date: Fri, 21 Feb 2020 23:32:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:06:23 GMT
Server: Apache
ETag: "37b2a-57958b4f16ea4-gzip"
X-Frame-Options: sameorigin
Content-Type: application/javascript
Cache-Control: max-age=7200
Connection: Keep-Alive
Accept-Ranges: bytes
Vary: Accept-Encoding
Content-Length: 60473
Keep-Alive: timeout=2, max=249
Expires: Sat, 22 Feb 2020 01:32:57 GMT

GET
H/1.1 200
OK osticket.js Show response
www.customerservice.im/js/ 8 KB
3 KB 5168ms
5003ms Script
application/javascript 95.216.16.167
HETZNER-AS

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https://www.customerservice.im/js/osticket.js?e321982

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Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://www.customerservice.im/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

Date: Fri, 21 Feb 2020 23:32:57 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:06:21 GMT
Server: Apache
ETag: "1e3b-57958b4d6b2d4-gzip"
X-Frame-Options: sameorigin
Content-Type: application/javascript
Cache-Control: max-age=7200
Connection: Keep-Alive
Accept-Ranges: bytes
Vary: Accept-Encoding
Content-Length: 2767
Keep-Alive: timeout=2, max=249
Expires: Sat, 22 Feb 2020 01:32:57 GMT

GET
H/1.1 200
OK filedrop.field.js Show response
www.customerservice.im/js/ 24 KB
7 KB 250ms
51ms Script
application/javascript 95.216.16.167
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https://www.customerservice.im/js/filedrop.field.js?e321982

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URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://www.customerservice.im/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

Date: Fri, 21 Feb 2020 23:32:52 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:06:23 GMT
Server: Apache
ETag: "61a3-57958b4f8d148-gzip"
X-Frame-Options: sameorigin
Content-Type: application/javascript
Cache-Control: max-age=7200
Connection: Keep-Alive
Accept-Ranges: bytes
Vary: Accept-Encoding
Content-Length: 6645
Keep-Alive: timeout=2, max=246
Expires: Sat, 22 Feb 2020 01:32:52 GMT

GET
H/1.1 200
OK bootstrap-typeahead.js Show response
www.customerservice.im/scp/js/ 9 KB
3 KB 254ms
50ms Script
application/javascript 95.216.16.167
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https://www.customerservice.im/scp/js/bootstrap-typeahead.js?e321982

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URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

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Security Headers

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Request headers

Referer: https://www.customerservice.im/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

Date: Fri, 21 Feb 2020 23:32:52 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:06:44 GMT
Server: Apache
ETag: "244f-57958b63597c0-gzip"
X-Frame-Options: sameorigin
Content-Type: application/javascript
Cache-Control: max-age=7200
Connection: Keep-Alive
Accept-Ranges: bytes
Vary: Accept-Encoding
Content-Length: 2772
Keep-Alive: timeout=2, max=248
Expires: Sat, 22 Feb 2020 01:32:52 GMT

GET
H/1.1 200
OK redactor.min.js Show response
www.customerservice.im/js/ 102 KB
40 KB 261ms
54ms Script
application/javascript 95.216.16.167
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https://www.customerservice.im/js/redactor.min.js?e321982

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Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

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Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

Date: Fri, 21 Feb 2020 23:32:52 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:06:22 GMT
Server: Apache
ETag: "199ed-57958b4e299bb-gzip"
X-Frame-Options: sameorigin
Content-Type: application/javascript
Cache-Control: max-age=7200
Connection: Keep-Alive
Accept-Ranges: bytes
Vary: Accept-Encoding
Content-Length: 40023
Keep-Alive: timeout=2, max=248
Expires: Sat, 22 Feb 2020 01:32:52 GMT

GET
H/1.1 200
OK redactor-plugins.js Show response
www.customerservice.im/js/ 73 KB
16 KB 307ms
55ms Script
application/javascript 95.216.16.167
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https://www.customerservice.im/js/redactor-plugins.js?e321982

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URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

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Security Headers

Name	Value
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Request headers

Referer: https://www.customerservice.im/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

Date: Fri, 21 Feb 2020 23:32:52 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:06:22 GMT
Server: Apache
ETag: "12481-57958b4df4df9-gzip"
X-Frame-Options: sameorigin
Content-Type: application/javascript
Cache-Control: max-age=7200
Connection: Keep-Alive
Accept-Ranges: bytes
Vary: Accept-Encoding
Content-Length: 15539
Keep-Alive: timeout=2, max=245
Expires: Sat, 22 Feb 2020 01:32:52 GMT

GET
H/1.1 200
OK redactor-osticket.js Show response
www.customerservice.im/js/ 15 KB
5 KB 306ms
51ms Script
application/javascript 95.216.16.167
HETZNER-AS

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https://www.customerservice.im/js/redactor-osticket.js?e321982

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Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

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Security Headers

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Request headers

Referer: https://www.customerservice.im/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

Date: Fri, 21 Feb 2020 23:32:52 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:06:22 GMT
Server: Apache
ETag: "3dc8-57958b4e9ecc0-gzip"
X-Frame-Options: sameorigin
Content-Type: application/javascript
Cache-Control: max-age=7200
Connection: Keep-Alive
Accept-Ranges: bytes
Vary: Accept-Encoding
Content-Length: 4352
Keep-Alive: timeout=2, max=247
Expires: Sat, 22 Feb 2020 01:32:52 GMT

GET
H/1.1 200
OK select2.min.js Show response
www.customerservice.im/js/ 65 KB
19 KB 355ms
52ms Script
application/javascript 95.216.16.167
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https://www.customerservice.im/js/select2.min.js?e321982

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Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

af46caba6828a8bff96a106e5e7fabe0a3e45674f9083ec748cd02fbce1dcc34

Security Headers

Name	Value
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Request headers

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Sec-Fetch-Dest: script

Response headers

Date: Fri, 21 Feb 2020 23:32:52 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:06:23 GMT
Server: Apache
ETag: "1042d-57958b4f90028-gzip"
X-Frame-Options: sameorigin
Content-Type: application/javascript
Cache-Control: max-age=7200
Connection: Keep-Alive
Accept-Ranges: bytes
Vary: Accept-Encoding
Content-Length: 19009
Keep-Alive: timeout=2, max=247
Expires: Sat, 22 Feb 2020 01:32:52 GMT

GET
H/1.1 200
OK fabric.min.js Show response
www.customerservice.im/js/ 225 KB
60 KB 366ms
56ms Script
application/javascript 95.216.16.167
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https://www.customerservice.im/js/fabric.min.js?e321982

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Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

27226468fddb65635318294d8bb29df059ad780bac58a89bd78dfc8680f86cb9

Security Headers

Name	Value
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X-Frame-Options	sameorigin

Request headers

Referer: https://www.customerservice.im/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: script

Response headers

Date: Fri, 21 Feb 2020 23:32:52 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:06:22 GMT
Server: Apache
ETag: "38429-57958b4e894ff-gzip"
X-Frame-Options: sameorigin
Content-Type: application/javascript
Cache-Control: max-age=7200
Transfer-Encoding: chunked
Connection: Keep-Alive
Accept-Ranges: bytes
Vary: Accept-Encoding
Keep-Alive: timeout=2, max=246
Expires: Sat, 22 Feb 2020 01:32:52 GMT

GET
H/1.1

200
OK

logo.png
www.customerservice.im/assets/default/images/
Redirect Chain

https://www.customerservice.im/logo.php
https://www.customerservice.im/assets/default/images/logo.png

17 KB
17 KB

51ms
51ms

Image
image/png

95.216.16.167
HETZNER-AS

General

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Full URL

https://www.customerservice.im/assets/default/images/logo.png

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Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

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Security Headers

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X-Content-Type-Options	nosniff
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Request headers

Referer: https://www.customerservice.im/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Fri, 21 Feb 2020 23:32:52 GMT
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:02:27 GMT
Server: Apache
ETag: "4256-57958a6e99a7e"
X-Frame-Options: sameorigin
Content-Type: image/png
Cache-Control: max-age=2419200
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=2, max=243
Content-Length: 16982
Expires: Fri, 20 Mar 2020 23:32:52 GMT

Redirect headers

Date: Fri, 21 Feb 2020 23:32:52 GMT
X-Content-Type-Options: nosniff
Server: Apache
X-Powered-By: PHP/7.1.23
X-Frame-Options: sameorigin
Content-Type: text/html; charset=utf-8
Location: /assets/default/images/logo.png
Cache-Control: max-age=0
Connection: Keep-Alive
Keep-Alive: timeout=2, max=244
Content-Length: 0
Expires: Fri, 21 Feb 2020 23:32:52 GMT

GET
H/1.1 200
OK print.css
www.customerservice.im/assets/default/css/ 416 B
707 B 50ms
50ms Stylesheet
text/css 95.216.16.167
HETZNER-AS

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https://www.customerservice.im/assets/default/css/print.css?e321982

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Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	sameorigin

Request headers

Referer: https://www.customerservice.im/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: style

Response headers

Date: Fri, 21 Feb 2020 23:32:52 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:02:31 GMT
Server: Apache
ETag: "1a0-57958a71c723b-gzip"
X-Frame-Options: sameorigin
Content-Type: text/css
Cache-Control: max-age=7200
Connection: Keep-Alive
Accept-Ranges: bytes
Vary: Accept-Encoding
Content-Length: 256
Keep-Alive: timeout=2, max=246
Expires: Sat, 22 Feb 2020 01:32:52 GMT

GET
H/1.1 200
OK page_bg.png
www.customerservice.im/assets/default/images/ 1 KB
1 KB 56ms
55ms Image
image/png 95.216.16.167
HETZNER-AS

General

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https://www.customerservice.im/assets/default/images/page_bg.png

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Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	sameorigin

Request headers

Referer: https://www.customerservice.im/assets/default/css/theme.css?e321982
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: image

Response headers

Date: Fri, 21 Feb 2020 23:32:57 GMT
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:02:29 GMT
Server: Apache
ETag: "413-57958a6ff06ea"
X-Frame-Options: sameorigin
Content-Type: image/png
Cache-Control: max-age=2419200
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=2, max=248
Content-Length: 1043
Expires: Fri, 20 Mar 2020 23:32:57 GMT

GET
H/1.1 200
OK nav_bg.png
www.customerservice.im/assets/default/images/ 3 KB
3 KB 56ms
55ms Image
image/png 95.216.16.167
HETZNER-AS

General

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Full URL

https://www.customerservice.im/assets/default/images/nav_bg.png

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Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

a735b624b31d8edf61eef2d7f292ad4127cfbcdbf1ae82d9bba8cbd7e863b6a4

Security Headers

Name	Value
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X-Frame-Options	sameorigin

Request headers

Referer: https://www.customerservice.im/assets/default/css/theme.css?e321982
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: image

Response headers

Date: Fri, 21 Feb 2020 23:32:57 GMT
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:02:28 GMT
Server: Apache
ETag: "a22-57958a6f85026"
X-Frame-Options: sameorigin
Content-Type: image/png
Cache-Control: max-age=2419200
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=2, max=248
Content-Length: 2594
Expires: Fri, 20 Mar 2020 23:32:57 GMT

GET
H/1.1 200
OK home.png
www.customerservice.im/assets/default/images/icons/ 2 KB
2 KB 56ms
55ms Image
image/png 95.216.16.167
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General

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Full URL

https://www.customerservice.im/assets/default/images/icons/home.png

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Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

9681acd21ff5a60dcbba72e6dcd7937ca7beec64b9b20a8b5fd6dbed4cd4e095

Security Headers

Name	Value
X-Content-Type-Options	nosniff
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Request headers

Referer: https://www.customerservice.im/assets/default/css/theme.css?e321982
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: image

Response headers

Date: Fri, 21 Feb 2020 23:32:57 GMT
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:02:35 GMT
Server: Apache
ETag: "65f-57958a758045e"
X-Frame-Options: sameorigin
Content-Type: image/png
Cache-Control: max-age=2419200
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=2, max=248
Content-Length: 1631
Expires: Fri, 20 Mar 2020 23:32:57 GMT

GET
H/1.1 200
OK kb.png
www.customerservice.im/assets/default/images/icons/ 1 KB
2 KB 113ms
56ms Image
image/png 95.216.16.167
HETZNER-AS

General

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https://www.customerservice.im/assets/default/images/icons/kb.png

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URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

74a0d5c17bd3aa424bb5ca8130f86c6bcd98a4d61d94dc04ad59c2d75dd86401

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	sameorigin

Request headers

Referer: https://www.customerservice.im/assets/default/css/theme.css?e321982
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: image

Response headers

Date: Fri, 21 Feb 2020 23:32:57 GMT
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:02:37 GMT
Server: Apache
ETag: "586-57958a774e30f"
X-Frame-Options: sameorigin
Content-Type: image/png
Cache-Control: max-age=2419200
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=2, max=247
Content-Length: 1414
Expires: Fri, 20 Mar 2020 23:32:57 GMT

GET
H/1.1 200
OK new.png
www.customerservice.im/assets/default/images/icons/ 2 KB
2 KB 111ms
55ms Image
image/png 95.216.16.167
HETZNER-AS

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.customerservice.im/assets/default/images/icons/new.png

Requested by

Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

99d722b4e7ce2b10b8076da7e45e5e004053df2e3b1dce2dad269b43c1df620a

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	sameorigin

Request headers

Referer: https://www.customerservice.im/assets/default/css/theme.css?e321982
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: image

Response headers

Date: Fri, 21 Feb 2020 23:32:57 GMT
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:02:34 GMT
Server: Apache
ETag: "62f-57958a748f0f5"
X-Frame-Options: sameorigin
Content-Type: image/png
Cache-Control: max-age=2419200
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=2, max=247
Content-Length: 1583
Expires: Fri, 20 Mar 2020 23:32:57 GMT

GET
H/1.1 200
OK status.png
www.customerservice.im/assets/default/images/icons/ 2 KB
2 KB 153ms
51ms Image
image/png 95.216.16.167
HETZNER-AS

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.customerservice.im/assets/default/images/icons/status.png

Requested by

Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

fff76bb3b7a4fc7e160097253f29d8152c04ab91a7daec24a227d782f9fd3960

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	sameorigin

Request headers

Referer: https://www.customerservice.im/assets/default/css/theme.css?e321982
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: image

Response headers

Date: Fri, 21 Feb 2020 23:32:57 GMT
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:02:35 GMT
Server: Apache
ETag: "64f-57958a757875e"
X-Frame-Options: sameorigin
Content-Type: image/png
Cache-Control: max-age=2419200
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=2, max=250
Content-Length: 1615
Expires: Fri, 20 Mar 2020 23:32:57 GMT

GET
H/1.1 200
OK poweredby.png
www.customerservice.im/assets/default/images/ 8 KB
8 KB 104ms
53ms Image
image/png 95.216.16.167
HETZNER-AS

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.customerservice.im/assets/default/images/poweredby.png

Requested by

Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

bd09fc8681930b2147a6d8fb22b3c6f20544a064d504e7df73472fa9b0679ce0

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	sameorigin

Request headers

Referer: https://www.customerservice.im/assets/default/css/theme.css?e321982
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: image

Response headers

Date: Fri, 21 Feb 2020 23:32:57 GMT
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:02:29 GMT
Server: Apache
ETag: "2069-57958a6ff938b"
X-Frame-Options: sameorigin
Content-Type: image/png
Cache-Control: max-age=2419200
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=2, max=247
Content-Length: 8297
Expires: Fri, 20 Mar 2020 23:32:57 GMT

GET
H/1.1 200
OK FhHRx-Spinner.gif
www.customerservice.im/images/ 3 KB
3 KB 105ms
54ms Image
image/gif 95.216.16.167
HETZNER-AS

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.customerservice.im/images/FhHRx-Spinner.gif

Requested by

Host: www.customerservice.im
URL: https://www.customerservice.im/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

95.216.16.167 , Finland, ASN24940 (HETZNER-AS, DE),

Reverse DNS

helsinki.gopher.es

Software

Apache /

Resource Hash

68d8a7b0a79ec80ed67389308edf24cb7ab055e5a92ed23e72d387c75cb1d83c

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	sameorigin

Request headers

Referer: https://www.customerservice.im/css/osticket.css?e321982
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest: image

Response headers

Date: Fri, 21 Feb 2020 23:32:57 GMT
X-Content-Type-Options: nosniff
Last-Modified: Mon, 29 Oct 2018 07:02:50 GMT
Server: Apache
ETag: "a30-57958a842c2a6"
X-Frame-Options: sameorigin
Content-Type: image/gif
Cache-Control: max-age=2419200
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=2, max=250
Content-Length: 2608
Expires: Fri, 20 Mar 2020 23:32:57 GMT

Verdicts & Comments Add Verdict or Comment

11 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

1 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

			Domain/Path	Expires	Name / Value
			.www.customerservice.im/	1970-01-19 07:33:34	Name: OSTSESSID Value: qttl2vurdsbqjot2q0kkcm9s27

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN sameorigin

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

www.customerservice.im
95.216.16.167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www.customerservice.im Open in urlscan Pro 95.216.16.167 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Detected technologies

Page Statistics

31 Requests

100 %HTTPS

0 %IPv6

1 Domains

1 Subdomains

1 IPs

1 Countries

326 kBTransfer

1022 kBSize

1 Cookies

1 Outgoing links

Redirected requests

31 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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www.customerservice.im Open in urlscan Pro
95.216.16.167 Public Scan

Screenshot
Live screenshot

Full Image

31
Requests

100 %
HTTPS

0 %
IPv6

1
Domains

1
Subdomains

1
IPs

1
Countries

326 kB
Transfer

1022 kB
Size

1
Cookies

31 HTTP transactions
0 data transactions