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Submitted URL: http://medallia.com/
Effective URL: https://www.medallia.com/
Submission: On August 20 via manual from US — Scanned from NL
Effective URL: https://www.medallia.com/
Submission: On August 20 via manual from US — Scanned from NL
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THIS WEBSITE USES COOKIES We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. Do not sell or share my personal information Use necessary cookies only Allow all cookies Show details OK Use necessary cookies only Allow selection Allow all cookies Necessary Preferences Statistics Marketing Show details Cookie declaration [#IABV2SETTINGS#] About Necessary (11) Preferences (6) Statistics (31) Marketing (61) Unclassified (20) Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. NameProviderPurposeExpiryType__cf_bm [x3]Marketo Medallia VimeoThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.1 dayHTTPBIGipServer#MedalliaUsed to distribute traffic to the website on several servers in order to optimise response times.SessionHTTPCONSENT [x2]Google YouTubeUsed to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website. 2 yearsHTTPJSESSIONID [x2]LinkedIn New RelicPreserves users states across page requests.SessionHTTPli_gcLinkedInStores the user's cookie consent state for the current domain179 daysHTTPCookieConsentCookiebotStores the user's cookie consent state for the current domain1 yearHTTPOptanonConsentcdn.cookielaw.orgDetermines whether the visitor has accepted the cookie consent box. This ensures that the cookie consent box will not be presented again upon re-entry. 1 yearHTTP Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. NameProviderPurposeExpiryTypeli_alertsLinkedInUsed to determine when and where certain pop-ups on the website should be presented for the user and remember whether the user has closed these, to keep them from showing multiple times.1 yearHTTP_biz_flagsAMedalliaThis cookie serves multiple purposes; it determines whether the user has submitted any forms, performed cross-domain migration or has made any tracking opt-out choices. 1 yearHTTPkndctr_#_AdobeOrg_clusterAdobe Inc.Assigns a specific ID to the visitor. This allows the website to determine the number of specific user-visits for analysis and statistics.1 dayHTTPloglevelVidyardMaintains settings and outputs when using the Developer Tools Console on current session.PersistentHTMLvidyardSettingsVidyardUsed to determine the optimal video quality based on the visitor's device and network settings. PersistentHTMLintercom.intercom-state-#sense360-react.min.studioRemembers whether the user has minimized or closed chat-box or pop-up messages on the website. PersistentHTML Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. NameProviderPurposeExpiryType_dd_sapp.teamwalnut.comRegisters the website's speed and performance. This function can be used in context with statistics and load-balancing.1 dayHTTPdd_cookie_test_#app.teamwalnut.comRegisters data on visitors' website-behaviour. This is used for internal analysis and website optimization. 1 dayHTTPevents/1/#New RelicUsed to monitor website performance for statistical purposes.SessionPixeljserrors/1/#New RelicPendingSessionPixelcc.jsSwiftypeSaves information of actions that have been carried out by the user during the current visit to the website, including searches with keywords included.SessionPixelda_lid [x2]Decibel InsightRegisters statistical data on users' behaviour on the website. Used for internal analytics by the website operator. 1 yearHTTPda_sid [x2]Decibel InsightRegisters statistical data on users' behaviour on the website. Used for internal analytics by the website operator. 1 dayHTTPAnalyticsSyncHistoryLinkedInUsed in connection with data-synchronization with third-party analysis service. 29 daysHTTP__q_domainTestjs.qualified.comUsed in context with Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses, time spent on the website and page requests for the visit. This is used for retargeting of multiple users rooting from the same IP-addresses. ABM usually facilitates B2B marketing purposes.SessionHTTP_gaGoogleRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.399 daysHTTP_ga_#GoogleUsed by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. 399 daysHTTP_gatGoogleUsed by Google Analytics to throttle request rate1 dayHTTP_gidGoogleRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.1 dayHTTPAMCV_#Adobe Inc.Unique user ID that recognizes the user on returning visits1 yearHTTPcom.adobe.alloy.getTldAdobe Inc.Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization. SessionHTTPkampyle_useridMedalliaCollects data on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content.1 yearHTTPkampyle_useridMedalliaCollects data on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content.PersistentHTMLkampyleSessionPageCounterMedalliaCollects data on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content.PersistentHTMLkampyleSessionPageCounterMedalliaCollects data on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content.1 yearHTTPkampyleUserSessionMedalliaCollects data on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content.1 yearHTTPkampyleUserSessionMedalliaCollects data on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content.PersistentHTMLkampyleUserSessionsCountMedalliaCollects data on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content.PersistentHTMLkampyleUserSessionsCountMedalliaCollects data on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content.1 yearHTTPkndctr_#_AdobeOrg_identityAdobe Inc.Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. 1 yearHTTPln_orLinkedInRegisters statistical data on users' behaviour on the website. Used for internal analytics by the website operator. 1 dayHTTPmdLoggerMedalliaRegisters data on visitors' website-behaviour. This is used for internal analysis and website optimization. PersistentHTMLmedallia_journeys_idMedalliaThis cookie is used to record the viewed pages and the user's intention to leave the website. PersistentHTMLvisitorIdVidyardRegisters statistical data on users' behaviour on the website. Used for internal analytics by the website operator. PersistentHTMLvuidVimeoCollects data on the user's visits to the website, such as which pages have been read.399 daysHTTP Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. NameProviderPurposeExpiryType6suuidj.6sc.coRegisters user behaviour and navigation on the website, and any interaction with active campaigns. This is used for optimizing advertisement and for efficient retargeting. 399 daysHTTPtrack/pxlThe Trade DeskPresents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.SessionPixelv1/beacon/img.gifj.6sc.coUsed in context with Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses, time spent on the website and page requests for the visit. This is used for retargeting of multiple users rooting from the same IP-addresses. ABM usually facilitates B2B marketing purposes.SessionPixelMUIDMicrosoftUsed widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains.1 yearHTTPCMIDCasale MediaCollects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.1 yearHTTPCMPROCasale MediaCollects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. 3 monthsHTTPCMPSCasale MediaCollects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.3 monthsHTTPrumCasale MediaCollects data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.SessionPixeltuuidDemandBaseCollects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.399 daysHTTPtuuid_luDemandBaseContains a unique visitor ID, which allows Bidswitch.com to track the visitor across multiple websites. This allows Bidswitch to optimize advertisement relevance and ensure that the visitor does not see the same ads multiple times. 399 daysHTTPdemdexAdobe Inc.Via a unique ID that is used for semantic content analysis, the user's navigation on the website is registered and linked to offline data from surveys and similar registrations to display targeted ads.179 daysHTTPIDEGoogleUsed by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.1 yearHTTPpagead/landing [x2]GoogleCollects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. SessionPixelpagead/viewthroughconversion/1035526033GooglePendingSessionPixelpagead/viewthroughconversion/10853479048GooglePendingSessionPixelpagead/viewthroughconversion/663019047GooglePendingSessionPixelpagead/viewthroughconversion/759756084GooglePendingSessionPixeltest_cookieGoogleUsed to check if the user's browser supports cookies.1 dayHTTPfrMeta Platforms, Inc.Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.3 monthsHTTPads/ga-audiencesGoogleUsed by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.SessionPixelpagead/1p-conversion/#GoogleCollects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. SessionPixelpagead/1p-user-list/#GoogleTracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites.SessionPixelbcookieLinkedInUsed by the social networking service, LinkedIn, for tracking the use of embedded services.1 yearHTTPbscookieLinkedInUsed by the social networking service, LinkedIn, for tracking the use of embedded services.1 yearHTTPlangLinkedInSet by LinkedIn when a web page contains an embedded "Follow us" panel.SessionHTTPli_sugrLinkedInCollects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. 3 monthsHTTPlidcLinkedInUsed by the social networking service, LinkedIn, for tracking the use of embedded services.1 dayHTTPUserMatchHistoryLinkedInUsed to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. 29 daysHTTP_6senseCompanyDetailsMedalliaUsed in context with Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses, time spent on the website and page requests for the visit. This is used for retargeting of multiple users rooting from the same IP-addresses. ABM usually facilitates B2B marketing purposes.PersistentHTML_an_uidj.6sc.coPresents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.6 daysHTTP_biz_nAMedalliaCollects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor. 1 yearHTTP_biz_pendingAMedalliaCollects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor. 1 yearHTTP_biz_sidMedalliaCollects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor. 1 dayHTTP_biz_uidMedalliaCollects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor. 1 yearHTTP_fbp Meta Platforms, Inc.Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.3 monthsHTTP_gcl_auGoogleUsed by Google AdSense for experimenting with advertisement efficiency across websites using their services. 3 monthsHTTP_gd_sessionj.6sc.coCollects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.1 dayHTTP_gd_svisitorj.6sc.coCollects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.399 daysHTTP_gd_visitorj.6sc.coCollects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.399 daysHTTP_mkto_trkMarketoContains data on visitor behaviour and website interaction. This is used in context with the email marketing service Marketo.com, which allows the website to target visitors via email. 399 daysHTTP_uetsidMicrosoftCollects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement. 1 dayHTTP_uetsidMicrosoftUsed to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. PersistentHTML_uetsid_expMicrosoftContains the expiry-date for the cookie with corresponding name. PersistentHTML_uetvidMicrosoftUsed to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. PersistentHTML_uetvidMicrosoftUsed to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. 1 yearHTTP_uetvid_expMicrosoftContains the expiry-date for the cookie with corresponding name. PersistentHTMLmdLoggerMedalliaUsed in context with the website’s pop-up questionnaires and messengering. The data is used for statistical or marketing purposes.1 yearHTTPsyncTelariaCollects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. SessionPixeltv_UIDMTelariaPending399 daysHTTPtvidTelariaPresents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers.1 yearHTTPVISITOR_INFO1_LIVEYouTubeTries to estimate the users' bandwidth on pages with integrated YouTube videos.179 daysHTTPYSCYouTubeRegisters a unique ID to keep statistics of what videos from YouTube the user has seen.SessionHTTPytidb::LAST_RESULT_ENTRY_KEYYouTubeStores the user's video player preferences using embedded YouTube videoPersistentHTMLyt-remote-cast-availableYouTubeStores the user's video player preferences using embedded YouTube videoSessionHTMLyt-remote-cast-installedYouTubeStores the user's video player preferences using embedded YouTube videoSessionHTMLyt-remote-connected-devicesYouTubeStores the user's video player preferences using embedded YouTube videoPersistentHTMLyt-remote-device-idYouTubeStores the user's video player preferences using embedded YouTube videoPersistentHTMLyt-remote-fast-check-periodYouTubeStores the user's video player preferences using embedded YouTube videoSessionHTMLyt-remote-session-appYouTubeStores the user's video player preferences using embedded YouTube videoSessionHTMLyt-remote-session-nameYouTubeStores the user's video player preferences using embedded YouTube videoSessionHTML Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies. NameProviderPurposeExpiryTypeintStateDecibel InsightPending1 dayHTTP__q_state_1aA65J9ukmpbyPnsjs.qualified.comPending399 daysHTTP_da_da_sessionIdDecibel InsightPendingSessionHTML_one_Mzc3MDAwThunder HeadPending399 daysHTTP_one_Mzc3MDAwThunder HeadPendingPersistentHTMLda_intStateDecibel InsightPending1 dayHTTPDemandbase.AdobeLaunch.demandbaseDataElement1Adobe Inc.PendingPersistentHTMLDemandbase.AdobeLaunch.demandbaseDataElement2Adobe Inc.PendingPersistentHTMLDemandbase.AdobeLaunch.demandbaseDataElement3Adobe Inc.PendingPersistentHTMLDemandbase.AdobeLaunch.demandbaseDataElement4Adobe Inc.PendingPersistentHTMLDemandbase.AdobeLaunch.demandbaseDataElement5Adobe Inc.PendingPersistentHTMLDemandbase.AdobeLaunch.rawAdobe Inc.PendingPersistentHTMLdi_last_session_timeDecibel InsightPendingSessionHTMLdi_page_counterDecibel InsightPendingSessionHTMLdi_tab_activeDecibel InsightPendingSessionHTMLdi_tab_hashDecibel InsightPendingSessionHTML_one_svr_Mzc3MDAwThunder HeadPending399 daysHTTPone/rt/web/v1/ONE-P897OSQPQO-1516/errorThunder HeadPendingSessionPixel{"words":[#,#,#,#,#],"sigBytes":20}VidyardPendingPersistentHTML_Shire_sessionMedalliaPendingSessionHTTP [#IABV2_LABEL_PURPOSES#] [#IABV2_LABEL_FEATURES#] [#IABV2_LABEL_PARTNERS#] [#IABV2_BODY_PURPOSES#] [#IABV2_BODY_FEATURES#] [#IABV2_BODY_PARTNERS#] Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy. Please state your consent ID and date when you contact us regarding your consent. Cookie declaration last updated on 13-08-2023 by Cookiebot Search goes here * PRODUCTS * Overview * Complete & Modern Listening * Action-Oriented Analytics * Act, Learn, & Transform * Integrations * Security * Customer Experience * Employee Experience * Digital Experience * Contact Center * Market Research * All Products * SOLUTIONS * CX Professionals * HR Professionals * Digital Professionals * Account Management * Location-Based Operations * Research & Insights * Automotive * Energy & Utilities * Financial Services * Government * Healthcare * Insurance * Life Sciences * Manufacturing * Nonprofit * Restaurants & Food Service * Retail * Technology & Services * Telecommunications & Media * Travel & Hospitality * CUSTOMERS * RESOURCES * Event Calendar * EXP Now * Experts on Demand * Blog * Resource Library * Case Studies * Training & Certification * Customer Knowledge Center * COMPANY * About Medallia * Leadership * Diversity * Giving Back * Services * Partners * Careers * Medallia × Pip Hare * Newsroom * Contact Us Request a Demo English (US) * English * Deutsch * Français * Español/Europa * Español/América Latina * Português/Brasil * Italiano * 日本語 * PRODUCTS MEDALLIA EXPERIENCE CLOUD Turn signals into action with the #1 Experience Platform Learn More * All Products ➤ Core Platform * Complete & Modern Listening * Action-Oriented Analytics * Act, Learn, & Transform * Integrations * Security Experiences * Customer Experience * Employee Experience * Digital Experience * Contact Center * Market Research * Solutions Solutions Jumpstart and supercharge your experience programs with apps, components, and integrations Medallia Xchange Out-of-the-box industry solutions deployed in days Medallia Go Roles * CX Professionals * HR Professionals * Digital Professionals * Account Management * Location-Based Operations * Research & Insights Industries * Automotive * Energy & Utilities * Financial Services * Government * Healthcare * Higher Education * Insurance * Life Sciences * Manufacturing * Nonprofit * Restaurants & Food Service * Retail * Technology & Services * Telecommunications & Media * Travel & Hospitality * Customers * Resources EXP Now Medallia's On-Demand TV Network Watch Now Events and Webinars * Event Calendar * Mastercast * Experts on Demand Resources * Blog * Resource Library * Case Studies * Training & Certification * Customer Knowledge Center * Company Company Creating a culture that values every person and every experience. Our Values * About Medallia * Leadership * Diversity * Giving Back * Services * Partners * Careers * Global Impact * Brand Partnerships * Newsroom * Contact Us Request a Demo EN * English * Deutsch * Français * Español/Europa * Español/América Latina * Português/Brasil * Italiano * 日本語 * 한국어 MEDALLIA NAMED THE LEADER IN THE FORRESTER WAVE™ CUSTOMER FEEDBACK MANAGEMENT Go To Report THE BEST BRANDS IN THE WORLD USE MEDALLIA. When compared to detractors, promoters are 5x less likely to leave Zurich within 12 months. See how Customer service has seen a 93% increase in case efficiency, which helps increase resolution rates. See How Using Medallia....we now have a 95% accuracy in detractor predictions. See How When compared to detractors, promoters are 5x less likely to leave Zurich within 12 months. See how Customer service has seen a 93% increase in case efficiency, which helps increase resolution rates. See How Using Medallia....we now have a 95% accuracy in detractor predictions. See How When compared to detractors, promoters are 5x less likely to leave Zurich within 12 months. See how All Customer Stories More signals. One customer truth. Get a rich 360 degree view of customers with social media, transcripts, speech analytics, ticketing systems, and digital behavior which is now mission critical. Learn More AI sees what you’d otherwise miss. Medallia's AI and machine-learning engine is tailor made for experience data. Easily analyze structured and unstructured insights to uncover what people care about, prioritize actions and predict their behavior. Learn More Mobilize employees in the moment. Not after. Influence experiences as they happen. Get insights to the right people in your organization in real time. IBM Case Study INTEGRATIONS THAT TAP INTO THE TOOLS YOUR TEAMS USE EVERYDAY. Unlock flexibility with out of the box integrations for common systems and powerful, robust APIs and ETLs to harness all your data, work how you want, take action, and transform experiences. See Integrations LEADER IN CUSTOMER FEEDBACK MANAGEMENT Medallia Named the Leader in The Forrester Wave™: Customer Feedback Management, Q1 2023 LEADER IN PEOPLE-ORIENTED TEXT ANALYTICS Medallia Named a Leader in The Forrester Wave™: People-Oriented Text Analytics Platforms, Q2 2022 READY TO GET STARTED? Get a demo English (US) * English * Deutsch * Français * Español/Europa * Español/América Latina * Português/Brasil * Italiano * 日本語 * 한국어 EXPERIENCE 101 * Experience 101 Hub * Net Promoter Score * Voice of the Customer * CEM Software * Customer Experience Management * Customer Retention PLATFORM * Text Analytics * Admin Suite * Ask Now * Integration Layer * Mobile * Pricing COMPANY * About Medallia * Customers * Services * Events & Virtual Experiences * Newsroom * Contact Us RESOURCES * Developer Portal * Documentation * Blog * Medallia Leadership Team * Partners * Data Protection * Careers Copyright © 2023. Medallia Inc. All rights reserved. Terms of Use Privacy Policy Security © Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia and/or its affiliates. Net Promoter, Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. 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