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BARRACUDA TRUST CENTER


WE ARE COMMITTED TO SECURING YOUR DATA.



OVERVIEW Sub-Processors Privacy Policy Data Privacy Overviews
Privacy Policy

OVERVIEW Sub-Processors Privacy Policy Data Privacy Overviews Close x

BARRACUDA NETWORKS PRIVACY POLICY

Last Updated: March, 2024

Barracuda Networks, Inc., and its affiliated companies (list accessible
here: https://www.barracuda.com/company/contact#affiliates) worldwide
(collectively “Barracuda”, “we” or “our”) recognize and respect your right to
privacy. Each entity of Barracuda is acting as an independent data controller in
the context of this Privacy Policy.

This Privacy Policy explains how Barracuda collects, shares, stores and uses
data. We collect customer data in order to provide the products and services
that customers purchase or request from us. For example, we may capture email
addresses so that a customer can check the status of its software or open a case
with our tech support team. We collect visitor data through the Website in order
to understand and improve the Website content, as well as maintain a secure
computing environment. We collect marketing data in order to respond to
inquiries about our products and services and provide access to the latest
topical information that potential customers might be interested in.

When we collect data, we do so in compliance with this Privacy Policy, which
describes how we handle the data we collect in more detail. This Privacy Policy
also describes other important topics relating to information privacy.

Please read this Privacy Policy carefully to understand how we handle your
Personal Information.

By accessing or browsing https://www.barracuda.com (the “Website”) and/or using
any of the services that we provide to you or that you access, you confirm that
you have read and understood the entirety of this Privacy Policy.

1. TYPES OF INFORMATION COLLECTED.

We may collect and process any of the following information about you, which we
refer to as “Personal Information” throughout this Privacy Policy:

1.1 Information You Give Us.

You may give us information about yourself by using the online forms provided on
the Website or by contacting us by phone, e-mail or other means. This includes,
for example, filling in the “Contact Us” form on the Website or when you provide
your information to us in order to receive our services.

The information you give us may include email address, name, mailing address,
telephone number, company name, company address, credit card information, job
title, account information and any updates to information provided to us.

Please note that we need certain types of information so that we can provide
services to you. If you do not provide us with such information, or if you ask
us to delete it, you may no longer be able to access our services.

1.2 Information We May Collect About You.

We may automatically collect any of the following information each time you
visit the Website:

 * Technical information, including the Internet Protocol (IP) address used to
   connect your computer to the Internet, domain name and country that requests
   information, the file(s) requested, browser type and version, browser plug-in
   types and versions, operating system and platform; and
 * Information about your visit, including the full Uniform Resource Locators
   (URL) clickstream to, through and from the Website (including date and time),
   length of visits to certain pages, page interaction information (such as
   scrolling, clicks, and mouse-overs) and methods used to browse away from the
   page.

1.3 Information We May Receive From Other Sources.

We will receive information about you if:

 * You obtain our services through one of our resellers or partners. The types
   of information that we may receive are the same as the information that you
   may give to us detailed in Section 1.1 above.
 * You use any of the other websites we operate or the other services we
   provide. In this case, we will inform you when we collect that data that it
   may be shared internally and combined with data collected on the Website. We
   work closely with third parties (including, for example, advertising
   networks, and analytics and search information providers) and may receive
   information about you from them.
 * Some Barracuda products use Google Analytics for purposes of improving
   product performance. For more information on Google Analytics, and how it
   collects and processes data visit the site “How Google Uses Information From
   Sites or Apps that Use our Services,”
   located at https://policies.google.com/technologies/partner-sites.

2. USE OF INFORMATION.

We, or third-party data processors acting on our behalf, collect, use, process
and store the Personal Information listed above for the following purposes:

 a. On the basis of the contract you have with us, as necessary in order to
    deliver your contracted services and to carry out our obligations arising
    from the contract;
 b. On the basis of your consent, in order to provide you with information,
    products or services which we feel may interest you;
 c. On the basis of our legitimate interests, as necessary in order:
    * To register you for webinars/seminars.
    * To assign a password.
    * To ensure that content from the Website and services is presented in the
      most efficient manner for you.
    * To provide you with information, products or services that you request
      from us.
    * To allow you to participate in interactive features (e.g., live chat) when
      you choose to do so.
    * To notify you about changes to our products or services and to keep you
      informed about our fees and charges.
    * To provide the service(s) you have requested.
    * To improve the quality and accuracy of the services.
    * To allow you to access and use the Website and to register for an account.
    * To ensure the security of our services and the Website.
    * To manage litigation, to answer competent authorities’ requests, to comply
      with non-EU legal obligations to which we are subject, and to pursue debt.
    * To verify your identity in order to prevent and detect money laundering
      and fraud.
    * To carry out statistical analysis and market research.
    * For marketing, advertising and promotional purposes to the extent your
      consent is not required.
    * For the purposes of improving and maintaining the Website, preparing
      reports or compiling statistics in order to improve our services. Such
      details will be anonymized as much as reasonably possible.
    * To take other action you request when you supply the Personal Information.
 d. On the basis of the legal obligation to which we are subject, as necessary
    for compliance with such obligation.

Personal Information is not used to profile those who access the Website.

3. DATA RETENTION.

We retain Personal Information for as long as you use the services we provide
and then as required to comply with applicable laws.

4. DISCLOSURE OF INFORMATION.

We will not sell, hire, lease or rent your Personal Information that we collect
to any third party without notifying you and/or obtaining your consent, except
as expressly set forth in this section. Where you have given your consent for us
to use your information in a particular way, but later change your mind, you
must contact us as set forth in the Contact Us section of this Privacy Policy in
order to revoke such consent. You may also object to the receipt of marketing
materials by clicking on the unsubscribe link included in such correspondence
and indicating your preference in our preference center.

4.1 Barracuda Affiliate Companies.

We will share your Personal Information with any company that is a member of our
group, including those that are listed in this Privacy Policy.

4.2 Categories of Third Parties.

Any third parties with whom we share your Personal Information are limited (by
law and by contract) in their ability to use your Personal Information for any
purpose other than to provide services for us. We will always ensure that any
third parties with whom we share your Personal Information are subject to
privacy and security obligations consistent with this Privacy Policy and
applicable laws. We will share your Personal Information with the following
categories of third parties in order to operate our business and provide our
products and services:

 * Our service providers and subcontractors including, but not limited to,
   payment processors, suppliers of technical and support services, and cloud
   service providers;
 * Companies that assist us in our marketing, advertising and promotional
   activities;
 * Analytics and search engine providers that assist us in the improvement and
   optimization of the Website; and
 * Systems integrators and service providers who resell our products and
   services.

4.3 Other Third Party Disclosures.

We will also disclose your Personal Information to third parties:

 * In the event we sell or buy any businesses or assets, in which case we may
   disclose your Personal Information to the prospective seller or buyer of such
   businesses or assets;
 * If Barracuda, or substantially all of its assets, is acquired by a third
   party, in which case information held by it about its customers and partners
   will be one of the transferred assets;
 * If Barracuda is under a duty to disclose or share your Personal Information
   in order to comply with any legal obligation or any lawful request from
   government or law enforcement officials, and as may be required to meet
   national security or law enforcement requirements, or prevent illegal
   activity;
 * In order to enforce or apply Barracuda’s terms and conditions or any other
   agreement, or to respond to any claims, to protect our rights or the rights
   of a third party, to protect the safety of any person or to prevent any
   illegal activity; or
 * To protect the rights, property or safety of Barracuda, our customers or
   other persons. This may include exchanging information with other
   organizations for the purposes of fraud protection and credit risk reduction.

5. PROTECTION OF PERSONAL INFORMATION.

Barracuda is committed to taking steps to protect Personal Information you
provide to us, including administrative, technical and physical measures to
safeguard Personal Information against loss, theft, misuse, unauthorized access,
disclosure, alteration and destruction.

Personal Information is only accessed by authorized staff who are instructed to
handle Personal Information in a confidential manner. Personal Information is
protected by firewalls and standard industry security measures. We may also
transmit sensitive information and transactional data using secure socket layer
(SSL) encryption.

The transmission of information through the Internet is not completely secure.
Although we will do our best to protect Personal Information, we cannot
guarantee the security of your data transmitted to the Website; any transmission
is at your own risk. Once we have received your Personal Information, we will
use strict procedures and security features to try to prevent unauthorized
access.

Where we have given you (or where you have chosen) a password that enables you
to access certain parts of the Website or our products and services, you are
responsible for keeping this password confidential. We ask you not to share the
password with anyone.

6. YOUR RIGHTS.

Subject to the conditions set forth under applicable law, you have the right to
request to access, review, correct, update, suppress, restrict or delete
Personal Information that you have provided to us. You have the right to request
an electronic copy of Personal Information for purposes of transmitting it to
another company. You have the right to not be subject to a decision based solely
on automated processing, including profiling. You may submit such requests by
sending an email to legal@barracuda.com. We will respond to your request in
accordance with applicable law. In your request, you must advise what Personal
Information you would like to access, review, correct, update, suppress,
restrict or delete; or otherwise let us know what limitations you would like to
put on our use of your Personal Information.

Please note that we may need to retain certain Personal Information for
recordkeeping purposes and/or to complete transactions that you began prior to
requesting a change or deletion. In the event your Personal Information is
processed on the basis of your consent, you may withdraw consent at any time by
sending an email to legal@barracuda.com and specifying the details of your
request. However, any withdrawal of consent will not affect the lawfulness of
any processing based on consent before it is withdrawn.

You may lodge a complaint with a supervisory authority, in particular in your
Member State of residence, if you consider that the collection and use of your
Personal Information infringes this Privacy Policy or applicable law.

You have the right to ask us to not process your Personal Information for
marketing purposes. We will inform you before collecting your Personal
Information if we intend to use your Personal Information for such purposes or
if we intend to disclose your information to any third party for such purposes.
You can exercise your right to prevent such processing by checking certain boxes
on the forms we use to collect your Personal Information. Alternatively, you can
contact us by email at legal@barracuda.com at any time.

If you have previously given us consent to use your Personal Information for
marketing purposes, you can choose to stop receiving marketing communications
that we send to you from time to time by following the unsubscribe instructions
included in such communications. Alternatively, you can opt out of such
communications at any time by contacting us by email at legal@barracuda.com.

You can choose to opt-out from your Personal Information being used for any
purpose that differs from the purposes notified to you when we collected your
Personal Information or from being disclosed to any third party.

If you would like to opt out, please contact us as set forth in the Contact Us
section of this Privacy Policy. Please note that opting-out may prevent us from
providing you with our services or information requested by you.

7. TRANSFERS OF INFORMATION.

Barracuda is an international business with multi-national operations, systems
and processes. In this context, the Personal Information that Barracuda collects
from you may be transferred to and stored in the United States or another
location outside of the EEA or Switzerland, i.e., Australia, China, Hong-Kong,
India, Malaysia, Singapore, and the UK.

With respect to Personal Information transferred outside the European Economic
Area (“EEA”) or Switzerland, we will process Personal Information in accordance
with applicable privacy laws by implementing appropriate safeguards.

Barracuda is self-certified under the Data Privacy Framework (DPF) and the Swiss
and UK Data Privacy Frameworks. When we transfer Personal Information to a third
party, we take reasonable and appropriate steps to ensure the third-party
processes Personal Information for limited and specified purposes and in a
manner consistent with our DPF obligations. Where the transfer is to a
third-party agent acting on our behalf, we may be liable if such third parties
fail to meet those obligations.


7.1 Data Privacy Framework

Barracuda complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the
UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework
(Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.  Barracuda has
certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data
Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the
processing of personal data received from the European Union and the United
Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. 
Barracuda has certified to the U.S. Department of Commerce that it adheres to
the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles)
with regard to the processing of personal data received from Switzerland in
reliance on the Swiss-U.S. DPF.  If there is any conflict between the terms in
this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF
Principles, the Principles shall govern.  To learn more about the Data Privacy
Framework (DPF) Program, and to view our certification, please visit
https://www.dataprivacyframework.gov/.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and
the Swiss-U.S. DPF, Barracuda commits to refer unresolved complaints concerning
our handling of personal data received in reliance on the EU-U.S. DPF and the UK
Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to JAMS, an alternative
dispute resolution provider based in the United States.  If you do not receive
timely acknowledgment of your DPF Principles-related complaint from us, or if we
have not addressed your DPF Principles-related complaint to your satisfaction,
please visit www.jamsadr.com for more information or to file a complaint.  The
services of JAMS are provided at no cost to you.

In the event that a dispute remains unresolved, you may be entitled, under
certain conditions, to engage in a binding arbitration.

8. USE OF COOKIES.

8.1 What Are Cookies and Related Technologies

Cookies are small data files that are stored on your computer that allow us and
our third-party partners and providers to collect certain information about your
interactions with our email communications, websites and other online services. 
We and our third-party partners and providers may also use other related
technologies to collect this information, such as web beacons, pixels, embedded
scripts, location-identifying technologies and logging technologies
(collectively, “cookies”).

8.2 What We Collect When Using Cookies

We and our third-party partners and providers may use cookies to automatically
collect certain types of usage information when you visit or interact with our
email communications, websites and other online services. For example, we may
collect log data about your device and its software, such as your IP address,
operating system, browser type, date/time of your visit, and other similar
information. We may collect analytics data or use third-party analytics tools
such as Google Analytics to help us measure usage and activity trends for our
online services and better understand our customer base.

To view the types of cookies Barracuda uses on the Website, please click here.

8.3 How We Use That Information

We use or may use the data collected through cookies to: (a) remember
information so that you will not have to re-enter it during your visit or the
next time you visit our websites and online services; (b) provide and monitor
the effectiveness of our websites and online services; (c) monitor online usage
and activities of our websites and online services; (d) diagnose errors and
problems with our websites and online services; (e) otherwise plan for and
enhance our online services; and (f) facilitate the purposes identified in this
Privacy Policy. We and our advertising partners also use the information we
collect through cookies to understand your browsing activities, including across
unaffiliated third-party sites, so that we can deliver ads and information about
products and services that may be of interest to you.

Please note that we link some of the Personal Information we collect through
cookies with the other Personal Information that we collect about you and for
the purposes described in this Privacy Policy.

8.4 Your Choices About Cookies

If you would prefer not to accept cookies, most browsers will allow you to: (i)
change your browser settings to notify you when you receive a cookie, which lets
you choose whether or not to accept it; (ii) disable existing cookies; or (iii)
set your browser to automatically reject cookies. Please note that doing so may
negatively impact your experience using our online services, as some features
and services on our online services may not work properly. Depending on your
device and operating system, you may not be able to delete or block all cookies.
In addition, if you want to reject cookies across all your browsers and devices,
you will need to do so on each browser on each device you actively use. You may
also set your email options to prevent the automatic downloading of images that
may contain technologies that would allow us to know whether you have accessed
our email and performed certain functions with it.

Some Barracuda products use Google Analytics for purposes of improving product
performance. For more information on Google Analytics, and how it collects and
processes data visit the site “How Google Uses Information From Sites or Apps
that Use our Services,” located
at https://policies.google.com/technologies/partner-sites.

8.5 Your Choices About Online Ads

We support the self-regulatory principles for online behavioral advertising
(Principles) published by the Digital Advertising Alliance (DAA). This means
that we allow you to exercise choice regarding the collection of information
about your online activities over time and across third-party websites for
online interest-based advertising purposes. More information about these
Principles can be found at www.aboutads.info. If you want to opt out of
receiving online interest-based advertisements on your internet browser from
advertisers and third parties that participate in the DAA program and perform
advertising-related services for us and our partners, please follow the
instructions at www.aboutads.info/choices, or
http://www.networkadvertising.org/choices/ to place an opt-out cookie on your
device indicating that you do not want to receive interest-based advertisements.
 Opt-out cookies only work on the internet browser and device they are
downloaded onto. If you want to opt out of interest-based advertisements across
all of your browsers and devices, you will need to opt out on each browser on
each device you actively use. If you delete cookies on your device generally,
you will need to opt out again.

If you want to opt out of receiving online interest-based advertisements on
mobile apps, please follow the instructions at
http://www.aboutads.info/appchoices.

Please note that when you opt out of receiving interest-based advertisements,
this does not mean you will no longer see advertisements from us or on our
online services.  It means that the online ads that you do see from DAA program
participants should not be based on your interests.  We are not responsible for
the effectiveness of, or compliance with, any third-parties’ opt-out options or
programs or the accuracy of their statements regarding their programs. In
addition, third parties may still use cookies to collect information about your
use of our online services, including for analytics and fraud prevention as well
as any other purpose permitted under the DAA’s Principles.

9. THIRD PARTY WEBSITES.

The Website may, from time to time, contain links to other websites operated by
third parties. Please note that this Privacy Policy applies solely to the
information collected from the Website, and we cannot be responsible for
Personal Information collected and stored by third parties. If you choose to
visit any websites operated by third parties, then their privacy policies would
apply, and you should carefully read such third parties’ privacy policies before
submitting any Personal Information to those websites. We do not endorse or
otherwise accept any responsibility or liability for the content of such
third-party websites, terms and conditions or policies.

10. CHANGES TO THE PRIVACY POLICY.

We may update this Privacy Policy from time to time. By continuing to use the
services and the Website, you agree to the latest version of this Privacy
Policy. Any future changes we make to this Privacy Policy will be posted on this
page and, where appropriate, you will be notified of such changes via email.
Please visit this page frequently to check for any updates or changes to this
Privacy Policy.

If you have any questions regarding this Privacy Policy or our use of Personal
Information on the Website, please send us your questions or comments as set
forth in Section 11 below.

11. CONTACT US.

If you have any questions in relation to this Privacy Policy or how we collect,
use or store your Personal Information, you can contact us by telephone at: +1
408-342-5400, by mail at Barracuda Networks, Inc., 3175 South Winchester
Boulevard, Campbell, CA 95008, or by email at legal@barracuda.com.



© 2003 - 2024 Barracuda Networks, Inc.


All rights reserved.

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COOKIE ACCEPTANCE

Our website uses certain technologies including cookies to enhance your
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YOUR PRIVACY

Barracuda Sites may request cookies to be set on your device. We use cookies to
let us know when you visit our Barracuda Sites, to understand how you interact
with us, to enrich and personalize your user experience, to enable social media
functionality and to customize your relationship with Barracuda, including
providing you with more relevant advertising. Note that blocking some types of
cookies may impact your experience on our Barracuda Sites and the services we
are able to offer.

STRICTLY NECESSARY COOKIES

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These cookies are necessary for the website to function and cannot be switched
off in our systems. They are usually only set in response to actions made by you
which amount to a request for services, such as setting your privacy
preferences, logging in or filling in forms. You can set your browser to block
or alert you about these cookies, but some parts of the site will not then work.

ANALYTICS COOKIES

Analytics Cookies


These cookies help Barracuda to understand how visitors to our pages engage
within their session. Analytics Cookies assist in generating reporting site
usage statistics which do not personally identify individual users.

PERFORMANCE COOKIES

Performance Cookies


These cookies allow us to count visits and traffic sources so we can measure and
improve the performance of our site. They help us to know which pages are the
most and least popular and see how visitors move around the site. If you do not
allow these cookies we will not know when you have visited our site, and will
not be able to monitor its performance.

TARGETING COOKIES

Targeting Cookies


These cookies may be set through our site by our advertising partners. They may
be used by those companies to build a profile of your interests and show you
relevant adverts on other sites. They do not directly identify you, but are
based on uniquely identifying your browser and internet device. If you do not
allow these cookies, you will experience less targeted advertising.

FUNCTIONAL COOKIES

Functional Cookies


These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.

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