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HAVE A PHONE YOU LOVE? GET $500 WHEN YOU SWITCH AND BRING YOUR PHONE.

 * $500 via Verizon e-gift card (sent w/in 8 wks). Port-in & activation of 4G
   LTE/5G phone on select Unlimited plans req’d. Line must remain active for 45
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Support Samsung Samsung 3G Network Extender

SAMSUNG 3G NETWORK EXTENDER - SUPPORT OVERVIEW

Find support and online tools for your Samsung Network Extender.
Select another device


Setup instructions

--------------------------------------------------------------------------------

Video: How to set up 3G Network Extender

3G Setup Guide



Network Extender User Guide (PDF)

--------------------------------------------------------------------------------

This user guide can help you get the most out of your device.

Troubleshoot Network Extender

--------------------------------------------------------------------------------

This online tool will help you identify and resolve problems with your device.




FILTER ALL TOPICS BELOW.

Select a category
Select a category
 * Activation & Setup
 * Apps & Widgets
 * How to Use
 * Troubleshooting


Select a topic or type to search


All topics Basics Battery & Power Calling & Dialing Device ID & Info Device
Settings Managed Access (Prioritized) Callers Router Configuration Changes
Status Indicators/Lights
All Topics
Basics
Battery & Power
Calling & Dialing
Device ID & Info
Device Settings
Managed Access (Prioritized) Callers
Router Configuration Changes
Status Indicators/Lights




BASICS

3G NETWORK EXTENDER FAQS

heading

Improve network signal strength in your home or small business with the Network
Extender. Learn what it is, how to set it up, troubleshooting tips and more.

3G NETWORK EXTENDER FOR BUSINESS

heading

Find general information on how to set up and use your Network Extender for
business, including User Guide, FAQs and a reset tool.

3G NETWORK EXTENDER FOR BUSINESS FAQS

heading

Improve coverage in your office with the Network Extender for Business. Learn
what it is, how to set it up, troubleshooting tips and more.

4G LTE NETWORK EXTENDER FOR ENTERPRISE

heading

Find everything you need to support your 4G LTE Network Extender for Enterprise
including FAQs, the User Guide and a reset tool.
See all 12

4G LTE NETWORK EXTENDER FOR ENTERPRISE FAQS

heading

Improve coverage in your office with the 4G LTE Network Extender for Business.
Learn what it is, how to set it up, troubleshooting tips and more.

LTE NETWORK EXTENDER FAQS

heading

Improve coverage in your office with the LTE Network Extender. Learn what it is,
how to set it up, troubleshooting tips and more.

MINIMUM REQUIREMENTS AND DEVICE CAPABILITIES - VERIZON WIRELESS NETWORK EXTENDER
(EVDO)

heading

Here's info on the requirements and capabilities of the Verizon Wireless 3G
Network Extender (EvDO).

MINIMUM SYSTEM REQUIREMENTS AND DEVICE CAPABILITIES - VERIZON WIRELESS NETWORK
EXTENDER (1X)

heading

Here's info on minimum system requirements and device capabilities for your
Verizon Wireless Network Extender (1X).

NETWORK EXTENDER OVERVIEW

heading

Find general information on how to set up and use your Network Extender,
including User Guide and FAQs.

NETWORK EXTENDER REFERENCE GUIDE

heading

Here's how to determine what type of Network Extender you have.

NETWORK EXTENDER FOR BUSINESS WEB SERVER FAQS

heading

Learn about the Network Extender for Business Web Server, a management interface
that lets you manage the settings of each of your devices.

RE-INSTALLING PC CARD / USB MODEM DRIVERS

heading

Here's how to reinstall PC Card / USB Modem drivers on your Windows computer.


BATTERY & POWER

POWER THE DEVICE ON / OFF - 3G NETWORK EXTENDER 1X/EVDO/BUSINESS

heading

Here's how to turn your 3G Network Extender 1X/EvDO / Business on or off.


CALLING & DIALING

DISABLE WAIT FOR DIAL TONE - WINDOWS®

heading

Here's how to disable the Wait for Dial Tone feature for a phone or modem via
your Windows computer.

ENSURE MINIMUM SPEED / BANDWIDTH REQUIREMENTS - VERIZON WIRELESS 3G NETWORK
EXTENDER (1X)

heading

Here's how to check your 3G Network Extender (1X) for minimum speed and
bandwidth requirements.

ENSURE MINIMUM SPEED / BANDWIDTH REQUIREMENTS - VERIZON WIRELESS 3G NETWORK
EXTENDER (EVDO)

heading

Here's how to check the minimum speed and bandwidth requirements for your 3G
Network Extender (EvDO).

ENSURE MINIMUM SPEED / BANDWIDTH REQUIREMENTS - VERIZON WIRELESS 3G NETWORK
EXTENDER FOR BUSINESS

heading

Here's how to check minimum speed and bandwidth requirements for your 3G Network
Extender for Business
See all 9

REGISTER ON THE NETWORK AND PLACE A CALL - VERIZON WIRELESS 3G NETWORK EXTENDER
- 1X / EVDO

heading

Here's how to register your 3G Network Extender - 1X / EvDO on the network and
place a call.

REGISTER ON THE NETWORK AND PLACE A CALL - VERIZON WIRELESS 3G NETWORK EXTENDER
FOR BUSINESS

heading

Here's how to ensure your 3G Network Extender for Business is registered and
able to place a call.

TURN HD VOICE ON / OFF - 3G NETWORK EXTENDER - SMARTPHONE

heading

Here's how to turn HD Voice off to connect to a 3G Network Extender from your
smartphone.

VERIFY CONNECTION - VERIZON WIRELESS 3G NETWORK EXTENDER - 1X / EVDO

heading

Here's how to verify your connection to your Verizon Wireless 3G Network
Extender.

VERIFY CONNECTION - VERIZON WIRELESS 3G NETWORK EXTENDER FOR BUSINESS

heading

Here's how to verify your connection to your Verizon Wireless 3G Network
Extender for Business.


DEVICE ID & INFO

DEVICE REFERENCE - VERIZON WIRELESS 3G NETWORK EXTENDER (1X)

heading

Here's a list of device references for your Verizon Wireless 3G Network
Extender.

DEVICE REFERENCE - VERIZON WIRELESS 3G NETWORK EXTENDER (EVDO)

heading

Here's some info and explanations for the various LED indicators, ports, etc. on
your 3G Network Extender (EvDO).

MY VERIZON WEBSITE - VIEW DEVICE INFO

heading

Here's how to view info (e.g., model, SIM number, trade-in value, etc.) for a
device on your account via the My Verizon website.

VERIZON WIRELESS NETWORK EXTENDER - VIEW MAC ADDRESS

heading

Here's how to view the MAC address on your Network Extender.
See all 5

VIEW MAC ADDRESS - 4G LTE NETWORK EXTENDER FOR ENTERPRISE

heading

Here's how to view the MAC address of your 4G LTE Network Extender for
Enterprise.


DEVICE SETTINGS

ADJUST ROUTER QUALITY OF SERVICE (QOS) SETTINGS

heading

Here's how to adjust Router Quality of Service settings.


MANAGED ACCESS (PRIORITIZED) CALLERS

ADD CONTACTS IN MANAGED ACCESS (MY VERIZON WEBSITE) - VERIZON WIRELESS 3G
NETWORK EXTENDER

heading

Here's how to manage contacts that have access to your 3G Network Extender.

CONFIGURE ACCESS SETTINGS (MY VERIZON WEBSITE) - VERIZON WIRELESS 3G NETWORK
EXTENDER

heading

Here's how to manage your Network Extender priority list via the My Verizon
website.

CREATE PRIORITY LIST - VERIZON WIRELESS NETWORK EXTENDER FOR BUSINESS

heading

Here's how to create a list of wireless numbers and user names that have
priority access to your Verizon Wireless Network Extender for Business.

DELETE / EDIT CONTACTS IN MANAGED ACCESS (MY VERIZON WEBSITE) - VERIZON WIRELESS
NETWORK EXTENDER

heading

To manage contacts that have access to your Verizon Wireless Network Extender,
view this info.
See all 6

MANAGING THE PRIORITY ACCESS LIST - VERIZON WIRELESS NETWORK EXTENDER FOR
BUSINESS

heading

Here's how to manage the priority access list for your Network Extender for
Business.

UPLOAD PRIORITY LIST - VERIZON WIRELESS NETWORK EXTENDER FOR BUSINESS

heading

Here's how to manage Network Extender usage permissions and priority levels.


ROUTER CONFIGURATION CHANGES

ADJUST FIREWALL / DMZ SETTINGS - VERIZON WIRELESS NETWORK EXTENDER

heading

Here's how to verify firewall / DMZ settings on the Network Extender.

HOW TO CONFIGURE ROUTERS FOR NETWORK EXTENDER

heading

Step-by-step instructions for how to configure D-Link, Linksys/Cisco, Comcast,
Time Warner and Netgear routers for Network Extender.

UNBLOCK PORTS / IP ADDRESSES - VERIZON WIRELESS NETWORK EXTENDER

heading

Here's the list of ports and IP addresses to unblock on the Network Extender to
work with your ISP.


STATUS INDICATORS/LIGHTS

LED COMBINATIONS - POSSIBLE FAILURE REASONS AND RECOMMENDED ACTIONS - VERIZON
WIRELESS NETWORK EXTENDER (EVDO)

heading

Here's what the LED status indicators on your Network Extender (EVDO) mean.

LED STATUS INDICATORS - VERIZON WIRELESS 3G NETWORK EXTENDER - 1X / EVDO /
BUSINESS

heading

Here's what the LED status indicators on your 3G Network Extender - 1X / EvDO /
Business mean.

MEANING OF LED STATUS INDICATORS - VERIZON WIRELESS NETWORK EXTENDER FOR
BUSINESS

heading

Here's what the LED status indicators on your Verizon Wireless Network Extender
for Business mean.


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