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LOW PRICE GUARANTEE

Everyone wants the lowest price possible, especially during the holidays. With
our year-round Low Price Guarantee and our holiday price guarantees, you can be
sure that you'll get the best prices of the season.


ON THIS PAGE:

 * Black Friday Price Guarantee
 * Products that qualify for our Low Price Guarantee
 * Requesting a price match
 * Low Price Guarantee for Quick and Easy Store Pickup orders
 * Low Price Guarantee for Pre-orders, Backorders and Items Scheduled for
   Delivery
 * Low Price Guarantee for Marketplace Items
 * Low Price Guarantee for products bought in New Brunswick


BLACK FRIDAY PRICE GUARANTEE

This guarantee ensures that Black Friday deals at Best Buy won't go any lower
during our entire Black Friday Sale. Any product with a "Black Friday Price Now"
or “Black Friday Pricing” badge will remain at the same indicated price
throughout our Black Friday Sale and on Black Friday, November 25, 2022. If Best
Buy lowers the price during the Black Friday Sale, we'll refund you the
difference—all you'll need to do is follow the steps of our "Requesting a Price
Match" to request the refund.

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PRODUCTS THAT QUALIFY FOR OUR LOW PRICE GUARANTEE

The product you’re comparing must meet the following criteria to qualify:

 * The product must have the exact same brand name and model #
 * The product must be priced in Canadian Dollars and include all environmental
   fees, shipping costs, and other charges
 * The product must be sold and shipped by a retailer AND authorized dealer
   located within Canada
   
   * The following types of sellers do not qualify for a price match:
     * Marketplace sellers on websites such as Bestbuy.ca, Amazon.ca or
       resellers such as eBay.ca
     * Any sellers whose products are refurbished or liquidated
 * The product must be in stock, available for sale, and cannot be a limited
   time offer, pre-order, or available only in limited quantity
 * The product’s price must not be lower due to an advertising error, misprint,
   or special sale price

Special sale prices include: Black Friday, Black Friday Month, Black Friday
Prices Now and Early Black Friday Sales, Friends and Family, Cyber Monday,
Boxing Day/Week, Black Friday in July, pre-orders, point-of-sale activation
cards, special educational prices, restricted offers, mail order offers,
rebates, coupons, premiums, free or bonus offers, Original Equipment
Manufacturer (OEM) prices, close-outs, liquidations, clearances, demos,
refurbished items, open box items, and financing offers.

--------------------------------------------------------------------------------


REQUESTING A PRICE MATCH


IF YOU’VE ALREADY BOUGHT THE PRODUCT:

In Store: If you've already made your purchase in-store, you'll also need to
make your price match request at a Best Buy store. Remember to bring the flyer,
advertisement, or web address of the lower-priced product with you, as well as
your original receipt.

Online: If you've bought something online, you can request a price match online
or by phone. To make your request online follow these two easy steps: 

 1. You will need to Find your order 
 2. Next, go to the order details page, and select “Contact Us.”


IF YOU HAVEN’T BOUGHT THE PRODUCT YET:

Since you haven’t made your purchase yet you can visit any store to request a
price match. If you qualify, they’ll be able to discount your purchase on the
spot. Remember to bring the flyer, advertisement, or web address of the
lower-priced product with you.

--------------------------------------------------------------------------------


LOW PRICE GUARANTEE FOR QUICK AND EASY STORE PICKUP ORDERS

If you purchase an item at BestBuy.ca, and if the item is offered at a lower
price in the store when you pick it up, you will automatically pay the lower
price.

--------------------------------------------------------------------------------


LOW PRICE GUARANTEE FOR PRE-ORDERS, BACKORDERS AND ITEMS SCHEDULED FOR DELIVERY

The Low Price Guarantee does not apply to pre-orders from other retailers. But
if the price of an item at Best Buy drops before or at the time of shipment, you
will automatically pay the lower price. You're not charged until the time of the
product's shipment.

--------------------------------------------------------------------------------


LOW PRICE GUARANTEE FOR MARKETPLACE ITEMS

The Low Price Guarantee only applies to items sold and shipped by Best Buy
Canada and does not apply to items sold and shipped by Marketplace sellers,
including Best Buy Business. The Low Price Guarantee also does not apply to
items sold by marketplace vendors on competitor sites.

--------------------------------------------------------------------------------


LOW PRICE GUARANTEE FOR PRODUCTS BOUGHT IN NEW BRUNSWICK

As of June 1, 2017, the government of New Brunswick has mandated that the
Environmental Handling Fee (EHF) must be included in the price for qualifying
products, as shown on the receipt. That means when you look at your paper
receipt in-store or the online invoice on BestBuy.ca, the price you see will
include the EHF, instead of having the EHF listed separately.

This may make the price look higher than it actually is. The Low Price Guarantee
only price matches against a product's actual price, not including the EHF. To
see a product's actual price check the store shelf price tag, online product
description page, cart, or checkout summary page -- these will all show the
price without the EHF.

This policy only applies to EHF-eligible products sold in New Brunswick Best Buy
stores or online purchases that are shipped to New Brunswick.

--------------------------------------------------------------------------------


STILL LOOKING FOR AN ANSWER?

Contact us.

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