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Text Content

08 8227 2222
BSB: 805 013

 * Accounts
   Enquire Now
   See what's right for youFind out more
   Account Types
   Transaction Accounts
   Savings Accounts
   Business Accounts
   Term Deposits
   Account Services
   International & Travel
   Financial Planning
   Rates & Fees
   Compare & chooseFind out more
 * Loans
   Home Loans
   Firefighter Home Loan
   First Home Owner
   Standard Variable
   Investment Loan
   Flexi Credit
   Offset Account
   Car Loans
   Chief Car Loan
   Commander Car Loan
   Personal Loans
   Secured Personal Loan
   Redi Loan
   Prime Loan
   Overdraft
   Business Overdraft
   Apply Now
   Easy 3 step processOnline application
   Rates & Fees
   Compare & chooseFind out more
   Calculators
   Compare, budget & saveFind out more
 * Insurance
 * Online Banking
   New Smartphone App
   Exciting new featuresFind out more
   Online banking
   Internet Banking
   Mobile Banking
   Open Banking
   Help
   Guides & tipsFind out more
 * Cards
   Card Controls
   Take control of your cardFind out more
   Cards
   Visa Debit
   Digital Wallet
   Card Activation / PIN
   Lost / Stolen Cards
   Unauthorised Transactions
   Card Controls
   Fraud Monitoring
   Round Up
   Guides
   Here to help youFind out more
 * Why Us
   Our Story
   Helping Firefighters since 1972Find out more
   About Us
   Our Story
   Membership
   Fire Service Family
   Our People
   Contact Us
   COBCOP
   Financial Claims Scheme
   Contact Us
   We're only a call awayFind out more
 * Help
   FAQ's
   Frequently asked questionsFind out more
   Help
   Scam Awareness
   Financial Hardship
   Vulnerable Members
   Deceased Estates
   Publications & Regulatory Disclosure
   Forms
   Member Feedback
   Guides
   Here to help youFind out more
   Forms
   To view and downloadFind out more

Search
LOGIN
Contact us


WE’RE HERE TO ANSWER ANY QUESTIONS YOU MIGHT HAVE – MAKE SURE YOU HAVE YOUR
ACCESS CODE READY!

You won’t encounter automated prompts at FSCU – our friendly staff are ready to
pick up the phone to answer your enquiries.




Get in touch!


CALL OR VISIT OUR BRANCH

BRANCH

22 Chancery Lane, Adelaide SA 5000

PHONE

08 8227 2222

GENERAL ENQUIRIES

fscuhelpdesk@fscu.com.au

LOAN ENQUIRIES

loanenquiries@fscu.com.au


OPENING HOURS

WEEKDAYS

Open 8:30am* to 4:45pm
Open 9:30am Tuesday*

TUESDAYS

Open 9:30am to 4:45pm
Card lost or stolen?


HAS YOUR CARD BEEN LOST OR STOLEN?

Find out more

Quick links


HOW WE CAN HELP YOU


SECURE MAIL

If members wish to email us we encourage them to do so via Secure Email. This
function is accessed via Internet Banking. Simply login and select ‘Secure
Email’ under the ‘Services’ tab. This option is more secure than regular emails.


ACCESSIBILITY SERVICES

NATIONAL RELAY SERVICE

We welcome calls through the National Relay Service if you are deaf, have a
hearing impairment and/or have a speech impairment

Find out more


TRANSLATING AND INTERPRETER SERVICE

If English isn’t your first language, you can access a free interpreter service
through Translating and Interpreter Services (TIS).

Find out more
Compliments and Complaints


HERE AT FSCU, WE VALUE YOUR THOUGHTS.

Find out more


PROTECT YOURSELF FROM SCAMS

Keep yourself informed about the latest scams, how you can identify them and
what to do if you think you have been scammed. If it sounds too good to be true,
then it probably is.

Find out more


COIN MACHINE

Save time using our coin machine to separate and bag coins. Available at our
Branch


FINANCIAL HARDSHIP

Occasionally, some of our members may be faced with unexpected situations in
their lives that they don’t see coming. We encourage our members to call or
visit our office to speak to our staff

Find out more



NEW SMARTPHONE BANKING APP!

PACKED WITH NEW FEATURES TO MAKE YOUR FINANCIAL LIFE EVEN EASIER!

Find out more




Helping Firefighters and their families with a variety of financial services
since 1972.



Open 8:30am* to 4:45pm Weekdays
*Open 9:30am Tuesday
22 Chancery Lane, Adelaide SA 5000
fscuhelpdesk@fscu.com.au
08 8227 2222

IMPORTANT INFORMATION

Publications & Regulatory DisclosuresPrivacyCOBCOPFinancial Claims
SchemeSecurityTarget Market Determinations


HELP & SUPPORT

FAQ’sContact UsFinancial HardshipAccessibility ServicesScam Awareness

QUICK LINKS

Lost or Stolen CardMember FeedbackCalculatorsForms

Compliance & DisclosureCompliments & ComplaintsPrivacy


Fees and charges are payable (if fees and charges are applicable). These may
change or we may introduce new ones in the future. Lending criteria apply to
approval of credit products. This information does not take your personal
objectives, circumstances or needs into account. Consider its appropriateness to
these factors before acting on it. Read the disclosure documents for your
selected product or service, including the General Terms & Conditions, available
at www.fscu.com.au or on request at our office and Target Market Determination
available on request at our office before deciding. Fire Service Credit Union
Ltd ABN 17 067 651 152 AFSL and Australian Credit Licence 237515



©️2023 Fire Service Credit Union ABN 17 087 651 152 AFSL and Australian credit
licence 237515



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