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START SAVING IN CHARGEBACKS, DAMAGED & REJECTED LOADS,
FREIGHT CLAIMS & VISIBILITY, TODAY, FOR A VERY LOW PRICE
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CUSTOM JAVASCRIPT / HTML
For Warehouse Managers and CFOs that are losing Sleep over Retail Chargebacks,
Damage Claims, Rejected Loads, Freight Claims and Supply Chain Visibility
HOW TO START SAVING $20K PER MONTH PER WAREHOUSE IN UNDER 15 DAYS USING
ENTERPRISE PHOTO DOCUMENTATION SYSTEM. (PATENT PENDING)
SCROLL DOWN BELOW TO WATCH TESTIMONIAL VIDEOS
CUSTOM JAVASCRIPT / HTML
* Watch Case Study Video Below
* Start your 14-days Free Trial
START SAVING IN CHARGEBACKS, DAMAGED & REJECTED LOADS, FREIGHT CLAIMS &
VISIBILITY, TODAY, FOR A VERY LOW PRICE
Get a Demo
CUSTOMERS
3 PL COMPANIES
DISTRIBUTORS
CONSUMER GOODS
HEAVY EQUIPMENT, INDUSTRIAL, HIGH VALUE PRODUCTS
SUPPLIER TO RETAILERS
FOOD DISTRIBUTORS
OTHER CUSTOMERS
FACTS & FIGURES
200+
CUSTOMERS
400+
SITES
10,000+
USERS
LOADS
50M+
PROOFS
SAVING
1000
LOADS EVERY HOUR
9
COUNTRIES
7097 LBS
CO2 EMISSION SAVED/WEEK
OUR AWARDS & RECOGNITIONS
START SAVING IN CHARGEBACKS, DAMAGED & REJECTED LOADS, FREIGHT CLAIMS &
VISIBILITY, TODAY, FOR A VERY LOW PRICE
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CASE STUDY
"Used a 12 year old PC with an old school scanner/camera to take pictures for
about 10 to 12 years. Started using LoadProof - everything is so much easier
now, don't need the elaborate infrastructure we used to have that has reduced
labor by 2 people. Been using for more than a year now. When I found LoadProof,
It is a giant relief, I did not have to reinvent the wheel, we save 80 labor man
hours per week by using LoadProof. We started using for Outbound shipments
first, from the benefits we have seen, we have started using it for Inbound as
well for Returns - YOU CANNOT ARGUE WITH PICTURES."
Global Industrial has been distributing industrial products for the last 70
years with customer-centric focus providing industry-leading products, knowledge
and expertise, and operational excellence all designed to bring our customers a
differentiated and delightful experience. They offer extensive account
management tools, huge selection of products, low prices, same day shipments on
most orders and extended service plans. Global industrial realized the
importance of providing customers the pictures of the condition of their orders
when they were shipped, so has been doing this for over 10 years using obsolete
technology.
Recently they wanted to find a better technology and were looking for options,
that is when. they ran into LoadProof. They called and got set up immediately
and has been using in all 5 facilities ever since. LoadProof has been a game
changer for the Global Industrial team
BERNER FOOD & BEVERAGES
CASE STUDY
" $10K in savings per month. Most recently 7 trailers were rejected in a week
Started using LoadProof - Less & less rejected trailers After Started using
LoadProof - Max 1 rejected trailer a week
Saved a ton of $$$ - saving anywhere from $10K to $20K per month . The amount of
rejected loads have decreased significantly - WE WILL HAVE 4 to 6 TRAILERS
REJECTED PER WEEK, NOW THAT HAS GONE DOWN TO MAY BE 1 A WEEK. It has been a
fantastic tool for us - It is very easy to use, it can save a lot of $$$."
Berner Food & Beverage is a leading supplier of shelf-stable, dairy-based food
and beverage products to large CPG companies, emerging beverage brands, and
private label retailers nationwide. The Company is a single source partner for
food and beverage products including RTD coffees and teas, dips, sauces, and
snacks. The Company maintains the highest credentials and certifications
including SQF2000 Level III, organic certified, HACCP certified, and meets the
stringent standards of virtually every CPG brand and major retailer in North
America. Berner Foods 3PL is an operation that receives the food products from
the Berner Food Manufacturing plant and then ships those food products to the
retailers’ distribution centers.
Berner Foods 3PL operations handles food products such as aerosol cheese, Ready
to Drink coffee, dips, sauces etc. Ryan Bicksler the General Manager of the 3PL
facility and was overwhelmed with the challenge when seven trailers were
rejected in a week. The trailers were rejected by the customer because the food
products his team shipped were spilled over and the trailer was a complete mess
when it arrived at the customers DC. Ryan had to find a solution to address this
problem, that is when he found LoadProof and started using it ever since. It has
been working really well for his operation and he has turned on LoadProof in
other facilities also.
CASE STUDY
KENCO
Kenco Group, or Kenco, is a privately held Chattanooga, TN-based company that
provides logistics services. Kenco specializes in distribution and fulfillment,
transportation management, material handling services, and warehouse real estate
management. Its headquarters is located in Chattanooga, Tennessee. Kenco was
founded in August 1950 by Jim Kennedy Jr. and Sam Smartt under the name Cherokee
Warehouses. Cherokee Warehouses owned a single 100,000 square-foot warehouse in
Chattanooga, Tennessee. Cherokee Warehouses became Kenco with the signing of its
first dedicated contract warehousing arrangement with Dupont in 1967. As of
2015, Kenco was managing over 30 million square feet of warehouse space in North
America. This facility received construction products such as dry wall from the
manufacturer. This facility’s function is ship those dry walls to the
customers.
Before LoadProof, if the customer complained that they received a damaged
shipment, the only option for Luke was to replace them for free and take a
blame.But after LoadProof was turned on Luke was able to successfully push back
and say with Photo proof, that his team did a great job, it was not his fault
and it was not fair to pay for the charge backs.
Also, with LoadProof Luke was able to provide feedback on better packaging
practices they can follow in order get the drywall shipped without any damages.
“Damages to the product when it arrived at the DC was too much. After LoadProof
we are able to capture photos both Inbound & Outbound Been using for more than a
year, saving about $5K to $10K per month, considering the number of claims that
are rejected now, because we are able to show pics that we did our job right,
just the overall increase, the damages we are able to catch and show it to the
production org, results in these savings. The number of claims paid has
certainly reduced. THE APP PAYS FOR ITSELF 1000 TIMES OVER.”
START SAVING IN CHARGEBACKS, DAMAGED & REJECTED LOADS, FREIGHT CLAIMS &
VISIBILITY, TODAY, FOR A VERY LOW PRICE
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CASE STUDY
STRYKER
Stryker Corporation is an American multinational medical technologies
corporation based in Kalamazoo, Michigan. Stryker's products include implants
used in joint replacement and trauma surgeries; surgical equipment and surgical
navigation systems; endoscopic and communications systems; patient handling and
emergency medical equipment; neurosurgical, neurovascular and spinal devices; as
well as other medical device products used in a variety of medical specialties.
In the United States, most of Stryker's products are marketed directly to
doctors, hospitals and other healthcare facilities. Internationally, Stryker
products are sold in over 100 countries through company-owned sales subsidiaries
and branches as well as third-party dealers and distributors.
This DC ships Stryker hospital beds to hospitals. Before LoadProof when a
customer submitted a damage claim, the only option that was available was to pay
that customer for the damage. Now with LoadProof, the warehouse manager is able
to show proof of the condition of the bed that left the facility. Not only that
they were also able to show that the bed was shipped perfectly packed with the
blankets that protect medical equipment, then they were also strapped to ensure
they don’t fall down during transit, etc.
While using LoadProof on the inbound receiving process helped identify damages
that were caused by the inbound carrier.
During the inspection process if they found any issues, they were able to file
claims with the inbound carrier with the photos from LoadProof. Also when
shipping outbound loads, they were able to document proof of the condition of
the shipment that left theirfacility.
"LoadProof Helps to Quickly & Accurately figure out: incorrect shipments, what
is wrong with the shipment, and how to streamline processes in the warehouse to
reduce man-hours spent, It is also really easy to use. It's a life saver if you
will. LoadProof enables the warehouse team to be accountable for all our
efforts. We are able to show through photos how we loaded the pallets. We strive
to make sure the items are delivered in the same condition they left the
warehouse. LoadProof improves efficiency & reduces cost."
CASE STUDY
SEALED AIR
Sealed Air Corporation is a packaging company known for its brands: Cryovac food
packaging and Bubble Wrap cushioning packaging. It sold off its stake in
Diversey Care in 2017, Headquartered in Charlotte, North Carolina. In 1957,
American engineer Alfred W. Fielding and Swiss inventor Marc Chavannes attempted
to invent plastic wallpaper with a paper backing. While the wallpaper failed,
Fielding and Chavannes later realized that what they had come up with could be
used for packing material. Sealed Air was founded in 1960 based on this
invention of Bubble Wrap. The same year, Sealed Air raised $85,000 in its
initial public offering. Fielding served as executive vice president and
director of Sealed Air until his retirement in 1987, while Chavannes worked
mostly as a consultant. T.J. Dermot Dunphy served as CEO from 1971 to 2000. An
Oxford University graduate who received his MBA from Harvard Business School, he
became chairman of Kildare Enterprises, LLC in November 2000 after leaving
Sealed Air. During his tenure at Sealed Air, sales grew from $5 million to $3
billion. On July 23, 2014, Sealed Air announced that it would be moving its
global headquarters to Charlotte, North Carolina. In January 2018, Ted Doheny
took over as CEO.
Sealed Air was having major problems with customers submitting damage claims
even though Sealed Air shipped everything perfectly, Sealed Air partnered with
their 3PL Kenco and Smart Gladiator and came up with the LoadProof solution.
Upon rolling out LoadProof, Sealed Air saw 95% of the damage claims went away
and in the first month $20,000 was saved in the first facility.
“We captured more than 500 pictures in its first two months of deployment. For
Sealed Air, the results were dramatic. Our site saw a 95-percent reduction in
customer complaints, translating into an estimated $10,000 in cost savings per
month for that one location alone. The solution provided transparency for
everyone in the supply chain, including the distribution center, end customers,
Sealed Air personnel, customer service reps and carriers."
START SAVING IN CHARGEBACKS, DAMAGED & REJECTED LOADS, FREIGHT CLAIMS &
VISIBILITY, TODAY, FOR A VERY LOW PRICE
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CASE STUDY
KENCO - PHARMACEUTICALS
"LoadProof is so easy to use.
It is easy to store the pictures with the correct context. It is so easy to
retrieve the pics you need. It has saved a lot of $$$ for us. It pays for itself
1000 times over."
Kenco Group, or Kenco, is a privately held Chattanooga, TN-based company that
provides logistics services. Kenco specializes in distribution and fulfillment,
transportation management, material handling services, and warehouse real estate
management. Its headquarters is located in Chattanooga, Tennessee. Kenco was
founded in August 1950 by Jim Kennedy Jr. and Sam Smartt under the name Cherokee
Warehouses. Cherokee Warehouses owned a single 100,000 square-foot warehouse in
Chattanooga, Tennessee. Cherokee Warehouses became Kenco with the signing of its
first dedicated contract warehousing arrangement with Dupont in 1967. As of
2015, Kenco was managing over 30 million square feet of warehouse space in North
America. This DC was shipping pharmaceutical products to customers after
receiving the products from the manufacturing plant.
While using LoadProof on the inbound receiving process helped identify damages
that were caused by the inbound carrier. During the inspection process if they
found any issues, they were able to file claims with the inbound carrier with
the photos from LoadProof. Also when shipping outbound loads, they were able to
document proof of the condition of the shipment that left their facility.
KENCO
TESTIMONIAL
"Reduce freight claims by 85 to 90%, naturally reduced the chargebacks and
claims. Loadproof has helped win the trust and confidence with the customer. The
freight claims and the chargebacks have come down by 85 to 90%. With LoadProof
we are able to clearly show the condition of the product that left our facility.
Our customer has also taken an extra step to integrate LoadProof with the
Accounts Receivable department. Now as the AR people are looking at LoadProof,
they are able to push back on the automatic deductions as a result of
chargebacks. We use Loadproof in two different ways. First we used only for the
product that was leaving the facility, now we are using LoadProof for inbound
shipments as well, especially to catch damages on inbound product. Also we are
able to prove the customer that there were not OSD (Overage, Shortage and
Damages) issues.”
Kenco Group, or Kenco, is a privately held Chattanooga, TN-based company that
provides logistics services. Kenco specializes in distribution and fulfillment,
transportation management, material handling services, and warehouse real estate
management. Its headquarters is located in Chattanooga, Tennessee. Kenco was
founded in August 1950 by Jim Kennedy Jr. and Sam Smartt under the name Cherokee
Warehouses. Cherokee Warehouses owned a single 100,000 square-foot warehouse in
Chattanooga, Tennessee. Cherokee Warehouses became Kenco with the signing of its
first dedicated contract warehousing arrangement with Dupont in 1967. As of
2015, Kenco was managing over 30 million square feet of warehouse space in North
America. This DC shipped food products that helped body builders and gym goers
build a lot of muscle. The customers were complaining that the product arrived
damaged and would often submit damage claims. After LoadProof Marlo and his team
were able to push back on the chargebacks.
START SAVING IN CHARGEBACKS, DAMAGED & REJECTED LOADS, FREIGHT CLAIMS &
VISIBILITY, TODAY, FOR A VERY LOW PRICE
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KENCO
TESTIMONIAL
"Very simple to use, use it in Smartphone/Tablet/Desktop.
Retrieval of Pics is very easy.
Eliminated 10 to 15 load rejections per month, 10% of the total loads shipped
were rejected, which resulted in saving about $10K per month, because we
are able to show pics that we did our job right. No more culpability - wrong
blame, customer relationship has improved significantly.
We are doing the right thing for the customer and also doing the right thing for
our customer's customer.”
KENCO OIL & GAS PRODUCTS, SAVINGS = $10,000 PER MONTH PER FACILITY
Kenco Group, or Kenco, is a privately held Chattanooga, TN-based company that
provides logistics services. Kenco specializes in distribution and fulfillment,
transportation management, material handling services, and warehouse real estate
management. Its headquarters is located in Chattanooga, Tennessee. Kenco was
founded in August 1950 by Jim Kennedy Jr. and Sam Smartt under the name Cherokee
Warehouses. Cherokee Warehouses owned a single 100,000 square-foot warehouse in
Chattanooga, Tennessee. Cherokee Warehouses became Kenco with the signing of its
first dedicated contract warehousing arrangement with Dupont in 1967. As of
2015, Kenco was managing over 30 million square feet of warehouse space in North
America.
This DC ships a lot of engine oil to the retailers and many other customers. The
oil was shipped in smaller packs that are sold in retailers such as Walmart,
Auto Zone, Pep Boys and other auto stores, also the oil is shipped in barrels to
other larger customers. Without LoadProof this DC was getting a lot of
chargebacks from the retailers, with LoadProof Jay was able to push back and
prove that it was not the mistake of the DC and was able to make a turn-around
in the relationship with the retailer.
CASE STUDY
" The most important aspect that is helping NCR is the centralized repository of
phots that can be accessed by everyone in the Supply Chain, even when they are
working from a different location. Also the video is helpful, before we had a
different systems, one for photos and another one for the video, so we were
jumping between two different systems and it was a pain, I love the new
addition, video to the LoadProof platform. When you add a video that was an
entire another process that saves time. It was a big game changer, that was a
big improvement you ask me that’s really happy to see.”
NCR’s decision was to follow a trust and verify policy as they are working with
many 3PLs in multiple facilities. Dennis heard about LoadProof through his
friend in the industry and decided to turn on LoadProof in the first facility.
Dennis turned LoadProof on in the facility, basically started with a platinum
plan in the first facility. They saw tremendous value, as this facility was run
by a 3PL partner. They took photographs for the following scenarios
* LTL shipments to customers
* Parts shipment to customers, especially the most overlooked items such as
cables
* Manifests of the shipments
* Weights of Shipments
Then NCR turned on LoadProof in 3 more facilities, so NCR is running LoadProof
in 4 facilities so far.
TRACK LOADER PARTS
CASE STUDY
"Before the way our system is set up I’d never really know which one of my
warehouse associates pulled the order, who acted and who shipped it. So there
was no accountability as far as someone is shipping the wrong part or shipping
the wrong quantity. But now that everyone has a username. Once we go to that
Photo we automatically know who took the photo of that shipment and who was
responsible for making sure that shipment went out correctly so we’ve really
seen improvement in those three aspects of business."
Track Loader Parts sells parts for ASV, Terex & select Caterpillar components.
Track Loader Parts offers great prices on all ASV, Terex and select Caterpillar
track loader parts. These include undercarriage, engine, body components, rubber
tracks and more...Track Loader Parts prides itself in carrying out their mission
which is to provide the expertise on ASV, Terex and CAT components in a
straightforward manner without making the customers go through round robin
conversations with reps who don’t seem to even know what they are selling.
Trak Loader Parts core focus is to not only provide that expertise on the parts
and components they are selling, but always accurately identify the part the
customer needs and ship it to them on a timely basis, so their large resource
intensive projects are completed on time and within budget. Track Loader Parts
biggest challenge was to show that they shipped the parts perfectly based on the
order that was placed. LoadProof helps them execute on that mission on a daily
basis helping them hit right on the bulls eye on every single parts order.
START SAVING IN CHARGEBACKS, DAMAGED & REJECTED LOADS, FREIGHT CLAIMS &
VISIBILITY, TODAY, FOR A VERY LOW PRICE
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CASE STUDY
"With LoadProof we can take different sample audits out there and use that as a
training tool or a process improvement tool to really stabilize the
shipping processes. We are looking to expand LoadProof across our other
facilities. Overall we have improved in the Loading process, we are doing better
year over year, our customer service team keeps their eye on the claims that we
are receiving. The tool has definitely helped us in the training process, with
Loadproof we can easily train the operator, I can ask a Quality Operator to
distinguish between properly loaded trailers versus not very well loaded
trailers by looking at the pictures within LoadProof. Overall our claims numbers
have improved."
Kohler Co., founded in 1873 by John Michael Kohler, is an American manufacturing
company based in Kohler, Wisconsin.[2] Kohler is best known for its plumbing
products, but the company also manufactures furniture, cabinetry, tile, engines,
and generators. Destination Kohler also owns various hospitality establishments
in the United States and Scotland. In February 2017, Kohler Co. acquired
UK-based Clarke Energy from the management team and ECI Partners,[3] a
multinational specialist in the engineering, construction, installation and
maintenance of engine-based power plants and is an authorized distributor of
GE's reciprocating engines in 19 countries worldwide. Paulo Lubag, the Logistics
Solutions Manager at Kohler was looking for a solution to ensure the pallets are
loaded properly in the trailers when the loads are shipped out. Paulo’s
challenge was to ensure the loads are loaded properly. Paulo was able to
leverage LoadProof to train his operators and put in a good training process to
load the trailers properly.
CASE STUDY
RYDER SYSTEM INC.
Story Ryder System, Inc., commonly known as Ryder, is an American transportation
and logistics company. It is especially known for its fleet of commercial rental
trucks. Ryder specializes in fleet management, supply chain management, and
dedicated transportation management. It also offers full-service leasing, rental
and maintenance, used vehicle sales, transportation management, professional
drivers, e-commerce fulfillment, and last-mile delivery services. Ryder operates
in North America, and the United Kingdom. It has its headquarters in Miami,
Florida within Miami-Dade County. Ryder’s facility in Atlanta ships Kelloggs
Corn Flakes to the food retailers. Ryder was experiencing heavy freight claims
for some reason. The then operations manager having seen LoadProof and its
benefits from his previous work experience decided to roll out LoadProof in the
Ryder facility as well.
From that point onwards Ryder has saved a vast amount of dollars on Freight
Claims. Looking at the success from the first facility, Ryder has rolled out
LoadProof in the second facility in Lancaster, Pennsylvania as well.
“We wanted to make sure we provided pictures with customers with the load bars
and packing we did, we did this with the digital camera, it was very difficult
to manage the pictures. We would spend all day finding pictures. We wanted a
better process, LoadProof has worked very well. When we have a claim against us,
we can go back to the pictures and show that when the product left here it was
in good condition, but when it got to the destination it might be in another
shape or damaged, we could say on our end, it was good when it left here, we
don’t what happened during transit. We're saving $100,000 to $200,000 a month on
claims through LoadProof, these savings are in freight claims and damages. It
makes it so easy to retrieve them and sort them. I have two important customers
with whom I need to share the pictures, the process is lot easier with
LoadProof, it was a seamless process to learn how to use LoadProof, My Director
has already recommended LoadProof to all his facilities, he has recommended
LoadProof to everybody."
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CASE STUDY
DAIKIN
“Saves 20 or 30 hours of labor per week per site by managing the Phototaking
process. We go back to customers that ask - hey what did this look like
before left or what it looked like when you when you shipped it. Certainly from
a cost deterrent of claims being made back to us."
Daikin Applied Americas (formerly McQuay International) is a global corporation
that designs, manufactures and sells heating, ventilation and air conditioning
(HVAC) products, systems, parts and services for commercial buildings. Since
2006, McQuay has been a subsidiary of Daikin Industries, Ltd. McQuay world
headquarters are located in Minneapolis, Minnesota, United States. Products are
sold by a global network of sales representatives and distributors. Since its
founding in Osaka in 1924, Daikin has expanded business focused primarily on-air
conditioning to over 150 countries. Aiming to help solve social and community
problems and grow business, Daikin strives to meet expectations and maintain
trust worldwide as a global company that supports human health and comfort while
creating new value for air and the environment. Daikin has 7 facilities in the
USA, from where HVAC systems are shipped to customers all over North America.
The 7 sites are Dayton, Fairbault – North, Fairbault – South, Owatonna, Phoenix,
San Luis Potosi and Staunton.
Daikin manufactures large HVAC systems and ships those large HVAC systems in
flatbed trucks daily. Each flatbed truck would fit 2 to 3 HVAC system. There are
3 locations in Minneapolis, overall, there are 9 locations in North America.
Every day each location is shipping approximately 20 to 30 HVAC systems. In a
week they are shipping about 150 HVAC systems, there is no easy way to retrieve
Photos of the condition of the HVAC systems, if a customer comes back asking for
a specific Photo to examine the condition of the HVAC system, when it left the
Daikin facility in order to ensure the product was shipped without any damages.
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CASE STUDY
MANNINGTON MILLS
"LoadProof helped with our claims - as long as they're doing their part on the
dock and taking their pictures then we have to go back and say, we did our
job right and it dropped a lot of claims. Before we had LoadProof we wouldn't
have a way to look at this. It saves us a lot of money and it's helping us a
lot.
Looking at the savings, we rolled it out in our other facility in Florida, we
are using it in Florida facility too. We are using it in our iPads, Android
Tablets and I have got it in my personal phone too, it is so easy to use. Our
savings are most from the freight claims. And we have our customers come back
and say, this was not on there, we are able to show pictures and say, hey here
it is, we loaded the product. I would recommend to a friend or a colleague."
Mannington Mills is an international flooring manufacturer with corporate
headquarters in Salem, New Jersey. The company was founded in Salem by John
Boston Campbell and his sons Neil and Kenneth in 1915. In 2008, Mannington
acquired Burke Industries, which produces rubber flooring tiles, wall base,
treads, and accessories. In addition to facilities at the Port of Salem and the
Pureland Industrial Complex in New Jersey, the company has three additional
plant locations: in Epes, Alabama; Calhoun, Georgia; and High Point, North
Carolina. Burke Industries facilities are in Eustis, Florida and San Jose,
California.
A privately held company, Mannington is one of the largest and oldest flooring
manufacturers in the United States and is the world's largest manufacturer of
luxury vinyl tile. It also produces residential and commercial resilient,
laminate, hardwood and porcelain tile floors, as well as commercial carpet and
rubber. Mannington Mills was having way too many claims and the Warehouse
manager at that time was looking for solution to fix this problem, he ran into
LoadProof during his research and turned on LoadProof for his facility in
Calhoun Georgia.
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CASE STUDY
3PL COMPANY
"The customer’s customer claimed there were a couple of damage units, so our
customer went ahead and asked us. As we had photos of it and he let them know
that we did have those pictures as proof and then the $1900 claim was dismissed.
LoadProof was so easy to implement, no training required. Anybody with delivery
issues would highly benefit from LoadProof, customers with shortages and damages
issues would greatly benefit from LoadProof, it works great, it saves money, if
you are running a business like this, you need a tool like this.”
ERNESTO AYALA
Supervisor, Distribution
3PL Company
This is a nationwide third-party logistics (3PL) company providing integrated
warehousing, transportation, packaging and fulfillment services. Headquartered
in Lakeland, Florida, the 3PL operates locations across the U.S. The company's
transportation division, offers both logistics services and fleet operations
nationwide. Over the years, this 3PL company broadened its customer base and
expanded its services through controlled, strategic growth, seizing
opportunities that fit the company’s strengths and strategic interests. They
expanded into transportation with a fleet of trucks and a brokerage operation
and capitalized on growing demand for packaging services with the purchase of a
contract packaging company in Charlotte, NC. While still a family-owned company
today, Now this company has become a leading, nationwide third-party logistics
provider.
Employing more than 2,000 associates to help manage 15,000,000 square feet
(1,400,000 m 2) of space and 27 locations around the country. There was a
request from a customer that shipped computer laptops with the help of this 3PL
to retailers was the reason why they had to start taking pictures using
LoadProof. This customer wanted to have proof to show that the 3PL that they had
hired has been doing a great job in making sure the condition of the products
left the facility in a perfect condition. LoadProof has helped this leading 3PL
company already save enough dollars and also keep the customer happy.
TESTIMONIAL
It is a vital program to our operation and prevents us from being responsible
for damages to product after it leaves our warehouse because we can prove
the load was not damaged when it left our warehouse."
BOSCH - SUMMERVILLE SOUTH CAROLINA
Robert Bosch is located in Summerville, South Carolina. This organization
primarily operates in the Special Warehousing and Storage, nec business /
industry within the Motor Freight Transportation sector. Robert Bosch employs a
lot of people at this branch location primarily engaging in Bosch components to
auto manufacturers such as Ford, Toyota, Honda, Nissan etc. The Bosch plant is
primarily in the diesel, gasoline, and chassis systems businesses, manufacturing
clean diesel injection products; unit injection products; gasoline, port, and
direct fuel injection systems; antilock braking; and electronic stability
control products.
Before LoadProof the outbound team did not have any way to prove that they did
their job right, they had to shoulder the responsibilities for the damages, even
though the damages were not there when the shipments left the facility, now with
LoadProof the Bosch team is able to clearly prove that they shipped their loads
perfectly without any damages.
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TESTIMONIAL
"With LoadProof it is so easy to show we did our job right, by retrieving
photos, even though we did our job weeks or months ago. Vendors were able to
look at the images whenever they want".
KENCO - FMCG
Kenco Group, or Kenco, is a privately held Chattanooga, TN-based company that
provides logistics services. Kenco specializes in distribution and fulfillment,
transportation management, material handling services, and warehouse real estate
management. Its headquarters is located in Chattanooga, Tennessee. Kenco was
founded in August 1950 by Jim Kennedy Jr. and Sam Smartt under the name Cherokee
Warehouses. Cherokee Warehouses owned a single 100,000 square-foot warehouse in
Chattanooga, Tennessee. Cherokee Warehouses became Kenco with the signing of its
first dedicated contract warehousing arrangement with Dupont in 1967.
As of 2015, Kenco was managing over 30 million square feet of warehouse space in
North America. This facility ships fast moving consumer goods products to
retailers on behalf of its customer. Emmanuel as a DC General Manager rolled out
LoadProof because he wanted to show bot the retailer and the name brand customer
that the products are being shipped in perfect manner without any damage when
the products left the facility.
XPO LOGISTICS
TESTIMONIAL
“We export a lot of our products through the containers. LoadProof is easy to
document such loads that are being exported because I can take
pictures superfast, upload them to the cloud and the pictures stay there
forever. I can share those pictures with anybody, in case of a claims situation
or if there any questions on the condition of the product when it was loaded. I
find LoadProof very useful for my business and I would highly recommend for
others as well.
LoadProof is fast, easy, and very user friendly. Convenient way to track loads,
quality issues, and even safety incidents for your business needs. Not only we
were up and running in one day, we started seeing value from day one."
XPO Logistics is an American multinational transportation and contract logistics
company that manages supply chains for 50,000 customers, including 69 of the
Fortune 100.It operates in 30 countries, with approximately 100,000 employees.
XPO Logistics, Inc. is the 7th best-performing stock of the last decade on the
Fortune 500, with share prices rising more than 1,000% from the time its CEO,
Bradley Jacobs, took control. XPO's corporate headquarters are located in
Greenwich, Connecticut. Its European headquarters are located in Lyon, France.
Tim was tired of the finger pointing from the receiving side when the containers
arrived with damages. So Tim as a Warehouse General Manager was directly
responsible for all the damages, so Tim researched and found LoadProof, it was
no brainer, Tim immediately signed up for LoadProof and started using the tool.
Tim and his team immediately saw the benefits and they were able to prove with
pictures that the containers were shipped in a perfect condition and with
pictures Tim was able to clearly prove that to the rest of the partners in his
Supply Chain community.
CASE STUDY
DSW DISTRIBUTION
"LoadProof lets us be able to do it more efficiently, quickly and keep it
organized and stored. We saved approximately $30,000 per year on the labor
costs alone, there are many other benefits that we are not able to quantify
accurately, overall we like LoadProof a lot."
DSW Distribution Centers, Inc. was organized in April 1973 for the purpose of
warehousing and distributing general commodities within the Greater Southern
California area. Early operations began in Anaheim, California in a leased dry
warehouse. In 1984, DSW expanded our multi-temperature services into two other
cities in Southern California with company-owned land & warehouses servicing the
entire USA. In 1985, DSW’s second generation leadership began redesigning DSW’s
service offerings, obtaining specialized licensing, and enhancing Management
Information Systems to meet the ever-changing demands of logistics and supply
chain challenges. TODAY, under this same second-generation leadership, DSW
operates over 6,500,000 cubic feet of multitemperature controlled &
multi-licensed warehousing space in Southern California’s primary distribution
hub of Rancho Cucamonga California, otherwise known as the Inland Empire.
Story This DC shipped multiple products and one of the challenges was to take
pictures of the documentation. This team had a complicated and very expensive
system to make electronic copies of the documentation. They were able to replace
that system with LoadProof and save quite a bit of dollars.
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TESTIMONIAL
"LoadProof - Taking pictures has instilled a very good discipline among our
loaders in house, hence we are able to ensure our loads are prepped up
and loaded on the trucks at a much better quality. This directly results in
better customer satisfaction and long-term relationships with our customers."
METHOD PRODUCTS, SAVINGS = $20,000 PER MONTH PER FACILITY
People Against Dirty is a company made up of two brands–method and Ecover–filled
with fearless thinkers, mad scientists and adventurous designers who believe in
defying the status quo with innovation and optimism. We take cleaning
seriously–but not ourselves. Founded in 2000 and headquartered in San Francisco,
method (methodhome.com) is the pioneer of premium planet-friendly and
design-driven home, fabric and personal care products.
Formulated with naturally derived, biodegradable ingredients, method puts the
hurt on dirt without doing harm to people, creatures or the planet. Also playing
an important role at People Against Dirty is Ecover (ecover.com) the revered
pioneering European-based line of ecological cleaning products that has had an
enormous impact on the world of cleaning –and a positive impact on the planet.
Jerry as a Director of facility was struggling with the chargebacks he was
getting from the Retailers. So he turned on LoadProof to show that his team did
a great job and was able to push back on the chargebacks successfully.
Not only that, his people after looking at the photo documentation, decided that
they would up the quality of the loads they shipped, which resulted in better
customer sati raring and also better relationship with the customer.
TESTIMONIAL
XPO LOGISTICS
XPO Logistics is an American multinational transportation and contract logistics
company that manages supply chains for 50,000 customers, including 69 of the
Fortune 100.It operates in 30 countries, with approximately 100,000 employees.
XPO Logistics, Inc. is the 7th best-performing stock of the last decade on the
Fortune 500, with share prices rising more than 1,000% from the time its CEO,
Bradley Jacobs, took control. XPO's corporate headquarters are located in
Greenwich, Connecticut. Its European headquarters are located in Lyon, France.
Don Powell was being blamed for the damages that some how occurred after the
product left his warehouse in a pristine manner.
Don and his team were frustrated when they were blamed even though they shipped
their loads intact. Don and his team researched and found LoadProof and turned
on LoadProof. From that point onwards Don was able to prove to his customer with
photos that they did a great job and were able to get the situation addressed.
"As a General Manager for a 3PL Warehouse, I was responsible for shipping our
products to our customer's customer. Somehow, we were told that we were not
doing a good job when we shipped the products. So, we started using LoadProof,
basically we started taking pictures of every single pallet that would leave our
facility, we uploaded those pictures to the LoadProof cloud and made it
available for our customer to look at, we wanted to prove, that we did our job
right. We did this for 3 months, our customer understood that we are doing a
great job and they stopped asking any questions on the quality of our shipments.
LoadProof not only helped me prove that we did our job right, but also win the
trust and confidence of my customer back "
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TESTIMONIAL
"With LoadProof I am able to send photos of what condition our product was
shipped in.
I am now able to push damage claims back onto the carriers as I have the
pictures to show."
KENCO
Kenco Group, or Kenco, is a privately held Chattanooga, TN-based company that
provides logistics services. Kenco specializes in distribution and fulfillment,
transportation management, material handling services, and warehouse real estate
management. Its headquarters is located in Chattanooga, Tennessee. Kenco was
founded in August 1950 by Jim Kennedy Jr. and Sam Smartt under the name Cherokee
Warehouses. Cherokee Warehouses owned a single 100,000 square-foot warehouse in
Chattanooga, Tennessee. Cherokee Warehouses became Kenco with the signing of its
first dedicated contract warehousing arrangement with Dupont in 1967. As of
2015, Kenco was managing over 30 million square feet of warehouse space in North
America.
This DC was shipping Stryker’s products, Julio was in a tough spot, where his
team was blamed for the mistakes that were not theirs. As part of Kenco’s
corporate wide rollout of LoadProof, Julio was able to take advantage of the
tool and prove that they did their job right and were able to deny the damage
claims that were due to carrier’s mistakes.
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TESTIMONIAL
"LoadProof helps since the platform allows you to upload after taking the
pictures without needing to use cables. It is a big asset at our site, since it
is so easy to download onto phones and iPads."
KENCO
Kenco Group, or Kenco, is a privately held Chattanooga, TN-based company that
provides logistics services. Kenco specializes in distribution and fulfillment,
transportation management, material handling services, and warehouse real estate
management. Its headquarters is located in Chattanooga, Tennessee. Kenco was
founded in August 1950 by Jim Kennedy Jr. and Sam Smartt under the name Cherokee
Warehouses. Cherokee Warehouses owned a single 100,000 square-foot warehouse in
Chattanooga, Tennessee. Cherokee Warehouses became Kenco with the signing of its
first dedicated contract warehousing arrangement with Dupont in 1967.
As of 2015, Kenco was managing over 30 million square feet of warehouse space in
North America. Adriana is the Quality Inspection expert that evaluated the
quality of the inbound shipments for a Kenco facility that shipped Oil and
Petroleum products. With LoadProof Adriana was able to document the quality
infractions and was able to relay the issues with proof leveraging LoadProof.
TESTIMONIAL
POST CONSUMER BRANDS
The Story of Post-Consumer brands started in 1895 as Post, founded by C.W. Post.
In 2015, Post Foods bought MOM brands (formerly Malt-O-Meal Co.) and became as
Post Consumer Brands which is the third-largest cereal company in the United
States with its headquarters in Lakeville, Minnesota. Post-Consumer Brands is in
the Packaged Food industry sells about 140 breakfast cereal varieties such as
oats, pebbles, wheat etc... They have more than 2800 employees and produce $421
million in sales. The company's mission - is to help make the world a better
place, and they do this through their dedication to doing business the right way
and engaging in efforts to create meaningful change for individuals and
communities. Post-Consumer Brands are continually innovating and adapting for
customers and clients to ensure that their products meet the needs of people for
taste, value and preference.
"LoadProof helps us with the following:
* Capture damage from incoming loads to DC’s from Manufacturing plants or DC to
DC transfers, provide feedback as needed
* Capture load securement.
* Capture as many loads as we can stage or while being loaded to validate load
condition to customer. With these capabilities we are able to better serve
our customers.
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TESTIMONIAL
"I like that everything you need is within the app, such as camera, video,
trailer and load options. Another thing that is great about the app is that it
collects all photos, videos by time and date on the website. This app really
helps my site in inspecting the trailers or if we have issues with incorrect
seals and after we load trailers. Makes the process very easy when I need to
upload data."
WAREHOUSE OPERATIONS MANAGER
GLOBAL PLAY & ENTERTAINMENT COMPANY
This is an American multinational conglomerate with toy, board game and media
assets head quartered in Rhode Island. This company owns several trademarks and
brands that are very well known in the kids toys industry. It also spawned TV
shows to promote its products. Originally started by three Jewish brothers, the
company is a $4.5 billion behemoth in the toys industry in the world now. These
guys were looking for a system of record to store the photos and show the Supply
Chain community they worked with that the condition of the loads that left their
facilities. So they turned on LoadProof in two of their facilities that are
operated by a 3PL partner.
Now with LoadProof not only they are able to provide visibility on the condition
of their loads to their partners, they are able to also internally go back
whenever they needed in order to confirm the condition of the loads.
KENCO CONSUMER ELECTRONICS
TESTIMONIAL
“The workflow inside LoadProof is so easy, the steps are so simple for us to
retrieve the data.
I can even tell where the driver is by looking at the data.
It has made our life so much easier; we would have to follow 10 steps to get out
data before, but with LoadProof we are able to retrieve data in just 3 steps.
This saves a lot of time for us. LoadProof is like a mini transportation system
for us.”
Kenco Group, or Kenco, is a privately held Chattanooga, TN-based company that
provides logistics services. Kenco specializes in distribution and fulfillment,
transportation management, material handling services, and warehouse real estate
management. Its headquarters is located in Chattanooga, Tennessee. Kenco was
founded in August 1950 by Jim Kennedy Jr. and Sam Smartt under the name Cherokee
Warehouses. Cherokee Warehouses owned a single 100,000 square-foot warehouse in
Chattanooga, Tennessee. Cherokee Warehouses became Kenco with the signing of its
first dedicated contract warehousing arrangement with Dupont in 1967. As of
2015, Kenco was managing over 30 million square feet of warehouse space in North
America. This DC delivered consumer appliances to the customer’s residences. At
the time of delivery, the delivery personnel are able to take picture of the
condition of the product at the time of delivery.
They are also able to share these pictures with the Original Equipment
Manufacturer, on behalf of whom they made the delivery, this made the process
overall much more transparent and improved Supply Chain Visibility for all the
parties.
TESTIMONIAL
"Load Proof has helped us capture everything from a BOL picture to a container
seal, best of all it's an easy access tool for both the Third Party Logistics
Service provider and the customer."
WAREHOUSE OPERATIONS MANAGER
GLOBAL LEADER IN THE DESIGN & MANUFACTURE OF HIGH-PERFORMANCE PROTECTIVE CASES
This is a company that makes high performance protective cases for anything and
everything. This is an American multinational company that designs and
manufactures portable lighting systems, temperature-controlled packaging and
protective cases. Their products are used in many industries including military,
law enforcement, fire safety, and consumer entertainment. The company's flagship
product, high performance protective cases, are molded plastic cases that seal
with an airtight and watertight gasket. It is based in Torrance, California.
These guys decided to roll out LoadProof because they wanted to secure proof of
the condition of the product that left their facility so they can share the
proof when needed with their Supply Chain partners including the 3PL that
operated multiple facilities for them.
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CUSTOM JAVASCRIPT / HTML
WHO IS THIS FOR ?
CUSTOM JAVASCRIPT / HTML
IF YOU ARE A
* Warehouse Manager with Assistants spending way too many hours organizing the
photos, searching for photos and you just can’t get the photos you needed
quickly, and you are just tired of this and you are looking for a better way
to do this,
* Warehouse Manager that has a file folder (Google Drive or Microsoft
SharePoint) based photo organizing system, and you are tired of spending
hours & hours searching for photos manually and you are looking for a better
way to do this,
* Warehouse Manager that is tired of receiving way too many unfair Retailer
charge backs,
* Warehouse Manager that is tired of receiving way too many unfair Amazon
Chargebacks,
* Warehouse Manager that is tired of receiving way too many damage claims,
* Warehouse Manager that is tired of too many rejected loads,
* Warehouse Manager that is shipping their products perfectly, but still
getting blamed even though the damages are caused by someone else,
* Warehouse Manager looking for cost savings and efficiency within your Supply
Chain,
* Warehouse Manager with freight claims that are taking forever to get paid and
are tired of it,
* Warehouse Managers that want to improve the quality of loads your people are
shipping and you think your people can do better,
* Warehouse Managers that are working with 3PLs, you want to follow the trust
but verify principle & you want proof from them, that they did a great job,
* Warehouse Manager eyeing that promotion, you are looking for a great product
that will add value to your organization, so you can implement that, get the
kudos and get promotion as well, like many of our customers have gotten
promotion,
* Warehouse Manager that has just started with a new employer and you want to
show your skills & expertise and you are looking for a good tool to deploy in
your facility so you can add some solid value to this new employer and make
yourself indispensable to them,
* Warehouse Manager losing sleep because you are worried you are going to get
that dreaded chargeback deduction email,
* Warehouse Manager absorbing the cost of the damage, even though it is not
your fault, because you did not have proof to show that you and your team did
your job right,
* Warehouse Manager absorbing the cost of the damage, even though it is not
your fault, because you did not want to lose that relationship with that
brand name or OEM customer. With Proof you could tell, Hey this is not our
mistake, please take a look at these photos, but you are not able to do that,
because you don’t have proof,
* Warehouse Manager that wants to document the quality issues as part of
Inbound Quality Audit process, so that you can share those proofs with your
vendors or manufacturing plants,
* Warehouse Manager that is going to lose your job due to Retail Chargebacks,
Damage Claims, Freight Claims, Rejected loads etc,
WHO IS THIS NOT FOR ?
* Warehouse Manager that does not have any Retail Chargebacks
* Warehouse Manager that does not have any Freight Claims
* Warehouse Manager that does not have any Rejected loads
* Warehouse Manager that does not have any Damage claims
* Warehouse Manager that does not see any opportunity to improve the quality of
the loads that are shipped by your people
* Warehouse Manager that does not have any Quality Issues as part of their
receiving process
* Warehouse Manager that likes losing money – add a smiley face – emphasize
humor
* Warehouse Manager that likes paying hefty retailer chargebacks
* Warehouse Manager that doesn’t care about the efficiency and throughput of
your Distribution Center
* Warehouse Manager that doesn’t want to get promoted in your organization
* Warehouse Manager that doesn’t want to sleep peacefully
* Warehouse Manager that always wants to have that butterflies in your stomach
feeling on when you are going to receive the next chargebacks and or
automatic deduction email
CUSTOM JAVASCRIPT / HTML
START SAVING IN CHARGEBACKS, DAMAGED & REJECTED LOADS, FREIGHT CLAIMS &
VISIBILITY, TODAY, FOR A VERY LOW PRICE
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CORE CONCEPT
TRANSFORMATION
SAVE $20K PER MONTH OR SAVE ALL THE DOLLARS LOST
MECHANISM
ENTERPRISE PHOTO DOCUMENTATION SYSTEM TO PROVE YOU SHIPPED YOUR LOAD PERFECTLY
PROBLEM
WAREHOUSE MANAGERS DON’T DESIGN SYSTEMS, BECAUSE THEY THINK IN PROCESSES AND
DESIGN PROCESSES NOT SYSTEMS
REASON
SAVE $20K PER MONTH OR SAVE ALL THE DOLLARS LOST
You can save all the dollars you are losing, if you have photos to prove that
you shipped your load perfectly
However, most warehouse managers do not have an Enterprise Photo Documentation
System to capture photos and retrieve photos when needed quickly because they
think in processes and they design processes. They don’t know how to design
systems leveraging the latest technology that is available.
We are the only people dedicated to solving this particular problem for
Warehouse Managers
My core concept is that Warehouse managers lose money not because they don’t
perfectly ship their loads, they lose money because they don’t have photos to
prove that they perfectly shipped their loads.
It is possible to prove that you shipped your Load perfectly and save all those
dollars, if you have an enterprise photo documentation system with which you can
do superfast photo capture, superfast photo retrieval and superfast photo
sharing. Unfortunately, far too many warehouse managers don’t understand the
importance of such a system and end up wasting too many hours of their
employees. We have dedicated the last few years to solving this problem.
PUGA SANKARA
FOUNDER & CEO
SMART GLADIATOR
LOADPROOF
ABOUT ME
* Puga Sankara, Founder CEO Smart Gladiator - LoadProof
* 12+ Years with Manhattan Associates
* MBA Georgia Tech
* 2017 – CSCMP Supply Chain Innovation Award Finalist
* 2018 – Supply Chain Brain – Great Supply Chain Partner
* 2015 – Venture Atlanta Presenter
* 2021 – SDCE Pros to Know
* Multiple Years – Top 40 Most Innovative Companies in Georgia
* 20+ Years in Supply Chain
* 30+ Manh End to End WMS Implementations
* Supported $Billion Retailers, Distributors, 20+ Big Brands
* 20+ Distribution Center Performance/Throughput/Process Improvement Analysis
Projects
* 200+ Distribution Centers Walked through for Process Improvements
* Founded Smart Gladiator in 2013, 25+ Employees, Boot strapped, + Cash flow
* 100+ Customers, Products installed in 150+ Distribution Centers
* Incubated in ATDC Georgia Tech
* Partners with Mercury Gate, Kenco, & Oracle
CUSTOMERS
CUSTOM JAVASCRIPT / HTML
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7.
6 CORE ACTIVITIES IMPLEMENTED BY THE ENTERPRISE PHOTO DOCUMENTATION SYSTEM THAT
HAS SAVED $20MILLION+ FOR 170+ WAREHOUSE MANAGERS SO FAR
1. CAPTURE PHOTOS
SUPERFAST
2. RETRIEVE PHOTOS
SUPERFAST
3. SHARE PHOTOS
SUPERFAST
4. SUPPORT ENTERPRISE
SUPPLY CHAIN ARCHITECTURE
5. INTEGRATE WITH
OTHER SYSTEMS QUICKLY
6. PROCURE TURN KEY SOLUTION FROM ONE STOP SHOP VENDOR & DEPLOY IN 15 DAYS
6 CORE ACTIVITIES IMPLEMENTED BY THE ENTERPRISE PHOTO DOCUMENTATION SYSTEM THAT
HAS SAVED $20MILLION+ FOR 170+ WAREHOUSE MANAGERS SO FAR
START SAVING IN CHARGEBACKS, DAMAGED & REJECTED LOADS, FREIGHT CLAIMS &
VISIBILITY, TODAY, FOR A VERY LOW PRICE
Get a Demo
1
CAPTURE PHOTOS SUPER FAST
PHOTOS OF LOADS YOU ARE SHIPPING NEED TO BE CAPTURED IN A SUPERFAST FASHION, SO
THAT THE THROUGHPUT OF YOUR FACILITY DOES NOT GO DOWN
* Capture the photos superfast within seconds and also upload the photos to the
cloud superfast, without causing any delay while executing the current
processes
* It is very important to capture the photos superfast, as the operators cannot
be slowed down by adding this extra step of taking photos. As the slow down
might result in reducing the throughput of your facility, especially if you
have back-to-back shifts and your facility is running 24 X7 and 365 days
* Easily tie it with your existing process
* Outbound Load Verification Process
* Inbound Shipment Verification process
* Quality Audit Process
* Returns Receiving Process
* Gemba Walk
* Safety Training – Lessons Learnt
* Security
* Smart Phones or Tablets are the best way to capture the photos
* Photos are better than videos because you don’t have to sit and watch hours
and hours of videos to retrieve that one shot that shows the proof
* Everyone has a Smart Phone, most supervisors in Warehouses have officially
issued Smart Phones, all they have to do is pull theirs out and start taking
photos
* Auto Focus - Avoid blurry images – no point in taking photos that are not
acceptable as proof
* Auto Flash - Need to work inside trailers where it is very dark
* High Resolution, Medium Resolution & Low Resolution; For documents – Need
Medium or high resolution
* Works for any context – Configurable contextual data capture
* Inbound
* Outbound
* Gemba walk
* Document Capture
* Supports Video also
OLD WAY
* Use digital camera to capture photos & manually copy photos to the computer
* Use Operator Smart Phones to capture photos & manually email photos to your
Official Inbox
* No photo capturing, which means there was no photo proof to prove that the
warehouse manager and his team did their job perfectly shipping their loads
* Video cameras are used to record the entire operation
NEW WAY
* Use a sophisticated mobile app to capture photos and upload photos to the
cloud directly in seconds
* Now that the photos are captured and available in the cloud for anybody and
everybody, any time the warehouse manager and his team can retrieve those
photos and prove that they shipped their loads perfectly
OLD RESULT
* When digital cameras are used there is plenty of walking back and forth from
the dock doors to the operator’s desk to copy the photos
* When Smart Phones are used there is plenty of manual work to copy the
pictures from the email to a file folder system
* When video cameras are used, warehouse manager has to sit and watch hours and
hours of video to find that exact shot to provide that proof
NEW RESULT
* Swifter capture and upload of photos to the cloud results in a much more
efficient process without taking any time and without adversely impacting the
throughput of the facility
* Photos are never lost, they stay in the system for ever, unless the user
deletes them or archives them
* Photos are better evidence then videos, because they are easy to retrieve
* Videos are also supported in shots of 30 seconds, hence no need to watch
hours and hours of videos to get the proof
WITHOUT A CENTRALIZED ENTERPRISE SYSTEM OF RECORD FOR YOUR PHOTOS, A WAREHOUSE
MANAGER CANNOT SHOW COMPELLING PROOF THAT HIS TEAM DID THEIR JOB RIGHT.
A system of record is a very important information repository that not only
stores a specific information in a well-organized manner that is easy to
retrieve and share by any authorized personnel of the organization but also
serves as an authoritative source of fact.
Our actions and decisions are only as good as the data we use to act upon them.
That being true, when designing complicated systems, the integrity of the data
set involved becomes enormously important. Obviously, the data that resides in a
system should be accurate. However, it also needs to have integrity, which means
consistent and not unnecessarily redundant.
A good data set is invaluable. Done well, it puts all of the data elements in
one place, making it easy to share, analyze, extrapolate, and use. Which system
owns the data is potentially even more important. If you want to fundamentally
alter the data based on business rule or a business logic, then it should be
done in the system that owns the data, so it’s critical to track the lifecycle
of the data entity and to refer users to the primary system for specific data.
The photos that you take in your warehouse are critical Enterprise data.
Enterprise data should not be stored in an employee’s smart phone or in an
employee’s email inbox or in an employee’s computer. Important enterprise data
should be rightfully organized in a centralized enterprise system of record
should be stored in sophisticated high available systems with backups that are
highly secure and can be recovered in no time in case of a disaster
According to Bain Capital’s Ajay Agarwal, A solution is considered a system of
record if,
* it runs a mission-critical business process
* it stores proprietary business data
* large portions of the employee population interact with it daily or weekly
* its outputs form the foundation for important business decisions
* it codifies solutions that are “inside the heads of human beings”
* it learns and improves over time
For example, a Purchase Order is a very important record because it is a legally
binding document. Once it is issued from one party to another party, typically a
customer to a vendor or a buyer to seller, the vendor or seller gets to work
procuring raw materials, investing in making the finished goods that needs to be
shipped to the customer on time, based on the guarantee of the payment signified
by the issue of the purchase order. The vendor or the seller carries out all the
activities so the finished goods can be shipped on time to the customer or the
buyer. And such Purchase orders are critical piece of information that are
needed to run any organization effectively.
Another example is, Sales Order (SO) information is always owned by an
Enterprise Resource Planning (ERP) system, since that is where all the aspects
of the order are handled and tracked throughout the lifecycle of the sale. That
same sales order might be downloaded to a warehouse management system (WMS) for
fulfillment. The WMS will use the order information to fulfill the order, to
optimize the fulfillment process, for packaging instructions, for shipping
instructions and much more. However, the WMS system should only be allowed to
look up information from the SO data for Order Fulfillment purposes, while
changes to the SO data should be done in the ERP. Also keep in mind the system
of record that owns that specific entity tracks the different statuses of the
entity during the entire life cycle of the entity to accurately provide the
latest status. Not all entities have statuses, as some entities are strictly for
informational purposes only, for example the special instructions that are
associated with an order are instructions to be followed while shipping the
order and they don’t have a life cycle nor different status to them.
Similarly, photos are important piece of information that come handy for the
following situations
* When there is a damage that occurred on an expensive merchandise that was
shipped through a carrier from a shipper’s warehouse to a customer, and let
us say this carrier insured this move, now the insurance company needs proof
to show that the product indeed was shipped in pristine condition from the
shipper’s warehouse, in this situation the pictures that unequivocally
represent the pristine condition of the product, when the shipment departed
the origin are invaluable
* When there is a lawsuit due to a conflict between a buyer and seller
* When there is a defect in merchandise that was received by a buyer and that
has caused a considerable pain for the buyer
It is very important to have a system that owns the lifecycle of the data set to
create a single source of truth. Also maintaining a single, simple architecture
eases integration into other systems.
QUESTIONNAIRE
CAN I USE THE PHOTOS AND VIDEOS AS EVIDENCE IN COURT FOR OR AGAINST A LAWSUIT?
Photo and video evidence can be extremely effective in legal proceedings.
Potential evidence is everywhere and readily available with the proliferation of
surveillance cameras and smartphones in everyone’s pockets. With this
availability, every legal claim seems to incorporate photos or video. But is
photo and video evidence always admissible in court? What are the pitfalls to be
aware of when using such evidence?
ADMISSIBILITY
In order for photo and video evidence to be admissible in court it must meet two
basic requirements: relevance and authenticity. In order for evidence to be
relevant it must have probative value. In other words, it must either support or
undermine the truth of any point at issue in the legal proceedings. In order for
evidence to be authenticated, it must accurately represent its subject as
related to the legal claim. For example, a photo or video used as evidence in an
accident case must truthfully represent the conditions of the road at the time
and date of the accident.
OBJECTION TACTICS
While photos and videos may seem like concrete, immutable representations of
reality, the fact is that this evidence can be manipulated in order to skew that
reality. Lighting, position, perception, filters and editing can be
strategically used to misrepresent the facts. Attorneys know this and will use
objection tactics to claim that the evidence should be inadmissible. The
following are some of the most common objections to photo and video evidence:
* Undue Prejudice: An attorney can argue that the photo or video evidence is
not a reasonable representation of its subject and may result in undue
prejudice.
* Hearsay: If there is no witness present who can be cross-examined, an
attorney can argue that the substance of the photo or video evidence is
hearsay.
* The Best Evidence Rule: If the photo or video is secondary evidence (a copy
or facsimile), an attorney can argue that the original copy is superior
evidence.
* Lack of Foundation: When visibility, the time of day, the weather or some
other factor is at issue in the litigation, an attorney can question a
substantial similarity between the occurrence in question and the photo or
video evidence.
Photos and videos can serve as valuable evidence in litigation proceedings. In
order to ensure that such evidence is admissible in court, it is important to
establish a formal policy and or a system for the collection and preservation of
the evidence, to adhere to the requirements of relevance and authenticity and to
prepare for the objection tactics of the opposition.
WHY THE CCTV VIDEO-BASED PHOTO DOCUMENTATION SYSTEM YOU HAVE TODAY IS A
NIGHTMARE TO DEAL WITH?
Even though video seems much cooler documentation to have as proof, it is just
not very practical when the time comes to retrieval of the data. We have
customers and prospects that are switching from their CCTV video camera-based
system to our LoadProof system. The most painful thing with the video-based
camera system is that, the warehouse manager has to sit and watch hours and
hours of video just to get that exact shot where that specific pallet is being
loaded. Whereas with the LoadProof system, each individual pallet is captured as
part of the Load Verification process, it is much easier to get to the photos
for a specific pallet, from the list of all the photos that are available in the
system. And this means you are not wasting hours and hours of time watching the
video, instead you are very quickly performing the steps below to retrieve the
photo you need
* Input the date range with From date and To date
* Hit enter to get a list of all the photos for that date range
* The end user could increase the # of loads displayed per page to 100 so
quickly navigate to that page that has that specific load
* After identifying that specific load, drill down into the Load
* From there the end user can take a PDF of that entire load – meaning all the
photos that belong to that load or
* Take the photo of that one particular pallet from that load and share that
alone in an email.
With this approach, the retrieval is done in seconds or minutes instead of
spending hours watching the entire video.
START SAVING IN CHARGEBACKS, DAMAGED & REJECTED LOADS, FREIGHT CLAIMS &
VISIBILITY, TODAY, FOR A VERY LOW PRICE
Get a Demo
2
RETRIEVE PHOTOS SUPERFAST
RETRIEVAL OF PHOTOS NEEDS TO BE PERFORMED IN A SUPERFAST FASHION, SO THAT YOU
AND YOUR COLLEAGUES CAN VERIFY IF YOUR TEAM SHIPPED THE LOADS PERFECTLY
SUPERFAST, BECAUSE IF THERE IS A PROBLEM ON YOUR END, YOU NEED TO FIX THAT FIRST
QUICKLY.
* Retrieve photos in seconds by inputting the contextual data
* Query-based logic to retrieve photos by inputting contextual data using
Boolean algebra-based criteria with multiple contextual data elements
* By inputting pre-defined contextual data
* Very flexible contextual data capture capability & hence searches by the
contextual data that was captured is so much easier
* Search by the entire contextual data
* Search by a portion of the contextual data
* Search by providing one or more contextual data using an OR or AND condition
* Search by the category of the loads, the following categories are allowed
* Load
* Quality Issue
* GEMBA Walk
* Safety Issues
* Miscellaneous
* Search by date the photo was captured
* Search by a date range by inputting from date and to date the photo was
captured
* Ability to list 10 or 25 or 50 or 100 records per view
* Ability to Export the data to an external file
* Ability to reconcile that exported data against an ERP system or a Warehouse
Management System or a Transportation Management System or a Freight Claims
Management System or a Deductions Management System or any other Supply Chain
System
* Ability to switch from one facility to another facility by simply clicking on
the facility within the same corporate
* Can easily retrieve photos from different locations, the following hierarchy
is supported
* Corporate level - Users are set up at the corporate level that can retrieve
photos from any site
* Network Level - Users are set up at the network level (a network is a group
of sites with a certain common attribute) so users at the network can
retrieve photos from any site that is within their network
* Site Level – Users are set up at the site level, so they can retrieve photos
from their sites only
OLD WAY
* Manually search for the photos in the users file folder structure by date, by
time or by user
* Manually search for the photos in the user’s inbox
* Manually search for the photos in the word document
* No way to look at photos that are stored in another location because all
these photos are stored in a local drive that is local to the facility
NEW WAY
* Search by the contextual data using a query-based logic quickly and retrieve
the correct photos in seconds
* Search by the entire contextual data
* Search by a portion of the contextual data
* Search by providing one or more contextual data using an OR or AND condition
OLD RESULT
* Search and retrieval of photos takes hours because it is manually done by
executive assistants that are scanning the picture, the text, the date, the
order number or Bill of lading number with their eyes, which is a painstaking
process
* There are 2 to 3 clerical assistants that are working only on the organizing
and retrieval of photos, that is an additional cost of $100K to $150K for the
operation
NEW RESULT
* Search and retrieval of photos takes seconds instead of hours
* Can display multiple rows of the pictures in counts 10 rows per page or 25
rows per page or 50 rows per page or 100 rows per page
* Can easily export that list on the page into an Excel spreadsheet and can be
further worked upon easily
WHEN THERE IS A CHANGE, THERE IS RESISTANCE, BUT IT IS WORTH IT
Change management and innovation go hand in hand. It is comparatively easy to
innovate, however getting the entire organization to adopt that change is
trickier, even though we all know that change is the only thing that is
constant. In an area like supply chain, where conformity is favored over
individuality, changing things gets even more challenging.
There are many reasons for it, including:
* Nobody likes a change in the status quo.
* People are territorial, and nobody wants to lose their territory.
* Organizational inertia makes it much easier to do things the same old way.
* Embracing the "If it ain't broke, don't fix it" mentality.
* People in general are risk averse. Nobody wants to risk what they have and
where they have gotten.
So the critical task is not just innovating, but also fostering that innovation
in a way that gains adoption. Without buy-in, it's simply too easy to abandon a
truly great and innovative idea. I've experienced it in our business.
For example, one customer, with the data center general manager acting as
champion, bought and installed our product.
A sudden management shift brought in a new DC GM and the product remained
unused...and the potential for innovation was lost despite huge potential
upside. Another customer, on the other hand, installed the product and loved
it. They asked us for more features, and they tweaked their infrastructure to
get the most out of the solution.
Their feedback has helped us improve our product. And their enthusiasm was
heartening too, as they told us how much better their work went. In the early
days, adoption was a struggle, but the leadership asked us to do additional
training and share tips and tricks. Eventually, everyone got on board. Older
workers liked the improved ergonomics, and the ability to maximize the font
size. Younger folks liked using familiar technology. Without the extra work,
though, adoption might not have happened.
Any innovation needs tweaking and final touches to make sure the user experience
is 100% easy and smooth. That work can be done only by working closely with the
end users, listening to their feedback and incorporating their suggestions.
When Steve Jobs had the initial iPhone prototypes built, he started using it.
Scratches on the screen annoyed him—and the ultimate design was improved. An
article in Business Insider told the tale this way:
Steve had been using a prototype iPhone for a few weeks, carrying it around in
his pocket. When his lieutenants were assembled, he pulled the prototype out of
his pocket and pointed angrily to dozens of scratches on its plastic screen.
People would carry their phones in their pockets, Steve said. They would also
carry other things in their pockets--like keys.
And those things would scratch the screen. And then, with Apple just about to
ramp up iPhone production, Steve demanded that the iPhone's screen be replaced
with un-scratchable glass, "I want a glass screen," Steve is quoted as saying.
"And I want it perfect in six weeks."
Apple sourced the glass from Corning, an American company. To get product in
time, Apple ended up working with a Chinese manufacturer to get a factory built,
and to get a team of engineers to figure out how to make the new screens work.
Within weeks, iPhones were rolling off the lines. "Three months later, Apple had
sold 1 million iPhones," the article said. "Four years later, Apple has sold
~200 millions of them."
In this case, because it was a consumer product, the issues were easy to
identify. However, if the company hadn't done their work, the iPhone may not
have become a household name all over the world. In the business-to-business
(B2B) sector, where a product is very specialized, this type of iterative
innovation is less common.
In the B2B space, then, it's critical to have structure and process in place to
get feedback from end users to support innovation and ensure proper change
management to allow input to be incorporated. Without help, adoption can get
stuck. This can take many forms, from a suggestion box or web site that collects
feedback to longer user-input sessions. Usually, IT and business groups are
moving these processes ahead. The engineers are smart but tend to make things
too technical and complicated because for smart people complicated things are
easy to do. Operations, meanwhile, adopts a Keep it Simple Stupid (KISS)
approach that dumbs down everything. You can capture the best of both of these
worlds by experienced operations guys or even consultants that have deployed
many operational capabilities. They can look at the end product before
deployment and provide feedback, discerning whether it makes sense for their
users, before doing the department wide roll out. By addressing user feedback,
this team can make the change management phase of the project easier and ensure
smooth adoption.
QUESTIONNAIRE
LEAD WITH THE MILLENNIALS IN YOUR ORGANIZATION
This step is very important because the younger generation, especially the
millennials tend to be a lot more technology savvy, not only they are technology
savvy, but also technology dependent. Embracing innovation and creativity in a
democratic manner gets millennial’s excited. Organizations can go a step further
and reward innovation that solves problems in ways that results in better ways
of doing work, in cost savings or in improving the workplace generally, making
the workplace better in general. Let me offer one example that I experienced
during a product introduction we did. A millennial supervisor on the evening
shift of the warehouse made a slight change to standard procedure. Instead of
walking next to his employees, who were pulling cases from reserve locations in
their trucks, he instructed the operators to record themselves using our devices
and app for 30 minutes. Later, he observed those videos and critiqued
constructively to help operator employees do their job better. The operator
employees were filmed performing in reality, without a supervisor breathing down
their neck, and the supervisor was freed up to focus on other tasks. Identify
such opportunities and reward creative use of technology to set an example that
the rest of the organization can follow.
SHADOW, HELP WITH EMPATHY AND RESOLVE ANY ISSUE THAT ARISES IMMEDIATELY
Any experienced IT project manager will tell you how important this is. If the
newly implemented system works really well, employee adaption becomes a lot
easier, because the employees trust the system. Once the system wins the
employees’ trust and confidence, they embrace the system whole heartedly, often
these employees would tell themselves, hey dumb me, the system is always
correct, I might as well follow the system, that is why it is super important to
immediately address and resolve the issues that are reported by the employees as
quickly as possible.
CELEBRATE SMALL SUCCESSES
Again, this is another pretty basic project management best practice, which
seems very simple, but produces amazing results when implemented correctly. When
you are executing as a team, it is all about the momentum, when you celebrate
small success it builds momentum and people get in their zone and perform their
best. The small successes lead to big successes, then such successes become
contagious and infectious, the enthusiasm spreads suddenly a new energy is
infused into the organization.
LEAD WITH THE MILLENNIALS IN YOUR ORGANIZATION
This step is very important because the younger generation, especially the
millennials tend to be a lot more technology savvy, not only they are technology
savvy, but also technology dependent. Embracing innovation and creativity in a
democratic manner gets millennial’s excited.
Organizations can go a step further and reward innovation that solves problems
in ways that results in better ways of doing work, in cost savings or in
improving the workplace generally, making the workplace better in general. Let
me offer one example that I experienced during a product introduction we did. A
millennial supervisor on the evening shift of the warehouse made a slight change
to standard procedure. Instead of walking next to his employees, who were
pulling cases from reserve locations in their trucks, he instructed the
operators to record themselves using our devices and app for 30 minutes. Later,
he observed those videos and critiqued constructively to help operator employees
do their job better. The operator employees were filmed performing in reality,
without a supervisor breathing down their neck, and the supervisor was freed up
to focus on other tasks. Identify such opportunities and reward creative use of
technology to set an example that the rest of the organization can follow.
SHADOW, HELP WITH EMPATHY AND RESOLVE ANY ISSUE THAT ARISES IMMEDIATELY
Any experienced IT project manager will tell you how important this is. If the
newly implemented system works really well, employee adaption becomes a lot
easier, because the employees trust the system. Once the system wins the
employees’ trust and confidence, they embrace the system whole heartedly, often
these employees would tell themselves, hey dumb me, the system is always
correct, I might as well follow the system, that is why it is super important to
immediately address and resolve the issues that are reported by the employees as
quickly as possible.
CELEBRATE SMALL SUCCESSES
Again, this is another pretty basic project management best practice, which
seems very simple, but produces amazing results when implemented correctly. When
you are executing as a team, it is all about the momentum, when you celebrate
small success it builds momentum and people get in their zone and perform their
best. The small successes lead to big successes, then such successes become
contagious and infectious, the enthusiasm spreads suddenly a new energy is
infused into the organization.
ESTABLISH A FEEDBACK LOOP
This is again another basic project management best practice, when implemented
correctly produces amazing results. Establishing an engaging feedback process
and acting on those feedback swiftly is very powerful. I still remember back in
my Analyst days, I worked with a Project Manager Dave, we had just gone live
with a Warehouse Management System, the dust hasn’t settled yet, it was chaotic,
the exceptions were not handled very well, but Dave instituted this practice of
getting donuts for all of us every day in the evening, wherein he would start
the feedback session with the donuts after the morning shift is over around 4
PM, sometimes these meetings would go on for more than an hour, but running
those meetings, getting those feedback, fixing those issues immediately for 2
weeks, 14 consecutive days made all the differences in the world, not only that
project was a huge success, but also the system was very well received and
produced very good results for the operations team.
GIVE THE VETERANS SOME TIME, LET THEM LOOSE ON THEIR DAILY METRICS FOR A WEEK OR
SO
Whether we like it or not, humans are the most difficult ones to change. And
older humans struggle a little more. Veterans having gotten to doing the things
the same way they had done struggle a little more when a new change is
implemented. Giving them some slack, empathizing with them and pairing them up
with some millennials so they can get help and establishing a environment where
they ask for help without feeling shy or hesitant helps them get through the
process of change easily and quickly.
WHEN DESIGNING PROCESSES FOLLOW THE KISS METHOD, MAKE SURE OPERATIONS FOLKS HAVE
AN EQUAL SAY IN PROCESS DESIGN
This is extremely important, because in many cases I have seen where IT folks
tend to design processes also, as they are the ones that design and implement
systems. There is a big difference between the people in the IT teams versus
people in the operations teams that are doing the daily grind. There is a big
difference between the expert that makes the car and the expert that drives the
car. The expert that drives the car should be telling the expert that builds the
car on how to build the car, how the seats need to be positioned, how the
steering wheel needs to be positioned, how the dash needs to be laid out etc. In
the same fashion, the people that execute the system on a daily basis need to be
telling the people the design, build and implement the systems on how it needs
to be built. If you let the IT people design the system, generally the IT people
are smart so they tend to build them with complicated steps because for smart
people it is easy to execute such complicate steps, whereas when you are doing
the daily grind where the most important metric is the throughput of the
facility, KISS principle works best, which means the systems need to be dumbed
down, so anybody can not only follow and understand, but also smoothly execute
at its maximum speed, so the maximum possible throughput of the facility can be
attained.
ESTABLISH REVERSE-MENTORING PROGRAMS LEVERAGING MILLENNIAL TECHNOLOGY SKILLS
Forward thinking leaders have already started doing this, especially in large
organizations. CIO’s are buddying up with freshly minted college graduates so
that they can help each other. While the experienced senior manager provides
career guidance to the fresher, the fresher shows the senior manager the trend
among the younger crowd. Mark Zuckerberg, CEO and founder of Facebook, and
Donald Graham, CEO of the Washington Post, are a great example of a power
mentoring relationship as they both gain a great deal from their relationship
with one another. Early on in his tenure at Facebook, Zuckerberg turned to
Graham for advice on being a CEO and Graham received the benefit of Zuckerberg’s
expertise on social media.
START SAVING IN CHARGEBACKS, DAMAGED & REJECTED LOADS, FREIGHT CLAIMS &
VISIBILITY, TODAY, FOR A VERY LOW PRICE
Get a Demo
3
SHARE PHOTOS SUPERFAST
SHARING OF PHOTOS NEEDS TO BE PERFORMED IN A SUPERFAST FASHION, SO THAT YOU CAN
SUBMIT PHOTOS TO THE PARTIES THAT NEED THEM TO RESOLVE THE CLAIMS ISSUES ASAP SO
THEY TRUST YOU AND AGREE THAT YOU AND YOUR TEAM PERFECTLY SHIPPED THE LOADS
SOONER.
* Download one PDF and upload to Retailer vendor portal – this is what all
retailers want. Irrespective of any number of photos you have, you can
download all of them in 1 PDF and upload them to the Retailer portal. Imagine
doing this for 20 times once for each photograph manually, now all that is
simplified, instead of doing 20 times the user has to do it only once. The
PDF has both photos and the associated contextual data, along with that it
also has the user that captured the photo, the date stamp, the time stamp and
the GPS coordinates. All this info establishes the credibility of the photos
and also the systems and processes in place to capture all this data, which
add even more credibility when this is submitted as evidence to insurance
companies for claims or even as evidence in a lawsuit situation.
* Share photos through email, just input the email and hit send button, links
to the photos are emailed to the addressee. All the addressee has to do is
click on the link and
* Self Service capability - Set up users in the system, so that users can log
in and look it up themselves, no need for a phone call or an email. Users
from the other end can log in and look at the photos and check the condition
of the load even before the load arrives at their end for receipt. This is
usually recommended for a long-term customer or a partner within the same org
* Photos can also be shared by copying the link for just one photo alone
* All the photos within a load can also by copied by clicking on COPY ALL and
pasted to an email or other documents
* Also, with the tablet, users can share the photos from wherever they are
instead of walking back and forth to their desk from the place where the
photos are taken, so all the time that was spent on walking back and forth is
saved.
* Photos along with the contextual data can be shared with anyone and everyone
even if they don’t have access to LoadProof. As long as the person has
internet access, they will be able to view the photos
OLD WAY
* Warehouse Managers have to manually copy the photos to their email and send
them to the receiver.
* Alternatively end users can also copy the photos to a word document then add
contextual data to the word document and then share the word document itself
as one PDF document in an email
NEW WAY
* Much easier way to share, just put in the email address and hit send, the
recipient receives a link and can easily look at all the photos just by
clicking the link
* Share all the photos in one document as a PDF, instead of sharing photo by
photo n number of times {where n is the number of photos}
* Share just one or all the photos by copying the link and sharing the link in
an email or in a document
OLD RESULT
* The emails with photos would not get delivered and get stuck in the email
server, now the warehouse manager has to call the IT help desk to get the
photos retrieved
* Emails with photos would end up in spam folder
* Emails with photos would end up in trash folder
NEW RESULT
* The emails with photos never get stuck, because the emails have only the
hyperlinks, instead of attaching the photos themselves, hence they always get
delivered
* There was never a delivery issue when the recipients are set up as users
within the LoadProof system
* Uploading pictures to the retailer portal was a breeze
USABILITY IS A BIG DEAL, SO PAY VERY CAREFUL ATTENTION TO IT, IT CAN MAKE OR
BREAK YOUR GOAL
Change management and innovation go hand in hand. It is comparatively easy to
innovate, however getting the entire organization to adopt that change is
trickier, even though we all know that change is the only thing that is
constant. In an area like supply chain, where conformity is favored over
individuality, changing things gets even more challenging.
So the critical task is not just innovating, but also fostering that innovation
in a way that gains adoption. Without buy-in, it's simply too easy to abandon a
truly great and innovative idea. I've experienced it in our business.
For example, one customer, with the data center general manager acting as
champion, bought and installed our product.
A sudden management shift brought in a new DC GM and the product remained
unused...and the potential for innovation was lost despite huge potential
upside. Another customer, on the other hand, installed the product and loved
it. They asked us for more features, and they tweaked their infrastructure to
get the most out of the solution.
Their feedback has helped us improve our product. And their enthusiasm was
heartening too, as they told us how much better their work went. In the early
days, adoption was a struggle, but the leadership asked us to do additional
training and share tips and tricks. Eventually, everyone got on board. Older
workers liked the improved ergonomics, and the ability to maximize the font
size. Younger folks liked using familiar technology. Without the extra work,
though, adoption might not have happened.
Any innovation needs tweaking and final touches to make sure the user experience
is 100% easy and smooth. That work can be done only by working closely with the
end users, listening to their feedback and incorporating their suggestions.
An Engaging UI UX is a Key ingredient for your Enterprise Supply Chain Apps.
A very good UI (user Interface) and hence a very good UX (User Experience) is an
important component in improving the warehouse and distribution center
productivity.
In this day and age where Apple and Android have completely changed the user
experience that is so easy to not only understand and use the app within
seconds, but also figure out any new capabilities on an intuitive basis using
hand gestures such as touches, swipes, pinches etc., it is very important to pay
attention to the enterprise apps that are deployed in your Supply Chains today.
Particularly in the distribution center, there is significant time that is spent
on training the end users. I’ve seen many distribution centers that are
literally revolving doors, where personnel come and go. All these personnel go
through training for weeks to understand and to improve their proficiency in
their work, so that is at least 40 hours spent per employee on training, that is
approximately $10,000 at a fully loaded labor cost of $25 per hour. And nowadays
on an average the warehouse is churn is 50%. As a warehouse manager if you are
running a facility with 50 people and at the end of the year you lost 25 people,
that dollars spent on training those 25 people, which is $10,000 per person, the
dollars lost is $250,000. That is a lot of dollars to lose.
These kinds of dollars lost scenarios could be significantly reduced if you
choose a tool with a very good UI. The mobile technology is evolving and at the
same time it is very important to choose the tools with the best UI because that
will not only reduce your training time and but can also simplify the processes.
For example, I had this customer where they have this laminated card given to
every single operator where in all the keys such as the function keys, hotkeys
and all the different keystroke sequences that they have to enter is printed.
They have to constantly take it out and then refer to execute that function.
This could have been simplified in the tool with a very good UI. There is no
point in trying to hit at F15, F17, and F19, when you are all the way up there
in the seventh level trying to pick that one product. Instead of trying to
remember that Function key we can simplify it so with much more meaningful
description to the whole thing, instead of just hitting F19. If you put a back
or skip in the UI or something like that will be easy for the personnel to
intuitively get it right and easy to remember. That’s why it’s very important to
pay attention to the UI. For example, just think about iPad, when a grandma
takes iPad and starts watching movies all by herself without referring to any
user manual.
The same way the babies take the iPad and have fun, play games etc. Having said
that the UI/UX is important especially in this day and age where Millennials are
walking into the DC in troves. They’re used to this touchscreen technology and
they grew up with these mobile devices, so it’s important to get the UI right.
At the same time you should also significantly plan to reduce your training time
which can result in a lot of dollars saved. Especially if you have a lot of temp
workers coming and going and if your churn rate is high, this best practice will
help you in cost savings and in increasing productivity. Thanks for taking the
time to watch this video we’d love to hear your thoughts and please share your
comments below. If you look at it in depth, how to get this UI right, and if
you start analyzing the psychology behind that, this what you find. Humans are
attracted to beautiful things, whatever it is, it doesn’t matter, if it is
beautiful, it gets quite a bit of an attention, then humans will engage and
interact with it more. It is just how us humans are wired. So, if you make the
application beautiful, use stunning pictures, use beautiful lines, use beautiful
shapes, also symmetry is another property that enhances beauty, so making
objects symmetrical also makes things beautiful, so humans will engage with it
more. Also, another psychology is that “Attractive things work better”, It
refers to users’ tendency to perceive attractive products as more usable. People
tend to believe that things that look better will work better — even if they
aren’t actually more effective or efficient.
Users often perceive aesthetically pleasing design as design that’s more usable.
A positive emotional response to the visual design will make them more tolerant
of minor issues, and also first Impressions matter a lot too.
So that is why we took a lot of time to thoroughly analyze the UI UX of
LoadProof and came up with very simple set of steps to do the following :
* Super-Fast Photo Capture
* Super-Fast Photo Upload
* Temporarily holding of Photos when needed with ease
* User friendly tagging of photos with appropriate contextual data.
In a quicker way, without requiring training, without having to read a
complicated manual, without requiring any hand holding, everything is same as a
consumer app in your personal smart phone.
QUESTIONNAIRE
WHAT ARE SOME UI UX BEST PRACTICES TO FOLLOW TO GET MOST OUT OF THE PHOTO
DOCUMENTATION SYSTEM?
DO NOT MAKE THE USER WRITE ESSAYS IN THIS SMALL SCREEN WITH A TINY KEYBOARD
Keep in mind the user is doing everything in a mobile device with a small screen
and a tiny keyboard, so do not make the user write essays in this small screen
with a tiny keyboard. If the process requires the user to write so much content
while capturing photos, then the small mobile device is a wrong tool to use for
this purpose. At least provide him with a tablet or redesign the process such
that he uses a different tool, or this step is performed in his computer or this
step is not performed as part of this process.
DO NOT CREATE LONG USERNAMES, KEEP THEM TO 8 BYTES MAX
It is important to keep in mind that the user is doing everything in a small
screen. Also, it is equally important to empathize with the user, because he is
already doing a myriad other thing and now asking him to do one more thing is
going to put even more pressure on him and distract him, so there is a chance
that he is going to make a mistake while doing all these actions. So, it is very
important to make it as easy as possible for him to do his job. That is why
keeping the usernames shorter will make the life on the floor easier because it
is still 2 less characters to type while doing this on a small mobile device
with a tiny keyboard.
DO NOT COLLECT A LONG LIST OF CONTEXTUAL DATA UNLESS UNTIL IT IS ABSOLUTELY
NECESSARY
We have customers that collect just the bill of lading and we also have
customers that collect 20 different contextual data elements. In the case of the
former customer, they want to keep it very simple without affecting the
throughput and for all of their scenarios capturing the BOL suffices because
with that BOL, they can retrieve and share anything and everything they need.
Where this latter customer that ships important parts that need to be shipped
with express same day or overnight delivery service level, so that the part is
delivered immediately the next day or the same day as a lot of dollars are being
wasted as the entire team of very expensive tools and experts with high dollar
hourly rates are waiting to get the job completed.
TAKE ADVANTAGE OF THE BAR CODE SCANNER AND THE OCR SCANNER WHEN INPUTTING LONG
STRING OF DATA
In order to make the data capture not only so easy, but also error free, we have
added both barcode scanner and OCR (Optical Character Recognition) capability to
the app. This is very important because the last thing you want is a tool that
makes you do a lot of extra work or a tool that is so error prone due to fat
fingering errors. In order avoid both of those scenarios’ users can easily users
can invoke the barcode scanner that can scan multiple barcode symobologies such
as I2 of 5 or Code 128 or UCC 128 or anything similar. The app also has the
ability to scan and capture any text that is printed on a label or a document,
so users don’t have to manually type them.
MINIMIZE THE KEYBOARD USE AS MUCH AS POSSIBLE
The app also provides number keyboard versus alpha keyboards and also non
keyboard alternatives to make the data capture so easy.
TRY TO PROVIDE MULTIPLE CHOICE OPTIONS THAT THE USER CAN CHOOSE FROM RATHER THAN
WRITE CHARACTERS USING THE KEYBOARD
The other important aspect that is not used often are the radio buttons and the
check boxes. The radio button serves as a nice reply function for a
multiple-choice question, whereas the check box functions as all the steps that
are completed so personnel can mark of the steps very similar to a check list.
It is important to take advantage of that when needed in order make the data
capture step easy for personnel on the floor.
IF YOU THINK YOU ARE USING THE KEYBOARD WAY TOO MUCH, CALL US, LET US HELP
FIGURE OUT WAYS NOT TO USE THE KEYBOARD SO MUCH
As always there are things that come up, so if you feel like you are spending
way too much time capturing data, then call us we will share our secrets on the
best practices we follow to make your data capturing much easier.
WHEN YOU ARE STRETCH WRAPPING THE LTL PALLET VERSUS A FTL PALLET, ARE YOU USING
THE STRETCH WRAPPER WITH THE SAME GAUGE?
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4
SUPPORT SUPPLY CHAIN ENTERPRISE SYSTEM ARCHITECTURE
A CENTRALIZED ENTERPRISE SYSTEM THAT SUPPORTS YOUR ENTIRE SUPPLY CHAIN NETWORK,
ALL LOCATIONS, YOUR ORG HIERARCHY, THAT IS HIGHLY SECURE AND PROVIDES ACCESS TO
ALL PERSONNEL THAT NEED TO CAPTURE PHOTOS, RETRIEVE PHOTOS & SHARE PHOTOS IS
NEEDED TO DOCUMENT ALL YOUR LOADS.
* Supports Organizational Hierarchy
* Corporate Level Users have access to all the sites within the entire
corporate of the Supply Chain network
* Network Level Users have access to all the sites within a specific network,
which usually represents a specific line of business of a group of sites that
belong to a specific customer
* Site Level users have access to the photos that belong to that site only
* Customer Account Level users can also set up by mimicking the sites as
customer accounts
* Both Admin and non admin users can be set up at Corporate level, Network
level and Site Level
* Centralized cloud Based System
* Accessible from anywhere through the browser
* Upload Photos from anywhere through the app
* Highly Secure
* All connections to the system are SSL enabled
* Token based validation for all communication to the portal and the mobile app
* Supports both iOS and Android Mobile Operating Systems
* System of Record for your Enterprise for Photos and Videos. Similar to how
the ERP system is the system of record for the Purchase Orders and Sales
Orders, like that it is important to have a System of Record for Photos also,
as these photos and videos are important and sensitive data that belong to
your enterprise. Such data should not be stored in a user’s computer or their
inbox or their Smart Phone. These photos and videos, which are enterprise
data that are needed in case of a lawsuit or to provide proof to insurance
companies should be retrievable by the key system and process owners in case
of an emergency.
* As part of SOX – Sarbanes Oxley requirements for Public companies, these
enterprise data need to be stored in systems that are supported by proper
back up processes, storage processes, disaster recovery processes, data
retrieval processes, mirroring etc. Just in case something goes wrong and the
computer crashes or gets impacted by a flood situation or a thunderstorm or
any natural disaster, the systems need to support retrieval of all that data.
OLD WAY
* Photos were stored in the user’s computer
* Photos were stored in the user’s inbox
* Photos were stored in user’s smart phone
* Photos were stored in user’s digital camera
* Photos were stored in either Google Drive
* Photos were stored in Microsoft Share point within the local network
* Photos were stored in a local folder within the local facility computer
NEW WAY
* Photos are accessible by users at the corporate level, meaning users at the
corporate level can look at the photos at any site within the corporate. They
can easily switch from one site to another site in the portal
* Photos are accessible by users at the network level
* Photos are accessible by users at the site level
* Controlled access can be provided to the users
* Users with App access only
* Users with Browser access only
* User with both app access and browser access
OLD RESULT
* There was no centralized system at all, often photos were lost
* Without a centralized system there was no way for logistics managers sitting
at the corporate level to look at photos at the different locations
* The only way to look at the photos was to share them through emails, which
means users will have to deal with all the issues with attaching large
attachments to the email and getting them sent through the email system
* There was a lot of time spent on sharing pictures, making sure the other
party got it
NEW RESULT
* Photos were shared with ease
* Photos were never lost
* A lot of time was saved, that was previously spent in accessing the photos
* When sharing pictures were never lost, the sharing process was always
successful, the recipient always got it
* There was a big relief among the warehouse personnel in case they received a
chargeback email, they slept peacefully knowing that they always had proof to
share it
PHOTOS & VIDEOS ARE VERY IMPORTANT DATA THAT NEED TO BE CARED FOR LIKE ANY OTHER
VITAL ENTERPRISE DATA SUCH AS PURCHASE ORDER, SALES ORDER, ITEM MASTER ETC.
Data is the new oil of the Digital economy. It has been said that data in the
twenty-first century is like oil in the eighteenth century. I don’t agree with
this 100%. Like oil, data has to be refined before it is used, and it’s only as
valuable as the insights that are drawn from it. Further, oil is a limited
commodity, and we all know that the deluge of data is getting bigger every day.
And with the proliferation of sensors everywhere, especially in mobile devices,
it is much easier to gather data from business operations and also get much
better insights from it.
We are data rich, but information poor, this is changing with the rise of AI, ML
and the cost of computing power going down significantly experts are able to run
several analytics models and cull out some deep insights from the data that is
available.
According to a McKinsey Report [1]
* Companies have managed to generate 20% of their revenue from Data and
Analytics products and services
* Data experts are getting a seat in the C suite
* Companies are incorporating something called “Data Culture”, adapting a Data
and Analytics basis for all the functions in the organization, not just for
decision making, but making data and analytics an integral part of everything
of an organization,
* Above all, the high performers indicate that their leaders are creating both
data and analytics strategies for the long haul. Meaning these organizations
are making data a core part of employees’ workflows and mind-sets by
educating them as part of a broader effort to build a strong data-driven
culture. All the while, they are ensuring that high- quality data and modern
technological foundations are in place to support these efforts at scale.
THE POWER OF PHOTO AND VIDEO DATA
Now let us revisit the power of data in the current context, which is adding
this Centralized Enterprise Class Photo & Video Documentation System for your
Supply Chain. There are a lot of things that can be done with this data in the
form of photos and videos.
One important application is this capability called Smart Contracts in the Block
Chain arena, where ownership and payments to the service providers
are automatically triggered based on receipt of the merchandise at a certain
point in its journey. In a Supply Chain when a load is shipped, it could get
transported by multiple parties (for example let us take an international
multimodal shipment, where a container full of manufactured and assembled goods
is shipped from a distribution center, then it gets transported from the DC to
the departing port by a truck, then it gets transported from the departing port
to the destination port in a Ship, then from the destination port to a hub near
the destination through rail and finally from that destination hub to the final
destination distribution center through another truck) that own the product
based on the points where the hand off happens. During this journey different
parties owned the goods and the ownership transferred and different parties have
different insurance companies whom they insured the shipment with, which needs
to be part of the smart contract and also once these parties complete their leg
of the whole journey they could get automatically paid, by uploading the photo
proof with data elements such as the end user that made the hand off, the end
user’s driver’s license proof, along with that the date stamp, the time stamp,
if it is a perishable or a produce merchandise, then possibly the temperature,
then also the GPS coordinates where the hand off occurred, these companies that
offer this service would love this opportunity to automate this step because
that would help them get paid faster, which means better cash flow situation for
their organizations and also some efficiency induced in the whole process to get
paid.
Also, if there is an exception that was reported, automatically provide all
these photos that were taken at the hand off points of the other legs of the
whole journey to other parties or the insurance companies involved in the Supply
Chain community, so the exception can be quickly addressed, and the
concerned parties are compensated accordingly.
Also, during this pandemic, we saw how useful the no touch bill of lading was. A
bill of lading or a shipping manifest is a legal document that is required by
every transportation service provider, a truck or a carrier to carry it along
with them to demonstrate to a law enforcement officer that they are hauling a
merchandise that is legally allowed, or if it is a controlled substance they do
have all the relevant documentation like a Drug Enforcement Administration
certificate or anything else, the problem is this was always a paper document,
that the truck drivers need to carry it along with them until the transportation
is complete and also attach it to a proof of delivery document with the
signature of the recipient. Now with this being paper, with them carrying around
in their hands, was spreading the Covid 19 virus, so it made sense to carry it
electronically and share it as well as get it signed on a no touch basis wither
by emailing and or texting to perform all those steps. So, at that time sharing
these documents as photos was quite useful.
The other area where these photographs, videos and documents are useful are for
better Supply Chain Visibility. By reading the contents of the different
documents along with the context and along with the GPS coordinates and the
actors that are taking the photos several insights can be obtained on the
on-time delivery of the shipments, missed appointments, even traffic patterns
around the area where the delivery needs to happen and this whole repository can
act as a massive reservoir of data, where even status of purchase orders can be
inferred. These data will be highly useful in case of an exception that occurred
due to some kind of an outage of a specific service that is essential for a
normal functioning of the Supply Chain. Also now running AI and ML models on
this data with additional information such as weather at that location at that
time, interruptions to Supply Chains can be forecasted, against which operators
within those Supply Chains can be better prepared to address any exceptions that
might arise.
So now realizing all these opportunities, the organizations that are currently
installing systems and infrastructure to house such a data repository need to
include these photographs and videos within their data architecture so that
they can nicely leverage the opportunities available with such a system and also
can integrate with the other systems in order to maximize this data
culture-based approach.
MCKINSEY REPORT
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INTEGRATE WITH OTHER SYSTEMS QUICKLY AND EASILY
THE PHOTO DOCUMENTATION SYSTEM NEEDS TO BE VERY EASY TO INTEGRATE INTO OTHER
SUPPLY CHAIN SYSTEMS SUCH AS WAREHOUSE MANAGEMENT SYSTEM, TRANSPORTATION
MANAGEMENT SYSTEM, CLAIMS MANAGEMENT SYSTEM ETC.
* Integrate with your internal systems
* Warehouse Management System
* Transportation Management System
* Deduction Management System
* Freight Claims Management System
* ERP system
* Any other Supply Chain System
* Any other Enterprise System
* Already Integrated with Mercury Gate My EZ Claims, Freight Claims Management
System
* This enables pulling of photos into Mercury Gate from LoadProof such an easy
task, photos are pulled in a few seconds
* These photos tagged with GPS coordinates, date stamp, time stamp and user id
that are executed in a systemic process are even more credible
* Highly Secure
* All connections to the system are SSL enabled
* Token based validation for all communication to the portal and the mobile app
* Two types of integration available.
* The first one is to build a tightly coupled integration using the API, this
means you can login from the other system using the credentials provided,
just pick and choose the photos needed and push a button, the photos are
pulled into your system
* The second integration involves lesser effort. Pick a field and use a custom
place holder field in your system and concatenate a fixed string that we give
you to the chosen meta data field and load that into the custom place holder
field. That will always give you the link for the pictures that are needed,
you can click that link from any system and view the photos
OLD WAY
* There was no integration available
* The only way to tie the photos together was to create a folder in the local
network drive, then zip that folder with photos and then share that zipped
folder in an email
* The other option was to manually send the photos in an email separately and
have the recipient look at the photos from the email
NEW WAY
* The photos are integrated such that from any system you can click on a
hyperlink that is tied to an entity such as a load or a shipment and have
that link open a new browser window, where in all the pictures are presented
for viewing
* Also, there is another tightly integrated option where in users from other
systems can even download the photos into their own systems
OLD RESULT
* Plenty of time was wasted in just doing this work manually matching up the
photos with the Supply Chain entities that are sitting in different systems
* Plenty of time wasted in sending emails back and forth with the right photos
and working the issues that come along with sending such emails back and
forth. Some of them are emails getting stuck in other inboxes due to size
restrictions, emails ending up in spam folders, trash folders etc.
* As the photos are being shared on an adhoc basis, parties are questioning the
credibility of photo proofs that are presented and the real purpose of the
photo proofs are not thoroughly accomplished.
NEW RESULT
* All the time that is wasted on sending emails back and forth is saved
* Everything is so easy and simple
* So much pain in avoided
* As the proof is getting submitted accurately through a systemic process, the
information itself is much more credible and proves to be a much more
reliable evidence for any claim that is being made.
* Incidents such as bad entities coming in the way and manipulating the photo
proofs are completely avoided as the photos themselves are locked records
once the phot proofs are loaded into the system
SAAS IN CLOUD IS MUCH EASIER, FASTER AND COST EFFECTIVE TO IMPLEMENT AND
MAINTAIN THAN ONPREMISE ENTERPRISE APPLICATIONS
This is an important decision that needs to be made, while deciding between SAAS
and On-Premise option. Even though it seems like everyone is embracing SAAS, but
still there are enterprises that are looking at this as a big step.
Traditionally the large enterprises have always harbored their data within their
IT infrastructure with all kinds of security that encompassed multiple layers of
encryption, protection, masking etc., with multiple levels of approval processes
and hierarchy-based authorizations etc. So, it is a big step to break away from
that culture and getting into a SAAS approach. SAAS has several advantages over
the traditional on-premise applications that are listed below
* Helps make budgeting simpler
* Easy to configure and use
* No huge upfront costs
* Predictable costs
* Shortens the implementation time for projects
* Highly scalable, with cloud you pay only for what you use, you can even
automatically upgrade to next plan when you exhaust resources in current plan
* Although limited, customization is comparatively inexpensive
* Upgrades are mostly included, not charged separately
* SaaS can be deployed even without the involvement of the IT staff
* Better integration with other systems
* Automatic data backup
* Enhanced data security, many providers use SSAE 16 (SAS 70) audit controls
SAAS VS. ON-PREMISES COMPARISON [1]
COST
The entry cost of both single and multitenant SaaS is fairly low compared to
on-premises solutions. But the year-over-year cost of SaaS is high and
businesses might end up spending more in the long run. SaaS pricing models are
flexible, while upgrade costs are also pretty low. SaaS minimizes the costs
related to internal resources and IT support as the provider is responsible for
most things. The entry and operations cost of on-premises solutions is high, but
on-going maintenance costs are low. Businesses also need their own IT
infrastructure and human resources to create a new environment and provide
support. In-house solutions also come with higher up-gradation and maintenance
costs.
IMPLEMENTATION
Both single and multitenant SaaS solutions can be implemented in less time
compared to in-house solutions. That’s because users can get started right away
after signing up for a subscription. SaaS solutions leverage the existing
platform that the vendor has already implemented, provisioned and tested.
On-premises solutions, on the other hand, take time, human resources and money,
while they also have to be upgraded manually, whether software or hardware.
CUSTOMIZATION
Customization of multitenant SaaS solutions is usually not possible as a large
number of users have to share the same application instance. However,
customization of single tenant SaaS is fairly easy if the app allows it.
Onpremises solutions offer more flexibility in this regard and allow enterprises
to customize almost everything. Better customization also relates to more
control over how the information is processed, stored and presented, which is
not something most SaaS vendor provides details about.
MAINTENANCE AND SUPPORT
SaaS requires very little to no IT dependency for app maintenance and support,
which is mostly limited to validation review and customization.
Since the provider takes the responsibility to ensure availability, security and
disaster recovery, businesses don’t have to worry about the IT stuff. However,
businesses have to trust the service provider with processing valuable corporate
data.
As far as on-premises solutions are concerned, enterprises themselves are
responsible for everything, including deployment and maintenance of the
software. The internal IT staff also has to ensure availability, but in return,
businesses get complete control over their data and a much better sense of
ownership.
SCALABILITY
SaaS solutions can easily be scaled according to growing business needs, while
they can also be scaled down to minimize wastage of resources. On-premises
solutions require long-term planning for scaling and are often not the best
solution for growing businesses as the IT staff has to constantly struggle in
the upgrade loop.
UPGRADES
On-premises upgrades are often costly and time-consuming, while the IT staff own
the responsibility to plan, deploy and validate upgrades. SaaS upgrades are
easier, iterative and require little involvement of the internal IT staff.
SECURITY AND REGULATORY COMPLIANCE
On-premises solutions require additional time and resources for high-level
security. High-end SaaS providers offer top-notch security and take care of
supervision of the servers and network. The providers provide baseline
validation for user review and enforcing regulatory requirements is fairly
straight forward. In the case of on-premises solutions, the internal IT staff is
responsible for validation and enforcement of the regulatory requirements. But
since they have complete control over the environment, enforcing regulatory
requirements is comparatively easier.
CONCLUSION
SaaS has many advantages over on-premises solutions, including low upfront
costs, scalability and little participation from the internal IT staff. However,
the cloud-computing technology might not be the best option for businesses that
want complete control over their information and plan on deeply customizing the
software. In addition to large enterprises, SaaS also works well for small and
medium businesses that do not have large sums of money to invest in IT
infrastructure and IT staff for maintenance and support. SaaS allows them to
scale as they grow and frees them from the worries of having to manage
everything manually.
SAAS OR ON-PREMISE FOR YOUR ENTERPRISE PHOTO
DOCUMENTATION SYSTEM?
If your core competence is shipping products, moving products and you need an
operational system, a repository to hold all your photo proofs as part of your
operations so you can run a lean and mean organization focusing on your
operations, then it makes sense to go with a SAAS based Enterprise Photo
Documentation System. On the other hand if your core competence is making these
photos and selling these photos then this will not be a good fit, as your core
competence is the expertise in making those phots, you should look at an
exclusive system or you may develop a system that is done in house primarily for
your requirements and only for yourself, so any secret sauce that you may have
that gives you an edge over your competition in making the stellar photos, then
you need to have that in house system of your built with all those capabilities
that help you dominate your segment of the market.
[1]
HTTPS://WWW.SAASHOLIC.COM/SAAS-VS-ON-PREMISES-CHOOSING-THE-RIGHT-ENTERPRISE-SOLUTIONS/
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6
PROCURE A TURNKEY SOLUTION FROM A ONE
STOP SHOP VENDOR
THE ENTERPRISE PHOTO DOCUMENTATION SYSTEM NEEDS TO BE TURNED ON IN DAYS, INSTEAD
OF TAKING MONTHS TO IMPLEMENT IT. YOU NEED A TURNKEY SOLUTION THAT PROVIDES
EVERYTHING IN A PRE-INTEGRATED FASHION, WHICH MEANS YOU DON’T HAVE TO TAKE THE
PAIN & INTEGRATE IT YOURSELF.
* Fully Loaded Devices shipped in 15 days
* Turn on
* Connect to WIFI
* Start capturing photos
* System is deployed in days as opposed to months. Any facility can be
operational in 15 days and stop flushing the dollars down the drain and start
saving in 4 weeks.
* Full Loaded, Locked Down Devices that are ready to go
* Devices are pre-loaded with the LoadProof App
* Tablets are pre-loaded with the Loadproof App and the Locked down browser.
So, users can not only take pictures using the LoadProof app, they can also
access the pictures through the browser app on the tablet and share them with
anybody that needs the pictures without wasting time walking back and forth
between their desks and the dock door
* Temp users
* Not allowed to download unauthorized apps
* Not allowed to visit unauthorized websites
* Rugged Devices suited for Warehouse Environments
* Maintenance Support – Replacement devices shipped in 5 days if the device is
damaged inadvertently
* With the Tablet users don’t have to walk back and forth between the place
where they are taking photos and to their desk, as the photos can be shared
through the tablet from wherever they are, all the time spent on walking back
and forth are saved
* Time to start saving is 15 days, once the order is placed, warehouse
personnel on the floor can start collecting photo proofs in 15 days, which
means they can start defending claims
OLD WAY
* Capture photos using Digital Camera, then walk to the computer copy and paste
the photos from the digital camera, then an executive assistant or another
clerical person takes up all the photos and manually stores them in a folder
with some complicated nomenclature to make it easy for retrieval
* Capture photos using a personal Smart Phone, then email those photos to your
Inbox, then copy and paste those photos from the inbox to another folder,
then a clerical person takes up all the photos and manually stores them in a
folder with some complicated nomenclature to make it easy for retrieval
NEW WAY
* You place an order and wait for 15 days to receive the fully loaded and
locked mobile devices
* As soon as you receive them, just turn them on, connect them to your WIFI and
then start taking photos
* Once you start taking photos, you are starting to collect proof for all the
loads you are shipping in very good quality
* From that day onwards start pushing back on the retail chargebacks, rejected
loads, damage claims, submit effective freight claims and enable better
Supply Chain Visibility
OLD RESULT
* The process was very complicated, where in the IT personnel bought different
devices and then integrated them together, which took months to get the
simple process implemented
* Also this process was consuming lot more dollars because the IT team had to
reinvent the wheel
* Also the IT team had a lot in their plate, so getting their attention & time
took a lot of time
NEW RESULT
* Start saving in 15 days, the quickest time to deployment of this capability
in all your facilities
* No need to waste IT’s time, money and effort
* Above all huge savings are accomplished in the quickest possible time
* No that an Enterprise wide end to end system is in place, it is lot more easy
to provide credible proof that are captured, retrieved and shared following a
systemic process, the photo proofs are much more readily accepted
BUYING FROM A VENDOR THAT SPECIALIZES IN THIS DOMAIN IS BETTER THAN BUILDING IT
YOURSELF
Today, IT technology is one of the biggest enablers of supply chain efficiency.
Organizations, then, are aware that finding or creating the right capabilities
is central to business success. When enterprises contemplate implementing
complicated IT infrastructure, whether it is hardware, software, systems or
anything else associated with such infrastructure, they are faced with a major
decision: whether to buy this thing from a vendor or build it themselves. It is
important to make the correct decision, or else you might be setting up
yourself for a disaster. Let’s consider the options by weighing the pros and
cons of each approach.
SAAS VS. ON-PREMISES COMPARISON [1]
This approach involves an IT team with the right skillset and expertise. A
project manager, one that has a proven ability to deliver in this domain, would
be a critical element well.
PROS
* This approach, properly managed, could achieve results at a lower cost
* The availability of open source allows for further cost reduction.
* Integrations, if properly managed, could be done easily.
CONS
* All best practices that the industry segment needs won’t be available in your
solution.
* A key employee leaving can present a major problem.
* Sustaining continuous improvement is challenging.
* Staying on top of industry trends is difficult
* Industry expertise that are built as best practices are not available in this
option
* Homegrown apps often lack adherence to solid industry grade security
standards
* In this era of disruption, organizations will lack the nimbleness and agility
to adapt to fast changing technology trends.
* Home grown apps do not comply with government required compliance standards
such as PCI, Sarbanes Oxley, HIPPA etc.
BUY IT FROM AN EXTERNAL VENDOR
Finding the right external option starts with clearly setting the mission and
the priorities of the project and developing a clear understanding of the
problem that needs to be solved. A formal project charter, which has been
thoroughly reviewed by all stakeholders in business and IT, allows organizations
to get beyond saying they need a new warehouse management system (WMS),
logistics management system (LMS), or enterprise resource planning (ERP)
solution.
Further, an internal pilot will also help clearly define the desired end state.
Next, the organization would need to engage a number of vendors solutions
against the desired solution, then select and implement that solution.
PROS
* All the best practices are available in this solution
* Organization is less dependent key internal employees.
* Talent is available in the market to support the system over time.
* External vendors have the ability to stay on top of industry trends.
* Even though you might build customizations, the vendor will continue moving
the capabilities of the product forward.
* Solid support options available in case of a crisis.
* Adoption of new technologies, such as cloud, becomes easier.
CUSTOMIZATION
* All the best practices are available in this solution
* Organization is less dependent key internal employees.
* Talent is available in the market to support the system over time.
* External vendors have the ability to stay on top of industry trends.
* Even though you might build customizations, the vendor will continue moving
the capabilities of the product forward.
* Solid support options available in case of a crisis.
* Adoption of new technologies, such as cloud, becomes easier.
The answer seems clear: We’ve hit a stage of technology where, most often,
buying a solution is the right answer. Of course, there may be a moment when you
need something out of the ordinary, or you need to keep it top secret and
proprietary so making it yourself would appeal. Go ahead and name it if that’s
the approach that is going to change the game and catapult you to a leadership
position.
START SAVING IN CHARGEBACKS, DAMAGED & REJECTED LOADS, FREIGHT CLAIMS &
VISIBILITY, TODAY, FOR A VERY LOW PRICE
Get a Demo
COST SAVINGS ANALYSIS FOR AN ENTERPRISE WITH PHOTO DOCUMENTATION SYSTEM
ASSUMPTIONS/KEY DECISIONS
* Include time spent on activities – before and after – provide breakup for
that 90 hours
* The Enterprise’s Supply Chain has 5 facilities and all 5 are shipping loads
daily
* Each facility ships 600 loads per month
* Each Load is worth $10,000
* Fully loaded hourly rates of employees doing this work is $30 per hour
SAVINGS DUE TO IMPLEMENTING A CENTRALIZED ENTERPRISE CLASS DOCUMENTATION SYSTEM
FOR
PHOTOS & VIDEOS FOR 10 FACILITIES
# OF HOURS SAVED PER FACILITY PER WEEK
THE FOLLOWING ARE THE REASONS FOR THE TIME SAVINGS
* Less time is spent on capturing photos
* No time is spent on organizing and storing photos
* Less time is spent on retrieving photos
* Less time is spent on sharing photos
90
# OF FACILITIES
5
HOURLY RATE OF EMPLOYEES THAT MANAGE THESE PHOTOS
$30
TOTAL SAVINGS IN A YEAR PER FACILITY
90 X $30 X 54 = $145,800
TOTAL SAVINGS ACROSS 5 FACILITIES PER YEAR
$145,800 X 5 = $729,000
TOTAL SAVINGS PER YEAR WITHIN THE ENTIRE SUPPLY CHAIN NETWORK
$729,000
SAVINGS DUE TO REDUCED RETAIL CHARGEBACKS
AVERAGE # OF SHIPMENTS IN A MONTH
600
# OF FACILITIES IN SUPPLY CHAIN NETWORK
5
AVERAGE VALUE OF A SHIPMENT
$10000
AVERAGE VALUE OF ALL SHIPMENTS IN ONE FACILITY IN ONE YEAR
$10000 X 600 X 12 = $72,000,000
AVERAGE $ LOST (0.5% DAMAGES) DUE TO RETAIL CHARGEBACKS
$360,000
AVERAGE VALUE OF ALL SHIPMENTS IN ONE YEAR WITHIN THE SUPPLY CHAIN NETWORK
ACROSS 5 SITES
$72,000,000 X 5 = $360,000,000
AVERAGE $ LOST DUE TO REJECTED AND DAMAGES CLAIMS SUBMITTED BY CUSTOMERS (0.5%
OF TOTAL)
$1,800,000
WITH LOADPROOF THAT DOLLARS LOST IS REDUCED TO 20%, HENCE THE SAVINGS ARE 80%
THE FOLLOWING ARE THE REASONS FOR THE SAVINGS:
* When there is an automatic deduction from the retailer, the Accounts
Receivable (AR) Clerk is able to take photos from the system generate a PDF
and is able to submit the PDF into the Retailer’s vendor portal
* By doing this the AR clerk is able to prove that the warehouse shipping team
did a great job and also make her point that hey we did our job right and we
have proof for that too, so it is not fair for us to pay for these
chargebacks
* Also, the AR clerk is not spending hours and hours in collecting these photos
rather is able to pull the photos from the System pretty fast
* Same way, the warehouse personnel are not spending hours and hours to collect
these photos from different smart phones, different digital cameras, multiple
folders etc., everything is retrieved from the centralized system in a
superfast fashion resulting in all these gains
$1,440,200
SAVINGS DUE TO REDUCED DAMAGE CLAIMS SUBMITTED BY CUSTOMERS
AVERAGE # OF SHIPMENTS IN A MONTH
600
# OF FACILITIES IN SUPPLY CHAIN NETWORK
5
AVERAGE VALUE OF A SHIPMENT
$10000
AVERAGE VALUE OF ALL SHIPMENTS IN ONE FACILITY IN ONE YEAR
$10,000 X 600 X 12 = $72,000,000
AVERAGE $ LOST (0.5% DAMAGES) DUE TO DAMAGES CLAIMS SUBMITTED BY CUSTOMERS IN
ONE YEAR IN ONE SITE
* Customers submit a damage claim when the product arrives damaged at their
facility
* Now with the Enterprise Photo Documentation System, the Warehouse Manager is
able to push back and say, hey this damage claim is not valid, as we have
photos to prove that we shipped the product intact.
* Also, the warehouse manager is sharing these photos with the recipient, hence
he is able to deny that damage claim, saying that his team shipped the
product perfectly, so it is not fair for him to pay for these damages
* Before the warehouse manager would say, hey sorry you know what you are a
very important customer, we will just replace the damaged products for free
$3,600,000
AVERAGE VALUE OF ALL SHIPMENTS IN ONE YEAR WITHIN THE SUPPLY CHAIN NETWORK
ACROSS 5 SITES
$72,000,000 X 5 = $360,000,000
AVERAGE $ LOST DUE TO REJECTED AND DAMAGES CLAIMS SUBMITTED BY CUSTOMERS (0.5%
OF TOTAL)
$1,800,000
WITH LOADPROOF THAT DOLLARS LOST IS REDUCED TO 20%, HENCE THE SAVINGS ARE 80%
$1,440,000
THE DOLLARS LOST DUE TO REJECTED LOADS AND DAMAGE CLAIMS SUBMITTED BY CUSTOMERS
RESULTS IN $1,800,000.
WITH LOADPROOF, THAT IS REDUCED BY 80%. HENCE THE SAVINGS ARE 80%.
INDUSTRY NUMBERS: THE DAMAGE CLAIMS VARY AROUND 2% AS PER INDUSTRY STANDARDS.
HERE WE ARE USING 0.5% WHICH RESULTS IN SAVINGS OF $1,440,000
SAVINGS DUE TO REDUCED DAMAGE CLAIMS SUBMITTED BY CUSTOMERS
AVERAGE # OF SHIPMENTS IN ONE FACILITY IN ONE YEAR => 600 SHIPMENTS PER MONTH X
12 MONTHS
7200
# OF FACILITIES
5
AVERAGE # OF SHIPMENTS WITHIN THE SUPPLY CHAIN NETWORK IN ONE YEAR ACROSS 5
SITES
36,000
HOURLY RATE OF EMPLOYEES THAT MANAGE THESE PHOTOS
$30
ESTIMATED # OF SHIPMENTS (2% OF TOTAL SHIPMENTS) THAT RESULTS IN FREIGHT CLAIMS
WITHIN THE SUPPLY CHAIN NETWORK
360
HOURS SAVED WITH FASTER PROCESSING OF FREIGHT CLAIMS WITHIN SUPPLY CHAIN NETWORK
(12 HOURS SAVED PER FREIGHT CLAIM)
BECAUSE NOW THAT THE PHOTOS ARE READILY AVAILABLE FROM THE ENTERPRISE PHOTO
DOCUMENTATION SYSTEM, USERS ARE SPENDING LESS HOURS, 12 HOURS LESS PER LOAD WITH
A FREIGHT CLAIM, ALL THOSE HOURS THAT ARE NOT SPENT RESULTS IN SAVINGS.
360 X 12 = 4,320
TOTAL DOLLARS SAVED = 4,320 X $ 30/HOUR
$129,600
TOTAL SAVINGS/YEAR WITHIN ENTIRE SUPPLY CHAIN NETWORK DUE TO FASTER FREIGHT
CLAIMS PROCESS
$129,600
THE TOTAL SAVINGS WITH FASTER PROCESSING OF FREIGHT CLAIMS RESULTS IN $129,600
INDUSTRY NUMBERS: AVERAGE NUMBER OF FREIGHT CLAIMS ISSUED FOR OUTBOUND SHIPMENTS
IS APPROXIMATELY 2% OF THE NUMBER OF SHIPMENTS.
FOR THIS EXAMPLE, IT IS AROUND 2% WHICH RESULTS IN A SAVINGS OF $129,600 WITH
FASTER PROCESSING OF FREIGHT CLAIMS
QUALITY AUDIT AFTER INBOUND RECEIPTS – DIRECT HARD SAVINGS
AVERAGE # OF SHIPMENTS IN A MONTH
600
# OF FACILITIES IN SUPPLY CHAIN NETWORK
5
TOTAL # OF SHIPMENTS IN ONE MONTH ACROSS THE 10 SITES
600 X 5 = 3000
TOTAL # OF SHIPMENTS IN 1 YEAR ACROSS 10 SITES
3000 X 12 = 36,000
AVERAGE # OF ISSUES IDENTIFIED IN QUALITY AUDITS = 2% OF TOTAL SHIPMENTS
0.02 X 36,000 = 720
TOTAL HOURS SPENT IN RESOLVING THOSE ISSUES IDENTIFIED IN QUALITY AUDITS – 10
HOURS PER UNIT
720 X 10 = 7200 HOURS
TOTAL $ SPENT IN THE LABOR IN RESOLVING THE ISSUES IDENTIFIED IN QUALITY AUDITS
@ $30 / HOUR
7200 X $30 = $216,000
AS THE QUALITY ISSUES ARE DOCUMENTED USING PHOTOS VENDORS UNDERSTAND THE
PROBLEMS BETTER AND RESOLVE THEM QUICKLY RESULTING IN REDUCED TIME SPENT ON
CLARIFYING QUALITY ISSUES. THIS TIME OF SPENDING 10 HOURS PER UNIT IS REDUCED TO
2 HOURS PER UNIT, SO THE 8 HOURS ARE SAVED PER UNIT.
TOTAL HOURS SPENT IN RESOLVING THE ISSUES IDENTIFIED IN QUALITY AUDITS USING
LOADPROOF
720 X 2 = 1440
TOTAL $ SPENT FOR IN THE LABOR IN RESOLVING THE ISSUES IDENTIFIED IN QUALITY
AUDITS @ $40/HOUR
1440 X $30 = $43,200
SAVINGS = $216,000 - $43,200
$172,800
SAVINGS DUE TO REDUCED REJECTED LOADS
AVERAGE # OF LOADS IN A MONTH
600
# OF FACILITIES IN SUPPLY CHAIN NETWORK
5
AVERAGE VALUE OF A LOAD
$10,000
TOTAL LOADS IN 1 FACILITY IN 1 YEAR
600 X 12 = 7200
TOTAL LOADS IN 1 YEAR ACROSS THE ENTIRE SUPPLY CHAIN NETWORK
7200 X 5 = 36,000
AVERAGE NUMBER OF REJECTED LOADS IS 0.5% ACROSS THE ENTIRE NETWORK
0.05% OF 72,000 = 360
$ LOST WITH LOAD VALUE IN REJECTED LOADS
360 X 10,000 = $3,600,000
WITH LOADPROOF 80% OF $ LOST IN REJECTED LOADS IS SAVED FOR THE REASONS BELOW
* Now with the Enterprise Photo Documentation System, the Warehouse Manager is
able to push back and say, hey this rejection is not valid, as we have photos
to prove that we shipped the product intact.
* Also, the warehouse manager is sharing these photos with the recipient, hence
he is able to deny that rejected load, saying that his team shipped the
product perfectly, so it is not fair for him to pay for these rejected loads
* Before the warehouse manager would say, hey sorry you know what you are a
very important customer, we will just replace the damaged products for free
* Also, now that the loaders are taking photos, the other personnel in the
warehouse are doing a better job packing and loading the products, including
applying any load bars, covering product with blankets, as well as using any
air pillows to prevent the product from tipping over resulting in damages
ALL THESE ADD UP RESULTING IN THESE DOLLARS SAVED
360 X 10,000 = $3,600,000
ADDITIONAL LABOR TO FIX REJECTED LOADS
8 HOURS PER LOAD
TOTAL HOURS SPENT ON REJECTED LOADS
360 X 8 = 2880
$ LOST IN LABOR WITH REJECTED LOADS (AVERAGE LABOR RATE = $30 PER HOUR)
2880 X 30 = $86,400
ADDITIONAL TRANSPORTATION COST/REJECTED SHIPMENT
$800
TOTAL $ OF ADDITIONAL TRANSPORTATION COST
$800 X 360 = $288,000
ADDITIONAL $ LOST WITH REJECTED LOADS
$288
TOTAL SAVINGS WITH ADDITIONAL TRANSPORTATION DUE TO REJECTED LOADS
$266,400 (80% OF $330,000)
TOTAL SAVINGS WITH REJECTED LOADS = SAVINGS FROM REDUCED REJECTED LOADS + LABOR
SPENT ON FIXING REJECTED LOADS + DOLLARS SPENT ON HAULING THE LOAD BACK AND
SHIPPING THE LOAD AGAIN
$2,880,000+ $86,400 +
$266,400 = $3,232,800
TOTAL SAVINGS DUE TO REDUCED REJECTED LOADS
$3,232,800
SAVINGS DUE TO REDUCED REJECTED LOADS
SL#
DOLLARS LOST ON VARIOUS ACTIVITIES BEFORE & AFTER DEPLOYING ENTERPRISE PHOTO
DOCUMENTATION SYSTEM
BEFORE DEPLOYING ENTERPRISE
PHOTO DOCUMENTATION SYSTEM
AFTER DEPLOYING ENTERPRISE PHOTO DOCUMENTATION SYSTEM
SAVINGS
1
MANUAL WORK DONE ON
• CAPTURING & UPLOADING PHOTOS,
• RETRIEVING PHOTOS AND
• SHARING PHOTOS
120 HOURS SPENT PER WEEK PER FACILITY
120 X 54 X $30 X 5 = $972,000
30 HOURS SPENT PER WEEK PER FACILITY
30 X 54 X 3$0 X 5 = $243,000
90 HOURS SAVED PER WEEK FOR 54 WEEKS FOR 5 FACILITIES
90 X 54 X $30 X 5 = $729,000
2
RETAIL CHARGE BACKS ISSUED BY RETAILERS
$1,800,000
$359,800
$1,440,200
3
DAMAGE CLAIMS SUBMITTED BY CUSTOMERS
$1,800,000
$359,800
$1,440,200
4
MANUAL WORK DONE ON SUBMITTING FREIGHT CLAIMS
72 HOURS SPENT PER WEEK PER FACILITY
72 X 54 X $30 X 5 = $583,200
56 HOURS SPENT PER WEEK PER FACILITY
56 X 54 X $30 X 5 = $453,600
16 HOURS SAVED PER WEEK FOR 54 WEEKS FOR 5 FACILITIES
16 X 54 X $30 X 5 = $129,600
5
QUALITY AUDIT AFTER INBOUND RECEIPTS
$216,000
$43,200
$172,800
6
REJECTED LOADS
$3,952,800
$720,000
$3,232,800
TOTAL
$9,324,000
$720,000
$7,144,600
{Disclaimer: Not all savings are applicable to all Enterprises, for example the
Enterprises in the Heavy Industrial Vertical would have more Damage Claims and
may not have any Retail Charge Backs, where as an Enterprise from Supplier to
Retailer vertical would have a lot more Retail Charge Backs but not so many
Damage Claims, similarly a 3PL Enterprise would have more Chargeback savings but
no savings related to the Inventory because 3PLs normally don’t carry
any inventory in their books, they offer only Warehousing & Distribution
services, while the inventory sits in the books of the manufacturer or the
vendor that is sourcing the product as part of their brand . The reason the cost
savings has been summed up is to show the potential savings, all of them may not
be applicable to your Enterprise}
START SAVING IN CHARGEBACKS, DAMAGED & REJECTED LOADS, FREIGHT CLAIMS &
VISIBILITY, TODAY, FOR A VERY LOW PRICE
Get a Demo
SUMMARY
WE TAKE PICTURES ALL THE TIME IN OUR PERSONAL LIVES FOR MANY THINGS, LISTED
BELOW ARE SOME EXAMPLES
WE TAKE SELFIES BECAUSE THEY MAKE US FEEL GOOD, A SORT OF AN UPLIFTMENT
PICTURES OF RECEIPTS AS PROOF
WE TAKE PICTURES OF FOOD AND SHARE, SO OUR FRIENDS AND FAMILY CAN ENJOY THE
SAME FOOD
HEY, I WANTED TO LET YOU KNOW YOUR GIFT WAS VERY THOUGHTFUL UNFORTUNATELY, IT
WAS DELIVERED BROKEN
START SAVING IN CHARGEBACKS, DAMAGED & REJECTED LOADS, FREIGHT CLAIMS &
VISIBILITY, TODAY, FOR A VERY LOW PRICE
Get a Demo
NOW YOU CAN USE THE SAME CONCEPT IN YOUR ENTERPRISES AND SUPPLY CHAIN AND
ACCOMPLISH A LOT MORE RESULTING IN QUITE A BIT OF DOLLAR SAVINGS. HOWEVER, YOU
NEED TO HAVE A SYSTEM FOR IT BECAUSE THERE ARE MANY PARTIES, MANY USERS AT
DIFFERENT ORGANIZATIONAL HIERARCHIES, MANY TEAMS NEED TO CAPTURE, RETRIEVE AND
SHARE THIS INFORMATION. THAT MEANS YOU NEED TO HAVE A SOPHISTICATED SYSTEM THAT
SUPPORTS ALL OF THIS AND THAT IS THE ENTERPRISE PHOTO DOCUMENTATION SYSTEM,
WHICH SUPPORTS THE ARCHITECTURE AS SHOWN BELOW
WAREHOUSE MANAGERS
NOW YOU CAN HAVE ALL THE BENEFITS OF PHOTOS THAT YOU HAD IN YOUR PERSONAL LIFE
IN YOUR ENTERPRISES TOO & ON TOP OF IT YOUR ENTERPRISE CAN SAVE QUITE A BIT OF
DOLLARS.
SUPER-FAST PHOTO CAPTURE, UPLOAD, RETRIEVAL & SHARING
PHOTOS ARE NEVER LOST
BIG DOLLAR SAVINGS
NO MORE DEDUCTION SURPRISES
SLEEP PEACEFULLY AT NIGHT
WHAT HAPPENS AFTER YOU SIGN UP?
STEP
1
A REPOSITORY OF TESTIMONIALS, INDUSTRY KNOWLEDGE, BEST PRACTICES, VERTICAL
SPECIFIC NUANCES, HOW TO ATTAIN COST SAVINGS. ETC.
* Review this page https://loadproof.com/features thoroughly so you can learn
from our customers that are very similar to yours
* Watch the testimonials from the customers that are very similar to yours, so
you can pick up on how they have taken advantage of LoadProof so you can do
the same
* There are so many tips and tricks that are provided here, that will help you
visualize your journey using LoadProof, for example if your organization is
averse to change, then you can think about how you can strategize change
management in your org. If you already have a CCTV based video camera system,
you can learn about the advantages of LoadProof over CCTV based video camera
system and see how you can deploy this system
* Review the vertical specific information so you can take advantage of all the
capabilities that relevant for your vertical
STEP
2
EXPERTISE FROM DEPLOYING LOADPROOF
FOR 150+ SITES
* A dedicated LoadProof consultant that has set up 150s of sites for our
customers is available to help you in your LoadProof journey
* Learn from this expertise and experience
* The consultant will walk you through the absolute scenarios that you need to
watch out for based on your vertical, your products and your business
processes
* The LP consultant can also guide you through the LoadProof use cases
document, which is an exhaustive list of all possible LoadProof scenarios
that includes all use cases for which LoadProof has ever been configured for
STEP
3
A REPOSITORY OF ALL USE CASES
FROM ALL THE CUSTOMERS WHERE LOADPROOF HAS EVER BEEN USED
* This is a very important step in order to get the most out of LoadProof.
* You should have already received the LoadProof Use Cases Document, if not
please request this from us
* This document has a list of all possible scenarios that you could use
LoadProof for and all scenarios that our customers are using LP for and
saving dollars.
* Thoroughly review this and understand all the scenarios provided in this
document
* Pass this document along to others in your org also, which typically includes
the following
* All Site level Warehouse Managers Even Cooler Feature
* Corporate Level – Logistics Planners that are procuring Transportation
Services
* Safety Experts at the Site Level
* Outbound Managers that own the Loading Process & that fill out Load
Verification Sheets
* Inbound Managers that are working through Quality Issues
* Continuous Improvement Engineers that are performing the GEMBA Walk
* Managers that ship parts
STEP
4
IDENTIFY YOUR USE CASES
BY REVIEWING THE USE CASE SCENARIOS REPOSITORY FOR MAXIMUM COST SAVINGS
* Identify all the use cases that are most relevant to your organization
* The typical scenarios used by warehouses vary by Vertical, so it will be a
good idea to start with the scenarios that are used by others in your
vertical
* For example, for 3PL Vertical, the scenarios are Outbound Loading, Inbound
Receiving, Quality Audit, GEMBA Walk, Safety Issues and Miscellaneous such as
Tenant Check in and Check out
* For example, for the Heavy Industrial Vertical, the scenarios are Outbound
Loading on a flatbed truck, Inbound Receiving, Quality Audit and
Miscellaneous
* For example, for the Supplier to Retailer Vertical, the scenarios are FTL
Receiving after breaking the seal, Outbound LTL Loading & Shipping, Returns
Receiving after Damages
* For High Value SKUs Vertical, the scenarios are LTL Loading & shipping with
Load bar, Packing with Blankets and Air pillows.
STEP
5
VISIBILITY TO ON-GOING ACTIVITIES
IN EACH LOCATION WITHIN YOUR SUPPLY CHAIN
* A Site could be anywhere you want to use the LP tool, which could be one of
the following
* Manufacturing plant from where products or shipped from or received into
* Distribution Center – from where products are shipped or received from
another plant
* Warehouse – More storage than Distribution
* Cross Dock Facility
* Consolidation Facility
* LTL Hub
* Fulfillment Center
* RDC – Regional Distribution Center
* VAS – Value Added Service such as assembly, retrofitting, Custom processes
are performed
* Quality Audit Area – Where Quality Audits and Inspections are performed
* Ports – While loading into Ships and Unloading from Ships
* Hand Off Points where merchandise is handed off from one party to another
* All locations within your Supply Chain Network can be set up as Sites within
LoadProof
STEP
6
VISIBILITY TO ON-GOING ACTIVITIES
TO A GROUP OF LOCATIONS WITH SAME ATTRIBUTES
* A network is a group of sites that is subset within the Supply Chain network
that have a common attribute.
* All sites that ship a specific product
* All sites that serve a specific customer – this is much more common in a 3PL
vertical
* All sites that perform a specific function, for example all Manufacturing
plants, all LTL Hubs, all fulfillment centers, all Cross Dock facilities
* The reason it is important to identify those networks is because all the
sites under a specific site will have commonality, which means all these
sites will require the same set of information, proof that needs to be
captured, meaning they will eventually require the same set of meta data to
be captured based on the commonality aspect
STEP
7
VISIBILITY TO SUPER ADMINS
AT THE CORPORATE LEVEL
* These are users at the corporate level, meaning they sit in the corporate
office and they need access to everything.
* These are also admin users meaning they pretty much own the system; they can
administer anything within the system
* Basically, these users are the super users and also admin users.
* There has to be at least 2 CAUs – Corporate Admin Users, one user is the
primary user, and the other user is the backup user.
* These users can do the following
* Can look at anything in the system in any site within the Supply Chain
Network
* Could also administer creating additional sites
* Could also administer creating additional networks and
* Could also administer creating additional users
* Typically, this set of user Ids are recommended for System Admins, that would
administer the entire system for the corporate
STEP
8
VISIBILITY TO SUPER USERS
AT THE CORPORATE LEVEL
* These are users at the corporate level, meaning they sit in the corporate
office and they need access to everything
* These are not admin users meaning they cannot administer anything within the
system
* Basically, these users at the corporate level that have visibility to
everything under that specific corporate.
* These users can do the following
* Can look at any data in the system in any site within the entire Supply Chain
Network
* Could look at any data at the network level
* Could also look at any data at the site level
* Typically, this set of user ids are recommended for
* Accounts Receivable Clerks that need visibility to all the activities
happening at different sites,
* Corporate Logistics Managers and Directors that need visibility to all the
activities happening at different sites,
* Customer Service Reps that sit in the Corporate locations that would need
this data
* Sales Personnel that need to provide advance notice to their customers on an
impending shipment arrival
STEP
9
CATEGORIZED USER ACCESS;
CLOUD ONLY ACCESS AT THE CORPORATE LEVEL
* LoadProof provides the ability to set up users with Cloud browsing access
only or App for Upload access or both at the Corporate Level.
* These users are set up with access, only to browse the cloud so they can
retrieve the photos for internal purposes to ensure that the loads are
shipped in perfect condition by the warehouse personnel.
* These users could be for example Accounts Receivable Clerks, could also
retrieve this information for sharing the photo data with respective
customers in order to fight through an automatic deduction such as a
Chargeback deduction from a Big Box Retailer or Amazon
* These users could also be Sales personnel that need to retrieve the data and
share that data with their customers to notify their customers of a shipment
arrival at the customer’s facility
* These users could also be Customer Service Personnel that need to retrieve
the data and share that data as a result of any inquiries from a customer or
a partner from the Supply Chain community
STEP
10
CATEGORIZED USER ACCESS;
UPLOAD ONLY ACCESS AT THE CORPORATE LEVEL
* LoadProof provides the ability to set up users with Cloud browsing access
only or App for Upload access or both at the Corporate Level.
* These are users that are set up with access, only to upload photos into the
cloud.
* Usually these are users that are heads of different Supply Chain teams such
as Vice President of Supply Chain that would need visibility at the corporate
level
* These also could be users at the Corporate level, that are Industrial
Engineers that are analyzing processes to ensure they are optimal
* These also could be users at the Corporate level, that are Continuous
Improvement Managers, that are looking for opportunities for improvement on a
continuous basis
* These also could be users at the corporate level that are Logistics Managers
or Logistics Directors or Logistics Vice Presidents that are procuring
transportation services and may audit the quality of such services in order
to account for the damages, overages, shortages etc.
*
STEP
11
CATEGORIZED USER ACCESS;
BOTH CLOUD & UPLOAD ACCESS AT THE CORPORATE LEVEL
* LoadProof provides the ability to set up users with Cloud browsing access
only or App for Upload access or both at the Corporate Level.
* These are users that are set up with access, to both browse photos from the
cloud as well as to upload photos into the cloud.
* Usually these are users that are heads of different Supply Chain teams such
as Vice President of Supply Chain that would need visibility at the corporate
level
* These also could be users at the Corporate level, that are Industrial
Engineers that are analyzing processes to ensure they are optimal
* These also could be users at the Corporate level, that are Continuous
Improvement Managers, that are looking for opportunities for improvement on a
continuous basis
* These also could be users at the corporate level that are Logistics Managers
or Logistics Directors or Logistics Vice Presidents that are procuring
transportation services and may audit the quality of Such services in order
to account for the damages, overages, shortages etc.
STEP
12
VISIBILITY TO NETWORK ADMINS
AT THE NETWORK LEVEL
* These are users at the Network level, meaning they sit at the Network level
within the hierarchy of the organization and they need access to everything
at the Network level.
* These are also admin users meaning they pretty much own the Network within
the LoadProof system under that Corporate; they can administer everything
within that specific Network
* Basically, these users are the super users and also admin users at the
Network level for that Network only
* These users can do the following
* Can look at everything in the system in any site within that specific Network
only
* Could also administer creating additional sites within that Network
* Could also administer creating additional users for Sites within that Network
only
* Typically, this set of user Ids are recommended for Network level Admins,
that would administer the network under the corporate
STEP
13
VISIBILITY TO NETWORK USERS
AT THE NETWORK LEVEL
* These are users at the Network level, meaning they sit at the Network level
within the hierarchy of the organization and they need access to everything
at the Network level.
* These are not admin users they have view only access to everything under that
network, meaning all the sites under that network.
* These users can do the following
* Can look at everything in the system in any site within that specific Network
onlyCould also administer creating additional sites within that Network
* Cannot administer anything
* Typically these users are Sales People or Customer Service Reps or even
Technical Support Reps that serve a group of facilities with a certain
commonality. The commonality could be a set of sites that are catering to a
specific customer or a set of sites that ship a specific product line or a
family of products or these could be a group of sites that are part of a
business unit that is part of a larger conglomerate
STEP
14
CATEGORIZED USER ACCESS
CLOUD ONLY ACCESS AT THE NETWORK LEVEL
* These are users at the Network level, meaning they sit at the Network level
within the hierarchy of the organization and they need access to everything
at the Network level.
* These users are set up with access, only to browse the cloud so they can
retrieve the photos for internal purposes to ensure that the loads are
shipped in perfect condition by the warehouse personnel.
* These users could be for example Accounts Receivable Clerks that are serving
a group of sites under a specific network, could also retrieve this
information for sharing the photo data with respective customers in order to
fight through an automatic deduction such as a Chargeback deduction from a
Big Box Retailer or Amazon
* These users could also be Sales personnel that are serving a group of sites
under a specific network that need to retrieve the data and share that data
with their customers to notify their customers of a shipment arrival at the
customer’s facility
* These users could also be Customer Service Personnel that are serving a group
of sites under a specific network that need to retrieve the data and share
that data as a result of any inquiries from a customer or a partner from the
Supply Chain community
*
STEP
15
CATEGORIZED USER ACCESS
UPLOAD ONLY ACCESS AT THE NETWORK LEVEL
* LoadProof provides the ability to set up users with Cloud browsing access
only or App for Upload access or both at the Network Level.
* These are users that are set up with access, only to upload photos into the
cloud at the Network level
* Usually these are users that are heads of different Supply Chain teams such
as Vice President of Supply Chain that would need visibility at the Network
level
* These also could be users at the Network level, that are Industrial Engineers
that are analyzing processes to ensure they are optimal
* These also could be users at the Network level, that are Continuous
Improvement Managers, that are looking for opportunities for improvement on a
continuous basis
* These also could be users at the Network level that are Logistics Managers or
Logistics Directors or Logistics Vice Presidents that are procuring
transportation services and may audit the quality of such services in order
to account for the damages, overages, shortages etc.
STEP
16
CATEGORIZED USER ACCESS
BOTH CLOUD & UPLOAD ACCESS AT THE NETWORK LEVEL
* LoadProof provides the ability to set up users with Cloud browsing access
only or App for Upload access or both at the Network Level.
* These are users that are set up with access, to both browse photos from the
cloud as well as to upload photos into the cloud at the Network Level
* Usually these are users that are heads of different Supply Chain teams such
as Vice President of Supply Chain that would need visibility at the Network
level
* These also could be users at the Network level, that are Industrial Engineers
that are analyzing processes to ensure they are optimal
* These also could be users at the Network level, that are Continuous
Improvement Managers, that are looking for opportunities for improvement on a
continuous basis
* These also could be users at the Network level that are Logistics Managers or
Logistics Directors or Logistics Vice Presidents that are procuring
transportation services and may audit the quality of such services in order
to account for the damages, overages, shortages etc.
STEP
17
VISIBILITY TO SITE ADMINS
AT THE SITE LEVEL
* These are users at the Site level, meaning they sit at the Site level within
the hierarchy of the organization and they need access to everything at that
specific Site.
* These are also admin users meaning they pretty much own the Site within the
LoadProof system under that Corporate and or that Network; they can
administer everything within that specific Site
* Basically, these users are the super users and also admin users at the Site
level for that Site only
* These users can do the following
* Can look at everything in the system in that Site only
* Could also administer creating additional users for that Site only
* Typically, this set of user Ids are recommended for Site level Admins, that
would administer the Site under a Network or under the corporate, which is
usually a Warehouse Manager for that site or could be an Executive Assistant
for the Warehouse Manager or an Admin Clerk that works in the Warehouse
Manager’s Office.
STEP
18
VISIBILITY TO SITE USERS
AT THE SITE LEVEL
* These are users at the Site level, meaning they sit at the Site level within
the hierarchy of the organization and they need access to everything at that
specific Site.
* These are also admin users meaning they pretty much own the Site within the
LoadProof system under that Corporate and or that Network; they can
administer everything within that specific Site
* Basically, these users are the super users and also admin users at the Site
level for that Site only
* These users can do the following
* Can look at everything in the system in that Site only
* Could also administer creating additional users for that Site only
* Typically, this set of user Ids are recommended for Site level Admins, that
would administer the Site under a Network or under the corporate, which is
usually a Warehouse Manager for that site or could be an Executive Assistant
for the Warehouse Manager or an Admin Clerk that works in the Warehouse
Manager’s Office.
STEP
19
CATEGORIZED USER ACCESS
CLOUD ONLY ACCESS AT THE SITE LEVEL
* LoadProof provides the ability to set up users with Cloud browsing access
only or App for Upload access or both at the Site Level.
* These users are set up with access, only to browse the cloud so they can
retrieve the photos for internal purposes to ensure that the loads are
shipped in perfect condition by the warehouse personnel.
* These users could be for example Accounts Receivable Clerks that is serving
just one site could also retrieve this information for sharing the photo data
with respective customers in order to fight through an automatic deduction
such as a Chargeback deduction from a Big Box Retailer or Amazon
* These users could also be Sales personnel that serve one site that need to
retrieve the data and Bshare that data with their customers to notify their
customers of a shipment arrival at the customer’s facility
* These users could also be Customer Service Personnel that serve one site that
need to retrieve the data and share that data as a result of any inquiries
from a customer or a partner from the Supply Chain community
STEP
20
CATEGORIZED USER ACCESS
UPLOAD ONLY ACCESS AT THE SITE LEVEL
* LoadProof provides the ability to set up users with Cloud browsing access
only or App for Upload access or both at the Site Level.
* These are users that are set up with access, only to upload photos into the
cloud at the Site level
* Usually these are users that are Outbound Supervisors, Inbound Supervisors,
Loading Supervisors that need access to upload Photos
* These could also be end users that perform these functions such as Loaders
Loading Outbound LTL Pallets, Inbound Receivers Receiving and Sorting inbound
merchandise, Quality Experts that are auditing and capturing Quality defects
of Inbound merchandise from Manufacturers and Vendors
* These could also be personnel that are capturing pictures of the
documentation such as Packing slip, Load Verification Sheet, Bill of Lading,
Proof of Delivery Documentation etc.
STEP
21
CATEGORIZED USER ACCESS
BOTH CLOUD & UPLOAD ACCESS AT THE SITE LEVEL
* LoadProof provides the ability to set up users with Cloud browsing access
only or App for Upload access or both at the Site Level.
* These are users that are set up with access, to both browse photos from the
cloud as well as to upload photos into the cloud at the Site Level
* Usually these are users that are heads of different Supply Chain teams such
as Warehouse Managers, Warehouse Directors, Warehouse Supervisors
* These also could be users at the Site level, that are Industrial Engineers
that are analyzing processes to ensure they are optimal
* These also could be users at the Site level, that are Continuous Improvement
Managers, that are looking for opportunities for improvement on a continuous
basis
* These also could be users at the Site level that are Logistics Managers that
are procuring transportation services and may audit the quality of such
services in order to account for the damages, overages, shortages etc.
STEP
22
BASE CATEGORIES AS WELL AS CUSTOM CATEGORIES
* Categories provide the ability to group the photos into the functional groups
that facilitate easier retrieval and sharing
* Categories provide the ability to share the photos only to certain set of
users, for example if there are customer users that are set up withing the
system, they don’t need to have access to the Photos that are captured as
part of the Quality Audit category as the Quality Audit Category is internal
to the organization
* Providing categories such as Loads, Quality Audit, Safety Issues etc., and
cataloguing photos under those categories provide the ability for the
different teams in the Distribution Center to manage,store, retrieve and
share the photos as required by the specific teams
* Custom categories can also be set up, so that more functional groups can be
accommodated that would be appropriate for other functional groups that are
cataloguing scenarios in the form of photos into the LoadProof system
STEP
23
BASE META DATA AS WELL AS CUSTOM META DATA
* Meta Data is a very important component of the LoadProof system, as the Meta
data provides the ability to search and retrieve that exact photo that is
needed
* Base Meta data is the pre-configured meta data that is available right away
so the configuration of sites can be done faster.
* However, the Base meta data can be changed to incorporate custom meta data
requirements
* The ability to configure meta data and along with the ability to add
validations to the meta data captured provides enough flexibility to capture
almost any data accurately, so that the data that is captured is valuable
eventually
* Also the ability to scan barcodes as part of meta data capture eliminates
errors such as fat-finger errors and mistyped characters
* Also the ability to scan data using OCR technique is also useful that
eliminates similar fat-finger and mistyped errors
STEP
24
DEVICES SELECTION GUIDANCE
TABLETS VS SMART PHONES
* Another unique advantage of LoadProof is availability of a pre-integrated
solution that is provided on a turnkey basis from Smart Gladiator.
* What this means is as a Warehouse Manager or a Logistics Manager you don’t
have to take the pain of getting different components from different vendors
and getting it integrated, which would take a long time and you will run into
compatibility issues. Instead sourcing everything from on vendor as a turnkey
pre-integrated solution solves all that headache and all you are doing is
turning it on and start capturing photo proof, instead of reinventing the
wheel yourselves, which is not the best use of your time and your IT team’s
time. This is how we are able to get you live in 15 days.
* Once you place an order with us, we will get you to start capturing photo
proof in 15 days.
* A tablet is generally a better option because with the tablet the end users
are not only able to capture the photos, but also able to share the photos
from wherever they are, instead of wasting time walking back and forth
between their office and the loading dock or the place where they are taking
photos. Also the tablet with the larger screen provides more capabilities.
* Whereas Smart Phones might be a better option in scenarios where the operator
or the supervisor does not have the ability to use both his hands for photo
capture.
* Also the mobile devices are fully locked down, so personnel do not go to
unapproved websites, or download unapproved apps.
STEP
25
DIFFERENT MODES OF SHARING PHOTO DOCUMENTATION
* This is another key ability within LoadProof, which makes sharing of photo
documentation so much easier and there are multiple ways to do this
* Share by generating a PDF, if there are 20 photos in a load, then it is much
easier to generate one PDF document with all the photos and upload this PDF
to a retailer portal rather than uploading each photo one by one
* Share photos that belong to a load by just typing in the email address. This
can be done for both personnel that have access to LoadProof, when this is
done, the recipient receives an email with the link to the load details page,
which the recipient can click and look at the photos.
* Share photos through hyperlinks, just one photo or the entire photo set that
are in a single load using hyperlinks in just one click.
* Also long term customers and partners can be set up as customer users within
LoadProof so the pictures are available to them immediately when the load is
loaded and load verification is complete at the departure point, not only
that email alerts can be sent to recipients to alert that the load that is
destined to their facility has departed, with date stamp, time stamp, user
stamp and GPS stamp.
* All these save time, effort and money and also prevents the user from doing
this multiple times as errors due to human factor are avoided.
*
STEP
26
SHARE PHOTO PROOF WITH MANY SUPPLY CHAIN PARTNERS – CUSTOMERS, VENDORS,
CARRIERS, INTERNAL ACCOUNTS RECEIVABLE TEAMS, CFOS OFFICE, SALES TEAMS,
CUSTOMERS SUPPORT TEAMS
* The ability to share via PDF is an option that works really well when dealing
with chargebacks from big box retailers and Amazon
* The ability to set up customer users within LoadProof works really well for
example for this scenario where to alert the arrival of loads at the
distribution center from a manufacturing plant. So this way the customer
users can automatically log in to LoadProof and check the condition and
status of the loads even without calling anybody at the manufacturing plant.
* The ability to share the load details in a single email with just the
hyperlink to the load detail page makes it easy to share such details with
Supply chain partners that need this information just on a one-time basis.
* The ability to share photos through links is another easy way to share the
photo proof with anybody without having to go through the pain of attaching
the pics to the email and then also later calling IT to get the emails
released from the mailbox server, because the email with large photo files
are stuck in the email server.
STEP
27
ADVANCED FEATURE
ARCHIVING & PURGING OF OBSOLETE LOADS
* The ability to Archive loads that are not looked at on a daily basis improves
your system performance overall and also gets additional storage memory. This
is a good idea where facilities store a lot of photos related to products
that need FDA approval. The FDA requires that all documentation (especially
the documents related to recall and returns) pertinent to the SKUs that are
required to meet FDA compliance specifics need to be maintained for 3 to 12
years.
* This ability is also quite helpful when there are legal requirements and
compliance requirements such as SOX, PCI, HIPPA etc., that require the photo
documentation to be maintained for the longer term, where in such
documentation is not retrieved on a daily basis.
* This also serves as a seamless step when planning an organizational document
purging process, where the older documents are purged on a smooth basis. It
is a smooth process to move the documentation from the live database to an
archived data base and then going through the purge process instead of
directly purging from the live database.
* With this capability users can set up purge rules by defining expiry terms
for the photo documentation. For example, it could be something like “Purge
loads that are older than 400 days”, this will automatically trigger a purge
process where in loads, the associated photo documentation and the contextual
data, that are older than 400 days are automatically deleted off the system.
* Purging of older data is an important housekeeping activity that needs to be
done on a regular basis, so that the load on the system is optimally
maintained
STEP
28
ADVANCED FEATURE
SOPHISTICATED SEARCH FILTER
* Users can retrieve loads superfast by inputting highly flexible Boolean
algebra-based logic infused search criteria with AND OR logic. This provides
enormous flexibility in inputting search criteria so that the loads and the
associated photo documentation along with the contextual data can be
retrieved quickly for perusal or sharing purposes with Supply Chain Partners
STEP
29
ADVANCED FEATURE
AUTOMATED EMAIL ALERTS
* The automated email alerts make many mundane repetitive tasks easy to manage
for the end users, especially the tasks related to sending email
notifications to supply chain partners
* There are multiple automated alerts that can be set up in order to alert
supply chain partners on the arrival of loads at their destination
* The alerts can be set up at the level of meta data capture, by linking an
email to a contextual data element, so whenever the user chooses that
specific meta data option, an alert email is sent out to a preconfigured
email address
* The alerts can also be set up after a load of photos have been uploaded to
the cloud, so that the person on the destination facility can be alerted via
email that there is a load that is arriving with all the relevant
information, including the link to the load details page, along with the date
stamp, time stamp, user stamp and GPS stamp.
* These email alerts could also be for people that are internal to the org, for
example Sales Team, Customer Support Reps, Technical Support Reps, Account
Receivable Clerks etc.
STEP
30
PRECONFIGURED, FULLY LOADED, READY TO GO LOCKED DOWN DEVICES WITH LOCKED DOWN
BROWSER
* The devices are shipped with the following
* LoadProof App pre-installed
* SG Lock Down App to lock down the Device, so users are not allowed to go into
unapproved websites as well as users are not allowed to download an
un-approved app
* SG Locked Browser – This browser that is locked to LoadProof portal is
pre-installed and would allow the users to access the portal and share
pictures through email right from where they are
* SG Mirror – This is a trouble shooting tool just in case the device needs to
be examined
* A rugged case that makes the device usable in the warehouse environment
* A strap with which users can wear the device on their shoulders or carry the
device in their palm in a convenient manner while they are working on thw
warehouse floor
START SAVING IN CHARGEBACKS, DAMAGED & REJECTED LOADS, FREIGHT CLAIMS &
VISIBILITY, TODAY, FOR A VERY LOW PRICE
Get a Demo
1
Industry Knowledge, Best Practices, Vertical Specific Nuances
2
Expertise 150+ Loadproof Deployments
3
Use Cases Repository, Compilation of all Loadproof Use Cases
4
Uses Cases in Your Supply Chain Network
5
Visibility to on-going activities in each location within your supply chain
6
Visibility to on-going activities to a group of locations with same attributes
7
Visibility to the Super Admins at the Corporate Level
8
Visibility to Super Users at the Corporate Level
9
Categorized User Access; Cloud Only Access at the Corporate Level
10
Categorized User Access; Upload Only Access at the Corporate Level
11
Categorized User Access; Both Cloud & Upload Access at the Corporate Level
12
Visibility to Network Admins at the Network Level
13
Visibility to Network Users at the Network Level
14
Categorized User Access – Cloud Only Access at the Network Level
15
Categorized User Access – Upload Only Access at the Network Level
16
Categorized User Access – Both Cloud & Upload Access at the Network Level
17
Visibility to Site Admins at the Site Level
18
Visibility to Site Users at the Site Level
19
Categorized User Access – Cloud Only Access at the Site Level
20
Categorized User Access – Upload Only Access at the Site Level
21
Categorized User Access – Both Cloud & Upload Access at the Site Level
22
Base Categories as well as Custom Categories
23
Base Meta Data as well as Custom Meta Data
24
Devices Selection Guidance – Tablets Vs Smart Phones
25
Different modes of Sharing Photo Documentation
26
Share Photo Proof with many Supply Chain Partners
27
Advanced Feature – Archiving & Purging of Obsolete Loads
28
Advanced Feature – Sophisticated Search Filter
29
Advanced Feature – Automated Email Alerts
30
Preconfigured, Ready to Go Locked Down Devices with Locked Browser
WHO IS THIS FOR?
IF YOU ARE A
* Warehouse Manager with Assistants spending way too many hours organizing the
photos, searching for photos and you just can’t get the photos you needed
quickly, and you are just tired of this and you are looking for a better way
to do this,
* Warehouse Manager that has a file folder (Google Drive or Microsoft
SharePoint) based photo organizing system, and you are tired of spending
hours & hours searching for photos manually and you are looking for a better
way to do this,
* Warehouse Manager that is tired of receiving way too many unfair Retailer
charge backs,
* Warehouse Manager that is tired of receiving way too many unfair Amazon
Chargebacks,
* Warehouse Manager that is tired of receiving way too many damage claims,
* Warehouse Manager that is tired of too many rejected loads,
* Warehouse Manager that is shipping their products perfectly, but still
getting blamed even though the damages are caused by someone else,
* Warehouse Manager looking for cost savings and efficiency within your Supply
Chain,
* Warehouse Manager with freight claims that are taking forever to get paid and
are tired of it,
* Warehouse Manager with Assistants spending way too many hours organizing the
photos, searching for photos and you just can’t get the photos you needed
quickly, and you are just tired of this and you are looking for a better way
to do this,
* Warehouse Manager that has a file folder (Google Drive or Microsoft
SharePoint) based photo organizing system, and you are tired of spending
hours & hours searching for photos manually and you are looking for a better
way to do this,
* Warehouse Manager that is tired of receiving way too many unfair Retailer
charge backs,
* Warehouse Manager that is tired of receiving way too many unfair Amazon
Chargebacks,
* Warehouse Manager that is tired of receiving way too many damage claims,
* Warehouse Manager that is tired of too many rejected loads,
* Warehouse Manager that is shipping their products perfectly, but still
getting blamed even though the damages are caused by someone else,
* Warehouse Manager looking for cost savings and efficiency within your Supply
Chain
* Warehouse Manager with freight claims that are taking forever to get paid and
are tired of it,
* Warehouse Managers that want to improve the quality of loads your people are
shipping and you think your people can do better,
* Warehouse Manager eyeing that promotion, you are looking for a great product
that will add value to your organization, so you can implement that, get the
kudos and get promotion as well, like many of our customers have gotten
promotion,
* Warehouse Manager that has just started with a new employer and you want to
show your skills & expertise and you are looking for a good tool to deploy in
your facility so you can add some solid value to this new employer and make
yourself indispensable to them,
* Warehouse Manager losing sleep because you are worried you are going to get
that dreaded chargeback deduction email,
* Warehouse Manager absorbing the cost of the damage, even though it is not
your fault, because you did not have proof to show that you and your team did
your job right,
* Warehouse Manager absorbing the cost of the damage, even though it is not
your fault, because you did not want to lose that relationship with that
brand name or OEM customer. With Proof you could tell, Hey this is not our
mistake, please take a look at these photos, but you are not able to do that,
because you don’t have proof,
* Warehouse Manager that wants to document the quality issues as part of
Inbound Quality Audit process, so that you can share those proofs with your
vendors or manufacturing plants,
* Warehouse Manager that is going to lose your job due to Retail Chargebacks,
Damage Claims, Freight Claims, Rejected loads etc,
FREQUENTLY ASKED QUESTIONS
HOW LONG DOES IT TAKE TO SIGNUP & SET UP LOADPROOF FOR MY SITE(S)?
It takes 15 minutes, all you need is a credit card, we can set you up in 15
minutes.
WHAT DO I NEED TO GET STARTED?
You can start with your personal Smartphone or you can buy Samsung S5 from
Amazon for $100 and start using the app.
WHAT OPERATING SYSTEMS ARE SUPPORTED?
Both Android and iOS are supported.
HOW MUCH DOES IT COST?
Costs very low, please set up a demo appointment by filling out the
questionnaire, we will be happy to answer those questions for you.
WHAT ARE THE SMARTPHONES THAT ARE SUPPORTED?
We also support Apple devices. You can test it right now by downloading the
LoadProof app in your smart phone. If you are looking at buying a Smartphone for
all your users, then we would recommend a least expensive phone from Amazon, for
example spend $100 and get a Samsung S5 - Our app works in Samsung Galaxy S5.
CAN I USE MY TABLET TO TAKE PICS?
Yes, you can, you can use iPad or Samsung Tablet
WHITE PAPERS
ENTERPRISE PHOTO DOCUMENTATION SYSTEM
Download PDF
DO IT RIGHT !
* There are way too many people touching any product you ship in the Supply
Chain today - a lot could go wrong, especially LTLs.
* LTLs - work on a hub & spoke model.
* So you need to make sure you have proof to show that you did your job right ,
just in case something goes wrong.
* For example nowadays When Amazon makes a delivery at your house, there is a
picture of the product they left at your doorstep - to show that they did
their job right & Anything that happens after that - it is not their fault
* That is why it is important to do your CYA, have proof that you did your job
right.
START SAVING IN CHARGEBACKS, DAMAGED & REJECTED LOADS, FREIGHT CLAIMS &
VISIBILITY, TODAY, FOR A VERY LOW PRICE
GET A DEMO
LOADPROOF,
ATDC ADVANCED TECHNOLOGY DEVELOPMENT CENTER,
GEORGIA INSTITUTE OF TECHNOLOGY – TECH SQUARE
75 5TH STREET, SUITE 3135, ATLANTA GA 30308
PUGA[AT]SMARTGLADIATOR.COM
+1 678-481-5486
© SMART GLADIATOR LLC. 2021. ALL RIGHTS RESERVED.
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