www.replicant.com Open in urlscan Pro
141.193.213.20 Public Scan

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Submitted URL:
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Effective URL:
https://www.replicant.com/resources/guides/essential-guide-to-llms-for-cx-leaders/?utm_source=Marketing&utm_medium=Email&u...
Submission: On July 20 via api (July 20th 2023, 6:47:30 pm UTC) from US — Scanned from DE

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THE ESSENTIAL GUIDE TO LLMS FOR CX LEADERS

An A to Z overview of the fundamentals CX leaders need to understand, evaluate
and deploy Large Language Models (LLMs) for customer service.



TAKE A CRASH COURSE ON LLMS FOR CX

A recent Gartner poll revealed that 45% of executives have increased their AI
investments due to the publicity of ChatGPT.

Over one third (38%) of those investments are targeting CX as the primary focus
– the most of any category.

In the new arms race for AI-powered customer service, LLMs have taken center
stage.

This guide provides a fresh look into what’s new, from the basics of LLMs to a
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www.replicant.com Open in urlscan Pro 141.193.213.20 Public Scan

Form analysis 4 forms found in the DOM

Text Content

www.replicant.com Open in urlscan Pro
141.193.213.20 Public Scan

Form analysis
4 forms found in the DOM