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ENHANCING THE INSURANCE CUSTOMER EXPERIENCE

Staying competitive and meeting consumer expectations
27 July 2023 | 15:00 BST / 10:00 EST | Webinar
Register for free


Presented by

In Partnership with



THE INSURANCE INDUSTRY IS FACING EVER GREATER COMPETITION

This webinar – hosted by the Financial Times in partnership with Infosys – will
explore the changing commercial landscape in which insurance firms now operate.
It will look at what steps they can take to meet the greater demands and
expectations that customers now have and examine how digital technology can
support these aims. The discussion will also consider innovative ways to boost
competitiveness, such as through the creation of cross-industry strategies.

See full overview


WORLD-CLASS BUSINESS LEADERS AND SPEAKERS

IS
Ian Smith
Insurance Correspondent
Financial Times
PL
Pravina Ladva
Chief Digital & Technology Officer
Swiss Re Group


17
20
1
59
Days
Hours
Minutes
Seconds


MARKET ENVIRONMENT

How is the current market environment adding to the pressure for insurance
companies to innovate and evolve?


CROSS-INDUSTRY ECOSYSTEMS

What opportunities are there for insurers to be part of cross-industry
ecosystems that simplify the insurance process for consumers?


SERVICE-BASED ORGANISATIONS

How can insurance companies manage the move from a product-based to a
service-based organisation?

See the agenda


WHY ATTEND?

Understand

The big picture, not just the individual strands of the business you work in

Connect

And build relationships with some of the biggest names in your industry

register now

Discover

New approaches and strategies to help win market share


JOIN US ON 27 JULY

FT Live Digital Dialogues - fully digital one hour event experiences delivering
maximum engagement. Live webinars provide unique opportunities to engage global
senior audiences. All access, digital passes include access to all the live
sessions PLUS all sessions on demand for 30 days. Join the conversation.

Register for free


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