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Submitted URL: https://ebohealthcare.kinsta.cloud/
Effective URL: https://healthcare.ebo.ai/
Submission: On October 16 via api from US — Scanned from US
Effective URL: https://healthcare.ebo.ai/
Submission: On October 16 via api from US — Scanned from US
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Skip to content EBO Healthcare * Solutions * Intelligent Patient Portal * Digital Women’s Health Hub * Waiting List Validation * Appointment Management * Assesments * e-Correspondence * Lab Results * Success Stories * Platform * About * About EBO * Partners * Services * Blog & Events * Blog * Events * Contact us Get EBO Brochure BUILD HEALTHY RELATIONSHIPS WITH YOUR PATIENTS EBO’s AI solution automates patient facing processes end-to-end to release efficiency, increase workforce capacity, and reduce operational costs. Discover A DIGITAL-FIRST APPROACH From automating appointment management to assessments, validation, elective recovery and more, EBO is transforming the healthcare digital landscape - one conversation at a time. See solutions THE INTELLIGENT PATIENT PORTAL Discover EBO’s digital front door to the future of healthcare — a fusion of interactive AI assistance and traditional portal functionality. Explore LEAVING NOBODY BEHIND EBO outstrips patient access limitations by offering a user-friendly conversational interface that restores patient centricity through natural multilingual conversations and lowers the bar for digital literacy. Find out more BREAKING BARRIERS IN WOMEN'S HEALTHCARE EBO’s Digital Women’s Health Hub (DWHH) introduces an innovative approach to women’s health; one that places accessibility, education, and inclusivity at the heart of its solution, ensuring that no woman is left behind. Learn more BUILD HEALTHY RELATIONSHIPS WITH YOUR PATIENTS EBO’s AI solution automates patient facing processes end-to-end to release efficiency, increase workforce capacity, and reduce operational costs. Discover A DIGITAL-FIRST APPROACH From automating appointment management to assessments, validation, elective recovery and more, EBO is transforming the healthcare digital landscape - one conversation at a time. See solutions THE INTELLIGENT PATIENT PORTAL Discover EBO’s digital front door to the future of healthcare — a fusion of interactive AI assistance and traditional portal functionality. Explore LEAVING NOBODY BEHIND EBO outstrips patient access limitations by offering a user-friendly conversational interface that restores patient centricity through natural multilingual conversations and lowers the bar for digital literacy. Find out more BREAKING BARRIERS IN WOMEN'S HEALTHCARE EBO’s Digital Women’s Health Hub (DWHH) introduces an innovative approach to women’s health; one that places accessibility, education, and inclusivity at the heart of its solution, ensuring that no woman is left behind. Learn more BUILD HEALTHY RELATIONSHIPS WITH YOUR PATIENTS EBO’s AI solution automates patient facing processes end-to-end to release efficiency, increase workforce capacity, and reduce operational costs. Discover A DIGITAL-FIRST APPROACH From automating appointment management to assessments, validation, elective recovery and more, EBO is transforming the healthcare digital landscape - one conversation at a time. See solutions THE INTELLIGENT PATIENT PORTAL Discover EBO’s digital front door to the future of healthcare — a fusion of interactive AI assistance and traditional portal functionality. Explore LEAVING NOBODY BEHIND EBO outstrips patient access limitations by offering a user-friendly conversational interface that restores patient centricity through natural multilingual conversations and lowers the bar for digital literacy. Find out more BREAKING BARRIERS IN WOMEN'S HEALTHCARE EBO’s Digital Women’s Health Hub (DWHH) introduces an innovative approach to women’s health; one that places accessibility, education, and inclusivity at the heart of its solution, ensuring that no woman is left behind. Learn more Previous slide Next slide TRUSTED BY LEADING HEALTHCARE ORGANISATIONS YOUR GUIDE TO AI IN HEALTHCARE One Virtual Assistant—Endless Possibilities * Redefine Patient Engagement * Build Meaningful Relationships * Enhance Patient Access Download here EBO’S AI SOLUTIONS Bridging the gap between healthcare providers and their patients through cutting-edge AI technology. SPEAK YOUR PATIENTS’ LANGUAGE EBO’s unique Natural Language Processing and language recognition enables two-way communication that is indistinguishable from human conversation. CONTINUOUS LEARNING EBO’s machine learning capabilities apply self-learning techniques to train and keep its language library up to date and learn as it goes along. This allows it to adapt, understand and handle a wider range of complex tasks and patient requests. NHS Trust 11:45AM Hi Michael! Sophie here, the NHS Virtual Assistant. Nice to see you again. Michael 11:45AM When is my next appointment related to my back pain ? NHS Trust 11:46AM Your next appointment is on October 26, 2024. Michael 12:45AM Is it possible to get an appointment sooner? I’m still in pain. NHS Trust 12:41AM I'm sorry to hear that, Michael. Here are the next available appointments before October 26, 2023. Please select the date you'd like to choose. Date: 16 October 2024 Time: 09:30 Select Date: 21 October 2024 Time: 11:00 Select Date 30 October 2024 Time: 10:00 Select NHS Trust 12:41AM Just to confirm, you are rescheduling your appointment to October 16, 2023, at 9:30 am. Cancel Confirm NHS Trust 12:41AM Great! Your next appointment has been rescheduled to October 16, 2024. Your appointment details have been updated. Michael 12:41AM Thank you. NHS Trust 12:41AM Most welcome. Is there anything else I can help you with? Michael 12:41AM Is it possible to communicate on this portal instead of by letter? It’s much quicker. NHS Trust 12:41AM Of course! I’m glad you think so. I am updating your communication preferences to the patient portal. If you change your mind, feel free to reach out and I’ll update accordingly. Michael 12:41AM Thanks for your help! UNDERSTAND PATIENTS INTELLIGENTLY EBO’s context awareness allows it to fully understand both the content and context of the patient’s query, helping it to converse with patients intelligently and with empathy – understanding their intents, emotions and tone. SEAMLESS INTEGRATION Engineered with interoperability at its core, EBO is technologically agnostic as it seamlessly integrates with your existing Electronic Patient Record (EPR), shared care records and and other ICB first-generation Patient Engagement Platforms (PEP). Discover EBO’s Healthcare solutions SECTORS WE SERVE A few words from our clients on their EBO experience. ACUTE HEALTHCARE MENTAL HEALTH & COMMUNITY PRIVATE HOSPITALS LOCAL GOVERNMENT COMMUNITY SERVICES SUCCESS STORIES Where happy staff and patients testify to the unique approach that sets EBO apart. View all our success stories AN AI AUTOMATED WAITING LIST VALIDATION SOLUTION FOR BETSI CADWALADR EBO worked closely with Betsi Cadwaladr University Health Board, to develop an AI automated waiting list validation tool which engaged patients through a Virtual Assistant, automating the validation process and making it more efficient and patient-centric. Read story SHROPSHIRE COMMUNITY HEALTH NHS TRUST EMBRACES EBO'S AI E-CONSENT SOLUTION EBO's AI-driven solution automates school-age vaccination consent for Shropshire NHS Foundation Trust Read story LET’S BUILD A BETTER NHS TOGETHER Get started today Contact us NEWS & UPDATES FROM EBO Find out more about our experiences and consumer-generated insights. Here we share EBO's news, so that you can stay up-to-date with what we have to offer. View all News & Updates REIMAGINE WAITING LISTS WITH CONVERSATIONAL AI Explore how EBO’s Conversational AI is transforming NHS waiting list management. Our Virtual Assistant is streamlining patient interactions, reducing backlogs, and enhancing overall healthcare efficiency. * August 25, 2024 BEN JEEVES ON HOW EBO’S AI IS TRANSFORMING PATIENT ENGAGEMENT AT MIDLANDS PARTNERSHIP UNIVERSITY NHS FT Following the success story of Midlands Partnership Foundation Trust in deploying EBO’s AI Solution for round-the-clock appointment management, we recently spoke with Ben Jeeves, Associate * August 21, 2024 AUTOMATING THE NHS MAMS ASSESSMENT: A LEAP FORWARD FOR LINCOLNSHIRE PARTNERSHIP NHS FOUNDATION TRUST EBO and The Access Group have embarked on a transformative pilot project with Lincolnshire Partnership NHS Foundation Trust (LPFT) to automate the Trust’s Memory Assessment * July 24, 2024 VIRTUAL AGENTS HELP BUSINESSES DRIVE CONVERSATIONS. Here are a few words from our clients on their experience with our solution. The experience of working with EBO on our Virtual Assistant has been very positive. EBO and Servelec listened to our feedback and helped design AI solutions that benefit our patients by providing an alternative way they interact with the trust. JAMES MARIOTT * Digital Change Manager * Somerset NHS Foundation Trust EBO are a fantastic supplier to work with, they are hands on and very supportive. They become part of the project team, and take on activities to ensure tasks are completed on time. I have really enjoyed working with EBO. They are a pleasure to work with. No problem or question was ever too much.They were very patient and responsive to all queries. They take their time to talk through the solution and actively work with you to find solutions to workflows that fit our organisations needs. PAM PAHAL * ICS and PCN Digital Transformation Programme Lead * Midlands Partnership University NHS Foundation Trust [EBO] more than rose to the challenge. It felt like a true development partnership with staff from both EBO and BCU forming a cohesive team DANIELLE EDWARDS * Head of Digital Transformation * Betsi Cadwaladr University Health Board If a solution like EBO is implemented across the NHS, it can revolutionise access to maternity care for the majority of service users. The point is to release capacity in Health systems by using innovation and technology that supports that. CHARLOTTE CLAYTON * Clinical Academic Doctoral Midwife * RM Princess Anne Hospital, University Hospital Southampton “Working with EBO is like ‘a breath of fresh air’. They have a deep-seated ‘can-do’ ethos to delivering successful solutions and our collaboration functions as a true partnership. The EBO Virtual Assistant is a new technology for us with great potential as it integrates directly with our Electronic Patient Record. We initiated a pilot with EBO on e-Consent and are already lined up for rolling out pre-assessment and appointment modules.¨ ANDY L’ANSON * IT Programme Manager * Shropshire Community Health NHS Trust Our booking officers absolutely love our Virtual Assistant Alex, since it does the legwork and they can focus on the patient. Over the last six months, Alex has helped save 24 hours of staff time every week. Our callers come from diverse cultural and linguistic backgrounds, so we worked with our communication to make sure Alex understands all our patients and the different ways they communicate. KIM HALE * Digital Change Lead * Somerset NHS Foundation Trust It is indeed a pleasure to work hand-in-hand with EBO in developing our AI profile and competence. Apart from providing excellent technical expertise, EBO has consistently supported, trained, and maintained a close relationship with all of our team whilst overseeing the development, deployment, and successful marketing of our AI platform. Such support is unique and provides us with the confidence and motivation to further develop this exciting Artificial Intelligence revolution together with EBO, and be able to provide a holistic and efficient experience to our clients. JEAN CLAUDE MUSCAT * CEO * Saint James Hospital We have a growing backlog and we have patients whose conditions are just getting worse as their appointments are delayed. We have people in the community who cannot even get their first appointment, they cannot get diagnosed and they cannot receive early treatment. Covid has accelerated our adoption of virtual appointments and remote patient monitoring, so there is some efficiency gained there. JENNY CHONG * Associate Non-executive Director * Medway NHS Foundation Trust EBO is a trusted partner of Microsoft, because a lot of what we see with thousands of customers that we work around the world is very much aligned with EBO’s mission and vision. They empower caregivers; they empower administrative staff, and they empower patients to have better access to information. 84% of Healthcare Executives believe that AI will revolutionise the way we obtain information. RUTHY KAIDAR * Director, Healthcare Industry Sector * Microsoft I think where we really found the stress is on the admin. A lot of our service users are calling us, which means that our lines are continuously busy and admins miss some of the calls, as they are on the phone with another service user at the time. It means that people are trying to get in contact till the late evening when the services are closed. It really opened up our eyes to see that there are other ways our clients can communicate with us and there are other ways that we can communicate with the clients. It actually works for them. SHONA RICHARDS * Digital Transformation Project Manager * East London NHS Foundation Trust The experience of working with EBO on our Virtual Assistant has been very positive. EBO and Servelec listened to our feedback and helped design AI solutions that benefit our patients by providing an alternative way they interact with the trust. JAMES MARIOTT * Digital Change Manager * Somerset NHS Foundation Trust EBO are a fantastic supplier to work with, they are hands on and very supportive. They become part of the project team, and take on activities to ensure tasks are completed on time. I have really enjoyed working with EBO. They are a pleasure to work with. No problem or question was ever too much.They were very patient and responsive to all queries. They take their time to talk through the solution and actively work with you to find solutions to workflows that fit our organisations needs. PAM PAHAL * ICS and PCN Digital Transformation Programme Lead * Midlands Partnership University NHS Foundation Trust EBO Healthcare CONNECT WITH US * Facebook * Twitter * LinkedIn * YouTube SOLUTIONS * Intelligent Patient Portal * Waiting List Validation * Digital Women’s Health Hub * Appointment Management * Assesments * e-Correspondence * Lab Results EBO HEALTHCARE * Success Stories * Platform * About * Blog * Contact us * EBO.ai * Get EBO Brochure NEWSLETTER Join our newsletter "*" indicates required fields Email* Checkbox* I agree to the privacy policy Back to top ↑ Notifications