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FAQ | TRY ADOBE ACROBAT ONLINE SERVICES
Search
Last updated on Sep 7, 2022
Try Adobe Acrobat online services for free or sign in to your account to see how
quick and easy it is to convert, edit, compress, and sign PDF files.
BASICS
WHAT ARE ADOBE ACROBAT ONLINE SERVICES?
Acrobat online services are a set of online tools that let you complete PDF and
e-signing tasks fast in any browser. You can also access them when you sign in
with a free or paid account.
WHAT’S INCLUDED IN ACROBAT ONLINE SERVICES?
Acrobat online services currently include the following tools:
* Convert PDF to Word
* Convert PDF to JPG
* Convert PDF to Excel
* Convert PDF to PPT
* Convert Word to PDF
* Convert JPG to PDF
* Convert Excel to PDF
* Convert PPT to PDF
* Convert to PDF
* Compress a PDF
* Edit PDFs with Comments
* Merge PDF Files
* Split a PDF
* Delete PDF Pages
* Rotate PDF Pages
* Reorder PDF Pages
* Extract PDF Pages
* Insert PDF Pages
* Fill & Sign a PDF
* Request Signatures
* Password Protect a PDF
WHICH DESKTOP AND MOBILE WEB BROWSERS ARE SUPPORTED?
Supported browsers on desktop include:
* Microsoft Windows 10 using Microsoft Edge, Internet Explorer 11, Firefox, or
Chrome
* Microsoft Windows 7 using Internet Explorer 11 or later, Firefox, or Chrome
* Mac OS X v10.12 (Sierra) or later using Safari 11 or later, Firefox, or
Chrome
Supported browsers on mobile devices include:
* iOS: Safari
* Android: Chrome
WHICH LANGUAGES ARE ACROBAT ONLINE SERVICES AVAILABLE IN?
Acrobat online services are available in English, Japanese, French, German,
Dutch, Italian, Czech, Danish, Finnish, Korean, Norwegian, Polish, Portuguese
(Brazil), Russian, Spanish, Swedish, Turkish, Chinese Simplified, and Chinese
Traditional.
CAN I USE ACROBAT READER DESKTOP OR THE ACROBAT READER MOBILE APP TO TRY THE
ONLINE TOOLS?
No, you can only try the tools from the Acrobat online services page or if you
sign in with an Adobe account.
USING THE TOOLS
HOW CAN I USE ACROBAT ONLINE SERVICES, AND HOW DOES ADOBE HANDLE MY DATA?
From the Adobe Acrobat online services page, select the tool you want to use and
follow the how-to steps. Note that Acrobat online services upload your files to
Adobe Document Cloud. If you sign in to use a tool or to save or share a file,
Acrobat will save your file to your Adobe Document Cloud account. If you don't
sign in, even if you download the modified file, Adobe will delete the file from
its servers within a short period of time to respect your privacy.
DO I HAVE TO CREATE AN ADOBE ID OR SIGN IN TO TRY THE ACROBAT ONLINE TOOLS?
Without signing in with an Adobe ID, most tools let you complete one free
transaction and download the resulting file one time.
If you sign in with an Adobe ID, you can share, fill, sign, and comment on PDFs
for free. When you sign in, you can also try additional premium tools. See below
for free limits.
WHICH FILE TYPES CAN I CONVERT TO PDF USING ACROBAT ONLINE SERVICES?
You can convert the following file types to PDF using the Acrobat online tools.
Tool Name
Supported File Types
Convert to PDF
DOC, DOCX, RTF, TXT, XLS, XLSX, PPT, PPTX, BMP, GIF, JPEG, JPG, PNG, PSD, TIF,
TIFF, AI, FORM, INDD
Convert Word to PDF
DOC, DOCX, RTF, TXT
Convert Excel to PDF
XLS, XLSX
Convert PPT to PDF
PPT, PPTX
Convert JPG to PDF
BMP, JPEG, JPG, PNG, TIF, TIFF
Convert PDF to Word
DOCX
Convert PDF to PPT
PPTX
Convert PDF to Excel
XLSX
Convert PDF to JPG
JPEG, JPG, PNG, TIF, TIFF
ARE THERE FILE SIZE OR PAGE LIMITATIONS?
Acrobat online tools have the following limits:
* Acrobat online tools support PDF files of 100MB or less, except for the PDF
to Word and PDF to PPT tools that support files up to 200MB and the Compress
PDF tool that lets you compress a PDF that is 2GB or smaller.
* A maximum of 500 PDF pages are supported by these tools: Delete PDF Pages,
Rotate PDF Pages, Reorder PDF Pages, and Extract PDF Pages.
* The Split PDF tool lets you split a PDF of up to 1GB with a maximum of 1,500
pages into as many as 19 files.
* With the Merge PDFs tool, you can create a merged PDF of up to 1,500 pages;
you can combine up to 100 files, with each file having up to 500 pages.
* Similarly, the Insert PDF Pages tool has a maximum limit of 1,500 pages for
the final file, with each inserted file limited to up to 500 pages.
* When you add a password to a PDF using the free version of the Protect PDF
tool, you won’t be able to remove the password. To remove it, you'll need
to purchase an Adobe Acrobat subscription or sign up for a seven-day free
trial of Adobe Acrobat Pro.
HOW MANY TIMES CAN I USE THE FREE TOOLS?
If you don't sign in with an Adobe ID, you can only complete one free
transaction and download the resulting file one time. However, there are a few
tools that you cannot try without signing in.
If you sign in with an Adobe ID, you can fill, sign, share, and add comments to
files for free. To try other premium tools when signed in, free users are
subject to the following limits:
* You can make two free transactions every 30 days on a rolling basis when
trying premium tools. For example, if you sign in for the first time on any
given day and use the Convert PDF to Word tool, you have used one of your
two free transactions for the current 30-day period. If you then, for
example, use the Compress PDF tool 15 days later, you have used
your second free transaction for the current 30-day period. To use a premium
tool for free again, you will have to wait until the end of the 30-day
period.
* Request e-signature transactions may be subject to additional limitations.
When you reach free limits, you'll be notified online.
SECURITY
ARE ADOBE ACROBAT ONLINE SERVICES SECURE?
Yes. At Adobe, we take the security of your digital experiences very seriously.
Security practices are deeply ingrained into our internal culture, software
development, and service operations. Whether related to identity management,
data confidentiality, or document integrity, Adobe employs industry-standard
security practices to protect your documents, data, and personal information.
For additional information about our security practices,
see www.adobe.com/security.
ARE MY FILES SECURE WITH ACROBAT ONLINE SERVICES?
Yes. To ensure your files are safe, Adobe uses the AES-256 encryption standard
and Transport Layer Security (TLS) 1.2 for Acrobat online services. TLS is a
security protocol that provides privacy and data integrity for Internet
communications. It keeps data secure when being transferred over a network.
WHO CAN VIEW MY FILES?
All uploaded files stored in Document Cloud are automatically labeled Private,
which means the files are only visible to you. You must take explicit action to
share a file, or it will remain private.
WHEN WILL THE UPLOADED FILE BE REMOVED IF I DON’T SIGN IN AFTER USING A TOOL?
After using a tool, if you don’t sign in to save or share your file, Adobe will
delete the file from our servers within a short period of time.
MORE LIKE THIS
* Manage your files stored in Adobe Document Cloud
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